Hire the Best Records Managers
in the Philippines

Good day! I have a 4 years of experience in Personal Injury Law I am dedicated Pre-Litigation Case Manager specializing in providing Paralegal services to Personal Injury Law Firms remotely. I specialize in: - opening claims - medical record requests - billing verification - update on client’s case - handling Property Damages - medical package/exhibits and demand letters - lien negotiations and reductions - subrogation - intake calls - file management and data entry In Addition, I do have experience in different types of Legal CRM such as Filevine, CasePeer, Clio, Needles and Litify. I am well-equipped to handle the demands of Personal Injury Case Management and always eager to broaden my knowledge to acquire new skills. Let's connect and discuss how my expertise can contribute to the success of your Personal Injury Law Firm. Thank you and take care!

If your business is struggling with missed messages, scheduling delays, or disorganized workflows, I help bring structure, speed, and reliability to your daily operations. I am a Scheduler and Operations Coordinator with 5+ years of experience supporting high-volume scheduling, CRM systems, and fast-paced service environments in healthcare and client-based operations. I specialize in keeping workflows organized, managing client communication, and ensuring that no request, update, or detail is missed. I have worked in environments handling 160+ clients, coordinating 500+ weekly service hours, and managing numerous daily time-sensitive requests across email, phone, and internal systems. My experience includes scheduling coordination, data accuracy management, client communication, and resolving missing or incomplete information to ensure smooth operational flow. I am highly skilled at working in fast-paced environments where accuracy, responsiveness, and prioritization are critical. I am comfortable managing multiple systems at once and ensuring smooth coordination between clients, staff, and internal teams. WHAT I CAN HELP YOU WITH: ✔ High-volume scheduling and calendar management ✔ Client and customer communication and support ✔ CRM management (Airtable, Zoho, Notion, GEMS) ✔ Email, phone, and multi-channel communication handling ✔ Workflow coordination and operations support ✔ Data entry and records accuracy management ✔ Workforce scheduling and roster coordination ✔ Handling urgent and time-sensitive requests ✔ Organizing and maintaining operational data ✔ Administrative and back-office support tasks I am available to support businesses that need a reliable, detail-oriented, and highly organized assistant who can manage operations, communication, and scheduling efficiently. My goal is to help reduce workload pressure, improve response times, and keep daily operations running smoothly.

Hello, I am Arth. Are you looking for something catchy for a social media post, a blog article, or an ad? Also, should it focus on a specific aspect of Information Technology, like Data Entry, Website, Tech. Support or gen. tech trends? Look no further. With my proficiency in Wordpress, PHP and more, I specialize in crafting seamless experiences that captivate your audience across all devices. Let's bring your vision to life. Get in touch today. Services: ✅ WordPress Website Design, Full Stack Development, Web Design ✅ Article / Blogs Writing ✅ My Duda Management ✅ Fully Responsive (Cross-browser/platform) and Mobile-Friendly ✅ I have Extensive knowledge of WordPress ✅ Social Media Integration ✅ Canva design (Social Media Posts, Social Media Advertisements, Thumbnails, Carousel, Flyers, Posters, Infographics, Invitations, Postcards, Business Card) ✅ Installing WordPress on your Domain, cPanel & WHM. ✅ Fix errors/bugs (Front End, Back End, Cpanels, & WP Files) ✅ Set-up Google Search Console, Google Analytics, Google My Business ✅ Basic knowledge of Webflow, including CMS, building blocks, and importing/exporting code. ✅ I used Licensed Wondershare Filmora ✅ Adobe Auditon 1.5 for your music campaign material ✅ I have Proficient in Microsoft Thank you for taking the time to visit my profile and I look forward to hearing from you! Best, Arth

🌟 Top Customer Satisfaction Performer 🌟 Available to work 40-80 hours/week 🌟 1+ Virtual Assistance, Quality Assurance Specialist 🌟 4+ Years Experience as a Technical Support Specialist 🌟 8+ Years of Customer Service Experience 👋👋👋 HI! My name is John. I've acquired skills from my past work experiences that may be essential in helping your business. I am available on most days and have a flexible schedule. ⚡️⚡️MY SERVICES⚡️⚡️ ✔️ Customer Service ✔️ Technical Support ✔️ Email Support ✔️ iOS Support ✔️ Product Support ✔️ Inbound and Outbound Calls ✔️ Data Entry ✔️ Zoom Trainings ✔️ Product Training ✔️ Troubleshooting ✔️ Onboard New Customers/Employees ✔️ Schedule Appointments ✔️ Inbox Management ✔️ Organize Calendars ✔️ Manage Social Media Accounts ✔️ Flight Bookings ✔️ Handle Medical Records ➡️ SOFTWARES & APPLICATIONS EXPERIENCED Citrix ZenDesk Slack Monday.com Zoom Nextiva PointClickCare MatrixCare OpenVPN ChartEasy Einstein TeamViewer Google Admin Google Docs Google Calendar Microsoft Excel Zendesk ⚠️⚠️WHY HIRE ME?⚠️⚠️ ✅ Fluent in speaking the English language. ✅ Demonstrates excellent written, verbal (telephone and in-person), and active listening skills. ✅ Adept in problem-solving and decision-making and a good listener with great interpersonal relations. ✅ Can multitask. ✅ Loves talking to people for experience and new learnings. ✅ Customer-focused - understands the needs of both internal and external customers. ✅ Have an “always do your best” and “do what it takes” mindset with a positive attitude. ✅ Empathic, committed, patient, and friendly. ✅ Can work as a team player or individually.

I’m a dependable and detail-oriented Chat Support & Customer Service Specialist with experience in Chairish marketplace support, medical and resupply customer service, and lead generation. I specialize in text-based customer communication, accuracy-driven support, and handling sensitive information in remote, fast-paced environments. What I do best: Chat and email customer support Order, billing, shipping, and account issue resolution Medical resupply customer service (CPAP, DME, recurring orders) Patient and customer communication with empathy and clarity Lead generation, CRM updates, and follow-ups High-volume ticket management with strong attention to detail Relevant Experience: Chairish Customer Support Supported buyers and sellers via chat and email Resolved shipping delays, cancellations, refunds, and listing issues Coordinated with sellers, shippers, and internal teams Followed platform scripts and workflows while maintaining a human tone Medical & Resupply Customer Service Assisted customers with medical resupply orders and recurring shipments Handled product inquiries, replacements, returns, and order tracking Supported patients with insurance-related questions and documentation Maintained HIPAA-aware handling of sensitive data Ensured accuracy in order updates and customer records Lead Generation & Sales Support Researched and qualified leads Updated CRM systems and tracked follow-ups Supported outreach campaigns and pipeline organization Tools & Platforms: Zendesk (ticketing, macros, workflows) Chairish support systems CRM tools (HubSpot, Salesforce—adaptable) Dropshipping Google Workspace (Docs, Sheets, Gmail) Slack, Zoom, internal messaging platforms I’m highly organized, self-motivated, and comfortable working independently while collaborating with distributed teams. Clients value my professionalism, responsiveness, and ability to deliver consistent, high-quality support.

Helping businesses deliver exceptional customer experiences through reliable customer support, organized operations, and proactive account management. I have 7+ years of experience supporting U.S.-based customers across telecommunications, e-commerce, and digital marketing. My expertise includes phone, email, and chat support, client onboarding, CRM management, appointment scheduling, administrative support, and customer retention. Most recently, I provided customer support for a Shopify-based e-commerce brand, assisting customers with order inquiries, shipping updates, refunds, replacements, subscription management, warranty claims, and cancellations. I worked daily using Shopify Partners, Freshdesk, and Kaching to manage subscriptions, process refunds, update customer accounts, and ensure every case was documented accurately while following company SOPs. Prior to that, I worked as an Account Manager for a digital marketing agency, where I onboarded new clients, maintained Salesforce CRM records, coordinated with internal teams, scheduled follow-ups, and ensured projects stayed on track from onboarding to completion. I also spent two years with AT&T, supporting U.S. customers with billing inquiries, account management, sales, retention, and technical concerns in a fast-paced, high-volume call center environment. My background in Psychology has strengthened my ability to actively listen, communicate with empathy, build rapport, and remain calm under pressure. During my clinical internship, I assisted licensed psychologists in administering psychological assessments, including the Wechsler Adult Intelligence Scale (WAIS) and various projective tests. I was also assigned to the Women and Child Protection Unit, where I developed professionalism, confidentiality, and compassionate communication skills that continue to help me build trust with customers and resolve concerns effectively. 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂 𝗰𝗮𝗻 𝗲𝘅𝗽𝗲𝗰𝘁 𝘄𝗵𝗲𝗻 𝘄𝗼𝗿𝗸𝗶𝗻𝗴 𝘄𝗶𝘁𝗵 𝗺𝗲: ✅ Professional, friendly, and empathetic customer support via phone, email, and chat ✅ Accurate CRM updates and detailed documentation ✅ Shopify order management, refunds, subscriptions, and warranty support ✅ Strong organization, follow-up, and administrative skills ✅ Calm, solution-focused approach to difficult customer situations ✅ A proactive team member who quickly learns new systems and requires minimal supervision 𝗖𝗼𝗿𝗲 𝗦𝗸𝗶𝗹𝗹𝘀: Customer Support (Phone, Email & Chat) Shopify Customer Support Shopify Partners & Kaching Freshdesk & Salesforce CRM Client Success & Account Management Client Onboarding Appointment Scheduling & Calendar Management Administrative Support Customer Retention & De-escalation Documentation & SOP Compliance Cross-functional Team Coordination AI Tools (ChatGPT) for workflow efficiency I'd welcome the opportunity to learn more about your business and discuss how I can contribute to your team's success.