Hire the Best Records Managers in Calgary, AB

25 years in e-commerce analytics. I set up tracking that actually works, build reports people read, and find the leaks in your conversion funnel - then fix them. Shopify is my home turf. Data is my language. Background and interests: -------------------------------- Specialize in optimizing online presence for businesses, committed to helping them increase revenue by guiding customers through a website's conversion path. 15 years of experience in competitive markets such as travel, real estate, and retail e-commerce. Prefer to dive deep into problem-solving. Have a great experience with A/B testing (VWO, Optimizely, Convert, and Google Optimize), in-page analytics (Hotjar, Crazyegg, also using privately developed analytic tools for daily work). I would be pleased to get involved in projects that are already using event-based analytic tools such as Heap, Mixpanel, Amplitude, etc. Highly interested in working towards machine learning, forecasting, prediction of customer behavior analytics, and big data reporting. Prefer to work closely with the client's team, providing tests, feedback, and continuous implementation to deliver the best result. Promote simple over complicated. What I can do for you: --------------------------- - Conversion rate and revenue optimization (Shopify/Shopify Plus); - Significantly reduce the bounce rate of a website to keep people highly engaged with your content/products/services. Pure user engagement, no dirty technical tricks involved; - Configure proper visitor engagement tracking and web-analytic tools (GA4, Google Analytics, Tag Manager, A/B testing, Heap, Amplitude, Hotjar, etc); - Setup GDPR/CCPA cookie consent banner (Cookiebot); - Server-side tracking (Stape); - Setup Google Analytics, Google Ads, Meta pixel; - Proper custom UTM link tagging and training for your marketing team; - Create ad-hoc and ongoing reports and reporting frameworks (ShopifyQL, Looker aka Google Data Studio, Google Sheets files, stand-alone reports, BI software). Key facts: ------------ - In business for 25 years, have proven work records on Upwork since 2016; - Top 1% among Shopify Conversion Rate Optimization specialists on Upwork; - Had the honor to work with 8-figures businesses (Coolina USA, Airtreks, Hotspot Shield, JustYou24, bookspahotel, Shiny Rock group) and celebrities (involved in social impact projects); - Regularly attend Conversion Rate and Marketing conferences to improve my skills and keep up with the trends; - A detail-oriented and data-driven person. Quick turnaround guaranteed most of the time; - Developed a web analytics software specialized solely in helping to reduce bounce rates

Fractional HR Generalist with 10+ years of progressive HR Operations experience supporting organizations of all sizes — from regional healthcare providers to large national co-operatives. Throughout my career I have worked across the full HR spectrum including HR Shared Services, Payroll Administration, Benefits, Talent Acquisition, Onboarding & Offboarding, Compliance, and HRIS Management (UKG Pro & Oracle HCM). This broad foundation gives me the ability to step into any HR function and add immediate value. I now offer fractional and part-time HR consulting through Clarity HR Co., helping small and mid-sized businesses build strong HR foundations without the cost of a full-time hire. My core areas of support: ✅ Fractional & part-time HR generalist support ✅ HR process setup & documentation ✅ Onboarding & offboarding programs ✅ Payroll & benefits administration support ✅ Talent acquisition & recruitment support ✅ Employee handbook & policy writing ✅ HRIS data management (UKG Pro, Oracle HCM) ✅ HR compliance & audit support I am currently completing the Wharton People Analytics Certificate to bring a data-informed lens to every engagement. Whether you are a growing business that needs part-time HR support, a consultant looking to collaborate, or an organization needing hands-on HR help — I would love to connect!

Is your business running on too many manual processes, disconnected tools, or inefficient workflows? I help businesses streamline operations by building organized workflow systems, automations, and operational processes that save time, reduce admin work, and improve day-to-day efficiency. From CRM automation and task management systems to AI-enhanced customer workflows, I build practical systems that help businesses operate more smoothly and scale without operational chaos. I work with tools like Monday, Asana, ClickUp, Make, Zapier, Notion, Airtable, and AI-powered automation tools to create systems that actually work for your business—not overly complicated setups that break after implementation. 🔧 What I Can Help You With: ⚡Workflow Automation & Operations Systems: - Workflow automation using Make, Zapier, and n8n - CRM and lead management workflows - Client onboarding and follow-up systems - Task automation and recurring process setup - SOP organization and operational workflows ⚡Project Management Platforms & Optimization: - Monday workspace setup and optimization - ClickUp workflows, dashboards, and automations - Asana implementation and operational structure - Process mapping and reporting systems - Workflow cleanup and restructuring ⚡AI-Enhanced Business Automation: - AI-powered customer support workflows - AI receptionist and appointment booking systems - Lead qualification and routing - Automated customer communication systems - AI-assisted operational processes ⚡ Results Clients Can Expect: - Reduced manual admin work - More organized operations and workflows - Faster response times and follow-ups - Improved visibility across projects and teams - Time savings through automation and process optimization 🌟 Example Systems I’ve Built: ✔ AI Receptionist for Beauty Business Automated appointment booking, customer inquiries, and follow-up workflows to reduce missed calls and improve response times. ✔ Workflow Automation System Connected CRM, forms, and communication tools to automate internal processes and reduce repetitive manual work. ✔ Customer Support Workflow Built an AI-assisted support system that handled inbound inquiries and routed requests to the appropriate team member. 🧠 Why Clients Work With Me: ✔ Operations + Automation Focus I focus on building systems that improve how businesses actually operate day to day. ✔ Practical, Business-Focused Solutions I prioritize workflows that are reliable, scalable, and easy for teams to manage. ✔ End-to-End Implementation From workflow planning and setup to QA testing, documentation, and optimization. ✔ Flexible Collaboration Available for project-based work, ongoing support, operational improvements, and workflow optimization projects. 📩 Let’s Work Together If you need help with: - workflow automation - operational systems - project management tools - CRM setup - process optimization - AI-enhanced workflows Send me a message and let’s build systems that help your business run more efficiently.

HIGH GROWTH START-UP SPECIALIST! ABOUT ME — WHAT YOU GET WHEN YOU HIRE ME You're a busy founder, CEO, or executive who needs more than a task-taker — you need a trusted right hand who thinks three steps ahead, never drops a ball, and makes you look good in every room (virtual or otherwise). That's exactly what I do. With 20+ years supporting C-Suite executives across energy, finance, and tech — including fully remote roles — I bring the polish of an in-house EA with the flexibility of a freelancer. I hold the globally recognized Certified World Class Assistant (CWCA) designation and have supported boards of directors, managed multi-country offices, and secured over $1.7M in grant funding for clients in Canada. ◆ WHY CLIENTS CHOOSE ME OVER OTHER FREELANCERS → I've done this at the highest level — CEOs, CFOs, COOs, and Boards of Directors, not just managers. → Remote-first since 2024: I'm set up, disciplined, and proven in async/virtual environments across time zones. → I treat your business like my own — proactive, not reactive. I anticipate issues before they become problems. → Certified World Class Assistant (CWCA) — one of a small group of EAs in Canada to hold this credential. → No learning curve on governance: I've run board meetings, filed SEDI & SEDAR, and administered Diligent portals. → Flexible engagement: hourly, retainer, or project-based. I scale to your needs. ◆ SERVICES I OFFERINGS 📅 Calendar & Scheduling · Complex multi-exec calendars · Time zone management · Meeting prep & follow-up · Outlook & Google Calendar ✈️ Travel Management · End-to-end itineraries · Flight, hotel & car booking · Visa & logistics support · Expense reconciliation 📋 Board & Governance Support · Agenda & minutes writing · Diligent Board portal admin · Resolution & filing prep · Director communications 💼 Virtual Office Management · Inbox & email triage · Vendor & supplier liaison · Document & records mgmt · SOP creation 📣 Communications & PR · Stakeholder correspondence · Press release distribution · SEDAR / MarketWire filings · Social media management 📊 Projects & Research · Project coordination (AutoTask) · Online research & reporting · Grant writing & applications · KPI tracking & reporting 🎉 Events & Coordination · Corporate events & retreats · Conference registration · Team & volunteer events · Vendor coordination 🔒 Confidential Support · NDA & contract admin · C-suite level discretion · Sensitive file management · HR support & onboarding

Hi I'm Cynthia I am an Automation & Operations Specialist passionate about transforming manual, repetitive workflows into streamlined, intelligent systems that boost productivity and clarity for growing teams. For over 10 years I have designed and built workflow systems that eliminate manual tracking, improve accountability, and simplify communication between teams. Whether you’re managing customers, projects, or vendors, I help you structure your data and processes to work intelligently, not manually. I have a strong background in operations, project coordination, and Administrative assistance, I bring both operational insight and technical expertise to every project. My focus is on helping startups, agencies, and organizations automate and manage their internal systems using Airtable, Zapier, n8n, Monday.com, GoHighLevel, Make.com, Clickup, Notion, and other modern tools. Here’s what I can do for you: Airtable Setup & Optimization: Create connected bases, interfaces, and automations that handle customer onboarding, project tracking, or internal data management. Monday.com System Design: Build automated boards for production, project, or task tracking — with sub-items, dependencies, Slack alerts, and dashboards. GoHighLevel CRM Setup: Import, map, and migrate data seamlessly from Google Sheets or Excel into GHL for client tracking and communication. Process Automation: Set up no-code workflows that reduce repetitive tasks, automate updates, and trigger email or Slack notifications. Dashboard Design: Build summary dashboards for team visibility using Monday.com, Airtable, or Power BI-style reports. Data Cleaning & Migration: Validate, map, and import data accurately while ensuring consistency and usability across systems. Featured Projects Production Status Board – Monday.com Built a complete production management system to track overseas vendor orders from purchase order to delivery. Implemented automations for Slack alerts, due-date reminders, and automatic archiving of delivered items. Created dashboards to visualize vendor performance, deadlines, and workload distribution. Customer Onboarding System – Airtable Designed a base and interface for a B2B SaaS onboarding workflow with automated reminders, acceptance/rejection flows, and linked views to track progress by owner or stage. GoHighLevel CRM Migration Migrated 30+ client contacts from Google Sheets to GoHighLevel, mapping custom fields and validating data accuracy. Created a clean contact management structure for smooth client communication. Student Tracking & Class Management – Airtable (Team Project) Contributed to the Classes table setup, tracking attendance, homework completion, and session scheduling with automation triggers for reminders and tutor notifications. Why Clients Hire Me Operational Understanding: I design systems that align with real business processes — not just software features. Automation Expertise: I build workflows that save time, improve consistency, and reduce manual errors. Clarity & Documentation: I document every process step for easy team onboarding and maintenance. Strong Communication: I ensure smooth collaboration, progress updates, and quick turnaround. Tools I Use Airtable | Monday.com | GoHighLevel | Slack | Google Workspace | ClickUp | Trello | Asana | Zapier | Power BI | Excel | Canva Industries Served SaaS / Tech Startups Education & Tutoring Real Estate & Agencies Operations & Logistics Banking & Financial Services Let’s Build Something Smart!!!! If you’re ready to transform your messy spreadsheets into a clean, automated workflow, let’s talk. I’ll help you design a reliable, scalable system that your team will actually enjoy using.

Local SEO Expert helping service-based businesses rank higher on Google, dominate local search, and generate consistent calls, visits, appointments, leads, etc. If your business depends on local customers, I can help you turn SEO into a predictable revenue channel, not just traffic. I’ve been doing SEO since 2012, working with businesses in the US, UK, and Canada, including highly competitive markets. Most SEO freelancers focus on rankings. I focus on: ✔ Leads ✔ Revenue ✔ Market domination Because rankings without conversions are useless. What I can help you with: • Local SEO optimization • Google My Business (GMB) optimization & ranking • SEO audits (technical + on-page + off-page) • Fixing ranking drops • On-page SEO & content optimization • Technical SEO fixes • Competitive analysis & keyword strategy • Linkbuilding and citation management • Lead-focused SEO strategy for service businesses Results I've delivered: • Ranked local businesses on page 1 in competitive markets • Increased organic leads for service-based companies • Built SEO systems generating consistent inbound leads • Helped businesses compete against bigger brands (I can walk you through real examples if needed.) Who I work best with: • Service-based businesses (local or national) • Companies serious about growth • Clients who care about ROI, not just rankings If you're looking for cheap SEO → I’m not the right fit. If you want results → let’s talk. Send me your website, and I’ll quickly tell you what’s holding your rankings back — no fluff.