Hire the Best Slack Community Managers

Most communities don’t fail because of bad content. They fail because there’s no engagement system behind them. Members join. They scroll. Then they disappear. I help coaches and course creators transform quiet platforms into high engagement, revenue generating communities on Mighty Networks, Circle, and Skool. Not just setup. Not just structure. But strategy, retention, and monetization built in from day one. I’m a 𝗙𝘂𝗹𝗹-𝗧𝗶𝗺𝗲 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 𝗗𝗲𝘀𝗶𝗴𝗻𝗲𝗿 & 𝗖𝗼𝘂𝗿𝘀𝗲 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝘀𝘁 who has helped 𝟭𝟬𝟬+ 𝗰𝗼𝗮𝗰𝗵𝗲𝘀, 𝗰𝗿𝗲𝗮𝘁𝗼𝗿𝘀, 𝗮𝗻𝗱 𝗳𝗼𝘂𝗻𝗱𝗲𝗿𝘀 launch, grow, and optimize high-impact online programs. Instead of just setting things up, I bring 𝗲𝗺𝗽𝗮𝘁𝗵𝘆, 𝗰𝗹𝗮𝗿𝗶𝘁𝘆, 𝗮𝗻𝗱 𝗮 𝗽𝗿𝗼𝘃𝗲𝗻 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝘆, ensuring your platform isn’t only functional it’s designed to convert, retain, and scale. 😵‍💫 𝗪𝗛𝗘𝗥𝗘 𝗠𝗢𝗦𝗧 𝗖𝗥𝗘𝗔𝗧𝗢𝗥𝗦 𝗚𝗘𝗧 𝗦𝗧𝗨𝗖𝗞 DIY setups often lead to messy platforms, low engagement, and lost revenue. That’s why I use my 3-Phase Success Framework to take you from idea → launch → long-term growth. 🚀 𝗧𝗛𝗘 𝟯 𝗣𝗛𝗔𝗦𝗘𝗦 1️⃣ Starter (Idea → Plan) ✔ Define course/community purpose ✔ Map the ideal member/student journey ✔ Choose the right platform & tools ✔ Plan launch + monetization strategy 2️⃣ Builder (Ready to Launch) ✔ Full setup on Circle, Kajabi, Skool, Mighty Networks ✔ Course & content organization ✔ Automations, onboarding, and email sequences ✔ Pricing models & event strategies ✔ Templates + SOPs for a smooth backend 3️⃣ Optimizer (Already Live) ✔ Redesign flow & member experience ✔ Boost engagement & retention ✔ Transition from free → paid models ✔ Revive low-activity groups ✔ Train your team & create SOPs 🤖 𝗔𝗜-𝗣𝗢𝗪𝗘𝗥𝗘𝗗 𝗦𝗧𝗥𝗔𝗧𝗘𝗚𝗜𝗘𝗦 (optional) I integrate AI workflows to save you hours on content creation, segmentation, and follow-ups so your systems scale while you focus on people. 🛠️ 𝗧𝗢𝗢𝗟𝗦 & 𝗣𝗟𝗔𝗧𝗙𝗢𝗥𝗠𝗦 Circle.so • Kajabi • Skool • Mighty Networks • ConvertKit • Beehiiv • Substack • Teachable • Thinkific • GoHighLevel 💡 𝗪𝗛𝗬 𝗖𝗟𝗜𝗘𝗡𝗧𝗦 𝗛𝗜𝗥𝗘 𝗠𝗘 ✅ Strategic design from Day 1 ✅ Clean, simple member journeys ✅ Systems built for scale & automation ✅ Ongoing support — not just setup ✅ Focused on results, not tasks 📩 𝗟𝗘𝗧’𝗦 𝗕𝗨𝗜𝗟𝗗 𝗬𝗢𝗨𝗥 𝗩𝗜𝗦𝗜𝗢𝗡 Whether you’re starting from scratch or revamping an existing community, I’ll help you create a space people love and pay to be part of. 👉 Message me today for a free strategy chat or community audit. Community builder, Community manager, Online community expert, Community strategist, Community engagement, Community setup, Community growth, Community operations, Membership site expert, Paid community expert, Digital product setup, Creator community builder, Subscription setup, Membership funnel, Community onboarding, Community retention. Circle.so expert, Circle community setup, Circle community manager, Circle automation, Circle course setup, Circle membership setup, Circle integration. Mighty Networks expert, Mighty Networks setup, Mighty Networks community manager, Mighty Networks courses, Mighty Networks memberships, Mighty Networks automation. Skool expert, Skool community setup, Skool classroom setup, Skool gamification, Skool membership funnel, Skool community manager. Whop expert, Whop storefront setup, Whop product listing, Whop membership setup, Whop automation, Whop community integration. Zapier expert, Make. com expert, Automation specialist, Payment automation, setup, CRM integration, Funnel automation, Email automation, Onboarding automation. Course

You open your Discord, and it's quiet. A few bot messages, nobody talking, and that creeping feeling that the community you spent months building is already dead. I've inherited that exact situation three times, in communities that should've worked and didn't, and turned each one into something with 𝐨𝐯𝐞𝐫 𝐚 𝐦𝐢𝐥𝐥𝐢𝐨𝐧 𝐦𝐞𝐦𝐛𝐞𝐫𝐬 𝐜𝐨𝐦𝐛𝐢𝐧𝐞𝐝 I work with three kinds of clients: people 𝐥𝐚𝐮𝐧𝐜𝐡𝐢𝐧𝐠 𝐚 𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲 𝐟𝐫𝐨𝐦 𝐳𝐞𝐫𝐨, people watching an active community 𝐠𝐨 𝐪𝐮𝐢𝐞𝐭 𝐚𝐧𝐝 𝐝𝐨𝐧'𝐭 𝐤𝐧𝐨𝐰 𝐰𝐡𝐲, and teams whose 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐢𝐧𝐛𝐨𝐱 𝐢𝐬 𝐩𝐢𝐥𝐢𝐧𝐠 𝐮𝐩 𝐟𝐚𝐬𝐭𝐞𝐫 𝐭𝐡𝐚𝐧 𝐭𝐡𝐞𝐲 𝐜𝐚𝐧 𝐚𝐧𝐬𝐰𝐞𝐫 𝐢𝐭 𝑾𝒉𝒂𝒕 𝑰'𝒗𝒆 𝒂𝒄𝒕𝒖𝒂𝒍𝒍𝒚 𝒔𝒉𝒊𝒑𝒑𝒆𝒅: ➠ Built 100+ 𝒄𝒐𝒎𝒎𝒖𝒏𝒊𝒕𝒊𝒆𝒔 from the ground up for 𝑾𝒆𝒃3, 𝑫𝒆𝑭𝒊, 𝒕𝒓𝒂𝒅𝒊𝒏𝒈, 𝒇𝒊𝒏𝒕𝒆𝒄𝒉, 𝒆-𝒄𝒐𝒎𝒎𝒆𝒓𝒄𝒆, 𝒄𝒐𝒂𝒄𝒉𝒊𝒏𝒈, 𝒂𝒏𝒅 𝑨𝑰 𝒃𝒓𝒂𝒏𝒅𝒔 across 𝑫𝒊𝒔𝒄𝒐𝒓𝒅, 𝑪𝒊𝒓𝒄𝒍𝒆, 𝑺𝒌𝒐𝒐𝒍, 𝑴𝒊𝒈𝒉𝒕𝒚 𝑵𝒆𝒕𝒘𝒐𝒓𝒌, 𝒂𝒏𝒅 𝑺𝒍𝒂𝒄𝒌 ➠ 1M+ combined members across 3 Web3/NFT Discord communities I built and grew ➠ $200𝑲 𝒎𝒐𝒏𝒕𝒉𝒍𝒚 𝑹𝑶𝑰 managing a 10K+ student coaching community on Skool and Discord ➠ 500𝑲+ 𝒎𝒆𝒎𝒃𝒆𝒓 AI/tech Discord community: day-to-day moderation and growth ➠ Head of Customer Success for trading and fintech brands, achieving an 80% 𝒊𝒏𝒄𝒓𝒆𝒂𝒔𝒆 𝒊𝒏 𝒄𝒖𝒔𝒕𝒐𝒎𝒆𝒓 𝒔𝒂𝒕𝒊𝒔𝒇𝒂𝒄𝒕𝒊𝒐𝒏 ➠ Discord community manager and assistant affiliate manager for a TikTok affiliate e-commerce brand with 5𝑲+ 𝒄𝒓𝒆𝒂𝒕𝒐𝒓𝒔 ➠ 100+ 𝒂𝒎𝒃𝒂𝒔𝒔𝒂𝒅𝒐𝒓𝒔 recruited and led, plus 10 volunteer and 5 paid moderators 𝑺𝒆𝒏𝒅 𝒎𝒆 𝒘𝒉𝒂𝒕 𝒚𝒐𝒖'𝒓𝒆 𝒘𝒐𝒓𝒌𝒊𝒏𝒈 𝒐𝒏, 𝒂𝒏𝒅 𝑰'𝒍𝒍 𝒕𝒆𝒍𝒍 𝒚𝒐𝒖 𝒘𝒉𝒂𝒕 𝑰'𝒅 𝒇𝒊𝒙 𝒇𝒊𝒓𝒔𝒕. Discord community manager · Discord server setup · Discord server builder · Discord moderator · Skool community manager · Circle community manager · Telegram community manager · Slack community manager · Mighty Network community manager · TikTok affiliate community manager · affiliate manager · brand ambassador manager · online community manager · community builder · community management from scratch · community growth specialist · Web3 community manager · NFT Discord community · DeFi community manager · crypto community manager · fintech community manager · e-commerce community manager · customer support manager · customer success manager · customer support specialist · B2B community manager · Discord admin

Greetings! I have 13 years of experience in providing excellent customer service, and for the past 6 years, I've been helping business owners save time by managing customer inquiries, handling email support, moderating online communities, responding to social media messages and comments, keeping daily operations running smoothly, and performing ad hoc tasks. 𝐂𝐡𝐞𝐜𝐤 𝐦𝐲 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐭𝐨 𝐬𝐞𝐞 𝐢𝐟 𝐈'𝐦 𝐚 𝐠𝐫𝐞𝐚𝐭 𝐟𝐢𝐭 𝐟𝐨𝐫 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬' 𝐧𝐞𝐞𝐝𝐬. 👇 📌 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞: Let me handle all incoming tickets so you can free up your time and focus on other areas of your business. I have experience in creating macros to make my work more efficient but I also know how and when to personalize my responses. I have used a wide range of ticketing platforms such as Gorgias, Freshdesk, Zoho Desk, ZenDesk, eDesk, Gmail, Zohomail, Zoho TeamInbox, HubSpot, and Gladly. I've handled several e-commerce stores that are using: ✔ Shopify ✔ ClickFunnels ✔ Kajabi ✔ Amazon Seller Central ✔ Walmart Seller Center ✔ WooCommerce ✔ Faire 📌 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐭𝐲 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: I currently help manage one of the largest paid and free communities on Skool, as well as a Discord community. My responsibilities include member onboarding, assisting with Skool invitations, membership cancellations, course access issues, community moderation, and customer support. I also help create a welcoming and engaging environment by responding to member inquiries and ensuring a positive community experience. The tools I have experience using are: ✔ Skool ✔ Discord ✔ Facebook Groups ✔ GHL 📌 𝐅𝐨𝐫𝐮𝐦 𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠: I worked with an independent app developer who created a third-party Shopify app designed to help merchants overcome Shopify's native bundling limitations. The app enabled store owners to create product bundles and mix-and-match offers, helping them increase sales and improve the customer shopping experience. Through community engagement, I helped increase awareness and adoption of the app among Shopify merchants. 📌 𝐎𝐫𝐝𝐞𝐫 𝐅𝐮𝐥𝐟𝐢𝐥𝐥𝐦𝐞𝐧𝐭: I have utilized different tools such as Oberlo, DSer, Printful, Gooten, DSer, Printify, Gelato, FramesNow and more. 📌 𝐒𝐨𝐜𝐢𝐚𝐥 𝐌𝐞𝐝𝐢𝐚 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: I have been doing social media moderation and management. I have utilized CoSchedule and Canva to make social media posts. 📌 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: I have experience as a Project Manager, utilizing platforms such as: ✔ Asana ✔ ClickUp ✔ Trello ✔ AirTable ✔ Google Sheets, Google Slides, Google Doc ✔ Notion 📌 𝐎𝐭𝐡𝐞𝐫 𝐚𝐝-𝐡𝐨𝐜 𝐭𝐚𝐬𝐤𝐬: Here's a list of other virtual assistance experiences I have: ✔ Scheduling emails in ActiveCampaign ✔ File management ✔ Calendar management ✔ Working for a law firm and drafting letters of protection and letters of representation ✔ Data entry and lead generation ✔ Cold emailing ✔ Issuing refunds via Shopify, PayPal, Stripe, WooCommerce ✔ Transcription ✔ Summarizing medical reports, creating medical forms ✔ SEO keyword search using Google Keyword Planner ✔ Optimizing meta tags and meta descriptions ✔ Using 3PLs such as ShipBob, ShipHero, Montaportal, Australia Post ✔ Responding to Shopify chargebacks and PayPal claims ✔ Creating sales reports ✔ Product Research (Aliexpress and Amazon) ✔ Product Listing (eBay, Amazon Seller Central, WooCommerce and Shopify) 📌 𝐎𝐭𝐡𝐞𝐫 𝐰𝐨𝐫𝐤 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞𝐬: From 2013 to 2019, I worked in the corporate world. I was an Evaluator/Proofreader for an Education company, and most of my experience is related to customer service and admin jobs in various call center companies. I have worked as a Back Office Admin Staff for Macquarie Bank and Walmart, as well as a Customer Service-Technical Support Representative for AT&T U-Verse, Verizon (Postpaid Wireless), Comcast, Uber (Northern America) and Lazada Singapore. ✨✨ I am flexible, open to new changes, and a fast learner. I don't want to bore you with my profile description so if you'd still like to learn more about my competency and reliability, feel free to go through my reviews. ✨✨

A U.S. English native speaker working primarily U.S. (Central/flexible) hours from Europe, with over 10 years of experience in content creation and editing, community and social media management, course creation and formatting, SOP development, task assignment, and working with remote/async teams.

Hi, I’m Amy — a Client Success Manager and Community Engagement Strategist who helps coaching programs, founders, and creative brands deliver high-touch, relationship-driven experiences. I specialize in onboarding, client retention, community engagement, and white-glove support for premium offers. I’m known for professionalism, emotional intelligence, and the ability to turn complex workflows into smooth, human-centered systems. If you need someone who can represent your brand with care while driving engagement and loyalty — that’s my zone. ✓ Client Success & Support • High-touch onboarding via Zoom and email • Ongoing check-ins, client tracking, and engagement support • Known for smoothing difficult moments with professionalism and empathy • Trusted point of contact for premium coaching programs and service providers • Customer Experience (CX) strategy and white-glove client service • CRM management and retention tracking ✓ Community Engagement & Management • 9+ years managing a 150+ member Facebook group with strong retention • Led Skool-based communities with active conversation starters, thoughtful replies, and light moderation • Outreach & visibility support — pitching and securing podcast guest spots, interviews, and speaking opportunities • Event coordination and attendee communication • Tools: Skool, Facebook, Mighty Networks, Slack, LinkedIn Groups ✓ Tech & Project Management • Platforms: Trello, Monday, Asana, HubSpot, Google Workspace, AWeber, WordPress, Slack • Create SOPs, track deliverables, and streamline team workflows • Detail-oriented project management • Zoom support / tech setup • Fast learner with the ability to self-train and run with complex tasks ✓ Writer & Story-Centered Content Strategist For more than a decade, I’ve written for well-known inspirational brands including Guideposts, Chicken Soup for the Soul, Today’s Christian Living, The Upper Room, and Her View From Home. I specialize in content that blends emotional resonance with clarity — writing that helps people feel understood, supported, and inspired. While I have a strong background in faith-based and devotional writing, I also work extensively with secular creative brands, wellness entrepreneurs, and lifestyle companies. My strength is capturing another person’s voice with nuance and care — whether you’re a ministry leader, small business owner, or founder. ✓ Writing & Ghostwriting • Ghostwriting for nonfiction books, mini-books, personal stories, and leadership messaging • Devotionals, spiritual content, and inspirational essays • Blog posts, articles, and story-based brand content • Podcast show notes, summaries, and transcript-to-blog repurposing • Email newsletters, case studies, and interview-based pieces • Website copy, About pages, and messaging frameworks ✓ Story-Centered Content Strategy • Constructing outlines and frameworks for books and content series • Turning raw transcripts or ideas into polished, publication-ready work • Helping clients articulate their core message, tone, and narrative arc • Providing editorial guidance grounded in clarity and emotional intelligence ✓ Voicework In addition to client success and writing, I also provide professional voice recordings for narration, guided content, educational material, and branded storytelling projects. My tone is warm, steady, and conversational — well-suited for reflective, instructional, and emotionally resonant material. (Available for voiceovers, guided readings, course narration, and branded content.) ✓ What Clients and Members Say “Amy was a great CSM for us — diligent, trustworthy, and everyone loved her. She’ll be missed.” “Responsive to project tasks and highly engaged.” “Amy is a talented writer and always goes above and beyond.” “Thank you, Amy — your kind words made my day. The community has so much more life, personality, and efficiency with you at the helm!” — JB “You interacted with me at my all-time low, and your gentleness and empathy did more than you know. Thank you is not enough.” — A. “You’ve always been so supportive and kind to me in every way. I cannot thank you enough.” — CB “Her attention to quality and detail exceeded expectations. Amy self-trained and delivered high-level service that earned a contract extension.” — SH, Agency Partner ✓ Services Offered • Community Management & Moderation • Client Success Strategy & Onboarding • Virtual Assistance for Creatives, Coaches & Founders • Customer Messaging & Support Templates • Event Coordination • Client Onboarding • Email Campaigns • Community Engagement • CRM Management • Virtual Event Support • Calendar Management • White-Glove Client Service • Content Writing: newsletters, case studies, interviews, articles, blogs, show notes, bios, pitches, community content, and more If you’re looking for someone who brings clarity, heart, and results to your community, clients, or content — I’d love to help. Let’s create something meaningful together!

Reliable Executive Support & Office Admin with a 5.0/5.0 rating. Clients praise my speed and communication. I specialize in data entry, transcription, and office management. Conversational Spanish. Let's discuss your needs. SUMMARY An extremely focused and highly motivated individual able to rapidly understand new concepts and carry-out job responsibilities. I am a passionate and responsible individual- professionally, personally and socially compelled to contribute to the greater good. I possess a solid work ethic, a positive, willing attitude, and an eagerness to learn. SKILLS & EXPERTISE Exceptional Customer Service, Executive Support, Office Administration, Digital Media Management, Data Entry, Transcription, Graphic Design, Digital Marketing, Adobe Creative Suite, Microsoft Office Suite, Google Suite, Slack, ClickUp Network Systems Administration, CompTIA A+ Certification, Typing 45+ WPM, Bilingual: English (Native) and Spanish (Conversational).