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5+ years of operations and client support experience helping teams work smoother and smarter. I support founders, executives, and growing businesses by keeping their operations organized, communication clear, and systems functioning without friction. My goal is simple, to lighten your workload and make your processes more efficient. What I Do Best • Keep fast moving teams organized so nothing gets missed • Manage day to day operations with consistent follow through • Support clients with clear onboarding, fast responses, and strong communication • Build simple workflows that reduce manual work and keep tasks aligned • Turn scattered responsibilities into a clean, structured plan Tools I Am Skilled In • Google Workspace and Microsoft 365 • Notion for planning, task management, and documentation • Airtable for databases and structured workflows • Quickbase for workflow automations and internal tools • CRM systems like HubSpot and Go High Level • Canva for clean presentations and light design • Project tools including Asana, Jira, and ClickUp style systems • Email tools including Mailchimp and automated pipelines Experience That Makes Me a Good Fit • Supported directors on Canadian government funded projects with scheduling, outreach, reports, and documentation • Managed client communication, onboarding, and support across North America and Europe • Built workflow automations and systems across HR, compliance, and operations • Assisted teams with outreach, marketing coordination, lead follow ups, and content scheduling • Provided reliable admin and research support in busy, deadline driven environments How I Work • Organized, calm, and consistent under pressure • Quick to learn new tools and platforms • Communicate clearly and professionally • Focused on results and quality • Take ownership of my work and act as a true partner, not just a task doer

I am Salesforce Certified Administrator/Developer/UI Developer with experience in customizing and personalizing salesforce.com to fit the business specific needs for small/medium and big sized companies. I have worked on 80+ projects. Whether you are trying to build additional custom functionalities or set up salesforce from scratch- I can help you! I am experienced in the following: • Visual force pages • Lightning Components/Aura Component/Lightning Web Component • Apex classes • Standard or custom Reports & Dashboards • Triggers • JavaScript • Salesforce Admin • Migration of data from one org to another and manipulation using Salesforce tools • REST/SOAP API integration of third party platform with salesforce on scheduler or real time basis • App exchange development • HTML/ Bootstrap/CSS/JavaScript/ JQuery/WordPress/Angular9 • Flows/Process builders • Sales Cloud/Service Cloud/Experience Cloud/Pardot/NPSP/Property Base Knowledge base • Conga/DocuSign All in All!! I take the complete ownership of the project and fully manage the project from start to finish. Regular communication is really important to me, so will be in touch

Hi, I’m Valentina, a Canada-based Business Operations and Administrative Support Specialist helping businesses, consultants, agencies, coaches, course creators, and growing teams organize their operations, improve their systems, and keep important work moving. With over ten years of experience in administration, technical support, client communication, CRM management, workflow coordination, website updates, reporting, and process documentation, I bring both operational structure and technical confidence to the businesses I support. I help clients reduce administrative bottlenecks, organize scattered information, improve follow-up, document repeatable processes, and maintain the digital systems their businesses rely on. ### How I can support your business **Administrative and Executive Support** * Calendar, inbox, and meeting management * Client communication and follow-up * Document preparation and file organization * Research, reporting, and data management * Travel, event, and webinar coordination **Operations and Systems Support** * Workflow and task-management coordination * Client onboarding and offboarding systems * SOP creation and process documentation * CRM organization, updates, and pipeline tracking * Internal system cleanup and organization * Dashboard maintenance and operational reporting **Technical and Digital Support** * Website content and backend updates * CRM and email-marketing administration * Workflow automation using Zapier, Make, and Google Apps Script * Course-platform and membership support * Forms, integrations, tracking, and system troubleshooting * Canva presentations, templates, and digital assets I work comfortably across platforms such as Google Workspace, Microsoft 365, ClickUp, Asana, Monday, Trello, Notion, HubSpot, Salesforce, GoHighLevel, Zoho, Keap, Pipedrive, Kajabi, Thinkific, Systeme . io, WordPress, Squarespace, Wix, Ivorey, Shopify, Mailchimp, ActiveCampaign, Zapier, Make, Canva, Power BI, and related business tools. ### What it is like to work with me I am proactive, organized, detail-oriented, dependable, and comfortable taking ownership of both administrative and technical responsibilities. I do not wait for constant reminders. I learn how your business operates, identify what needs attention, and help create systems that make day-to-day work easier to manage. I am available for: * Defined fixed-price projects * Ongoing monthly support * Long-term operations and administrative partnerships Send me a message with the challenges you are experiencing, the systems you currently use, and the outcome you need. I will recommend the most practical way to move forward.

✅ Expert-Vetted | Top 1% AI Specialist on Upwork I’m Abdullah a senior backend engineer and AI specialist with 9+ years of experience building intelligent systems at scale. I design agentive workflows, multi-agent pipelines, and LLM-powered tools that go beyond responses they reason and act. My work sits at the intersection of AI agents, scalable backend architecture (primarily with Django & FastAPI), and cloud-native deployment helping startups and enterprises bring automation to life through clean, intelligent design. 🧠 LLM Expertise: - Familiar with foundation models from OpenAI (GPT-4, o series), Anthropic (Claude Sonnet series), DeepSeek, Qwen, and more - Experience with private model hosting via Azure OpenAI and Azure AI Foundry for enterprise use - Build RAG pipelines with structured context injection and tight control over data flow - Strong focus on LLM observability using LangSmith, LangFuse, and structured logging strategies - Familiarity with leading vector stores including Pinecone, ChromaDB, FAISS, and Zep ⚙️ What I Build: - Multi-agent systems and LangGraph-powered workflows for decision-making and coordination - LLM-integrated apps and APIs using Flowise, LangChain, and FastAPI - Chatflows and agentflows to drive smart automation across operations - Intelligent backend systems with Django, tailored for data-rich, AI-augmented applications - Private AI deployments and LLMOps infrastructure for enterprise-grade security and control 🌍 Cloud & DevOps Strength: - Proven experience deploying and scaling systems on AWS, Azure, and GCP - Expertise in infrastructure automation, monitoring, and performance optimization - From CI/CD to Kubernetes, I bring DevOps and cloud engineering together to deliver resilient systems 🚀 If you're building agentive AI products or automation-first platforms, let’s work together to turn your vision into robust, intelligent software.

Behind every exceptional customer experience, successful project, and high-performing team is someone making sure every detail is executed, every relationship is nurtured, and every process runs smoothly. That's where I do my best work. I am a Client Relationship Specialist, Project Coordinator, Executive Assistant, and Operations Professional with extensive experience supporting executives, business leaders, clients, and cross-functional teams in fast-paced, remote environments. My focus is simple: build strong relationships, keep projects moving, improve operational efficiency, and ensure clients receive a seamless experience from start to finish. I enjoy being the person who brings order to complexity. Whether I'm managing client accounts, coordinating projects, overseeing day-to-day operations, or supporting executive leadership, I create structure that allows teams to perform at their highest level while ensuring nothing falls through the cracks. Building lasting client relationships has been a constant throughout my career. I serve as a trusted point of contact, communicate proactively, resolve issues with empathy and professionalism, manage expectations, and follow through on commitments. I believe great customer experiences are built through responsiveness, attention to detail, and genuine relationship management, which naturally leads to higher client satisfaction, retention, and loyalty. As a Project Coordinator, I manage competing priorities with confidence by organizing timelines, coordinating meetings, tracking deliverables, documenting action items, facilitating communication across departments, and ensuring projects stay on schedule. I am comfortable collaborating with leadership, vendors, clients, and internal stakeholders while maintaining visibility on project progress from planning through completion. Operations is where I naturally thrive. I enjoy identifying inefficiencies, improving workflows, documenting processes, implementing standard operating procedures, and introducing systems that increase productivity and scalability. I adapt quickly to new technologies and enjoy learning tools that help teams work smarter. I have hands-on experience working with a wide range of business software, including Microsoft 365, Google Workspace, Slack, Microsoft Teams, Zoom, Asana, Trello, ClickUp, Notion, Airtable, Smartsheet, Calendly, DocuSign, Adobe Acrobat, Canva, QuickBooks, Xero, HubSpot CRM, Salesforce, Zoho CRM, Pipedrive, Zendesk, Freshdesk, Intercom, Jira, Confluence, SharePoint, Dropbox, Google Drive, OneDrive, ChatGPT, Microsoft Copilot, and AI-powered productivity tools. I quickly learn new platforms and integrate them into efficient day-to-day workflows. My experience includes executive calendar management, customer success, client onboarding, account coordination, CRM management, project planning, stakeholder communication, workflow optimization, process documentation, meeting coordination, travel management, inbox management, data management, reporting, administrative support, vendor coordination, contract administration, scheduling, customer support, issue resolution, and cross-functional collaboration. Colleagues know me as someone who remains calm under pressure, communicates clearly, takes initiative, and follows through. I enjoy solving problems before they become obstacles, balancing multiple priorities, and creating an environment where clients feel valued and teams can focus on delivering results. Whether supporting a startup, an established organization, or a growing remote team, my goal remains the same: strengthen client relationships, streamline operations, coordinate successful projects, and provide dependable support that helps people and businesses succeed. If you're looking for someone who combines strong relationship management, project coordination, operational excellence, and customer-first thinking with a proactive, dependable approach, I'd love the opportunity to contribute to your team. — Evangel

★ Hi, I am Christell ★ I help you to deliver results by designing learning content or helping you manage your tasks your project tasks. I am an instructional designer and e-Learning developer who is passionate about making learning meaningful and engaging. For the past 5 years, I have been designing instructional opportunities for diverse learners. I have over 10 years experience as a classroom teacher and bring a wealth of practical knowledge and experience in designing learning content that would be most suitable, and engaging for learners (5 to 17 years). I am also a facilitator of adult learning, both in-person and virtua facilitation. I can design learning content including templates, worksheets, quizzes, assessments, learning videos, animated content, audio recordings and graphics. I can convert your content into e-books, animated videos, PowerPoint presentations, case studies, digital games or online courses. I am a highly-organized and quick-learning individual able to work independently, communicate clearly, and manage multiple projects while meeting deadlines in a fast-paced environment. I have experience managing high stake projects and collaborating with stakeholders and subject matter experts (SMEs). In terms of project support, I can help you manage project tasks through products such as Trello, Asana, Click up or Notion. I can map detailed processes using Microsoft Visio or Lucid chart. Skills: Instructional Design | e-Learning Development | Training | Coaching | Implementation | Adult Education | Project Management | Distance Learning | Leadership | Instruction | Curriculum Design | Technical Writing | Mentoring | Presenting | Onboarding | Collaboration | Agile | Scenario Based Learning | Content Development | Video Editing | Audio Editing | Quality Assurance (QA) Technology: Articulate Rise 360 | Vyond | Camtasia | Google Suite | Microsoft PowerPoint | Zoom | Asana | Trello | Slack | Canva | Kahoot | Mentimeter | Slido | Miro I Notion I Visio I Microsoft Planner I Lucid chart I Moodle LMS I Clickup Other tools that I have advanced proficiency in: Accounting - QuickBooks, Video editing - Capcut, Email marketing - Mailchimp, Search Engine Optimization - Google Key word search and Google Analytics, Social Media Marketing - Facebook, Instagram and LinkedIn. Please reach out to me so that I cam get started on your project ASAP. Looking forward to helping you to achieve your goals.