Hire the Best Community Management Freelancers
in Egypt

Experienced multilingual professional with a strong background in content creation, translation, and customer service. Proficient in managing projects and enhancing client satisfaction through effective communication and problemsolving skills. Seeking to leverage diverse skills and expertise as a Freelancer to deliver high-quality results and drive success for clients.

"Passionate and Dedicated Professional Committed to Excellence" As a full-time freelancer with 8 years of experience, I bring passion, dedication, and a commitment to going the extra mile in every project I undertake. My extensive expertise across multiple services ensures that I consistently deliver professional, high-quality results that exceed client expectations and foster long-term collaborations. Services I Provide: ● Community Management & Customer Support ● English/Arabic Translation ● Arabic Proofreading and Editing ● English/Arabic Transcription ● English/Arabic Professional Subtitling Each service I offer is backed by years of hands-on experience and a proven track record of success. A quick look at my client reviews highlights the diversity of projects I’ve completed in each field, all executed with precision and excellence. As a full-time freelancer, I am highly responsive and always ready to discuss your project needs. Whether you have questions about my skills or are looking for tailored solutions, I am here to provide guidance and deliver outcomes that meet and exceed your expectations. Let’s work together to bring your vision to life with professionalism and perfection!

4,000+ hours on Upwork. Direct experience inside Upwork's own internal team. That’s not a typical freelancer background — and if you need someone who already knows how to operate professionally without constant oversight, keep reading. Over the past several years, I’ve worked across customer success, operations, and team leadership roles with companies in the UAE, USA, UK, Spain, and Egypt. My work has ranged from front-line customer support to workflow coordination, compliance-heavy operations, and team management depending on what the business needed most. At Guide Consultants, I was promoted from Visa Specialist to Team Lead within six months. I managed daily operations, reviewed complex cases, trained and supported team members, improved internal workflows, and handled client communication across email, phone, and chat while maintaining accuracy under pressure. Before that, I worked directly with Upwork’s internal team as a Project Evaluator — reviewing Project Catalog submissions for compliance and quality standards, maintaining strict accuracy targets, and handling escalations through Zendesk. That experience gave me a ground-level understanding of how Upwork operates, what quality standards actually look like, and what clients expect when hiring remotely. It carries into every contract I take. My background also includes insurance verification for a US healthcare company, music data operations for a Barcelona-based organization, banking customer service, and community management for a London-based digital agency. Every role required strong communication, accountability, attention to detail, and the ability to stay organized in fast-moving environments. I’m comfortable stepping into both leadership and execution roles depending on what the business needs — whether that means coordinating workflows, managing support operations, handling escalations, documenting processes, or jumping directly into day-to-day execution. What working with me looks like: • You explain the goal once. I ask the right questions, then handle the rest. • I surface issues early instead of waiting for problems to grow. • Response times stay fast, deadlines stay clear, and communication stays professional. • No micromanagement needed. Core Areas of Expertise: ✔ Customer Success & Client Retention ✔ Operations Coordination & Workflow Optimization ✔ Team Leadership, Training & Performance Management ✔ Executive & Administrative Support ✔ Zendesk — Support + Omnichannel Agent Certified ✔ Process Documentation & SOP Creation ✔ Multichannel Support — Email, Chat & Phone ✔ Compliance, Quality Control & Accuracy Management Tools & Platforms: Zendesk · Shopify · Google Workspace · Microsoft 365 · Microsoft Copilot · Slack · Zoom · CRM & Ticketing Systems Fluent in English and a native Arabic speaker — useful for businesses supporting both international and MENA-based customers. If you need someone reliable, organized, and capable of handling operations and client communication without constant follow-up, feel free to reach out.

You are not just hiring a freelancer. You are partnering with the founder of the largest AI, entrepreneurship, and freelancing programme in the Middle East, a Construction Management Engineer from Cairo University, and a 6x Meta Certified marketing strategist. I do not do surface-level marketing. I build systems that generate revenue. 1- What I have done (not what I claim I can do): $500K Contract Generated, built a full LinkedIn lead generation strategy, content marketing system, and outbound pipeline for MGR Restorations (NYC facade restoration). Deep regulatory market research (FISP Cycle 10, Local Law 51, SWARMP classifications). The strategy landed them a half-million-dollar contract in 4 weeks. GoHighLevel + Email Automation, Engineered a high-converting GHL funnel with complex n8n backend automations. My client called it "a complete game-changer" and said: "What really sets Mo apart is his attention to the psychology behind the user journey... everything was designed not just to work flawlessly, but to actually convert." 3,000 Followers in 7 Days, built the content engine and landing page for The Akhbar Programme (my own education venture). Proof that I do not just advise, I execute and measure. $250K Valued Automation Platform, Built a full marketing automation ecosystem (GHL workflows, Make and n8n scenarios, CRM pipelines, AI content generation) now valued at $250,000 by investors. 2- My services (fixed-price, clear deliverables): Marketing Strategy & Research, $1,500 to $3,000 Full competitive analysis, market research, persona mapping, positioning, content pillars, and a phased action plan. Delivered as a professional strategy deck (like the 30-slide MGR playbook that generated $500K). Social Media Management $1,500 to $2,500/month Content strategy, creation, scheduling, community management, and monthly performance reports. I subcontract execution to my trained team. I own strategy and QA. GoHighLevel + CRM + Automation Builds $2,000 to $5,000 Funnels, email sequences, workflow automations, lead nurturing pipelines, and appointment booking systems. Full GHL buildouts from scratch or optimization of existing setups. Email Marketing Systems $1,500 to $3,000 Strategy, sequence design, copywriting, A/B testing framework, and full technical setup (GHL, Mailchimp, ActiveCampaign, or any platform). Meta Ads + Paid Media $1,500 to $3,000/month Campaign strategy, creative direction, audience building, retargeting funnels, and weekly optimization. Average 5x ROAS on basic strategy. Full Marketing System (Strategy + Ads + Email + Social + Automation) $5,000 to $8,000 Everything above is integrated. One strategist, one system, one invoice. Credentials: 6x Meta Marketing Certified (Associate Level) | 4x Wharton School Entrepreneurship | McKinsey Forward Program | University of Michigan Negotiation | Cairo University, Construction Management Engineering | Top Rated on Upwork | 100% Job Success Score Industries: Construction, Real Estate, Architecture, SaaS, E-commerce, Professional Services, Education, Personal Brands, and Digital Products

Im a multiskilled freelancer, fluent in both French, English and native Arabic speaker. I have 6 years+ experience in customer service, which allows me to handle any kind of job that require the use of languages and skills, whether it's for customer service,administration, data entry or translation purposes. - I also have 4+ years of experience in Digital Marketing, where i have gained alot of experience and knowledge in social media platforms (Facebook, Instagram, Twitter, LinkedIn), moderation, community management, scheduling and publishing posts using Facebook manager and Buffer, and managing clients accounts. I'm also experienced in voice acting,voice recording and voice over since it's my passion. I have worked on many recordings on apps such MSpeech, Shaip and funcrowd.