Hire the Best Online Community Managers
in Spain

I help small businesses and personal brands grow their online presence through strategic content, social media management, and community engagement. 🔹 What I do: -Social Media Management & Strategy (Instagram, Facebook, Threads, Pinterest, TikTok, YouTube) -Content Creation (Carousel Scrips & Reel Scripts, Captions, Post Optimization) -SEO Blog Writing & WordPress Publishing -Content Scheduling & Analytics (Metricool) -Canva Visual Design & Branded Content -Community Engagement & Inbox Management -Content Translation & Localization -AI-Assisted Workflows (ChatGPT & other AI tools) 💡 Whether you need a content calendar, blog updates, or full digital marketing support, I provide end-to-end solutions that save you time and increase your online visibility. 🎯 My clients typically hire me to: -Plan and execute a consistent social media strategy -Write engaging scripts and captions for carousels, reels, and posts -Optimize and publish SEO blog content on WordPress -Manage social media accounts and schedule content efficiently -Engage with audiences through comments and messages to build brand loyalty -Support their team with reliable virtual assistance for content and marketing tasks 🚀 Let’s grow your brand with strategy, creativity, and measurable results.

Soy Fátima, y desde hace un tiempo descubrí que me apasiona trabajar detrás de lo que muchos ven a diario: los perfiles de Instagram (y TikTok) de marcas pequeñas que quieren comunicar mejor. Me dedico a la gestión de redes sociales, la creación de contenido visual atractivo y el diseño de publicaciones que representan la esencia real de cada negocio. Además, cuento con experiencia creando contenido en TikTok, donde tengo una comunidad de más de 13.000 seguidores, lo que me permite estar constantemente al día de tendencias, formatos y dinámicas que funcionan. Mantengo una comunicación cuidada y estratégica con la comunidad, interactuando con seguidores, gestionando mensajes y comentarios, respondiendo correos y ofreciendo servicio al cliente con cercanía, empatía y profesionalidad. Las colaboraciones frecuentes y el contacto directo con la audiencia me han dado una gran capacidad de escucha activa, adaptación y mejora continua del contenido. No tengo una especialización formal, pero sí experiencia práctica, buen criterio estético, visión de marca y una mentalidad estratégica que se adapta a cada proyecto. Analizo qué necesita cada perfil, cómo comunicar mejor y qué tipo de contenido conecta realmente con su público. Si hay algo que me define es la constancia, la atención al detalle, la organización, la capacidad de planificación, y el talento para transformar perfiles desordenados o apagados en espacios visuales coherentes, atractivos y claros. Trabajo sola, con compromiso, cercanía y responsabilidad. Y si una marca cree en lo que hace, yo también voy a creer en ella y en su potencial.

Como Community Manager, mi objetivo es aumentar la presencia en línea de la marca y mejorar la interacción con los clientes. Tengo experiencia en la creación de contenido creativo para blogs y redes sociales, diseño gráfico y uso de hashtags. También tengo conocimientos de SEO on page y off page. Me apasiona trabajar en equipo y colaborar con otros para lograr los objetivos de la empresa. Siempre estoy buscando nuevas formas de mejorar la presencia en línea de mis clientes. As a Community Manager, my goal is to increase the brand's online presence and improve customer interaction. I have experience in creating creative content for blogs and social networks, graphic design and use of hashtags. I also have knowledge of SEO on page and off page. I am passionate about working as a team and collaborating with others to achieve company goals. I'm always looking for new ways to improve my clients' online presence.

If you're looking for someone who can manage your online community, represent your brand with care, and keep your customers happy across languages and platforms, you're in the right place. I'm a Social Media and Community Manager with over a decade of experience working with global brands and diverse audiences. Most recently I led the social engagement team at Upwork -yes, this very same platform!- overseeing community moderation, customer support, crisis communications, and engagement strategy across Meta, X, TikTok, LinkedIn and YouTube. Here's what I bring to your project: ✅ Community & Engagement: I build and nurture active online communities, moderate with consistency, and engage audiences in a way that feels genuine and on-brand. I've helped grow a Facebook audience from 16k to 1 million followers over 8 years. ✅ Social Media Strategy: I develop strategies grounded in data, deliver regular performance reports, and continuously refine what's working. I've collaborated directly with leadership to align social media efforts with broader business goals. ✅ Customer Support & Experience: I understand that every interaction is a chance to build trust. I handle customer inquiries, escalations, and crisis situations with professionalism and empathy, always keeping the customer experience at the center. ✅ Bilingual (EN/ES): I work fluently in English and Spanish, which means your brand voice stays consistent across both languages. I'm also proficient in Italian and French. I'm equally comfortable with short-term projects and long-term collaborations, and I adapt quickly to new tools, platforms, and workflows. Let's talk about how I can support your community and social media goals! Also, I'm a dog person. 😉🐶

Being from Venezuela taught me to adapt, reinvent myself, and grow across borders. I graduated with a Bachelor’s Degree in Business Administration and an Emphasis in Marketing (Licenciatura in Spanish), originally thinking I’d work in finance, but my passion for digital strategy led me to create 344 Agency four years ago. Today, 344 Agency reflects that same resilience and global mindset: a brand created by someone who has lived in multiple countries, learned to navigate new cultures, and turned that experience into a superpower for clients. What started as a dream has grown into a full-service social media agency where I’ve had the privilege of working with 17+ clients around the world, helping them grow, scale, and stand out online.

I’m a Community Manager with a strong background in Project Management and Business Analysis, with over 5 years of experience working on digital projects for large organizations. I help brands and entrepreneurs manage and grow their online presence through: • Social media content planning and scheduling • Community management and engagement • Performance tracking and reporting (KPIs, insights, improvements) • Process organization and workflow optimization Thanks to my experience as a Project Manager, I bring structure, clear communication and reliability to every project. I’m used to working with deadlines, multiple stakeholders and business objectives, ensuring that social media actions are aligned with brand strategy and results. I’ve worked in corporate and digital environments, collaborating with marketing, IT and business teams, which allows me to easily adapt to different industries and client needs. Languages: • Spanish (Native) • English (B2) • Italian (A2) If you’re looking for a Community Manager who is organized, proactive and focused on results, I’d be happy to help.