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1.6+ Years of Experience in Content Moderation, Quality Analysis, and AI Data Annotation, with professional experience at Accenture (Google process), Adecco (Microsoft News Process), EloElo (Entertainment platform), Telus Digital, and RWS. Content Moderation & Quality Assurance: Moderated high-volume news, live streaming, chat, and video content while enforcing community guidelines and legal compliance. Experienced in handling sensitive and high-risk content, managing escalations, and maintaining strict SLA and quality standards. AI Annotation & Data Evaluation: Worked on AI training projects involving toxic content annotation, AI response evaluation, transcription QA, and data labeling to support AI/ML model improvement. Skilled in reviewing AI-flagged content and ensuring structured, high-quality, model-ready datasets.

Experienced Quality Assurance Specialist | 8 Years in Technical Localization & 5+ Years in Content Moderation/ Trust and Safety I am a high-precision Content Moderator and Data Annotator with an extensive background as a Telugu Linguist. By combining 8+ years of experience in technical translation with over 5+ years dedicated to content moderation for global platforms like Yahoo, ByteDance (TikTok), Glance. I provide the human intelligence needed to scale safe and accurate digital platforms. What I bring to your project: Content Moderation & Safety (5+ Years): Extensive experience as a Content Quality Associate at Brainly, ensuring legal compliance, copyright protection, and community safety. Data Annotation for AI: Proficient in the full AI/ML lifecycle with Innodata, including Text (NLP), Image (Bounding boxes), and Audio annotation to refine generative models. Technical Telugu Localization (8 Years): Expert-level localization for Meta, Google, and Amazon ATMS, delivering cultural relevance and technical accuracy for high-stakes domains like Medical and Fintech. Platform Operations & Integrity: Proven history at ByteDance managing official accounts, troubleshooting escalations, and optimizing operational workflows. Technical Proficiencies: Safety: Policy Enforcement, Copyright Infringement, and Community Risk Mitigation. Linguistic: MTPE (Machine Translation Post-Editing), Transcription, and UI Localization. I am a "Human-in-the-Loop" specialist dedicated to data integrity and platform health. Whether you need a moderator for high-traffic communities or a linguist for complex AI datasets, I deliver institutional-grade quality at scale.

I help startups, businesses, research teams, and media platforms transform complex challenges from different domains like finance, crypto, business, and policy-related topics into clear, engaging, and research-backed outcomes. I bring 13+ years of professional experience across banking, financial services, research, operations, analytics, and business support functions, including experience with globally recognized institutions such as Lehman Brothers, Deutsche Bank AG, and CRISIL. In addition, I have 6+ years of experience working with globally distributed startups and remote teams across domains such as crypto, fintech, media, research, consulting, digital content, and emerging technologies. This combination gives me both structured corporate experience and the adaptability required in fast-moving startup environments. My work has involved: • Financial and business research • Market and industry analysis • Crypto and digital asset content • AI/LLM training, evaluation and review projects • Long-form analytical writing • Content simplification and educational explainers • Multilingual transcription and localization • Business process and operational support I specialize in simplifying technical and information-heavy subjects into content that is: • Clear and easy to understand • Well-structured and engaging • Research-backed and accurate • Tailored for technical and non-technical audiences alike My academic background and professional journey have helped me develop strong analytical, research, communication, and problem-solving capabilities. I have consistently maintained strong academic performance and have built expertise through years of working in high-pressure corporate and startup environments requiring attention to detail, structured thinking, and clear communication. Areas I can help with include: 1. Crypto & fintech content writing 2. Financial and market research 3. Banking and financial services research 4. AI/LLM training, evaluation, and annotation projects 5. Business and economic research 6. Policy and geopolitical research assistance 7. Long-form articles and explainers 8. Content editing and proofreading 9. Research summaries and structured reports 10. Marathi-Hindi-English transcription and localization My areas of familiarity include: - Cryptocurrency & blockchain - Banking & capital markets - Fintech & digital payments - Financial operations and business processes - AI and emerging technologies - International business & geopolitics - BRICS and global economic developments - Digital transformation and startup ecosystems What clients can expect from me: 1) Strong analytical and research skills 2) Professional communication 3) Ability to understand complex domains quickly 4) Structured and high-quality deliverables 5) Attention to detail and accuracy 6) Reliability and professionalism 7) Experience working with international teams and remote environments 8) Ability to simplify difficult concepts for wider audiences My corporate experience has given me exposure to global business standards, process discipline, stakeholder communication, and analytical rigor, while my startup and freelance experience has strengthened my adaptability, creativity, independent execution, and ability to work across multiple domains. I am comfortable working on both short-term and long-term projects and can contribute across research, writing, transcription, AI evaluation, business support, and analytical tasks. Whether you need: - Research-driven articles - Financial or crypto content - Market analysis - AI training support - Business research assistance - Multilingual transcription - Policy or geopolitical research support I focus on delivering accurate, thoughtful, and professionally structured work aligned with your project goals.

6+ Years as Content Moderator – Ensuring accuracy, compliance, and brand safety across high-volume content environments. Skilled in maintaining platform integrity while delivering a positive user experience. HubSpot Proficiency – Hands-on experience with HubSpot CRM, workflows, contact management, email marketing, and reporting to streamline operations and boost conversions. Data Entry & Web Research Excellence – Fast, accurate, and detail-oriented. Adept at gathering, organizing, and validating data to support business decisions. What I Deliver: Content moderation with 100% adherence to community guidelines HubSpot CRM setup, customization, and automation Market and competitor research Accurate and clean data entry (Excel, Google Sheets, CRMs) Quality Assurance checks to ensure error-free deliverables Why Clients Hire Me: Proven ability to handle large-scale projects with tight deadlines Strong analytical and problem-solving skills Clear communication and regular progress updates Commitment to confidentiality and data security Skills Content Moderation & Quality Control HubSpot CRM & Marketing Tools Data Entry (Excel, Google Sheets, CRMs) Web Research & Data Mining Process Documentation & Workflow Optimization Quality Assurance (QA) Employment History Content Moderator – Brainly (6 years) Reviewed and approved thousands of user submissions daily Ensured compliance with community guidelines and policies Provided feedback and process improvements for moderation workflows Team Lead – BPO (Non-Voice, 12 Years) Managed a 15-member team handling data entry and online research Developed productivity trackers and quality reports Trained new hires on tools, guidelines, and client requirements

I’m a Top Rated full-time freelancer with over a decade of experience and more than 34,000 hours completed on Upwork. I specialize in customer service, content moderation, trust & safety, fraud prevention, data entry and operational support. I excel in delivering fast and reliable assistance mainly through live chat and email with a strong focus on user retention, data accuracy, and policy enforcement. I’m committed to fostering safe and engaging user experiences by moderating text, images, and social media content/profile for brand safety. My technical toolkit includes Microsoft Office, Google Workspace, Zendesk, LivePerson, and a variety of other support platforms. In addition to my core skills, I have hands-on leadership experience managing teams, streamlining workflows, and driving process improvements. I’m a clear communicator, proactive problem-solver, and quick learner who thrives in dynamic environments and adapts easily to new tools and systems.

With over 12 years of experience in Trust & Safety, Content Moderation, and Fraud Detection, I've helped global platforms maintain safe, trusted communities by reviewing high volumes of user-generated content, investigating suspicious activity, enforcing platform policies, and handling complex edge cases with consistency and accuracy. I have worked with platforms including Brainly, GunPost, LiveLeak, SetScouter, and OnlyLads, moderating text, images, videos, live chat, and user-generated listings while identifying scams, fake accounts, spam, abuse, and other policy violations. 🔍 Core Expertise Trust & Safety Operations Content Moderation (Text, Images, Video & Live Chat) Fraud Detection & Scam Investigation User Report Investigation & Escalation Policy Enforcement & Compliance High-Volume Queue Management Risk Assessment & Account Reviews ⚙️ Experience Highlights 12+ years of Trust & Safety and moderation experience Reviewed high volumes of user-generated content while maintaining strict quality standards Investigated scams, fake accounts, spam networks, and suspicious user activity Worked on platforms serving both general audiences and minors, as well as adult communities Experienced in handling sensitive content including violence, harassment, explicit material, and illegal content according to platform policies 🛠 Tools & Platforms Zendesk • Gorgias • Help Scout • Intercom • HubSpot • Groove • Freshdesk • Google Workspace • Slack • Trello • ClickUp • Microsoft Office I adapt quickly to proprietary moderation tools, workflows, and policy guidelines. ✅ Why Clients Choose Me Excellent judgment in complex moderation decisions Consistent accuracy under pressure Strong attention to detail Reliable communication and fast turnaround Proven experience working with distributed global teams If you're looking for a dependable Trust & Safety professional who can protect your platform, identify risks, and make well-reasoned moderation decisions, I'd be happy to discuss how I can support your team.