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in the Philippines

Top-Rated Plus on Upwork Since 2018 | HR Manager | People Operations | Training & Development | Executive Support With over 14 years of experience, I build and scale high-performing HR functions for global teams and global clients. I specialize in structuring HR operations, improving workflows, and driving performance, accountability, and team development across fast-growing businesses. I work closely with CEOs, founders, and operations leaders to ensure HR is not just administrative, but a core driver of business growth. I have supported companies across the US, Australia, UK, and globally distributed teams, managing employees, contractors, casuals, and freelance staff across industries including law firms, CPA firms, fintech, construction, staffing, and digital businesses. Clients & Industries Supported Atom Modular (Australia – modular construction)
 Ethen Ostroff Law (US law firm – personal injury)
 Attorney Assistant and Turn Key Ops (US staffing firms)
 Gelt (CPA firm – US, UK, Israel)
 Halo Labs (Australian FinTech)
 Tax Goddess (US CPA firm)
 PlantSwitch (US manufacturing)
 Venture Beyond (UK agency)
 Integral Associate (US training and development)
 LeClaire Enterprises (US real estate) Core areas of expertise: * Building HR departments from the ground up * Designing SOPs, onboarding systems, and scalable processes * Developing KPI frameworks and performance management systems * Leading full-cycle recruitment and talent strategy * Managing global teams across offshore and onshore operations * Driving training and development programs across departments * Supporting compliance across multiple countries * Overseeing contractor and employee lifecycle management Training and Development Leadership I have led and managed training departments, including overseeing trainers and building structured learning programs across teams. I have also developed training materials and onboarding systems specifically for law firms, including personal injury and workers’ compensation practices, ensuring teams are equipped with both technical and client-facing skills. Proven Talent Placement I have successfully placed top-tier talent across multiple industries, from entry-level to executive roles, including customer service, sales, IT, engineering, healthcare, finance, marketing, and legal roles such as workers’ compensation, personal injury, and paralegals. Executive Support Experience With 6 years of experience supporting CEOs, I bring a strong business and operational mindset into HR. I have worked as a strategic partner, supporting decision-making and execution across business operations. Tools & Systems HRIS, Payroll & Workforce Management: Rippling, Deel, BambooHR, Workday, Employment Hero, Zelt, Freshteam, ADP Recruitment & Talent Acquisition: LinkedIn Recruiter, Indeed, ZipRecruiter, JazzHR, Toptal AI & Automation Tools: ChatGPT, ClaudeAI, HireVue, VideoAsk, Miro, MURAL Project & Workflow Management: Monday, ClickUp, Asana, Trello, Jira, Notion, Zapier CRM Systems: Salesforce, HubSpot, Zoho, Pipedrive Payroll & Finance (including AU payroll): Xero, Odoo, Airwallex, Ramp Training & Learning Platforms: Moodle, LearnDash Communication & Collaboration: Slack, Microsoft Teams, Zoom, Google Meet One thing I’ve learned over the years is that great teams and strong systems drive great results. Thank you for reviewing my profile. I would welcome the opportunity to connect.

🔍 Actively Seeking New Projects as a Talent Acquisition, Onboarding & HR/Admin Professional With 16+ years of experience in Human Resources and executive-level administrative support, I help businesses attract top talent, deliver seamless onboarding experiences, and optimize day-to-day operations. 🔹 What I Offer: 🧑‍💼 Full-cycle recruitment across technical, administrative, finance, and executive roles 🤝 Executive & C-suite administrative support 🚀 End-to-end employee onboarding, ensuring a smooth transition, compliance, and an exceptional new hire experience 🧠 Proficient in HR platforms including Salesforce, Bullhorn, and IBM BrassRing 📋 Experienced with project management tools such as Asana, Basecamp, Trello, and more 🔹 Core Strengths: 🎯 Sourcing and hiring top-tier talent across diverse industries 🌟 Creating engaging onboarding experiences that set new hires up for success from day one 🗂️ Managing calendars, workflows, and stakeholder communications with precision ⚙️ Developing and optimizing SOPs, HR processes, and operational workflows I'm passionate about helping organizations build high-performing teams while creating a positive experience for both candidates and new hires. Let's connect and discuss how I can add value to your team! 💬✨

I provide services in the areas of talent acquisition strategy and executive search throughout the IT, sales, e-commerce, FMCG, and healthcare industries. I provide hiring management services for the full recruitment cycle, including the creation of job profiles; ad creation; marketing; analyzing bench resource skillset and mapping with client requirements; phone screening; interviewing; reference verification; drafting of various letters; and more.

I help businesses make better people decisions through HR consulting, compensation analysis, People Analytics, and AI-enabled HR process improvement. I am a Certified HR Professional (CHRP®), Certified Management Consultant (CMC®), and Senior Compensation Analyst with 10+ years of experience supporting companies in the Philippines, Australia, the US, and other international markets. My work combines practical HR operations with data-driven decision-making. I can help you structure compensation, improve HR processes, build HR dashboards, clean and organize workforce data, create job descriptions, support HRIS implementation, and use AI tools to make HR work faster, clearer, and more scalable. I can support you with: People Analytics & HR Dashboards Workforce dashboards, HR metrics, employee data analysis, attrition tracking, hiring reports, headcount reports, performance data, compensation analysis, and management-ready insights. AI-Enabled HR Process Improvement Using AI tools to improve HR documentation, recruitment workflows, employee communications, policy drafting, job description creation, HR reporting, and decision support. Compensation & Total Rewards Salary benchmarking, job leveling, pay structure design, compensation reports, benefits review, and practical pay administration frameworks. HR Consulting & HR Operations HR policies, employee handbooks, contracts, employee relations, performance management, onboarding, offboarding, compliance support, and general HR advisory. Recruitment & Talent Acquisition End-to-end recruitment, technical hiring, candidate screening, job ads, interview guides, and hiring process improvement. Clients usually work with me when they need someone who can bridge strategy and execution: someone who can understand the business issue, organize the HR data, create practical recommendations, and convert everything into clear documents, dashboards, and action steps. If you need an HR consultant who understands both people and data, I can help. My previous projects: HR Analytics People Analytics Workforce Analytics HR Dashboards HR Metrics HR Reporting Workforce Planning Compensation Analysis Salary Benchmarking Job Leveling Pay Structure Design HRIS Implementation HRIS Optimization Employee Data Analysis Recruitment Analytics Attrition Analysis AI in HR AI-Enabled HR HR Process Automation Google Sheets Automation Excel HR Reporting Performance Management Employee Relations HR Consulting

𝐈𝐬 𝐇𝐑 𝐚𝐝𝐦𝐢𝐧 𝐚𝐧𝐝 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐞𝐚𝐭𝐢𝐧𝐠 𝐮𝐩 𝐲𝐨𝐮𝐫 𝐭𝐢𝐦𝐞? I help startups and growing companies build people systems that actually work — so you can focus on scaling. With 9+ years of hands-on HR and administrative experience across IT/Tech, Real Estate, and global markets (UK, North America, APAC), I've supported founders and teams by building solid HR foundations, recruiting great people, and keeping day-to-day operations running smoothly. What I've actually delivered: 🎯 Reduced time-to-hire by 30% through smarter recruitment workflows 💰 Achieved 15% cost savings through vendor negotiations ⚙️ Built complete HR systems for 2 companies from the ground up 👥 Managed payroll & HR compliance for 100+ employees 🌍 Supported a UK-based company 100% remotely — seamlessly 🥇 How I Can Help You: 👉 HR Administration — policies, handbooks, compliance, benefits, employee records 👉 Full-Cycle Recruitment — sourcing, screening, interviews, offers, onboarding/offboarding 👉 Performance Management — evaluation systems, KPIs, employee development 👉 Employee Relations — engagement, disciplinary processes, retention 👉 Payroll & Benefits Support — processing, administration, benchmarking 👉 Billing & Invoicing — client billing, accuracy, cost tracking 👉 Operations Support — process improvement, SOP creation, vendor management 👉 Virtual Assistance — email & calendar management, data entry, scheduling 👉 Admin Support — document management, reporting, office coordination 💎 Tools I Work With: HR: SuccessFactors · GreytHR · BrightHR · Lever · Checkr · Culture Amp · Justworks PM: Asana · Notion · Trello · Monday-com · Basecamp · ClickUp Finance: Xero · Chargebee · Tradeshift · ADP · Bill-com Comms: Slack · Zoom · Lark · Google Workspace · Microsoft 365 Docs: PandaDoc · DocuSign · Canva ✅ I work best with: — Startups and small businesses that need reliable HR and admin support — Founders and managers who need a proactive right-hand person — Remote-first teams that need someone dependable and self-sufficient 📩 Interested in working together? Send me a message and let's chat about what you need. I'll be straightforward about whether I'm the right fit — and if I am, we can hit the ground running. 📝 Available for: Hourly · Part-Time · Full-Time · Project-Based · Retainer

Remote teams run smoother when HR is handled right — I bring 14+ years of full-cycle HR expertise helping startups hire, onboard, and manage offshore talent with confidence I'm Emma — a Certified HR Professional who helps startups, growing businesses, and offshore teams hire the right people and keep them. If you need someone to step in immediately and handle hiring from start to finish, that's exactly what I do. 👩‍💼 What I Handle for You Full-cycle recruitment — local, remote, and offshore roles Job scoping, posting, screening, and shortlisting Interview coordination and candidate evaluation ATS setup and management Onboarding, contracts, and HR documentation Payroll coordination, timekeeping, and benefits Employee relations, disciplinary actions, and compliance I've built and supported teams across admin, marketing, sales, operations, and accounting. 🌍 Proven in Real Client Work Managed end-to-end recruitment for startups and offshore teams Sourced candidates via Upwork, LinkedIn, Indeed, JobStreet, and referrals Supported remote, hybrid, and onsite teams across PH, US, UK, and AU Worked directly with founders and managers on hiring decisions Handled full onboarding — from offer acceptance to day one I don't just help you hire. I help you hire right, then make sure the hire actually works. 💡 Why Clients Choose Me I'm a recruiter and an HR partner — one person, full coverage I understand retention, compliance, and performance — not just sourcing I communicate clearly with both candidates and leadership I'm calm, structured, and decisive — I don't need hand-holding 🤝 How I Work I take time to understand your business, the role, and what success looks like. Then I manage hiring and HR in a way that's practical, compliant, and built to last. Ready to build your team the right way? Send me a message — I'd love to help