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Top Rated Plus Community Manager with hands-on experience managing and scaling online communities for SaaS platforms, creator tools, and digital products. I specialize in keeping communities organized, engaged, and compliant while reducing support load for internal teams. My work sits at the intersection of community operations, customer support, and moderation — where structure actually matters. I’ve worked with fast-growing platforms where response quality, consistency, and clear processes are more important than volume or hype. What I do well: Community moderation and member management Day-to-day community operations User support and issue triaging Feedback collection and escalation to product teams Enforcement of community guidelines and policies Creator and user engagement support QA testing and platform usability feedback Industries and platforms: SaaS products Creator platforms Online forums and private communities Discord, Slack, Circle, and in-app communities How I work: Clear SOPs, not chaos Consistent tone and rule enforcement Fast, structured responses Zero hand-holding required If you need a Community Manager who treats your community like an operational asset — not a chat room — I’m a strong fit. Invite me if you want stability, clarity, and reduced noise inside your community.

⭐ Open for For Long Term and Short-Term Social Media marketing management & VA/Executive Assistant Projects⭐ 🏆 Top Rated Social media marketing manager/Community manager/VA/Executive assistant 🏆 30+ Satisfied Clients 🏆 5000+ Upwork Hours 🏆 5 Years of Experience 🏆 Availability & Working Hours: (40+ hrs/week) 🏆Client's Reviews 👉"Sandipa is a star. She is super proactive and willing to help and find ways to deliver value. She helped set up our discord and did a stellar job to the point we'll be keen on keeping her on for the discord moderation as we have been so impressed by her drive to help." 👉"I had the pleasure of working with Sandipa recently, and she was an absolute delight to work with. She had excellent project management abilities. I appreciated her attention to detail and her ability to keep everything organized. I highly recommend Sandipa for any project management needs, and I look forward to working with her again in the future." Expert in Discord NFT Marketing, Community Moderation and Project Management, and Social Media Marketing Management. I have experience in Social Media Marketing to set up and manage social accounts, increase the exposure of the project, and make the community better. My strength is to establish engagement with people naturally. I create and maintain hype in the community server by implementing a course of strategies to make the project a successful one. ✅ Social Media Marketing Management ✓ Discord Servers (shill with different accounts, invite members of other servers) ✓ Twitter (Giveaway campaigns, to increase hype) ✓ Various platform management (I.e FB, IG, X, Telegram, Discord, Youtube, Reddit, etc) ✓ Content creation ✓ Performance and metrics analysis ✅Virtual Assistant ✓Admin Support ✓Data Entry ✓LinkedIn Researcher ✓Scheduling & Logistics ✓Internet Research ✓CRM Data entry I've extensive experience in Market Research, Data Entry & Web Research, CRM, Notion, Slack, LinkedIn, GoogleMap, MS Office, Google Docs, Google Spreadsheet, Excel, etc. ✅ Discord ✓ Manage Discord server community for the pre-launch, launch, and ongoing community engagement. ✓ Interact with the community and sustain a high level of engagement within the community. ✓ Shill with different accounts, and invite members of other servers. ✓ Input strategies such as contests, music, memes, and other engagement strategies to build and sustain a loyal following to NFT drop. ✅ Also I create customized discord servers with verification, rules setup, bots, channels, Giveaway campaigns to increase hype, and many more. Feel free to get in touch with any queries. Thank you for visiting.

I'm Shreya, a Community Manager and Content Moderator with 5+ years of experience helping brands build thriving, safe, and highly engaged online communities across Discord, Reddit, Facebook Groups, Slack, and more. - Top Rated | 45+ Jobs Completed | 5.0 Rating | 4,000+ Hours Are you looking for a reliable Community Manager who keeps your audience engaged, your brand protected, and your users happy without you having to micromanage every interaction? That's exactly what I do. - What I can do for your brand: Community Management & Engagement Daily interactions, discussion prompts, member onboarding, user retention programs, and relationship-building that turns casual followers into loyal brand advocates. Content Moderation Fast, consistent moderation across forums, social platforms, Discord servers, and messaging communities; keeping your space safe, on-brand, and spam-free. Customer Support (Email | Live Chat | Social Media) Solution-focused, empathetic support that resolves issues quickly and boosts CSAT scores. I've handled high-volume queues while keeping response times low and satisfaction high. Conflict Resolution & Escalation Handling I de-escalate difficult situations professionally, protecting your reputation while making every user feel heard, even the tough ones. Brand Voice & Social Media Strategy Consistent, on-brand communication across every touchpoint. I adapt to your tone whether it's professional, casual, playful, or technical. - Platforms & Tools I Work With: Discord • Reddit • Facebook Groups • Slack • Telegram • Zendesk • Freshdesk • Intercom • Notion • Trello • Hootsuite • Sprout Social • Google Workspace - Why clients keep coming back to me: ✔ Responsive and proactive — I don't wait to be told, I flag issues before they escalate ✔ Strong written communication with a warm, human tone ✔ Experienced with both startup communities and established brand ecosystems ✔ Available for ongoing retainers or project-based work ✔ 100% Job Success Score | Top Rated badge If you need someone who treats your community like their own, let's talk. Send me a message, I typically respond within a few hours.

Why Choose Me? 🚀 Hello! I’m a Top Rated Plus freelancer with over 5000 hours and 8 years of professional experience in Social Media Management, Online Reputation Management, Content Creation, Graphic Design, Video Editing, and Business Development. I bring a global perspective to local marketing strategies. My core focus is understanding and prioritizing client requirements to drive business success effectively. 🌟 Social Media Management & Content Creation 🌟 As a results-driven Social Media Manager, I specialize in: Crafting and implementing comprehensive social media strategies to increase brand visibility and engagement across platforms like Instagram, Facebook, TikTok, and YouTube. Creating compelling content, including Reels, Stories, Carousels, and engaging posts, tailored to each platform's audience. Conducting daily monitoring, competitor analysis, and maintaining hashtag relevance to boost organic reach. Managing audience interactions, responding to comments and DMs, and moderating groups to foster a positive community environment. 🌟 Graphic Design 🌟 I bring creativity to life through - Designing visually appealing social media graphics, ads, brochures, flyers, and banners using advanced tools like Canva and Adobe Suite. Developing custom templates for emails and Microsoft Office, ensuring brand consistency across all communications. 🌟 Online Reputation Management 🌟 I protect and enhance your brand’s online presence by: Monitoring online mentions and reviews, addressing negative comments diplomatically, and accentuating positive feedback. Implementing reputation strategies that improve customer perceptions and foster trust. 🌟 Technical Proficiency & Executive Assistance 🌟 Well-versed in: MS Office, Google Suite, and a variety of CRM tools including Asana, Salesforce, and Jira. Email marketing with platforms like Mailchimp and Klaviyo, ensuring targeted and effective communication campaigns. Advanced scheduling tools such as Hootsuite and Later to maintain a consistent posting schedule. Canva. Photoshop Premier Pro, Final Cut Pro ✅ If you're looking for a dedicated partner to elevate your social media presence, drive engagement through compelling content, and safeguard your brand’s reputation, let’s connect!

I am a Community Manager, Lead Generation Specialist, and Social Media Marketing Professional with 5+ years of experience helping businesses, startups, AI companies, SaaS companies, and online communities grow their online presence and generate qualified leads. My expertise includes LinkedIn Lead Generation, LinkedIn Outreach, Meta Ads, LinkedIn Ads, Community Management, Social Media Marketing, Customer Engagement, and Online Reputation Management. Over the years, I have managed 100+ online communities across various industries and worked with businesses to improve engagement, build active communities, generate leads, and strengthen their digital presence. Services I provide: ✔ Lead Generation & Prospect Research ✔ LinkedIn Outreach & Connection Building ✔ Meta Ads Management ✔ LinkedIn Ads Management ✔ Community Management ✔ Social Media Management ✔ Customer Support & Engagement ✔ Telegram & Discord Community Management ✔ Online Reputation Management ✔ Content Scheduling & Community Growth I focus on professional communication, reliable execution, and delivering measurable results for every client. If you are looking for a dependable professional who can help grow your business, generate leads, manage communities, and support your marketing efforts, I would be happy to discuss your project. Let’s connect and discuss how I can help.

Expert in Discord Communities | Top Business Management Voice on Linkedin 🥇Discord - Manage and set up custom communities for pre-launch, launch, or ongoing community engagement. - Interact with the community to make sure there is a high engagement within the place. - Create custom server strategies, and have the server listed on every discord website. - Host game nights, events, music contests, voice channels, AMAs, and anything to sustain a loyal following. - Can also REPLICATE any setup, or provide a 1-of-1 custom branding, including banners, emojis, and stickers. - Custom Logging system, verification system, embeds, automated moderation, full automation on major tasks so you never have to worry about it! 💖💝 🥈Twitter - Manage accounts, and increase activity by responding to queries, answering doubts, participating in chat, and making comments. - Post regular updates, and sync with Discord. - Brand building, collaborating with different pages, and handling paid promotions! 🥉Linkedin - Manage LinkedIn to create and post worthy content related to the company. - Work in a systematic approach, and reach out to possible clients. - Increase the network size drastically! So, if you're looking for a Discord setup expert and community management specialist to take your community to the next level, let's chat! Send me a message, and let's discuss how I can help you achieve your goals.