Hire the Best Customer Support Freelancers in Cairo, EG

More than 3,000 reviews on G2
Rating is 4.5 out of 5.
4.5/5
of Upwork by G2 peer reviewers
Noha E.

Cairo, Egypt

$25/hr
4.9
39 jobs

What my clients say about me? ⭐⭐⭐⭐⭐ "Very professional and very interactive. She is executing tasks without any further assistance. We had very good colaboration and we worked very smoothly. I would recommend her with high regards! Also, i hope we will work again in the near future." "Very professional freelancer, very skilled with Sales and her English is amazing. We would definitely recommend Noha if you're looking for a Sales Expert. Thank you!" "Noha was skilled, reliable, and a hard worker. We're so sorry we don't need the extra help any more. If we did, we'd bring her back in a heartbeat!" Are you looking for the right freelancer to be on the frontline of your business? Do you want to represent with charisma, attention to detail, professionalism, and convincingness? Hello, I'm Noha! An accomplished sales professional based in Egypt with over a decade of experience working with companies all over the globe. Throughout my career, I've made a significant impact on various businesses, having completed over 100,000 cold calls across different industries, conducting hundreds of demos, and successfully closing multi-million dollar deals for numerous products and clients. One of the things I take pride in is my extensive vocabulary and well-spoken nature, which has earned me great recognition and appreciation. My skills have also led to receiving many 5-star reviews on prestigious platforms like Upwork and other freelancing networks. Over the years, I've had the opportunity to work in diverse sales-related roles across various verticals, including SaaS, Digital Marketing, Education Management, Real Estate, Finance, Recruitment, and more. This experience has allowed me to adapt quickly to meet the unique needs of my clients effectively. Being fluent in English, I've had the pleasure of communicating fluently, which has been a tremendous asset throughout my journey. I currently reside in Egypt between the beautiful Cairo and Hurghada, but my passion for exploring business opportunities has taken me to different parts of the world, including frequent travel to Europe. Throughout my career, I've honed my skills in telemarketing, appointment setting, and closing deals, making me a seasoned expert in driving sales growth. My strategic lead generation and compelling communication have consistently delivered positive outcomes for my clients. If you're looking to boost your team's revenue, I'd love to collaborate with you. With over 10 years of remote sales experience, I am well-equipped to generate a steady flow of appointments, registrations, and sales. You can review my outstanding work history for further verification, and I'm more than happy to provide references upon request. Let's connect and discuss how my skills and experience can contribute to the success of your team. 888

  • Customer Support
  • Customer Service
  • Lead Generation
  • Customer Retention
  • Online Chat Support
  • Administrative Support
  • Inbound Inquiry
  • Executive Support
  • Sales Development
  • Outbound Sales
  • SaaS
  • Email Communication
Omar M.

Cairo, Egypt

$6/hr
5.0
11 jobs

I have been working as a translator for more than 6 years in various fields. I also have experience in other fields such as marketing, trading, and programming. Company: - Woflow German Menu Onboarding - EPRIS GmbH Customer Support: Épris Fragrances (Perfume) - Lore Store Customer Support: Lore Store (Beauty & Skincare products) - HautGlenz Customer Support, Product & Website reviewer, Operation Management: HautGlenz (Online Retail) Translation & Localization Service: - Mahmoud Salem's Office Translation & Localization - Tech, Medical, Legal, XML Files, and Literary content (Arabic / English ↔ German) - EGY-TLC Volunteer Translator (Arabic ↔ German) - Amara Volunteer Speech-to-Text Interpreter (German) AI Data, Annotation & Transcription: - Oneforma & UHRS Transcription, Annotation, Rating, Translation, LLM Evaluation, App Testing, AI Video & Image Annotation, Proofreading - TCS | E2F Project: German Transcription (QA Specialist) - E2F Project: German Annotation - Welocalize Project: Andromeda Titawin German (Mismatch Rate) Analyze the semantic intent behind the search query

  • Customer Support
  • Email Support
  • Translation & Localization Software
  • Legal Translation
  • Editing & Proofreading
  • Market Analysis
  • TradingView
  • Subtitling
  • Data Collection
  • HTML5
  • CSS 3
  • German
  • Audio Transcription
  • Shopify
  • Online Chat Support
  • Ecommerce Support
  • Customer Engagement
  • English
  • LLM Prompt
  • Game Testing
Shady A.

Cairo, Egypt

$15/hr
4.2
2 jobs

Most brand videos lose the viewer in the first three seconds not because of the footage, but because nobody decided what the video was for before the edit began. I've spent the last several years on the other side of that problem. I've delivered commercial films for telecom, non-profit, cultural, and luxury real estate clients, usually handling the brief, the shoot, the edit, and the VFX myself. You get someone who understands the campaign the video is feeding, not just someone cutting to the beat. What I deliver: • Brand and commercial films - concept through final grade • Performance ads and social cutdowns built to hold attention, not just fill a slot • Luxury property films that make a listing feel like a place, not a walk through • Motion graphics, VFX, and color grading in-house, no third-party handoffs, no delays • AI-generated visuals, b-roll, and product shots that save you a shoot day - used where they raise the ceiling, never where they'd cheapen the result Why clients keep me on retainer: I come from a marketing project management background, so I work in deadlines and deliverables rather than vague "revisions." You get a defined scope, a delivery date I hold, and a first cut you can actually give notes on — not a rough assembly that burns a round. Recent work: "WE" telecom brand campaign, an NGO awareness film, an orchestral concert film, and luxury property showcases - shot, edited, and finished by me. Tools: Premiere Pro, After Effects, DaVinci Resolve, Photoshop, and current-generation AI video and image tools. Send me your brief and a rough deadline. I'll tell you honestly whether I'm the right fit - and if I'm not, I'll say so.

  • Customer Support
  • Customer Service
  • Marketing Strategy
  • Social Media Marketing
  • Marketing Advertising
  • Marketing Automation
  • Egyptian Arabic Dialect
  • Social Media Management
  • Arabic English Accent
  • English
  • Translation
  • Photo Retouching
  • Project Management
Abdullah A.

Cairo, Egypt

$5/hr
5.0
1 jobs

I am a student in AASTMT COLLEGE. I learned c , c++ and java , i will use this app to get money and experience in shaa allah

  • Computer Science
  • Flutter
  • Dart
  • Firebase
  • Node.js
  • ExpressJS
  • JavaScript
  • React
  • TypeScript
  • Supabase
Marwa A.

Cairo, Egypt

$15/hr
5.0
38 jobs

**Customer Experience & Operations Manager | E-commerce | Customer Support | Team Management** If you're looking for someone who can do more than simply follow instructions — someone who can **take ownership, solve problems, improve processes, and keep your operation running smoothly** — you're in the right place. With **26+ completed Upwork jobs, 2,700+ hours worked, and a 5-star client rating**, I bring proven experience rather than just promises. I’m a Customer Experience & Operations professional with **16+ years of experience** across customer service, operations, team management, and e-commerce. I’ve worked with growing businesses and e-commerce/dropshipping operations, helping them manage the day-to-day while putting the right processes in place to scale. I understand that great customer service isn't just about answering tickets. It's about building a smooth operation behind the scenes — from the moment an order is placed until the customer receives it, and even when something goes wrong. ### What I can help you with: 📦 **E-commerce & Order Operations** * Order processing and fulfillment * Order tracking and issue resolution * Refunds, returns & exchanges * Supplier/vendor communication * Inventory and order coordination * Dropshipping operations 💬 **Customer Experience & Support** * Managing customer support operations * Email, chat & ticket support * Handling escalations and difficult customers * Creating/improving customer service processes * Improving response quality and customer experience * Developing SOPs and workflows 👥 **Team Management & Training** * Managing customer service teams * Recruiting and onboarding support staff * Training new hires * Creating training materials and SOPs * Monitoring team performance * Improving productivity and accountability ⚙️ **Operations & Business Support** * Process improvement * Workflow optimization * Identifying operational gaps * Vendor communication and coordination * Product research * Administrative and operational support I’m comfortable working independently, taking ownership of a process, and communicating directly with business owners and management. I don't wait to be told about every problem — **I look for the problem, understand the root cause, and work on the solution.** My goal is simple: **make your operation more organized, your customers happier, and your business easier to scale.** If you need someone who can become a reliable extension of your business rather than just another freelancer completing tasks, **let's talk.**

  • Customer Service
  • Freshdesk
  • Order Processing
  • Arabic
  • Online Chat Support
  • Order Fulfillment
  • AliExpress
  • Administrative Support
  • Management Skills
  • Google Docs
  • Product Knowledge
  • Data Entry
  • Shopify
Areej A.

Cairo, Egypt

$10/hr
5.0
3 jobs

Hi, I’m Areej — a Senior Sales Operations, Salesforce Specialist, and Medical Claims Professional with 4+ years of experience turning raw data into real results. I help healthcare, insurance, and tech companies analyze, automate, and streamline their data operations. My background in Medical Claims and Salesforce CRM gives me a unique edge — I don’t just process data; I understand how it drives business decisions and compliance. ⚙️ What I Can Help You With: Data Analysis & Visualization: Cleaning, organizing, and interpreting datasets using Excel, Power BI, and Google Sheets. Salesforce Administration: Data migration, reporting, dashboard creation, process automation, and workflow optimization. Medical Claims & Data Processing: ICD/CPT validation, insurance claims review, and compliance-based documentation. Automation & Efficiency: Identifying process bottlenecks and implementing data-driven improvements. 🎯 Why Clients Choose Me: ✅ 4+ years of corporate experience in Data Processing and Salesforce operations. ✅ 100% accuracy, on-time delivery, and error-free results — every time. ✅ Proven track record in handling sensitive healthcare and financial data. ✅ Strong analytical mindset with creative problem-solving. ✅ Available and responsive — I communicate clearly and never leave projects hanging. 🧩 Tools & Tech Stack: Salesforce CRM Excel / Google Sheets Power BI / Tableau SQL (basic queries) Microsoft Dynamics Data Cleansing & Validation ICD-10, CPT, and EOB review Let’s turn your data into insights, your workflows into automation, and your projects into success stories. Ready to get started? Let’s connect. Data Entry | Data Analyst | Salesforce | Medical Claims | CRM | EMR | EHR | Insurance Eligibility | Claims Status | Credentialing | Data Processing | Healthcare Data

  • Customer Support
  • Data Entry
  • ICD Coding
  • Insurance Verification
  • EMR Data Entry
  • Medical Billing & Coding
  • Revenue Cycle Management
  • Electronic Health Record
  • Virtual Assistance
  • Salesforce

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