Hire the Best Customer Support Freelancers
in Egypt

I have been working as a translator for more than 6 years in various fields. I also have experience in other fields such as marketing, trading, and programming. Company: - Woflow German Menu Onboarding - EPRIS GmbH Customer Support: Épris Fragrances (Perfume) - Lore Store Customer Support: Lore Store (Beauty & Skincare products) - HautGlenz Customer Support, Product & Website reviewer, Operation Management: HautGlenz (Online Retail) Translation & Localization Service: - Mahmoud Salem's Office Translation & Localization - Tech, Medical, Legal, XML Files, and Literary content (Arabic / English ↔ German) - EGY-TLC Volunteer Translator (Arabic ↔ German) - Amara Volunteer Speech-to-Text Interpreter (German) AI Data, Annotation & Transcription: - Oneforma & UHRS Transcription, Annotation, Rating, Translation, LLM Evaluation, App Testing, AI Video & Image Annotation, Proofreading - TCS | E2F Project: German Transcription (QA Specialist) - E2F Project: German Annotation - Welocalize Project: Andromeda Titawin German (Mismatch Rate) Analyze the semantic intent behind the search query

With over 5 years of experience as a Technical Support Specialist, I have developed a robust skill set in programming, debugging, and troubleshooting. My expertise includes effectively tracking the root cause of issues and implementing solutions, whether dealing with basic Level 1 technical problems or more complex technical challenges, such as operating systems, code bugs, and more. In addition to my technical skills, I hold a Cloud Practitioner badge and am currently working towards obtaining my Solutions Architect certification, along with other cloud certifications. As a freelancer, I am not limited to cloud technologies alone; I continually expand my range of skills to adapt to various technical needs and projects. My passion for continuous learning and self-improvement drives me to stay updated with the latest advancements in technology and to deliver innovative solutions across a wide variety of technical domains.

Detail-oriented Administrative Support Specialist, and Data Entry Expert with hands-on experience managing end-to-end corporate events and daily business operations. I specialize in sourcing and comparing venues and hotels, negotiating the best rates, and handling full travel logistics including flights, train tickets, and transportation. I create structured event plans, manage calendars, coordinate with teams and vendors, and ensure smooth execution from planning to post-event follow-up. Alongside event management, I provide reliable administrative support such as scheduling, email coordination, data organization, and accurate data entry with strong attention to detail. I’m committed to delivering high-quality work, meeting deadlines, and ensuring every project runs efficiently and professionally.

Looking for a reliable specialist to find trustworthy suppliers, source high-quality products, and keep your e-commerce operations running smoothly? With 9+ years of experience in e-commerce, I help businesses save time and reduce costs by sourcing products from Alibaba, 1688, Taobao, and AliExpress. I have experience communicating with suppliers, comparing quotations, negotiating prices, coordinating shipments, and supporting order fulfillment from start to finish. My services include: ✔ Product sourcing from Alibaba, 1688, Taobao, and AliExpress ✔ Supplier research and verification ✔ Price negotiation and quotation comparison ✔ Dropshipping product sourcing ✔ Order fulfillment and shipment coordination ✔ Communication with suppliers and logistics companies ✔ Customer support for e-commerce stores (Email, Chat & Tickets) In addition to e-commerce, I also work on AI data annotation, prompt evaluation, response rating, and quality assessment. I have experience working on AI evaluation projects that require attention to detail, critical thinking, and following detailed guidelines. Why work with me? • Top Rated Freelancer • 100% Job Success • Detail-oriented and reliable • Fast communication • Committed to delivering high-quality work on time Whether you need a sourcing expert, e-commerce operations support, or AI evaluation assistance, I'd be happy to help. Let's discuss your project!

Hello there, this is Ahmed Salem, a native Arabic speaker from Egypt, and a customer support agent and sales specialist with over three years of experience. I've completed over 800 orders on Fiverr and Upwork, earning a 5-star review. I speak Arabic, English, and a little German. One notable client of mine is Clark Football Languages (During the World Cup Qatar 2022). مرحبا! أنا احمد سالم من مصر، طبيب امتياز، ومندوب خدمة عملاء ومبيعات ذو خبرة أكثر من ثلاث سنوات The services that I provide | الخدمات التى أقدمها - Customer support services in English and Arabic | خدمة العملاء باللغة العربية والإنجليزية - Sales agent | مندوب مبيعات - Call center agent | مندوب خدمة عملاء - Live Chat Customer Support | الدعم الفني عبر الدردشة المباشرة - Phone support | خدمة العملاء من خلال الهاتف - Email support | خدمة العملاء من خلال البريد الالكتروني - Medical interpretation | الترجمة الفورية الطبية - Social services interpretation | الترجمة الفورية الخاصة بالخدمات الاجتماعية - OPI interpretation | الترجمة الفورية من خلال الهاتف Experience: Worked as a customer support agent for: - Dermis Institute (A cosmetic clinic in Saudi Arabia) - BYT CNC (A Chinese company) - U2Connect Now (An Internet Service Provider in the USA) - Chauffeur Hub (a delivery company based in the UAE) - Thirmik (E-commerce store) - Cowlendar (Shopify app) - Big Digital Download (Shopify app) - SES-Trading Worked as an interpreter during: -Online meetings for ChooseLove - Family meetings - Research-related meetings - A simulated exam for master's students in Canada - Online meetings for FBS (cryptocurrency-related) - Online meetings for identity verification purposes - Business-related online meetings Why would you work with me? - English fluency - Native Arabic speaker from Egypt - A1 - A2 level of German - Extensive experience in customer support and sales - Proficient with CRM tools like Zoho, LiveHelpNow, Gorgias, and Zendesk. Orka, Kommo, etc - Proficient with tools like Notion, Clickup, Slack, Google Sheets, and Google Workspace. I also worked as an interpreter for LifeLine UK, where I received calls from various UK organisations, including job centres, Universal Credit, GP surgeries, hospitals, NHS services such as the smoke-free clinic, the Home Office, and the local council. Feel free to message me for more details.

Hi, I’m Areej — a Senior Sales Operations, Salesforce Specialist, and Medical Claims Professional with 4+ years of experience turning raw data into real results. I help healthcare, insurance, and tech companies analyze, automate, and streamline their data operations. My background in Medical Claims and Salesforce CRM gives me a unique edge — I don’t just process data; I understand how it drives business decisions and compliance. ⚙️ What I Can Help You With: Data Analysis & Visualization: Cleaning, organizing, and interpreting datasets using Excel, Power BI, and Google Sheets. Salesforce Administration: Data migration, reporting, dashboard creation, process automation, and workflow optimization. Medical Claims & Data Processing: ICD/CPT validation, insurance claims review, and compliance-based documentation. Automation & Efficiency: Identifying process bottlenecks and implementing data-driven improvements. 🎯 Why Clients Choose Me: ✅ 4+ years of corporate experience in Data Processing and Salesforce operations. ✅ 100% accuracy, on-time delivery, and error-free results — every time. ✅ Proven track record in handling sensitive healthcare and financial data. ✅ Strong analytical mindset with creative problem-solving. ✅ Available and responsive — I communicate clearly and never leave projects hanging. 🧩 Tools & Tech Stack: Salesforce CRM Excel / Google Sheets Power BI / Tableau SQL (basic queries) Microsoft Dynamics Data Cleansing & Validation ICD-10, CPT, and EOB review Let’s turn your data into insights, your workflows into automation, and your projects into success stories. Ready to get started? Let’s connect. Data Entry | Data Analyst | Salesforce | Medical Claims | CRM | EMR | EHR | Insurance Eligibility | Claims Status | Credentialing | Data Processing | Healthcare Data