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Clients rate Administrative Assistants
Rating is 4.8 out of 5.
4.8/5
based on 248 client reviews
  • $40 hourly

    • 5.0/5
    • (27 jobs)
    🌟 Marketing Expert with 9+ Years of Results-Driven Experience 📈 Achievements at a Glance: 🚀 Achieved up to 5x ROI on digital ad campaigns. 👥 Increased audience reach by 1M+ users across platforms. 💬 Boosted engagement rates by over 250% through tailored content strategies. 🎥 Garnered Million+ video views with optimized content and creative storytelling. 📊 Managed ad budgets exceeding $500K, delivering consistent high ROI. 🤝 Built partnerships with 50+ influencers and affiliates, driving brand visibility. 📧 Improved email open rates by 30% and conversion rates by 15% through segmentation and personalization. 💻 Expert in Paid Media: Proficient across platforms, including Google Ads, Facebook, Instagram, TikTok, YouTube, and Pinterest, with a focus on data-driven campaign optimization. Let’s turn strategies into measurable success! 🌟
    Featured Skill Administrative Support
    Data Entry
    Communication Skills
    Video Editing
    Writing
    Google Search
    Graphic Design
    Executive Support
    Content Creation
    Social Media Management
    Social Media Advertising
    Email Marketing
    Canva
  • $35 hourly

    • 5.0/5
    • (14 jobs)
    Hi there! 👋 I'm a freelancer with a diverse background in logistics, product management, and operations. My focus is on e-commerce and business operations, and I'm here to help businesses thrive 🚀 Key Skills: ** Operational Optimization: I specialize in fine-tuning operations for seamless workflows. Whether it's handling logistics or crafting and managing products, I've got it covered. ** Strategic Relationship Management: Building robust client relationships and orchestrating mutually beneficial agreements with suppliers are key strengths of mine. I'm dedicated to ensuring satisfaction on all fronts. ** Strategic Planning and Execution: I'm highly skilled at translating strategies into actionable plans. Let's collaborate to not only meet but exceed your objectives and drive tangible results. ** Team Leadership and Development: Drawing from extensive experience in leading multifaceted teams, I possess the ability to extract the best from every member. ** Market Analysis and Optimization: Proficient in analyzing metrics and platform data, I excel at identifying trends and implementing industry best practices. This positions your business at the forefront of its field. ** Creative Problem-Solver: When challenges arise, I'm ready to roll up my sleeves and find innovative solutions. Let's chat about how I can help your business thrive! 🚀
    Featured Skill Administrative Support
    Program Management
    Business Operations
    Product Management
    Third-Party Logistics
    Event Management
    Travel Planning
    English to Arabic Translation
    Customer Service
  • $40 hourly

    • 4.9/5
    • (7 jobs)
    Are you facing issues with your Microsoft Server or Active Directory environment? I’m here to help! I’m an experienced System Administrator specializing in Microsoft Server Management and Active Directory Troubleshooting. With a proven track record in managing, diagnosing, and resolving complex server and AD issues, I help businesses maintain seamless IT operations and minimize downtime. What I Can Do for You: ✅ Diagnose and resolve Microsoft Server issues (performance, boot, storage, etc.) ✅ Active Directory health checks, replication troubleshooting, and issue resolution ✅ Group Policy creation, optimization, and troubleshooting ✅ Server migration, upgrades, and performance tuning ✅ DNS, DHCP, and domain controller configuration ✅ User account management, password policies, and permissions auditing ✅ Disaster recovery planning and backup solutions Certifications and Tools I Work With: Microsoft Certified (e.g., MCSE, MCSA) Expertise with tools like PowerShell, DCDiag, RepAdmin, and more Familiarity with cloud integrations (e.g., Azure AD, Hybrid environments) Why Choose Me? With years of hands-on experience, I’ve worked with businesses of all sizes to improve their IT infrastructure. I’m detail-oriented, proactive, and committed to delivering solutions that ensure your systems run smoothly and securely. Let’s discuss how I can help resolve your IT challenges!
    Featured Skill Administrative Support
    FortiGate Firewall
    Windows Server
    Domain Migration
    Incident Management
    IT Infrastructure
    LAN Administration
    End User Technical Support
    IT Service Management
    Security Management
    Hardware Troubleshooting
    Helpdesk
    Technical Support
    Windows Administration
    System Administration
  • $6 hourly

    • 5.0/5
    • (43 jobs)
    Hey there! I'm Mario, your go-to guy for getting things done. Think of me as a Swiss Army knife for your business needs – I've got tools for everything from customer service to project management to social media magic. Why team up with me? Well, I've spent the last 3 years wearing many hats and consistently exceeding expectations. Here's what I bring to the table: • Customer Service Superstar: I've handled over 3,000 tickets with a 98% accuracy rate. Tricky customers? No sweat! • Project Management Guru: Google Suite, Microsoft Office, Zendesk – I speak their language fluently. • Social Media Maestro: I've boosted engagement by 35% for past clients. Your followers are in for a treat! • Global Communicator: I bridge cultures with fluent English and Arabic. Some cool stuff I've done: • Provided top-notch customer service in a fast-paced banking environment • Rocked it as an Upwork Project Evaluator (they love my eagle eye for detail) • Managed social media for NFT and crypto projects (yep, I'm into the cutting-edge stuff) • Got Google-certified in Digital Marketing & E-commerce (because learning never stops) • Consistently ranked in the top 10% of Upwork freelancers (not to brag, but I'm pretty proud of this one) Look, I get it. You need someone who can adapt on the fly and deliver results. That's my specialty! Whether it's managing a complex project, soothing an upset customer, or crafting the perfect tweet, I pour my heart into every task. Ready to take your business to the next level? Let's chat and make some magic happen!
    Featured Skill Administrative Support
    Quality Control
    Time Management
    Communication Skills
    Microsoft Office
    CRM Software
    Project Management
    Customer Service
    Customer Support
    Community Management
    Content Creation
    Social Media Advertising
    Social Media Management
    Social Media Marketing
    Data Entry
  • $15 hourly

    • 5.0/5
    • (17 jobs)
    • VBA coding • Macros • Dashboards • Microsoft Office proficiency (Word, Excel, PowerPoint) • Consulting for file organization and efficiency • SOPs • SOWs • Databases • Quotations • Presentations Being an expert in VBA coding for automating files and creating visually appealing dashboards, I ensure that repetitive tasks become fast, efficient, and less prone to error. Besides that, I also offer insightful advice on file organization and maintenance, which will help you avoid future issues when sharing your work with your team or clients. ------------------------------------------------------------------------------- *** Created macros for Mega projects that included more than 10,000 file automated tasks and saved 2000+ hours for my clients. *** ------------------------------------------------------------------------------- I am an engineer with over 5 years of experience working with Microsoft Office, including Word, Excel, and PowerPoint. I am skilled at creating highly professional, visually appealing files, contracts, databases, SOPs, SOWs, CVs, quotations, and presentations, using efficient and time-saving techniques. Working with me means collaborating with a Mechatronics engineer who is passionate about delivering results that surpass your expectations. So, if you want to work with a skilled expert who excels in VBA coding and Microsoft Office, let's chat and discover new possibilities!
    Featured Skill Administrative Support
    Tutoring
    Consultation Session
    File Conversion
    Database
    File Management
    Virtual Assistance
    Visual Basic for Applications
    Dashboard
    Macros
    Microsoft Excel
    Microsoft Office
  • $10 hourly

    • 4.9/5
    • (71 jobs)
    📗 Hello, and thank you for considering me for your project! About me: I'm Khaled. I've been a professional data entry ,Data Annotator and virtual assistant for more than 6 years now on Upwork! I've helped +50 clients/organizations grow their businesses with a 100% success rate. I'm organized, dependable, punctual, and skilled in many areas, such as data extraction, data entry, administrative assistant, company/web research, business information processing, Social media design, branding and more. No matter what I do for you, my goal will always be to give you my very best and to give you a solid support platform on which you can grow your success. 📗 My experience includes, but not limited to: - Backoffice and administrative support - Data and Image Annotation, and Proofreading ( CVAT Proficiency). - Illustrator and Photoshop designs - Arabic to English/English to Arabic Translation. - Database management using Airtable and Google Sheets - Data entry and analysis, Data Extraction, Data Collecting, Web Research, and Make accurate Excel Sheets. - Project management and team leadership - Writing Standard Operating Procedures (SOPs) and creating tutorials - Creating and merging large Excel spreadsheets - Providing customer support, including email handling and chat support - Conducting web research - Uploading documents for bookkeeping purposes - Lead generation and LinkedIn recruiting - Basic web development with HTML and CSS - Performing quality assurance on financial records and postcards 📗 Key Characteristics/Skills: Very Organized Detail-oriented Responsive and Deadline-friendly Work Well Alone or with Team Self-starting 📗 Sample of the tools that I’m experienced with: - Excel and Google Sheets - ChatGPT and Bard - AirTable, Notion, and Trello - LinkedIn - Zoom and Slack - CVAT - Photoshop, Illustrator and Canva 📗 Why should you work with me? ✔️ Top-Rated Professional with 2000+ hours worked on Upwork; ✔️ 60+ completed projects; ✔️ 100% Job Success Score; ✔️ My knowledge, skills, and experience are proved by completed projects and feedback received. Thanks,
    Featured Skill Administrative Support
    Translation & Localization Software
    Data Labeling
    Arabic to English Translation
    Image Editing
    Image Annotation
    Data Annotation
    Egyptian Arabic Dialect
    Adobe Photoshop
    Data Collection
    Virtual Assistance
    Data Cleaning
    Proofreading
    CVAT
    Data Entry
  • $20 hourly

    • 5.0/5
    • (45 jobs)
    Welcome to my profile! I am a professional English - Arabic translator with a proven track record of delivering high-quality translations within strict deadlines. With over 3 years of experience in the translation industry, I have developed a keen eye for detail and a deep understanding of the nuances of both languages. My areas of expertise include legal and educational translations, and I am committed to delivering accurate and culturally appropriate translations that meet the needs of my clients. As a top-rated freelancer on Upwork, I am dedicated to providing exceptional service and building strong relationships with my clients. Whether you need a simple document translated or a complex project managed, I am here to help. Please feel free to contact me to discuss your project and how I can help you achieve your goals. I look forward to hearing from you! Thank you for your time and consideration. Hope to hear from you soon!
    Featured Skill Administrative Support
    Fact-Checking
    Product Listings
    English to Arabic Translation
    Legal Translation
    Data Entry
    Shopify
    Accuracy Verification
    HTML
    Translation
    Adobe Photoshop
    Arabic to English Translation
    Arabic
    General Transcription
    Fusha Arabic
  • $10 hourly

    • 5.0/5
    • (5 jobs)
    My clients Feedback📣📣 🚀 Super responsive, clean work. Very fast execution. 👍 Great to work with Ahmed! He understood the tasks and executed them well. 💼 I have worked with Ahmed on a few more milestones and I must say that I was really happy with the results. Greetings! I'm Ahmed, your dedicated full-time freelancer on Upwork, specializing in B2B strategies with a focus on LinkedIn, List Building, and Marketing. My commitment is to provide exceptional, fast service with unwavering accuracy and quality tailored to your business needs. Services I Offer: 💥 B2B Lead Generation across Various Social Media Platforms like LinkedIn. 💼 Expert in LinkedIn Sales Navigator for targeted lead acquisition. 🌐 LinkedIn profile optimization for expanded connections and followers, enhancing network reach. 🖥️ Web Scraping for valuable data. 📧 Effective Email Marketing to engage your target audience. 📊 Data Management and Mining for insightful decision-making. Why Collaborate with Me? ✔️ Top-Rated Plus: Professional with over +10,000 hours of successful Upwork projects. My primary focus is on delivering results that swiftly enhance your return on investment (ROI) and bring in new clients to fuel your growth. Let's partner together to take your business to the next level. Feel free to reach out and discuss how I can assist you in achieving your B2B goals and list building needs.
    Featured Skill Administrative Support
    Marketing Strategy
    Twitter/X Marketing
    LinkedIn Development
    Data Mining
    Online Research
    Data Scraping
    Marketing Advertising
    Lead Generation
    Data Entry
  • $40 hourly

    • 5.0/5
    • (14 jobs)
    I am confident that I possess the attentiveness and detail-oriented mindset essential for ensuring the seamless operation of your business. During the busiest periods, you will find me dedicated to going above and beyond to meet demands. While I am primarily interested in long-term engagements, my commitment remains to improve the functionality of your business, irrespective of the project's length. I look forward to working with you, Mourad
    Featured Skill Administrative Support
    Virtual Assistance
    CRM Software
    Cloud Services
    Cloud Database
    Data Management
    Healthcare Common Procedure Coding System
    Medical Billing & Coding
    Book Editing
    Translation & Localization Software
    Editing & Proofreading
    English to Arabic Translation
    Customer Support
    Data Entry
    Microsoft Excel
  • $30 hourly

    • 5.0/5
    • (3 jobs)
    Navigating the dynamic realms of technology and e-commerce, I, Tuqa Seleem, have dedicated myself to transforming ambitious projects into streamlined successes and optimizing operations for peak efficiency. My journey began in the unlikeliest of places—a college job as a telemarketer. Tasked with both client communication and backend scheduling, I encountered a chaotic system ripe for improvement. Through meticulous coordination and a newly devised follow-up system, I unearthed overlooked opportunities, leading to our call center's unprecedented sale directly over the phone. This pivotal moment ignited my passion for leveraging clear communication, organization, and innovative problem-solving to drive business growth. Leveraging years of experience, I’ve crafted a unique approach that intertwines the art of meticulous planning with the precision of tactical execution. This philosophy has propelled startups and established companies alike toward operational excellence and project victories. I understand the hurdles you face: misaligned teams, slipping deadlines, and the ever-present challenge of maintaining quality without sacrificing speed. These aren't just obstacles; they're opportunities to innovate and improve. My strategy focuses on: -Cultivating Enhanced Operational Efficiencies: By implementing SOPs and improved systems, I've uplifted clients' operational processes, achieving at least a 30% increase in work efficiency. -Steering Projects to Successful Completion: such as the implementation of various SaaS platforms, from dropship systems and 3PLs to customer service solutions and CRMs. -Leveraging data insights and analysis to optimize growth and resolve challenges: I have created several complex analytical systems and reports that helped companies reduce costs by 15% in specific areas of business as well as spot areas of improvement and optimization. -Fostering Great Communication with Stakeholders and Project Team: My strong communication skills and proven ability to lead teams effectively have been instrumental in driving project success. I excel in fostering collaboration, resolving conflicts, and motivating team members to achieve their best performance. But don’t just take my word for it. Check out my profile for glowing testimonials from clients who've witnessed the transformative impact of my work as a testament to my dedication and results. Are you ready to elevate your business operations and see your projects not just start but soar? Let's connect
    Featured Skill Administrative Support
    Project Management
    Executive Support
    Dropshipping
    Business Operations
    Ecommerce Support
    Email Support
    Customer Relationship Management
    Task Coordination
    Scheduling
    Virtual Assistance
    Email System
    Operations Management Software
    Problem Solving
    Data Entry
  • $5 hourly

    • 5.0/5
    • (43 jobs)
    𝐇𝐢 𝐭𝐡𝐞𝐫𝐞, This is Hossam from Egypt, I am highly organized and detail-oriented Virtual Assistant with more than 6 years of experience in 𝐕𝐢𝐫𝐭𝐮𝐚𝐥 𝐀𝐬𝐬𝐢𝐬𝐭𝐚𝐧𝐜𝐞, 𝐎𝐧𝐥𝐢𝐧𝐞 𝐑𝐞𝐬𝐞𝐚𝐫𝐜𝐡, and 𝐃𝐚𝐭𝐚 𝐄𝐧𝐭𝐫𝐲. I am highly skilled in managing sensitive information and records, ensuring the confidentiality and integrity of all data. Here Is What I Am Confident I To Provide You For Your Business; 🔰 𝐋𝐢𝐬𝐭 𝐁𝐮𝐢𝐥𝐝𝐢𝐧𝐠: B2B List Building | Lead List Building | List creation | Verified List Building | Contact List Building | Prospect List Building | Targeted List Building | Companies List Building | Product List Building. 🔰 𝐑𝐞𝐬𝐞𝐚𝐫𝐜𝐡: Web Research | Data Research | Online Research | Company Research | Influencer Research | Social Media Research | Offline research | Market Research | Prospect Research | Brand Research | Google search | Niche Research | Keyword Research | Internet researcher | Researcher | Research Methods. 🔰 𝐃𝐚𝐭𝐚 𝐄𝐧𝐭𝐫𝐲: Data Processing | Data Management | Data Enrichment | Data Mining | Data Cleaning | Data Scraping | Database | Data Extraction | Data Sourcing | Data Collection | Web Scraping | Excel Data Entry | CRM Data Entry | DeepSeek 🔰 𝐀𝐝𝐦𝐢𝐧 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: Virtual Assistant | Virtual Assistance | Administrative Support | Data Labeling | Email Communication | Accuracy Verification | Copy & Paste | Appointment Setting | Google Sheets Automation | Critical Thinking Skills | Personal Administration | Problem Solving | File Management | Typing | Market Analysis | Industry Knowledge | MS Office | PDF Conversion | Arabic Audio Annotation | Arabic Annotation 🔰 𝐋𝐞𝐚𝐝 𝐆𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐨𝐧: B2B lead generation | B2B Leads | B2B Sales Leads | Lead Research | Sales Lead Lists | Lead Nurturing | LinkedIn Leads | Social Media Lead Generation | leads Sourcing | Sales Lead List | B2C Leads | D2C leads | lead capture | Lead Generation Content Creation | Lead Generation Strategy | Influencer Lead Generation | YouTube Lead Generation | Instagram Lead Generation | B2C Lead Generation | SAAS Lead Generation | Startups Lead Generation | Contact Lead Generation | Company Lead Generation | Telemarketing | Prospect Lead Generation | Targeted Lead Generation | Business Development. 🔰 𝐄𝐦𝐚𝐢𝐥 𝐋𝐢𝐬𝐭𝐢𝐧𝐠: Email Hunting | Email Sourcing | Email List | Business Email | Personal Email | Verified Emails | Email Marketing | Email List Building | Targeted Email | Generic Email. 🔰 𝐋𝐢𝐧𝐤𝐞𝐝𝐈𝐧 𝐄𝐱𝐩𝐞𝐫𝐭: LinkedIn Marketing | LinkedIn Profile Creation | LinkedIn Campaign Manager | LinkedIn Lead Generation | B2b LinkedIn lead generation | LinkedIn Sales Navigator | LinkedIn Development | LinkedIn Profile | LinkedIn Profile Optimization. ✅ My Working Tools: ✔ LinkedIn Sales Navigator ✔ Zoominfo.com 🔻 For Data Visualization, and to deliver projects I use: ✔ Google Workspace ✔ Microsoft Excel ✔ Airtable ✔ ClickUp 🔻 My Goal & Main Service:- ✔ 100% Quality Work ✔ 100% Accuracy With Up-to-Date Valid information ✔ Project delivery Before the Deadline ✔ 100% Client Satisfaction. ✔ Best Customer Service ✔ 24/7 Available for any kind of work related to my skills Please feel free to contact me to discuss your project and I will be happy to provide you with a quote. 𝐁𝐞𝐬𝐭 𝐑𝐞𝐠𝐚𝐫𝐝𝐬
    Featured Skill Administrative Support
    Fusha Arabic
    Data Annotation
    Data Labeling
    Communication Skills
    Google Workspace
    List Building
    Virtual Assistance
    Computer Skills
    Spreadsheet Skills
    Microsoft Excel
    Google Sheets
    File Maintenance
    Data Cleaning
    Arabic
  • $7 hourly

    • 5.0/5
    • (80 jobs)
    I can do many Tasks like: - Data entry tasks: (Excel, word, eCommerce websites). - Data Research/Mining : (Contact search, Company Search, Product Search, etc.) - Microsoft Excel Advanced jobs. - Get Data from Websites. - Formatting data to from PDF/MS Word/CSV. - Using formulas to get Online data like :Import XML (Google spreadsheets). - Forms fillable Docs, Google Forms.
    Featured Skill Administrative Support
    Microsoft Power BI Data Visualization
    Microsoft Excel PowerPivot
    Power Query
    Google Sheets
    Arabic
    English
    Accounting Basics
    Accounting Report
    Ecommerce Website
    Data Extraction
    Critical Thinking Skills
    Microsoft Word
    Microsoft Excel
    Accuracy Verification
  • $10 hourly

    • 4.6/5
    • (10 jobs)
    Hello Dear Client, Welcome to my profile! I am Sherif, a well-versed Financial Data Analyst. Here is a glimpse of my background; - 5 years experience in Financial Data Analysis working in several industries. - Master's Student (Msc. Corporate Finance) - Specialized in data cleaning & data visualization - Certified as a Google Data Analyst - IELTS (English) Score of 8.0/9.0 (Expert level) - German level B1 (Fluent) I am passionate about Data Analysis and Finance. have a strong analytical mindset, and am 100% committed to my work. Skills include but are not limited to; - Fast & efficient data cleaning, analysis, and visualization. - Financial statement analysis (ratio calculation, liquidity, risk, solvency) - Advanced analytics with Excel - Knowledge of SQL & BigQuery - Journalizing and recording business transactions - Financial Modeling & Business Planning (Forecasting & Budgeting)
    Featured Skill Administrative Support
    Bookkeeping
    English
    Excel Formula
    Accounting
    Financial Accounting
    Market Research
    Internet Marketing
    Microsoft Excel PowerPivot
    Sales Analytics
    Marketing Analytics
    Business Management
    Email Communication
    Microsoft Excel
    Microsoft Power BI
  • $15 hourly

    • 5.0/5
    • (16 jobs)
    What if 🔺 Imagine having more time to focus on the big picture while leaving the details—transcriptions, translations, and content creation—to a dedicated professional like me. I can⏰ Create accurate transcriptions that save you time and effort. Translate seamlessly between English and Arabic, ensuring your message resonates across cultures. Assist with organizing and labeling data for AI projects to support innovative systems. Help you manage day-to-day tasks, schedules, and communications with efficiency. 📌 My Core Skills & Tools: 💻 Bilingual Virtual Assistance 🔤 English-Arabic Translation 🎤 Expert Transcription 📝 Content Creation 📊 Data Annotation for AI ✅ Scheduling and Calendar Management ✅ Organizing files, emails, and folders 📧 Email Management and Follow-ups 🗓️ Task and Workflow Support With professional experience at companies like Sprinklr and RWS Group, I have supported diverse projects in transcription, data annotation, virtual assistance, and content creation. My work has also contributed to training advanced AI systems through meticulous voice and data annotation. I’m passionate about delivering high-quality results, meeting deadlines, and exceeding expectations. If you’re looking for a detail-oriented and enthusiastic professional, let’s have a quick chat!
    Featured Skill Administrative Support
    Data Entry
    Medical Terminology
    SEO Content
    Image Annotation
    Sentiment Analysis
    Virtual Assistance
    Audio Transcription
    Data Annotation
    Translation
    English to Arabic Translation
    Arabic to English Translation
    Content Writing
    Subtitling
    General Transcription
  • $7 hourly

    • 5.0/5
    • (3 jobs)
    Hi, I'm Abdelrahman Ahmed, I usually go by Oliver, I am a seasoned customer service representative and manager with over 8 years of experience. I've successfully led teams and optimized operations to ensure top-notch customer satisfaction. My expertise includes: - Exceptional customer support and problem-solving - Efficient team management and leadership - Proficiency in CRM systems like Slack and Zendesk - Strong communication skills in English and Arabic - Microsoft Office 365 and Google Suite expertise - Real-time management and executive assistance - Attention to detail and time management - Conflict resolution and adaptability I'm passionate about delivering outstanding service and fostering customer loyalty. Let's work together to exceed your customer service goals!
    Featured Skill Administrative Support
    Team Management
    Email Support
    Online Chat Support
    Customer Care
    Customer Support
    Customer Service
    Data Entry
    Email Communication
  • $10 hourly

    • 5.0/5
    • (4 jobs)
    Quality is remembered long after the price is forgotten. That’s why I believe that my job is to take responsibility for a complete customer satisfaction experience. As satisfied loyal customers don't only just come back, or simply recommend you, they insist that their friends do business with you. Aiming for customer happiness is the best business strategy leading to a win-win situation between the business and the customers. ☼ Experiences: ►Virtual Assistant - Customer Success Coordinator: -Designed a GHL welcome pipeline, Onboarded 30 apprentices within the first month, achieving a 95% satisfaction rating. -Monitored performance metrics of setter and sales teams, delivering actionable feedback to improve outcomes. -Developed engagement tools, including a goal-aligned bingo card, to enhance apprentice onboarding experience. -Established comprehensive SOPs with tutorials. ► Event Coordinator & Supplier Relations Specialist: - Managed event planning and logistics, vendor negotiations, and client communication. - Ensured seamless event execution through attention to detail and time management. - Fostered strong supplier relationships and coordinated event resources. - Training and Onboarding: Provide comprehensive training to new colleagues, ensuring they are well-equipped to perform their roles effectively. - Supplier Management: Identify and list potential suppliers on the Planned platform, fostering strong partnerships by introducing them to our services and negotiating favorable terms. - Client Engagement: Maintain high levels of client engagement by ensuring their event requirements are thoroughly understood and met, delivering the expected value consistently. ►Executive Virtual Assistant: - Managed the Calendar of executive members and ensured they and the team were prepared with what was needed for each meeting. - Handled documentation of both internal data and client data. With extra measures for confidential data. - Researching and analyzing the market to create new opportunities for both our talents and clients - Talent screening and initial interviews - Conducting Stakeholder meetings, taking minutes of meetings to turn them into action items. - Gap closer, being the main point of contact between clients and our team members and stakeholders. - Answering messages and Emails to assign tasks to the respective team member or division ► Virtual Assistant - The Wix Wiz: - Workflow Optimization: Developed and implemented processes to streamline workflow and improve operational efficiency. - Daily Operations Management: Successfully handled day-to-day operations, including scheduling meetings, managing calendars, and booking travel arrangements. - Financial Management: Processed financial transactions and maintained accurate records, contributing to the successful completion of the company’s annual audit. - Customer Service: Researched and resolved customer inquiries, enhancing customer service and satisfaction. - Management Reporting: Generated monthly reports for management, highlighting key trends and areas for improvement. - Accounts Management: Developed and maintained a system for tracking accounts receivable and accounts payable. ► Customer Service Representative: - Managed customer inquiries, billing, and complaint resolution through Email, Phone, and Live Chat. - Developed service scripts and analyzed customer data to improve overall satisfaction. - Gained experience in multi-tasking and managing client communications effectively. ► International Customer Service Representative at Vodafone UK for 3 years. During those years I was able to comfortably handle the following challenges: 1- Handle more than a Customer call simultaneously about delays in receiving products or services provided by Vodafone. 2- Handle Customer complaints about services by providing feasible solutions in order to guarantee customer satisfaction while maintaining company policy. 3- Follow-up on unpaid bills by Customers. 4- Create daily reports to document important details about tickets and calls while also flagging critical details and communicate with the management in order to tackle those critical situations. ☼ Technical Expertise: Slack Microsoft office suite Shopify Trusted shops Siebel CRM Halo CRM Google Office suite Amazon seller Center WordPress ☼ Soft skills: Fluent English Native Arabic Great communication skills Eager to learn while also being a fast learner Detail-oriented and goal-oriented Flexible Ability to lead and train team members Active listening Understanding that a Customer Service Agent is the first line of interaction between any business and the customer is a key factor to any fruitful business, that’s why I would be thrilled to help businesses tackle their existing Customer Service challenges and build a successful strategy that they can follow in the future. We have a lot of hard work ahead of us and I'm here willing to help you achieve all the goals.
    Featured Skill Administrative Support
    Virtual Assistance
    Lead Management
    Project Management
    Agile Project Management
    Project Report
    Price & Quote Negotiation
    Event Planning
    Communication Skills
    Phone Communication
    Supplier Search
    Vendor & Supplier Outreach
    Active Listening
    Problem Solving
    Customer Service
  • $13 hourly

    • 5.0/5
    • (3 jobs)
    Many are seeking a high-potential candidate, and I believe my qualifications align with your needs. My Upwork profile, featuring long-term contracts and consistently positive feedback, "see the History" demonstrates my proven track record and versatile skill set. With 11 years of professional experience, I've excelled in roles encompassing customer care support, medical billing and credentialing, business operations and quality management, software testing, and general administrative tasks. My experience at Tax Goddess, in particular, has equipped me to effectively support CEOs and their teams in daily tasks and operational efficiency. My strong communication skills ensure professional and effective interaction with clients and internal teams, facilitating seamless workflows and addressing potential issues
    Featured Skill Administrative Support
    Debt Collection
    Medical Billing & Coding
    Electronic Medical Record
    Front Desk
    Medical Mastermind Medical Billing Services
    Medical Records Research
    Invoicing
    Office 365
    Email Support
    Online Chat Support
    Payment Processing
  • $10 hourly

    • 4.9/5
    • (12 jobs)
    Hello there, do you need a hand? alright then i got you. but what about another brain to think with you, take care of your business and save you time. sounds cool right? Am Mohamed, a professional personal and executive assistant loaded with all the necessary skills that allow me to handle complex projects and any kind of tasks professionally. the best part about me is my ability to think outside of the box, propose new ideas and always do my best to provide value to my clients and make them happy. i also have great communication skills and i will always be there whenever you need me. for the things i can do. i can manage your mail, your clients, your social media presence, your CRM system, your files, your schedules and many other things. so if you are looking for someone super friendly, easy to work with, talented, hardworking and reliable feel free to send me a message and let me show you how it feels to have another version of you out there doing the exact same things that used to take most of your time Kind regards Mo
    Featured Skill Administrative Support
    Arabic
    Organizational Background
    Communications
    Website Maintenance
    Virtual Assistance
    WordPress
    Pipedrive
    Calendar Management
    Social Media Management
    Executive Support
    Data Entry
    Customer Support
    Lead Management
    CRM Software
  • $10 hourly

    • 5.0/5
    • (17 jobs)
    Internal Medicine Physician and a HIPAA Certified Medical Assistant & Scribe ▪︎ 5+ years in Healthcare ▪︎ 2+ years in Medical Virtual Assistance ▪︎ 1+ year in Medical Content Writing EXPERIENCE: ▪︎ EMR (Electronic Medical Records) Management: Proficient with AthenaHealth, Charm Health ▪︎ Medical Live Scribing ▪︎ Medical Records Reviewing, Summarizing & Chronology ▪︎ Medical Content & Curriculum Writing ▪︎ Medical Questions Composing & Editing ▪︎ Medical Consultation ▪︎ Appointment Setting ▪︎ Patient Intake Coordination ▪︎ Communication Management: Handling phone, email, chat/text via Zendesk, Zoom, Nextiva, Ooma Office ▪︎ Insurance Verification: Expertise with Availity and provider websites ▪︎ Medical Prior Authorizations ▪︎ Data Entry ▪︎ Medical Coding & Billing ▪︎ Prescription Refilling ▪︎ Client Care and Customer Support ▪︎ Clinical Data Extraction & Annotation ▪︎ Medical Investigations Interpretation ▪︎ Medical Transcription & Translation Platforms Experience: ✅ AthenaHealth ✅ CharmHealth ✅ Zendesk ✅ CoverMyMed ✅ Availity ✅ Insurance Provider Portals ✅ ALERT Immunization Information System (IIS) ✅ Ooma Office ✅ Nextiva
    Featured Skill Administrative Support
    Data Entry
    Medical Transcription
    Medical Interpretation
    Healthcare
    Medical Report
    Patient Care
    Electronic Medical Record
    Phone Communication
    Insurance Verification
    Content Creation
    Virtual Assistance
    Medicine
    Medical Writing
    Medical Terminology
  • $6 hourly

    • 5.0/5
    • (10 jobs)
    11+ years of experience in customer service and sales. Worked in multinational companies and banks. Like HSBC, CIB, FAB and Etisalat e&. I am dedicated, and reliable, and consistently go the extra mile to ensure client satisfaction. Able to handle various customers, assisting by answering their inquiries and providing the best solutions, resolving their issues firsthand. I worked in multinational banks and the telecommunications industry. I am a customer service manager managing a team of 5 employees. I can use CRM tools, follow up with customers, and deliver the best customer experience. I can handle frustrated customers. Don't hesitate to contact me if you are looking for a reliable customer service representative to deliver an excellent customer experience and enhance your productivity. Customer Service: - Exceptional customer support and problem-solving. - Attention to detail and time management. - Phone Call Support - Online Chat Support - Email Support - Update CRM with the last feedback - Technical support - E-commerce Support - Order Processing - Order Tracking Virtual Assistant: - Expert in using Google Workspace - Email Management - calendar Management - Scheduling and Organizing - File Management and Data Entry - manage daily, weekly, and monthly reports
    Featured Skill Administrative Support
    Shopify
    Microsoft Excel
    Data Entry
    Microsoft Office
    Customer Relationship Management
    Arabic
    Customer Experience
    Google Workspace
    Virtual Assistance
    Online Chat Support
    Email Support
    Egyptian Arabic Dialect
    Customer Support
    Customer Service
  • $10 hourly

    • 5.0/5
    • (28 jobs)
    Dynamic HR Professional with a strategic focus on remote operations, adeptly spearheading recruitment, policy management, and performance initiatives across global roles. Throughout my career, I have had the privilege of working with diverse organizations across various industries and regions. My expertise lies in helping startups and SMEs structure their HR departments, optimize processes, and ensure compliance with industry standards. I have successfully led HR projects for companies such as in the US, UK, Netherlands, KSA, UAE, Pakistan, Turkey, and in Egypt, and other worldwide projects. As a freelance HR consultant, I have honed my skills in talent acquisition, performance management, employee relations, and organizational development. My approach is tailored to each client’s unique needs, ensuring that HR strategies align with their business objectives and foster a positive work environment.
    Featured Skill Administrative Support
    Company Profile
    Presentation Software
    Presentation Design
    Resume
    Career Coaching
    Employment Handbook
    HR & Recruiting Software
    Training & Development
    Business Management
    Human Resource Management
    HR System Management
    Performance Management
    Staff Recruitment & Management
    Human Resources Consulting
  • $25 hourly

    • 5.0/5
    • (18 jobs)
    As a seasoned brand manager, customer success, and marketing manager, I have extensive experience in developing and executing strategic marketing plans to drive brand awareness and customer engagement. With a passion for understanding customer needs and behaviors, I have successfully managed customer care operations and ensured exceptional customer experiences. Additionally, I have a track record of collaborating with cross-functional teams to create and execute marketing campaigns that drive sales and achieve business goals. With a results-oriented approach and a commitment to continuous improvement, I am confident in my ability to drive success for any organization.
    Featured Skill Administrative Support
    Marketing Campaign Setup & Implementation
    Digital Marketing
    Virtual Assistance
    Sales
    Product Development
    Customer Service
    Product Marketing
    Product Management
    Account Management
    General Transcription
    Marketing
    Brand Marketing
    Arabic
    English
  • $7 hourly

    • 5.0/5
    • (21 jobs)
    Thank you for viewing my profile I am a detailed and thorough professional with 10 years experience in the Human resources and administrative experience, I specialized in preparing employees' contract, vacation, social insurance, deduction, HR investigation and compensation. My main concern during my working life is to be give the employee his rights with the compliance of labor law and company policies. I provide creative and professional solution to all problems that I face during my employment. I can easily work at tight deadlines with strict expectations. I possess the self discipline, high communication and the time management skills required for my job. As per my previous employment, I am a tremendous asset for your company that will add value to your business and I will help you to solve all administrative problems that you could face. I am also expert in Data entry.
    Featured Skill Administrative Support
    Human Resource Information System
    French
    Order Processing
    Employee Communications
    English
    Human Resource Management
    Email Etiquette
    Microsoft Excel
    Microsoft Word
    Data Entry
  • $15 hourly

    • 4.6/5
    • (94 jobs)
    Administrative specialist with experience of 15 years. I have experience in data entry, Email Handling, Executive Secretary, Human Resources, Personal assistant, Typing, Customer services , Check Academic and Employment Background , photographing and Accounting. I work well under pressure, Serious at work, take responsibilities, Able to work individually or in team work, Secretive, Eager to learn new experiences, fast and accurate in my work. I am very passionate about my work and enjoy my freelancing career. I am looking for a full/part time work to utilize my experience from home. Work-at-Home is a dream comes true for me. I believe that I am an excellent candidate for your job. You can expect me to be most reliable, pay close attention to detail, and coordinate with you to obtain the best value for your money.
    Featured Skill Administrative Support
    Search Engine Optimization
    SEO Software
    SEO Content
    SEO Audit
    Meeting Notes
    Photography
    Meeting Scheduling
    Content Writing
    Meeting Agendas
    Data Entry
    Microsoft Office
    Microsoft Excel
  • $25 hourly

    • 4.6/5
    • (59 jobs)
    Hi, I'm a Senior Developer. I can fulfill most of the client’s demands, my goals are to implement your tasks perfectly, and customer satisfaction is my utmost priority. I am good at communication skills and quick turnaround. I believe that my experience and skill in this background will prove my ability to provide you with a great. I am ready to start collaborating with you, as well as enthusiastic about doing your tasks. Skills: - Python. - JavaScript. - HTML5 & CSS3. - Selenium. - Node.js. - Beautiful soup. - Puppeteer. - Requests Library. - Playwright.
    Featured Skill Administrative Support
    Python-Requests
    Beautiful Soup
    Scrapy
    Automation
    Data Scraping
    Selenium
    Data Segmentation
    Web Scraping
    Web Crawler
    Data Labeling
    Data Annotation
    Python
    Data Extraction
    Lead Generation
  • $10 hourly

    • 3.7/5
    • (11 jobs)
    𝑯𝒊, 𝑰 𝒂𝒎 𝒀𝒂𝒓𝒂 𝒂𝒏𝒅 𝑰 𝒉𝒐𝒑𝒆 𝑰 𝒄𝒂𝒏 𝒃𝒆 𝒚𝒐𝒖𝒓 𝒏𝒆𝒙𝒕 𝒗𝒊𝒓𝒕𝒖𝒂𝒍 𝒉𝒆𝒍𝒑𝒆𝒓! I have +10 years of experience in various fields and I can help you with ✅ Scrum: • Project Management. • Scrum Master (Schedule coordinator). • Prepare weekly/monthly schedules. • Facilitate teams work. ✅ Customer service: • Phone calls / Email and Chat. • Manage Social Media Channels. ✅ Administration work: • Take Appointments • Travel Bookings. • Data Entry. (58wpm) • Research. • Office suites. (Microsoft 365 / Google Workspace). • Work Apps (Calendly / Trello / Asana / ZOOM / Microsoft Teams / Slack). • CRMs (HubSpot / Zendesk) and more. ✅ Sales: • Sell Online products and services (Ex: Online Educational Platform, Travel Agency). • Conduct On-boarding Orientations. • Coach Teams. ✅ Other Skills: • Presentations. • Writing Content in both English and Arabic. • Design on Canva. • Translate from English to Arabic. If further training is required to work with you, always willing to learn new skills! Thanks for visiting my profile!
    Featured Skill Administrative Support
    Communication Skills
    Canva
    Interpersonal Skills
    Sales
    Google Spreadsheets API
    Email Support
    Lead Generation
    Account Management
    Scrum
    Project Management
    Social Media Engagement
    Problem Solving
    Data Entry
  • $9 hourly

    • 5.0/5
    • (7 jobs)
    🏆 22+ years of experience 🏆 Worked within multi-national companies 🏆 9000+ Upwork hours I am a certified Business Administrator, i started my career being a Customer Service Agent at a well known company in Egypt. On this job that lasted for 7 years, I learned to be patient, tolerable, to accept the perspective of others so that i can build confidence and solve problems under pressure. My duties also included Products Telemarketing, from there I learned to be creative, open-minded to gain product knowledge, self-confident, positive attitude and sunny disposition. I have completed English language levels at the British Council (Egypt branch) and passed Cambridge exam. On 2010, I acquired my Translation Certification (English - Arabic) from the American University in Cairo (AUC). This where I started my freelancing career as a Content Manager, Translator and Proofreader at an online fashion store where I got the chance to work within a multi-national team, from there I learned to be a good Team-Player and to do my best to achieve the goals that were set for the team. Through out my career, I have learned that respecting deadlines will help me become a better person and will preserve my professional reputation. This is why I prefer to finish the assigned tasks before the deadlines to keep myself in the safe side. I can achieve 40 hrs/week and I would like to commit to long-term contracts.
    Featured Skill Administrative Support
    Computer Skills
    Customer Service
    Customer Support
    Communications
    Content Management
    Data Scraping
    Arabic to English Translation
    General Transcription
    Data Entry
    Email Communication
    Translation
    Caption
    Proofreading
    Native Fluency
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