Hire the Best Salesforce Experts
in the Philippines

Your highly skilled jack-of-all-trades Executive Assistant, Customer Service and Sales Expert! I have 11 years of work experience in providing world-class customer service through phone, email support, chat support, administrative tasks, and other related tasks of a Customer Service Representative. I've always been the top performer in my BPO days and given the same quality service to every client I've worked with. I'm flexible, a problem solver, and I love communicating, with a reliable work ethic, flexibility/adaptability to any changes, and excellent interpersonal skills. Here is the list of services I can offer: ⭐⭐⭐⭐⭐Customer Service & Project Management⭐⭐⭐⭐⭐ ✅ Inbound Calls ✅ Outbound Calls ✅ Email Management ✅ Email Campaigns ✅ Ticket Management ✅ Subject Matter Expert ✅ Sales Associate ✅ Real Estate VA ✅ Banking accounts - Fraud Department ✅ School Admin task ✅ Collection of payment ✅ Appointment Settings ✅ B2B ✅ B2C ⭐⭐⭐⭐⭐Data Entry⭐⭐⭐⭐⭐ ✅ Data Management ✅ Lead Generation ✅ Online Research ✅ Data Processing ✅ Google Docs ✅ Google Sheets ✅ Google Drive ✅ Microsoft Excel ✅ Microsoft Word Invoices, ✅ Internet Research ✅ CSV ⭐⭐⭐⭐⭐Personal VA/Admin Assistant⭐⭐⭐⭐⭐ ✅ Schedule Appointments ✅ Social media management  ✅ Email Handling ✅ CRM management ✅ Point of contact person ✅ Preparing documents for meetings and business ✅ Finding ways to improve administrative processes TOOLS I USE: 👍 Zoho 👍 Salesforce 👍 Freshdesk 👍 Zendesk 👍 Veracore 👍 1Shopping Cart 👍 Deposco 👍 Shopify 👍 Zoom 👍 Facebook 👍 Instagram 👍 Facebook Business Suite 👍 Posting related content 👍 Canva Pro 👍 Imovie 👍 Planoly 👍 Inshot 👍 And can quickly learn to use new tools. I'm excited as you are to work with you. Are you ready to start? Please send me a message, let’s chat!

Been in Business Process Outsourcing for more than 10 years Experienced Analyst using different Business Intelligence Tools Certified Advance Excel, SAP Business Objectives/Webi, Crystal Report, Tableau Experienced and soon to be Salesforce Administrator Certified, HubSpot

Hello! Aren’t you curious why my profile stood out first among millions of freelancers worldwide? It’s because I’ve consistently proven to be the perfect match for businesses seeking versatile support. Many of my past clients call me a “Jack of All Trades” and for good reason. As a proud Filipino in a highly competitive global market, I’ve built my edge by combining expertise in sales and business development with a strong ability to streamline operations and drive sustainable growth. Beyond that, I specialize in System Automation, Funnel Design, CRM Integration, and Sales Pipelines, helping businesses cut costs by eliminating the need for multiple hires. But what truly sets me apart is the heart and dedication I bring. Freelancing isn’t just about receiving a 6 digits paycheck or completing the responsibilities listed in a contract, it’s about creating real value. I treat every company I work with as if it were my own, which is why I always go above and beyond to help businesses stay resilient, sustainable, and successful. WHY ME? I'm a team player with a winning attitude and strong work ethic. As a Customer Service Manager and Sales Lead with 11 years of experience in the field, I bring a wealth of expertise and have an outstanding and proven track record of high closing sales, appointment rate, customer satisfaction, extensive vocabulary and persuasive communication skills that are crucial for upselling and cross-selling, people management, establishing KPIs, metrics, and stats, conducting performance reviews, providing feedback, and coaching for improvement. My extensive experience has equipped me with the skills necessary to: - Establish and monitor key performance indicators (KPIs) and metrics to assess and improve team performance. - Conduct detailed performance reviews and provide actionable feedback to drive continuous improvement. - Coach and mentor team members, fostering a culture of excellence and high-quality standards. - Remain adaptable and proficient in handling both management and frontline tasks, ensuring seamless operations. - Listening to calls for Quality Assurance purposes and providing detailed feedback to agents. - Developing quality assurance plans by conducting hazard analyses and monitoring procedures. - Training and motivating employees to ensure that quality standards are met. In addition to my extensive work experience, I am well versed in several office software such as Excel, CRM software, Salesforce, Hubspot and Appfolio, and accounting packages. I have a solid educational foundation and a passion for sales generation. Hard Skills are listed below: -✅📊 Data Entry -✅ SEO Marketing -✅ Lead Generation -✅📞Customer Care -✅🌐Online Research -✅ Data Management -✅ Interior Design -✅ Management Skills -✅💻Social Media Manager -✅ Exterior and Interior Rendering Services -✅ Creating Work Orders, Quotes on behalf of managers -✅ Liaising with Operations Team and Special Operations team Applications and Tools, websites I’m using are listed below: ✅ Web Design ✅ WordPress ✅ Web Programming ✅ HTML ✅ JavaScript ✅CSS ✅ PHP ✅ Shopify ✅ Graphic Design Tool – Canva ✅ Project Management - Basecamp, Wrike, Appfolio, and Asana ✅ Time Tracking - Hubstaff, Trello, and MyTimeIn ✅ Scheduling and Appointments - Google Calendar and Calendly ✅ Email Management - Slack, Microsoft Teams, Outlook, and Gmail ✅ File Sharing and Document Management - Dropbox, Google Drive, ✅ Video Conferencing - Zoom, Skype, Ringcentral, Google Meet, and Zoho Meeting, ✅ CRM Software - Zendesk, Hubspot, Salesforce, SAP, Oracle, VoIP/Softphone - Avaya ✅ Social Media Sites – Facebook, Twitter, Instagram, Pinterest, Buffer, LinkedIn and Hootsuite ✅ Office Productivity Software - Google Sheets, Google Docs, Microsoft Excel, and Microsoft Word ✅ E-commerce and Dropshipping Website - Amazon, Shopify, eBay, Alibaba, Etsy, AliExpress, and Walmart

Certified Salesforce Application Architect and System Architect. 18x Salesforce Certified Professional. With 9 solid years of experience on Salesforce end-to-end development. Skilled in Salesforce.com Development, Custom Lightning Development, RESTful WebServices, Salesforce Training, Apex Programming, and Salesforce.com. Detail-oriented and self-driven architect. Certifications: • Salesforce Certified Application Architect • Salesforce Certified System Architect • Salesforce Certified B2B Solution Architect • Salesforce Certified Development Lifecycle and Deployment Architect • Salesforce Certified Integration Architect • Salesforce Certified Sharing and Visibility Designer • Salesforce Certified Identity and Access Management Architect • Salesforce Certified Data Architecture and Management Designer • Salesforce Certified Service Cloud Consultant • Salesforce Certified Field Service Consultant • Salesforce Certified Advanced Administrator • Salesforce Certified Sales Cloud Consultant • Salesforce Certified Experience Cloud Consultant • Salesforce Certified Data Cloud Consultant • Salesforce AI Specialist • Salesforce Certified Platform Developer I • Salesforce Certified Administrator • Salesforce Certified Platform App Builder

💼 Experienced Virtual Assistant | Tech & Customer Support Pro | Admin & QuickBooks Savvy As a Remote Assistant with over six years in technical and customer support, I work to improve business productivity by taking care of the back office processes. My experience ranges from handling complex support issues to administering QuickBooks, I manage every task with utmost trust and reliability. What I can offer: ✅ Master: Customer & Technical Support Highly organized; resolve customer relations and technical issues via email, chat, or CRM tools in a timely fashion. ✅ Powerful Admin Skills Organized and sophisticated; maintains control and enhances workflow via calendar/email management, data entry, internet research, etc. ✅ Relevant Knowledge in QuickBooks Basic set up, invoicing, expense tracking, and bookkeeping assistance. ✅ Communication Skills: Actively responsive and takes the initiative to ensure that tasks are indeed completed. ✅ Self-sufficient Tech-savvy: New tools are adopted easily for business support. Why choose me: ✔️ Technical Expertise: I quickly identify and resolve issues, minimizing disruptions to your workflow. ✔️ Professional Skills: Problems are solved and executed with minimal impact on workflow. ✔️ Customer-Centric: I prioritize clear communication and high-quality support to ensure satisfaction at every touchpoint. ✔️ Expert in QuickBooks ✔️ I deeply care about my client's business, and I can commit and offer my dedication in helping them succeed,

Customer Service and Technical Support Specialist with 7+ years of experience handling inbound/outbound calls, email, chat, and back-office support for international accounts. Skilled in customer support, technical troubleshooting, data entry, account management, and CRM documentation. Experienced in using Zendesk, Salesforce, Slack, Okta, Kronos, Microsoft Office, and Google Workspace. Worked with accounts such as Just Eat, SkipTheDishes, CenturyLink, and OnePlus. Consistently met SLA and KPI targets in fast-paced environments while delivering professional and empathetic customer support.