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Hire the best Employee Training Specialists in the Philippines

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  • $35 hourly
    • 5.0/5
    • (126 jobs)
    Hello! I have many things to offer. I assure you that I work efficiently to give you the best results that you're expecting. See what we can work on together: PowerPoint Presentation - Make your presentation to look modern, professional, and presentable - Layout or design templates for your presentations - Animate your slides to make it more eye-catching - Convert your PowerPoint to video presentation (we can also include voice-over syncing!) - Embed videos on your presentation - Make your presentation interactive with active buttons to jump from one slide to another Training and Development - Training consultation - Creation of training curriculum or agenda (ADDIE method) - Developing training materials (Powerpoint presentations creation or modification) - English training (Grammar, pronunciation, punctuation, etc.) - Communication Skills training - Customer Service training - Corporate training - Email writing training - Quality assurance (call listening/email check) - Assessment creation (tests or quizzes) Translation - Filipino/Tagalog to English - English to Filipino/Tagalog Others - Transcription - Resume/CV Writing - English Training -------------------------------- About me: I have been into PowerPoint designing since 2014. With a profession in Learning and Development, I take pride in creating quality materials. Hire me because: - I am very keen to details - I always take time to proofread and check everything. - You can trust me meeting your deadline. - I am passionate with what I do. I'm easy to talk to and you can reach out to me 24/7 and I get back to you as soon as possible. I can't wait to work with YOU! Portfolio is available once requested.
    Featured Skill Employee Training
    Copy Editing
    Content Creation
    Social Media Content
    Microsoft Word
    Adobe Photoshop
    Copywriting
    Educational Leadership
    Elearning
    Articulate Storyline
    Slide Animation
    Canva
    Slide Transition
    Microsoft PowerPoint
    Minor Design Touchup
  • $8 hourly
    • 4.7/5
    • (13 jobs)
    An Operations Manager with 5 years of experience specializing in Shopify storefronts and brands. Earned expertise through hands-on experience with product listing, inventory management, order fulfillment, ad creatives, social media management, and customer service. Including the implementation of efficient systems and SOPs for daily business operations, leading streamlined communication and project management for team members, and providing training programs.
    Featured Skill Employee Training
    Customer Service
    Customer Relationship Management
    Customer Acquisition Strategy
    Customer Service Chatbot
    Customer Service Training
    Customer Support Plugin
    Customer Satisfaction
    Customer Support
    Sales Operations
    Project Management
    Manage Ecommerce Site
    Ecommerce Support
  • $10 hourly
    • 4.6/5
    • (9 jobs)
    Energetic and driven customer service and E-commerce account manager with 9 years of experience handling all channels (emails, social media, chats, and calls). Expertise in inbound/outbound/social media management, order fulfillment, disputes, workforce, sales, retention, workflow development and presentations, employee training, inventory, and team status database management and reports. Handled all E-commerce business needs for over 20 Shopify stores – from store development to product research, media advertising, and order fulfillment. Trained and worked for different brands and services such as startup E-commerce for beauty and fashion and Internet billing. I also have an ESL teaching background for students in Italy. I am adept in various office productivity and communication software such as Gorgias, Zendesk, Shopify, Excel, Zoom, Skype, Slack, etc. I am highly analytical and resourceful, and a good communicator verbally and in writing. An effective and enthusiastic team leader who is also highly organized and can manage my time effectively with multiple tasks. I am teachable, a fast learner, and flexible. I have a ready remote setup and can start as soon as possible. I'm excited to learn and share my expertise.
    Featured Skill Employee Training
    Shopify
    Microsoft Excel
    Customer Retention
    Customer Service
    Antivirus & Security Software
    Leadership Skills
    Order Tracking
    Social Media Management
    Email Support
    Ecommerce Support
    Order Processing
    Online Chat Support
    Team Management
  • $13 hourly
    • 4.8/5
    • (6 jobs)
    𝐖𝐨𝐧𝐝𝐞𝐫𝐢𝐧𝐠 𝐡𝐨𝐰 𝐈 𝐜𝐚𝐧 𝐚𝐝𝐝 𝐯𝐚𝐥𝐮𝐞 𝐭𝐨 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐞𝐧𝐝𝐞𝐚𝐯𝐨𝐫𝐬? 🤔 👑 Maximized Cross-Selling and Up-Selling Opportunities 🤝 Proactive Customer Support ⚔️ Competitive Advantage Here's what I bring to the table. 👇 👉 𝐁𝐨𝐨𝐬𝐭 𝐘𝐨𝐮𝐫 𝐑𝐞𝐯𝐞𝐧𝐮𝐞 I spill the beans on how 𝐈 𝐬𝐮𝐩𝐞𝐫𝐜𝐡𝐚𝐫𝐠𝐞 𝐬𝐚𝐥𝐞𝐬 by nailing cross-selling and upselling. With personalized tips, irresistible offers, and friendly follow-ups, I'm all set to boost your revenue game. Ready to skyrocket your sales? Let's dive in and make it happen! 👉 𝐀𝐧𝐭𝐢𝐜𝐢𝐩𝐚𝐭𝐢𝐧𝐠 𝐍𝐞𝐞𝐝𝐬 𝐚𝐧𝐝 𝐄𝐱𝐜𝐞𝐞𝐝𝐢𝐧𝐠 𝐄𝐱𝐩𝐞𝐜𝐭𝐚𝐭𝐢𝐨𝐧𝐬 I share the inside scoop on how to 𝐬𝐭𝐚𝐲 𝐨𝐧𝐞 𝐬𝐭𝐞𝐩 𝐚𝐡𝐞𝐚𝐝 𝐨𝐟 𝐲𝐨𝐮𝐫 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫'𝐬 𝐧𝐞𝐞𝐝𝐬. From crafting helpful resources and reaching out before problems pop up, to using fancy tech stuff like predictive analytics and personalized chats, I'm here to help you wow your customers like never before! 👉 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐞𝐬 𝐟𝐨𝐫 𝐒𝐮𝐜𝐜𝐞𝐬𝐬 We dive into all the 𝐣𝐮𝐢𝐜𝐲 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐞𝐬 to help your business shine. From making your offerings stand out and treating customers like royalty, to always staying one step ahead and teaming up with the right partners, this guide has got you covered. Get ready to rock the market, build your brand, and make your competitors green with envy! Allow me to share a glimpse into what sets me apart and makes me uniquely positioned among others. 💎 Detail-oriented, leaving no aspect unchecked. 💎 Exceptional communicator, conveying ideas with clarity and precision. 💎 Superior writer, crafting compelling content with finesse. 💎 Resourceful navigator, adept at tackling complexity with creativity. 💎 Strong organizer, orchestrating tasks efficiently and skillfully. 🛠️ I'm 𝙥𝙧𝙚𝙩𝙩𝙮 𝙝𝙖𝙣𝙙𝙮 with a bunch of 𝙩𝙤𝙥-𝙣𝙤𝙩𝙘𝙝 𝙩𝙤𝙤𝙡𝙨! You'll find me navigating my way around ✦ HubSpot ✦ Slack ✦ CallRail ✦ Dialpad ✦ Twilio ✦ Salesforce CRM ✦ Stripe ✦ Google Workspace ✦ Microsoft Excel ✦ Microsoft Word ✦ Microsoft Powerpoint ✦ 365 Ready to team up for success? Here's what comes next: 1️⃣ Send me an Upwork message 2️⃣ Click the green Schedule Meeting button 3️⃣ Provide me a date and time when we can on a 𝐃𝐢𝐬𝐜𝐨𝐯𝐞𝐫𝐲 𝐜𝐚𝐥𝐥 Cheers, Joanne
    Featured Skill Employee Training
    Online Chat Support
    Salesforce CRM
    Slack
    Audio Transcription
    Customer Support
    Customer Service Training
    Training & Development
    Email Support
    HubSpot
    Customer Service
    Administrative Support
  • $5 hourly
    • 5.0/5
    • (3 jobs)
    Customer service expert, offering coaching, mentoring, training, analytical skills, communication, remote teamwork, complaint handling, data management, demographics understanding, administrative support, content moderation and research.
    Featured Skill Employee Training
    Training
    Email Support
    Customer Service
    Customer Support
    Content Moderation
    Training & Development
  • $8 hourly
    • 5.0/5
    • (26 jobs)
    I am work-oriented and a team player. My 12 years of online freelance experience came from being a content writer, researcher, team leader, project manager, mentor, recruiter, and office staff at different companies. My tasks commonly include social media monitoring, quality checking, writing, coaching, administering, data entry, researching, and investigating scammy and suspicious accounts. I am experienced in various Microsoft Office applications and in browsing the Internet. I am currently seeking a home-based career, and where I could apply my skills, learn and at the same time earn.
    Featured Skill Employee Training
    Data Entry
    Tagalog
    Social Media Engagement
    Research Documentation
    Social Media Management
    Project Management
    Content Writing
    Records Management
    Creative Writing
    Essay Writing
    Writing
    English
    Administrative Support
    Proofreading
  • $15 hourly
    • 4.7/5
    • (34 jobs)
    "I truly do not have enough great things to say about Micaela. When I joined Bolt, Micaela was one of the sourcers that reported to me. From day one, she showed true commitment to Bolt's success. She's curious, works hard, receives and implements feedback, and constantly finds ways to improve processes. I could always trust that Micaela would get the job done + go above and beyond. I would highly recommend Micaela for just about any job!" - Lindsay Young Talent, Bolt August 2019 LinkedIn Recommendation Hi! I'm Micaela. I have been a Top Rated Freelancer for 5 years running. I have worked with clients from the US, UK, Singapore, and Australia. My strengths lie in Project Management within Fintech and Ecommerce. I currently possess a Yellow Belt in Lean Six Sigma and I am also an advocate of Agile methodologies My scope of tasks include: ✔️Daily/weekly reporting to clients ✔️Leading weekly WIPS ✔️Coaching/Training ✔️Managing executives' Linkedin, inbox, and calendar ✔️Invoicing ✔️Payroll ✔️Database management via Googlesheets or Excel ✔️Account/Client information management via CRM like Salesforce, Salesloft, or similar platforms ✔️Managing sensitive information and documents via Google Drive and Dropbox Project Management Tools: ✔️Discord Server Creation and Management ✔️Slack ✔️JIRA ✔️Trello ✔️Asana ✔️Confluence ✔️Google Suite Other Software/Tools: ✔️ Apollo.io ✔️ Salesforce ✔️ Salesloft ✔️ Canva ✔️ChatGPT ✔️Richpanel ✔️Zendesk ✔️Shopify ✔️Amazon Vendor Central If you are a startup looking to develop your business and don't know where to start or an established company looking to further build your team and streamline procedures then I'll be happy to discuss the details with you through voice or video call.
    Featured Skill Employee Training
    Google Apps Script
    Project Management
    Email Communication
    Sourcing
    LinkedIn Recruiting
    Lead Generation
    Data Mining
    Candidate Sourcing
    WordPress
    Recruiting
    Business Development
    Zoom Video Conferencing
  • $20 hourly
    • 5.0/5
    • (14 jobs)
    I am a top-rated VA with 10 years of experience in HR, recruitment, operations management, customer success, training facilitation, and business development. 🎯 Operations Manager – Proven expertise in streamlining processes, optimizing workforce management, and implementing policies to enhance efficiency and exceed performance targets. 🤝 Customer Success & Engagement – Skilled in client relationship management, onboarding, retention strategies, and post-sales support to drive satisfaction and long-term loyalty. 💼 Recruitment & HR Specialist – Experienced in full-cycle recruitment, talent acquisition, employee onboarding, performance management, and HR compliance to build and maintain high-performing teams. 📈 Leadership & Team Development – Strong background in hiring, training, and coaching top talent, driving productivity, and identifying growth opportunities. I bring a strategic mindset, strong people skills, and a results-driven approach to every project—ensuring efficient hiring, employee success, and operational excellence.
    Featured Skill Employee Training
    Relationship Management
    Customer Relationship Management
    Startup Company
    Team Management
    Staff Recruitment & Management
    Human Resource Management
    English
    Recruiting
    Presentations
    Sales Presentation
    Career Coaching
    Administrative Support
    Customer Service Training
  • $10 hourly
    • 5.0/5
    • (12 jobs)
    I started working online since 2014, I am so grateful because through this platform I gained a lot of experience such as in the field of General Admin, HR & Payroll Support, Link Building and other SEO that works particularly on lead generation, keywords generation, and email handling. But my expertise is in the field of Website Qualifying/Researching, Data Entry, and other General Admin works. I know there are other freelances who are well-experienced and qualified but all I can assure that you will not regret it if you will hire me for my services because:- * I am capable of delivering excellent results. * I am hard working, dedicated and loyal to my clients. * I possess skills that are unique that make me above other candidates. Also, I am knowledgeable about the different online project management tools such as: ✔ Krang ✔ Pitchbox ✔ Buzzstream ✔ Trieste ✔ Semrush ✔ Ahrefs ✔ Slite ✔ Rocke Chat ✔ Britrix ✔ Airtable ✔ Trello ✔ Basecamp ✔ Workplace by Facebook ✔ Meistertask ✔ Whimsical ✔ Notion I have excellent experience in: ✔ Prospecting ✔ List Building ✔ Lead Generation ✔ Email Validation ✔ Sending Invitations and Messages ✔ Web Scraping ✔ Data Mining ✔ Email Finding ✔ Google Sheets ✔ Scrapebox ✔ Photoshop ✔ Data Entry ✔ Web Researching ✔ Creating online travel itineraries
    Featured Skill Employee Training
    Administrative Support
    Customer Support
    Supervision
    Report Writing
    SEO Keyword Research
    Email Communication
    Data Entry
  • $10 hourly
    • 5.0/5
    • (3 jobs)
    I am a hard working, goal driven and enthusiastic individual who has 6 years experience in delivering world class customer service. I believe that customers deserve the best service no matter how small or easy their concerns may be. Apart from this, I also have an experience in appointment setting/telemarketing. I always ensure that I meet client requirements no matter how challenging the task at hand may get. I am a team player but can work with minimal supervision at the same time. I am looking for a company where I can share my expertise and where I and the business can both grow.
    Featured Skill Employee Training
    Oracle CRM On Demand
    Presentations
    ERPNext
    Telemarketing
    Data Entry
    Customer Service
  • $8 hourly
    • 5.0/5
    • (5 jobs)
    Customer-oriented and results-driven logistics officer with over 10 years of experience in various roles. Skilled at troubleshooting technical issues, providing a friendly and positive customer experience, and managing high-volume email accounts. Demonstrated leadership by training new staff, coordinating with other departments to ensure problem resolutions in a timely and accurate fashion, and lead a team to accomplish desired objectives.
    Featured Skill Employee Training
    Strategic Planning
    Communications
    Visual Basic for Applications
    Data Entry
    Management Skills
  • $8 hourly
    • 4.9/5
    • (25 jobs)
    ⭐⭐⭐⭐⭐Rockstar Virtual Assistant and Amazing Recruitment Specialist⭐⭐⭐⭐⭐ I am Micah; I am a Top-Rated Virtual Assistant for the past few months with BPO experience for 11 months. I also have experience as a Professional Recruitment Specialist for a US-based company and a local company here in the Philippines. More so, I am a Licensed Medical Representative for 7 years. I have a professional background in sales and real estate. Soft Skills: I am intelligent, hard-working, diligent, a fast learner, and tech-savvy. I can work under pressure and with less supervision. On top of that, I can deliver quality reports on a timely basis. Here is a list of Hard Skills I can offer you: ✅Customer Care ✅Chat and Email Support ✅Can do inbound and outbound call ✅Technical and billing support ✅Ecommerce ✅Order Entry and tracking ✅Schedule Management ✅Calendar Management ✅Sales ✅Data Entry ✅Data Management ✅Lead Generation ✅Content Creation ✅Online Research ✅Lead Management ✅Appointment Setter ✅Training/Onboarding of New Hires ✅Recruitment ✅New hires interview ✅Applicant Pooling ✅Applicant Profiling ✅Applicant background check ✅Medical Transcription Applications and Tools, websites I use: ⭐⭐⭐⭐⭐Google Sheets ⭐⭐⭐⭐⭐Google Docs ⭐⭐⭐Microsoft Excel ⭐⭐⭐Microsoft Word ⭐⭐⭐Microsoft PowerPoint VoIP/Softphone – Avaya, Einstein, Call Tools, Lead Sherpa, Follow up Boss, Ring Central, Tidio JazzHr, Culture Index, Recruiter Flow, Deluxe, Signal Hire, Hiring Platforms (OLJPH, Upwork, Indeed, LinkedIn, Hirist, Hubstaff) Canva, Paint, Trello Shopify, Syncio, Appstle, Spocket, Shiphero, Appsenic, Hubspot Zoom, MS Teams, Skype, WhatsApp, WeChat, Meet, Hangouts, Telegram, Slack Facebook, Instagram, Pinterest If you are interested, I am just 1 invitation away!
    Featured Skill Employee Training
    Shopify SEO
    Google Docs
    Email Support
    Microsoft Word
    Sales
    Microsoft Excel
    LinkedIn Recruiting
    Administrative Support
    Data Entry
    Order Tracking
    Customer Service
    Customer Support
    Staff Recruitment & Management
    Online Chat Support
    Lead Generation
  • $15 hourly
    • 4.5/5
    • (30 jobs)
    Hi! I'm Christopher, a dedicated freelancer from Manila, Philippines. With over 15 years of experience in the Business Process Outsourcing (BPO) industry, I’ve had the privilege of working with top-tier companies such as IBM, Telus International Philippines, and Teleperformance. My career journey has equipped me with a broad range of skills that directly translate into providing high-quality support and solutions for e-commerce businesses, including: Key Expertise & Experience: ✅ Dropshipping & E-Commerce: I specialize in managing e-commerce operations, including dropshipping, and have extensive experience supporting Amazon, eBay, and Etsy stores. - Supplier communication and order management - Optimizing the customer journey to increase sales and satisfaction. ✅ Shopify VA: As a Shopify Virtual Assistant, I help businesses optimize their Shopify stores by: - Managing and processing orders efficiently - Providing responsive customer support to resolve issues quickly - Handling basic product research and updates to improve store offerings - Optimizing the customer journey to increase sales and customer satisfaction, including upselling, enhancing product descriptions, and improving checkout processes - Handling returns and exchanges in a smooth and professional manner to retain customers ✅ Social Media Manager/Moderator: I have experienced moderating social media communities, ensuring positive and productive engagement across platforms. - Monitor and manage comments, messages, and posts on social media channels like Facebook, Instagram, Twitter, and LinkedIn - Responding to inquiries in a timely manner while maintaining a professional and friendly tone - Addressing negative comments or complaints professionally and swiftly - Ensuring that community guidelines are followed, and promoting a positive online presence ✅ Customer Support & Client Relations: I've provided exceptional customer support across a variety of industries, handling sales, billing, fraud analysis, and collections via phone, email, and chat. My commitment to clear communication and problem-solving ensures smooth, positive interactions with customers. ✅ Leadership & Training: Having held roles as a Product Trainer, Team Lead, CS Manager, and Social Media Manager, I’ve developed a strong foundation in training and guiding teams to deliver outstanding results. I believe in nurturing both clients and teams to succeed. ✅ Tools & Platforms I Excel With: - E-Commerce Tools: Shopify, Oberlo, Quickship - Customer Support Platforms: Zendesk, Freshdesk, Gorgias, Tidio - Business Tools: Google Apps/Suite, Microsoft Office, Citrix, Siebel, Oracle RNT - E-Commerce Support: Amazon, eBay, Etsy ✅ Why Work With Me? - I bring a wealth of experience in dropshipping, e-commerce, and customer support that will elevate your online store. - My quick learning ability and adaptability allow me to efficiently manage various platforms and tools, ensuring your business runs smoothly and effectively. - With a Bachelor’s degree in Education and a professional teaching license, my background helps me communicate clearly and train teams, ensuring everyone is on the same page. I’m passionate about supporting e-commerce businesses and am committed to helping you streamline your processes, improve customer experiences, and achieve your goals. Let’s work together to take your store to the next level! Looking forward to collaborating with you!
    Featured Skill Employee Training
    Ecommerce Order Fulfillment
    Email Communication
    Ecommerce
    Customer Service
    Customer Support
    Dropshipping
    Google Workspace
    Data Analysis
    Communications
    Gorgias
    Freshdesk
    Email Support
    Social Media Management
    Zendesk
  • $7 hourly
    • 5.0/5
    • (5 jobs)
    I am a VA and pays attention to details. I can work with less supervision. I can work under pressure coz I love challenges.
    Featured Skill Employee Training
    English to Tagalog Translation
    Data Analytics & Visualization Software
  • $10 hourly
    • 5.0/5
    • (3 jobs)
    Human resource practitioner with over 6 years of experience in the field of human resources, and 3 years of proven experience in a managerial position. I have a master’s degree in Human Resource Management which makes me proficient at building and maintaining professional relationships, creating in-house training programs, and enhancing employee engagement. I have experience working in a BPO work-from-home setup. HR Experience • Sourcing, Hiring, Interview, and Onboarding New Hires • Provides New Hire Orientations • Offboarding, Exit Interviews, Process Clearances, and Computation of Final Pay • Process Timekeeping & Payroll • Benefits Management • Handle Grievances and Memo Issuance • Contract Management (Extension and End of Contracts) • Facilitate company events & outing • Generate, edit, publish, and share engaging content
    Featured Skill Employee Training
    HR & Business Services
    Financial Audit
    Customer Service
    Human Resource Management
    Management Skills
    Business Writing
    Recruiting
    Social Media Management
    Training & Development
    Business Management
    Organizational Development
    Business Operations
    Communications
    Microsoft Office
  • $12 hourly
    • 5.0/5
    • (6 jobs)
    "To be a great leader, one must be a great follower", says Aristotle. And I add, one must be of great character with dedication, commitment and passion on what he does best! Hello! I'm Arjay! A goal-oriented individual who is persistent and zealous to learn more and quench for success. Professionally, I am well-trained and executed the following tasks... ✔ Social Media Manager who maintains multiple accounts for advertising purposes ✔ Customer Support Rockstar providing utmost courtesy and assistance to customers ✔ Responsible for the migration of details from one bank to another, with a keen eye searching for any possible fraud within the documents ✔ Processed and approved various banking forms ✔ Administrative support supervising the overall performance of employees and evaluate their ranking and performance ✔ A car enthusiast who developed his love for cars into sales ✔ Knowledgeable in bookkeeping I am looking forward to finding the best job that suits my skills and I'm willing to take risks to deliver exceptional results for you, dear clients!
    Featured Skill Employee Training
    Shopify Dropshipping
    Content Creation
    Marketing Management
    Customer Support
    Technical Support
    Administrative Support
    Social Media Management
    Customer Service
    Microsoft Excel
    Data Entry
    Email Communication
  • $12 hourly
    • 4.9/5
    • (10 jobs)
    I have an extensive experience in Customer Service that I gained through working with several multi-billion dollar companies based in the U.S. I have the skills and expertise to handle difficult situations and deal with them appropriately. I am organized and I always make sure that everything is in place for the process/program to be efficient in achieving it's goal for my team.
    Featured Skill Employee Training
    Training
    Leadership Skills
    Quality Assurance
    Customer Support
    Interpersonal Skills
    Customer Service
    Email Support
    Team Management
    Tech & IT
  • $15 hourly
    • 5.0/5
    • (12 jobs)
    I am a customer service maven with E-commerce and training experience. I would like to be part of a collaborative team where I can showcase my skills acquired from more than 14 years of experience in the customer service, administration, E-commerce, and hospitality industries. PROFESSIONAL PROFILE ● Passionate customer service skills, effective communicator, and creative problem solver. ● Very attentive, giving full attention to customers, taking time to understand the points being made, asking questions as appropriate, and conveying empathy. ● Possesses an engaging personality and can relate to all types of people and all levels of management. Articulate, with excellent verbal and written communication skills. ● Capable of working with minimum supervision, can manifest leadership and management capabilities and can manage time, and is unflappable under pressure. ● Willing to work extended hours without complaint as required by the job on hand. ● Qualifications include a demonstrated competency in Windows applications, MS Office, Google Suite, Slack, Skype, Notion, Airtable, Zendesk, Gorgias, Shopify, Tidio, and Email Client applications. MOST RECENT WORK-FROM-HOME EXPERIENCE: Customer Service Coordinator/Oder Fulfillment for Drop Shipping/Virtual Assistant (remote worker), Vertical Gardens Direct, January 23, 2017 to January 13, 2023. ● Responsible for covering chat service for leads and clients using Tidio. ● Receive inbound calls from interested parties and clients using Skype. ● In charge of handling all customer service queries through our web form, email, and Facebook page. ● Take care of daily inventory, order fulfillment, order updates, tracking updates, refunds, and order cancellation through Shopify. ● Create and update quotations for clients through Shopify. ● Coordinate with suppliers should any issues arise and relay relevant information to clients. Email Customer Support Associate (remote worker), MTailor, October 25, 2017 to May 28, 2021. ● Responsible for answering customer tickets within the required SLA. ● Provide customers with accurate measurement adjustments for garments that are in need of a remake. ● Accomplish daily tasks assigned by management to address different issues like address validation, international shipment tracking, dashboard error check-ins, measurement validation, etc. EDUCATION • Bachelor of Arts in Organizational Communication, University of the Philippines Manila, Padre Faura, Manila, June 6, 2001 – May 31, 2006.
    Featured Skill Employee Training
    Social Media Management
    Email Support
    Administrative Support
    Order Fulfillment
    Front Desk
    Answered Ticket
    Customer Support
    Customer Service
    Quality Assurance
    Order Entry
    Online Chat Support
  • $13 hourly
    • 3.9/5
    • (39 jobs)
    As a passionate recruitment and outsourcing leader with over 10 Years of experience, I thrive in creating effective strategies that attract, hire, and retain top talent across diverse industries. I specialize in full-cycle recruitment, from sourcing and screening to onboarding and employee development, ensuring the perfect match between candidates and organizational needs. With a proven track record in both in-house and outsourcing environments, I understand the nuances of high-growth and fast-paced industries. My expertise in building strong, collaborative relationships with clients and candidates allows me to deliver tailored solutions that drive success. I’m skilled in leveraging data-driven recruitment tools, strategic workforce planning, and innovative sourcing techniques to streamline hiring processes and improve efficiency. Whether it’s hiring for niche roles or large-scale talent acquisition, I am committed to maintaining a human-centric approach to recruitment while aligning with business objectives. Always striving for excellence, I believe that the right people, in the right roles, can truly transform a company. Let’s connect and explore how I can help build your dream team!
    Featured Skill Employee Training
    Documentation
    Business Coaching
    BPO Call Center
    Leadership Development
    Recovery Point Objective
    Staffing Needs
    Recruiting
    Boolean Search
    LinkedIn Recruiting
    Candidate Interviewing
  • $20 hourly
    • 0.0/5
    • (1 job)
    𝗔𝗶𝗺𝗶𝗻𝗴 𝘁𝗼 𝗵𝗲𝗹𝗽 𝗨𝗽𝘄𝗼𝗿𝗸 𝗰𝗹𝗶𝗲𝗻𝘁𝘀 𝗮𝗰𝗵𝗶𝗲𝘃𝗲 𝘁𝗵𝗲𝗶𝗿 𝗼𝗿𝗴𝗮𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗴𝗼𝗮𝗹𝘀 𝗮𝗻𝗱 𝘁𝗼 𝗲𝘅𝗽𝗮𝗻𝗱 𝘁𝗵𝗲𝗶𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝘁𝗵𝗿𝗼𝘂𝗴𝗵: 1. 𝗘𝗳𝗳𝗲𝗰𝘁𝗶𝘃𝗲 𝗿𝗲𝗰𝗿𝘂𝗶𝘁𝗺𝗲𝗻𝘁 𝗮𝗻𝗱 𝘀𝗲𝗹𝗲𝗰𝘁𝗶𝗼𝗻 of their key resources - their human resources. 2. Creating the 𝗿𝗶𝗴𝗵𝘁 𝗶𝗻𝘀𝘁𝗿𝘂𝗰𝘁𝗶𝗼𝗻𝗮𝗹 𝗱𝗲𝘀𝗶𝗴𝗻 for their human resources to properly absorb the knowledge needed. 3.𝗜𝗱𝗲𝗻𝘁𝗶𝗳𝘆𝗶𝗻𝗴 𝘁𝗵𝗲 𝘀𝗸𝗶𝗹𝗹𝘀 𝗴𝗮𝗽 between current human resources over what are the future skills needed for their role. 𝚆𝚎 𝚑𝚒𝚛𝚎 𝚏𝚘𝚛 𝚊𝚝𝚝𝚒𝚝𝚞𝚍𝚎, 𝚠𝚎 𝚝𝚛𝚊𝚒𝚗 𝚏𝚘𝚛 𝚜𝚔𝚒𝚕𝚕𝚜. 𝗣𝗼𝘀𝗶𝘁𝗶𝗼𝗻𝘀 𝗛𝗶𝗿𝗲𝗱 𝗶𝗻 𝘁𝗵𝗲 𝗽𝗮𝘀𝘁: ✅ Behavioral Neurologists ✅ Caregivers ✅ Neurology Nurse Practitioners ✅ Psychiatrist ✅ Psychiatric Mental Health Nurse ✅ Physician ✅ Psychotherapist ✅ Psychometrist ✅ Medical Biller ✅ Health Outreach Associate ✅ Care Navigator ✅ Production Operators ✅ Field Service Technicians ✅ Messenger Drivers ✅ Merchandisers ✅ Promodisers ✅ Sales Associates ✅ Service Crews ✅ Customer Service Representatives ✅ Recruiters ✅ Payroll Associates ✅ Accounting Staff ✅ Billing Staff ✅ IT Staff ✅ Account Supervisors ✅ Area Coordinators ✅ Draft Beer Technicians 𝗛𝗥 𝗔𝗿𝗲𝗮𝘀 𝗼𝗳 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲: 🌟 Full Cycle Recruitment 🌟 Learning & Development 🌟 Instructional Design 🌟 Compensation & Benefits 🌟 Business Development 🌟 Employee Relations 🌟 Regional HR Business Partnering 🌟 Performance Management 🌟 HR Data Analytics 🌟 Project Management 🌟 Culture Building 🌟 Diversity, Equity & Inclusion Advocate 🌟 Multicultural HR Administration 𝗢𝘁𝗵𝗲𝗿 𝗞𝗻𝗼𝘄𝗹𝗲𝗱𝗴𝗲, 𝗦𝗸𝗶𝗹𝗹𝘀 𝗮𝗻𝗱 𝗧𝗼𝗼𝗹𝘀: 💡AirTable 💡Articulate360 💡Breezy HR 💡Bookstack 💡Calendly 💡Canva Graphics Design 💡CapCut 💡Certn 💡ChatGPT 💡Checkr 💡ClearChecks 💡ClickUp 💡Content Creation 💡Data Entry 💡DocuPost 💡DropBox Sign 💡Facebook Ads 💡Grammarly 💡Google Admin Console 💡Google Suite 💡Google Classroom 💡Healthie 💡iPostalmail1 💡Indeed 💡JotForm 💡Justworks 💡LinkedIn 💡MailChimp Email Campaigns 💡Microsoft Office 💡Mineral 💡Monday.com 💡Notion 💡Oracle Human Capital Management 💡Oracle Learn 💡Operations Management 💡PowerPoint Presentation 💡Project Management 💡QuickBooks 💡RingCentral 💡Slack 💡Spotnana 💡Stripe 💡TalentLMS 💡TikTok Marketing 💡Travel Management 💡Trello 💡Vanta 💡VSee 💡Zoom
    Featured Skill Employee Training
    Copywriting
    Content Creation
    RingCentral Glip
    Slack
    Breezy HR
    Mailchimp
    Executive Support
    LinkedIn Recruiting
    Recruiting
    Administrative Support
    Human Resources
    TalentLMS
    Project Management
    Learning Management System
  • $15 hourly
    • 2.9/5
    • (11 jobs)
    I am enthusiastic, reliable and hardworking individual who has over 10 years of experience giving professional, efficient and high quality service to various companies. I am skilled in communicating with clients over phone and email. I have experience with Live Chat Support and Zendesk and am eager to learn using any new tools to get a job done well. I am well versed in the English language and a workhorse in terms of customer satisfaction, leadership and discipline. I am also self - reliant, very keen to details, a great team player and can easily find ways to motivate myself and my co-workers. I look forward to working with you in providing excellent customer service and anything else you may need help with!
    Featured Skill Employee Training
    Customer Support
    Shopify
    Email Communication
    Keap
    Technical Support
    Data Entry
    Freshdesk
    Zendesk
  • $40 hourly
    • 5.0/5
    • (12 jobs)
    ⭐️⭐️⭐️⭐️⭐️ "𝙈𝙖𝙧𝙟𝙤𝙧𝙞𝙚 𝙞𝙨 𝙛𝙖𝙣𝙩𝙖𝙨𝙩𝙞𝙘 𝙩𝙤 𝙬𝙤𝙧𝙠 𝙬𝙞𝙩𝙝! 𝙎𝙝𝙚 𝙞𝙨 𝙝𝙞𝙜𝙝𝙡𝙮 𝙞𝙣𝙩𝙚𝙡𝙡𝙞𝙜𝙚𝙣𝙩 𝙖𝙣𝙙 𝙢𝙤𝙩𝙞𝙫𝙖𝙩𝙚𝙙. 𝙎𝙝𝙚 𝙘𝙤𝙢𝙥𝙡𝙚𝙩𝙚𝙨 𝙖𝙣𝙮 𝙥𝙧𝙤𝙟𝙚𝙘𝙩 𝙄 𝙖𝙨𝙠 𝙤𝙛 𝙝𝙚𝙧. 𝙄 𝙬𝙤𝙪𝙡𝙙 𝙙𝙚𝙛𝙞𝙣𝙞𝙩𝙚𝙡𝙮 𝙝𝙞𝙧𝙚 𝙝𝙚𝙧 𝙗𝙖𝙘𝙠." - 𝘼𝙄𝙈𝙀𝙀 Need to get your ideas out of your head and into a polished, ready-to-deliver session? Need to create a compelling copy to promote your content? I specialize in turning high-level concepts into clear, actionable workshop scripts, facilitator guides, and slide decks. I make it easy for coaches, trainers, and businesses to deliver engaging sessions without getting stuck in the prep, saving you hours you can spend doing something else. My clients often say, "Everyone needs a Marj, I need someone who makes the complex simple, organizes messy ideas, and creates professional materials that are ready to go." If you think I could be of help, here's what you can do - 1. Message me - briefly tell me about your project and goals. 2. Set a quick call - we will discuss your needs in detail and see if we are a good fit 3. Start your project - let's start building that course!
    Featured Skill Employee Training
    Articulate Rise
    Lead Generation
    Elearning Design
    Content Writing
    Scriptwriting
    Training Design
    Instructional Design
  • $12 hourly
    • 5.0/5
    • (5 jobs)
    I have been in the Business Process Outsourcing Industry or Call Center since 2011. In 2018, I ventured into doing freelance work as a Virtual Assistant for a year and was hired to join a Tech Start-up in 2019 as a CSR then got promoted as a Team Lead and now, a Senior Team Lead. Core Qualifications: Content Writing - I write PR articles, contributory columns, thesis, reviews and a lot more Customer Service Expert - Email, Chat or Voice Flexible to work at any hour High-speed Internet connection and capable home computer Able to multi-task on a regular basis Independent worker who does not need a lot of supervision Extremely reliable Able to learn new products or procedures quickly I have been Virtual Assistant for a year and so far I have learned a lot about Email Marketing, Research and doing Executive Assistant tasks for Startup companies. I am the proponent of implementing Update Management System in my previous job and I was able to unify all trackers and reports for easy access and efficiency. I have an expertise in Instructional Systems Design and can conduct Training Needs Analysis and reports. I am also highly technical and a fast learner.
    Featured Skill Employee Training
    Community Goals & KPIs
    KPI Metric Development
    Data Analytics
    Cross Functional Team Leadership
    Workforce Management
    Google Sheets Automation
    Online Chat Support
    Email Communication
    Customer Service
    Presentation Design
    Salesforce CRM
  • $12 hourly
    • 4.9/5
    • (2 jobs)
    I have quite an interesting journey of work experience involving customer service for the past 12 years. I've been with the banking industry, Business Processing Units, Telecom Company and ESL teaching and even having my own business. I thrive on adapting to new challenges and industries. With a diverse background and a passion for delivering exceptional work, I bring a unique blend of enthusiasm, creativity, and problem-solving skills to every industry I touch. From resolving customer issues at first contact during my BPO years to being consistently recognized as one of the top trainers in Training and Development. As a seasoned customer service expert and trainer for a leading telecom company, I have honed my skills in coaching and motivating employees to provide top-notch experiences. With a background in adult learning techniques, I apply innovative approaches to ensure effective coaching sessions. Additionally, my administrative experience with a bank director overseeing numerous branches has equipped me with strong organizational skills and a keen eye for detail. I was also part of the hiring process and successful launch of 2 new Bank Stores. As an experienced online English teacher, I have developed excellent communication skills that contribute to fostering meaningful connections with clients and students alike.
    Featured Skill Employee Training
    Data Entry
    Market Planning
    Business Planning & Strategy
    Financial Management
    Candidate Interviewing
    Appointment Setting
    Email Support
    Customer Service
    Employee Onboarding
    Transaction Data Entry
    Teaching English
    Administrative Support
    Call Center Management
    Recruiting
  • $12 hourly
    • 5.0/5
    • (4 jobs)
    I provide tools, support, and guidance to customers on their path to great product user experiences. Addressing questions and offering help to ensure their success and satisfaction.
    Featured Skill Employee Training
    Magento
    WooCommerce
    Salesforce
    Customer Care
    Training Plan
    Training Needs Analysis
    Training & Development
    Email Communication
    Product Knowledge
    Customer Support
    Email Support
    Zendesk
    Inbound Inquiry
  • $10 hourly
    • 5.0/5
    • (6 jobs)
    🔹 Helping Businesses Find Top Talent, Secure High-Value Appointments & Optimize Operations Hi there! I’m Julith, a highly skilled Executive Recruiter, Expert Appointment Setter, and Executive Virtual Assistant with over a decade of experience in recruitment, appointment setting, customer service, and business support. I take pride in being proactive, results-driven, and highly organized, helping businesses streamline their hiring processes, schedule high-quality meetings, and optimize daily operations. With my outstanding communication skills, I build strong relationships with clients and candidates alike, ensuring smooth and effective interactions. Whether you need a top-tier recruiter, a high-converting appointment setter, or a detail-oriented virtual assistant, I am here to deliver exceptional results. 🔹 How I Can Help Your Business: ✅ Executive Recruitment & Talent Acquisition – Full-cycle hiring from sourcing, cold calling, screening, and interviewing to onboarding for entry-level to director-level roles across multiple industries. ✅ Expert Appointment Setter – I specialize in booking high-value meetings with decision-makers and top talent, ensuring your calendar is filled with the right opportunities. ✅ Executive Virtual Assistance – Efficiently managing emails, calendars, travel arrangements, data entry, research, and other administrative tasks to keep your business running smoothly. ✅ Customer Service & Sales Support – 10+ years of experience handling customer inquiries, billing, technical support, and sales across various industries, ensuring outstanding client satisfaction. ✅ Lead Generation & Prospect Outreach – Skilled in using LinkedIn Recruiter, Sales Navigator, Indeed, ZipRecruiter, and CRM systems to connect with the right candidates and business prospects. 🔹 Additional Skills & Expertise: ✔ Calendar & Email Management ✔ Customer Support (Phone, Chat, Email) ✔ CRM Management & Data Entry ✔ B2B & B2C Sales Strategy ✔ Coaching & Business Training ✔ Internet Research & Lead Generation ✔ Graphic Design (Logos, Infographics, Flyers, Thumbnails) ✔ Google Suite, Asana, ClickUp, Slack, Zoom, and CRM Systems If you’re looking for a dedicated, results-driven, and detail-oriented professional who can handle recruitment, appointment setting, customer service, and executive support, I’m here to help. 📩 Let’s connect and grow your business together!
    Featured Skill Employee Training
    LinkedIn Recruiting
    Customer Service
    English Tutoring
    Cold Calling
    Training
    Administrative Support
    Scheduling
    Business Coaching
    Data Entry
  • $15 hourly
    • 4.9/5
    • (2 jobs)
    A dependable customer service recognized for consistency in quality and productivity while exhibiting a positive attitude in light of challenging situations. Exhibits exemplary work ethic and willingness to learn new processes and techniques which enhance business and team efforts. I am a freelancer for virtual assistants and admin support seeking to help companies meet their goals and making their people the difference. I am patient, thorough person with high attention to detail. Thank you for visiting my profile and I look forward to hearing from you!
    Featured Skill Employee Training
    Training & Development
    Social Media Advertising
    Email Copywriting
    Customer Service
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