Hire the Best Content Moderators
in Spain

Hi! I’m Lu, a reliable and detail-oriented Content Moderator and Support Specialist with hands-on experience working in high-volume, guideline-based environments. Recently, I worked as a Content Moderator for a large platform, where I maintained a 99.91 QA score while reviewing and auditing user-generated content. I’m used to making accurate decisions, following strict policies, and adapting quickly to evolving guidelines. Alongside moderation, I also have experience in community management and customer support, helping users through email and social platforms in a calm, structured, and empathetic way. I’ve also managed a 300K+ member Discord community, helping maintain structure, communication, and a positive environment at scale. ✨ Here’s how I can help: • Content moderation & safety enforcement (UGC platforms) • Reviewing and auditing automated decisions • Customer support (email, chat, social media) • Community management (Discord, social platforms) • Task and workflow organization (Notion, Trello, Slack) I work best with clear systems and structured tasks, and I’m known for being consistent, reliable, and easy to work with. I’m currently open to both short-term and long-term projects.

I am a sales agent experienced in many fields such as translation and transcription and I worked for different types of companies. Whether you need translation, proofreading or transcription, I can help. Communication for me is a main key, so let's talk about your projects !

I’m a bilingual Customer Experience & Operations Specialist with 10+ years of experience helping businesses strengthen client relationships, streamline processes, and boost efficiency. My career spans diverse industries—from tech support and e-commerce (Amazon), to customer retention and call center excellence (KM2 Solutions), to real estate and solar appointment setting, and most recently virtual assistance and technical operations support for digital agencies. 💡 What I do best: Building strong connections with customers in English and Spanish, ensuring clear communication and satisfaction. Optimizing workflows through CRM management (Zoho, Monday.com), automations (Zapier), and data cleanup to save time and reduce errors. Supporting business growth with lead generation, cold calling, appointment setting, and community management. Translating and localizing marketing content to engage Spanish-speaking audiences authentically. 🛠️ Tools I work with: Zoho CRM · Monday.com · Asana · Slack · LiveChat · Freshdesk · Zendesk · Google Docs · Zapier · Mapbox · ChatGPT 🌍 How I work: I’m adaptable, resourceful, and thrive in remote, fast-paced environments. Whether I’m troubleshooting a complex system, retaining a valued client, or verifying data for accuracy, I approach each challenge with focus, creativity, and a solutions-first mindset. 🤝 Let’s connect if: You’re looking for a reliable professional who can bridge customer support, technical operations, and business development—always with a human touch.

"I am a highly skilled virtual assistant with extensive experience in customer service support, administrative tasks, and social media moderation. My professional background includes working in two multinational companies, such as Huawei Technologies, where I honed my expertise in administration, purchasing, and negotiation. I excel at using tools like Microsoft Office, Google Workspace (formerly G Suite), Zoom, Calendar, and Email management to streamline operations and improve productivity. Additionally, I am proficient in creating engaging content with Canva and have hands-on experience managing workflows and data with CRMs like Monday and Zoho. My strong foundation in supply chain processes, negotiation, and problem-solving enables me to deliver efficient and reliable support tailored to your business needs. Whether it's managing daily operations, moderating social media interactions, or ensuring seamless communication across platforms, I am dedicated to helping you achieve your goals while maintaining a professional and organized approach."

Hi! („• ᴗ •„)╯ I'm a graphic designer with a strong aesthetic sense and I enjoy communicating visually through my work. I love helping people and brands communicate clearly and attractively through design, using creativity and attention to detail. I've worked on projects in different sectors, with a focus on visual impact, turning viewers into followers or customers. I'm also specialized in creating AI-generated images, using advanced tools to produce original visuals aligned with what the client wants to express. This enhances the creative process and leads to strong visual results. ꕤ My specialties include: • Social media post for product-based and service-based businesses (organic/marketing/ads) • Scroll-stopping YouTube thumbnails (Apply knowledge of YouTube click psychology to help increase CTR) • Ebook covers and mockups • Amazon KDP A+ content banners • I design eye-catching posters and flyers for events, promotions, and announcements (ready for print or digital use) • Logo design for small businesses and personal brands • T-Shirt Design • Animation designs for your Social Media • Designs with generative AI • Use AI to remove unwanted objects • Infographics • Interior book layout (ebooks) • AI-powered mockups • Beautiful postcards • Printable planners for Etsy or digital shops • Custom Notion templates for you • Wall Art • custom greeting card designs for birthdays, holidays, thank-you notes.... • Bookmarks • Presentations • Graphic elements for YouTube: Overlays, Animated titles, Lower thirds, Chroma key elements, etc • Graphic assets for websites and landing pages • Business cards design • Visual identity kits ꕤ Here’s what I’ll consider when designing your project: ๑ Target audience – I adapt style, emotion, and layout to fit your audience (maximizing CTR) ๑ What the client wants to communicate ๑ The brightness of the original image, I play with the photo filters and I can fix skin imperfections, etc. ๑ The use of color psychology ๑The composition, contrast, balance, and visual hierarchy ๑ The style and tone of the brand or message ๑ The use of typography, readability & fonts combination ๑ The impact of shapes, light, and white space ๑ Current design trends Every element is intentional, nothing is random. *(￣︶￣)* Why choose me? ► Proven experience. ► Consistent results: I focus on quality, attention to detail, and meeting deadlines. ► I offer revisions and a satisfaction guarantee. 🚨 If you are not fully happy with the result, I'm open to discussing a refund through Upwork’s system, ensuring fairness for both sides. ꕤ Tools I use: ✔ Canva Pro – I have full access to Canva’s premium features: unlimited graphic elements, advanced effects, premium fonts, stock assets, and integrated apps ✔ AI tools (e.g., Midjourney, Leonardo AI, Recraft) as part of the workflow to enhance design results. 📁 Take a look at my portfolio to see my projects!! Please feel free to invite me to take a look at your project. I’d love to send you a proposal and show you all the ways I can support you and help free up your time with my work. I look forward to hearing from you soon! (⁀ᗢ⁀) Don’t hesitate to contact me...I’m excited to hear about your project.

I am Venezuelan, Spanish is my native language. Also, I'm 50% Indian, therefore I have a high level of English. I am currently living in Valencia, Spain. I consider myself a person who likes to grow both personally and professionally in each experience and work relationship that I am part of. I am looking for long-term working relationships so that the company and myself can take advantage of each mutual learning. My most recent and significant work experience has been in Customer Service for the past 8 years. I attend clients and followers by email and Social Media Platforms in the most personal way possible. I had contributed to content creation and Social Media distribution. Talking about my background, I have a college degree in Hospitality Management. A few years ago, I worked for more than a year in an international hotel in Venezuela as a Supervisor in the Housekeeping Department. As I always liked working from home, I started my freelance career in a multinational company, working with them 7 years as a Product Launch Analytics Reporter, my responsibility was based on conduct research in the supermarkets and convenience stores, Translate Spanish to English, then filling out forms of each product founded and provide high-quality photos of these products. In parallel, I worked more than a year as a Reservation Agent in taxitocaracas.com, attending clients by email in English and Spanish. What I love from a work environment is to be able to learn each day pursuing my purpose of helping others. I guarantee professionalism and a high commitment to deadlines. I can be an excellent translator or a virtual assistant as well.