I am an experienced Bilingual Customer management specialist that has worked in both receivables and payables as well as customer resolution roles with a proven track record of delivering performance Objectives. I also double as a professional Certification as a Community Interpreter and Translator in Canada. This includes bridging language barriers, promoting clear communication, and supporting diverse communities with professionalism and cultural understanding. I am results oriented and pride myself in seeing projects from Start to Finish. Some of my notable achievements in my career so far have been; Effective Management of receivables accounts and follow up of management operations. Implementation of processes to attain Productivity Agenda and deliver Efficiencies in funds allocations. Effectively Motivating and encouraging my Team to deliver Performance objectives and improve on ways of working.
Accounts Receivable
Accounts Payable
Customer Care
Financial Reporting
Budget Management
Drashti P.
Calgary, Canada
$50/hr
5.0
1 jobs
Fractional HR Generalist with 10+ years of progressive HR Operations experience supporting organizations of all sizes — from regional healthcare providers to large national co-operatives.
Throughout my career I have worked across the full HR spectrum including HR Shared Services, Payroll Administration, Benefits, Talent Acquisition, Onboarding & Offboarding, Compliance, and HRIS Management (UKG Pro & Oracle HCM). This broad foundation gives me the ability to step into any HR function and add immediate value.
I now offer fractional and part-time HR consulting through Clarity HR Co., helping small and mid-sized businesses build strong HR foundations without the cost of a full-time hire.
My core areas of support:
✅ Fractional & part-time HR generalist support
✅ HR process setup & documentation
✅ Onboarding & offboarding programs
✅ Payroll & benefits administration support
✅ Talent acquisition & recruitment support
✅ Employee handbook & policy writing
✅ HRIS data management (UKG Pro, Oracle HCM)
✅ HR compliance & audit support
I am currently completing the Wharton People Analytics Certificate to bring a data-informed lens to every engagement.
Whether you are a growing business that needs part-time HR support, a consultant looking to collaborate, or an organization needing hands-on HR help — I would love to connect!
Recruiting
HR System Management
HR & Recruiting Software
HR Policy
Employee Onboarding
Employee Relations
Employee Training
Cynthia O.
Calgary, Canada
$23/hr
5.0
8 jobs
Hi
I'm Cynthia
I am an Automation & Operations Specialist passionate about transforming manual, repetitive workflows into streamlined, intelligent systems that boost productivity and clarity for growing teams.
For over 10 years I have designed and built workflow systems that eliminate manual tracking, improve accountability, and simplify communication between teams. Whether you’re managing customers, projects, or vendors, I help you structure your data and processes to work intelligently, not manually.
I have a strong background in operations, project coordination, and Administrative assistance, I bring both operational insight and technical expertise to every project. My focus is on helping startups, agencies, and organizations automate and manage their internal systems using Airtable, Zapier, n8n, Monday.com, GoHighLevel, Make.com, Clickup, Notion, and other modern tools.
Here’s what I can do for you:
Airtable Setup & Optimization: Create connected bases, interfaces, and automations that handle customer onboarding, project tracking, or internal data management.
Monday.com System Design: Build automated boards for production, project, or task tracking — with sub-items, dependencies, Slack alerts, and dashboards.
GoHighLevel CRM Setup: Import, map, and migrate data seamlessly from Google Sheets or Excel into GHL for client tracking and communication.
Process Automation: Set up no-code workflows that reduce repetitive tasks, automate updates, and trigger email or Slack notifications.
Dashboard Design: Build summary dashboards for team visibility using Monday.com, Airtable, or Power BI-style reports.
Data Cleaning & Migration: Validate, map, and import data accurately while ensuring consistency and usability across systems.
Featured Projects
Production Status Board – Monday.com
Built a complete production management system to track overseas vendor orders from purchase order to delivery. Implemented automations for Slack alerts, due-date reminders, and automatic archiving of delivered items. Created dashboards to visualize vendor performance, deadlines, and workload distribution.
Customer Onboarding System – Airtable
Designed a base and interface for a B2B SaaS onboarding workflow with automated reminders, acceptance/rejection flows, and linked views to track progress by owner or stage.
GoHighLevel CRM Migration
Migrated 30+ client contacts from Google Sheets to GoHighLevel, mapping custom fields and validating data accuracy. Created a clean contact management structure for smooth client communication.
Student Tracking & Class Management – Airtable (Team Project)
Contributed to the Classes table setup, tracking attendance, homework completion, and session scheduling with automation triggers for reminders and tutor notifications.
Why Clients Hire Me
Operational Understanding: I design systems that align with real business processes — not just software features.
Automation Expertise: I build workflows that save time, improve consistency, and reduce manual errors.
Clarity & Documentation: I document every process step for easy team onboarding and maintenance.
Strong Communication: I ensure smooth collaboration, progress updates, and quick turnaround.
Tools I Use
Airtable | Monday.com | GoHighLevel | Slack | Google Workspace | ClickUp | Trello | Asana | Zapier | Power BI | Excel | Canva
Industries Served
SaaS / Tech Startups
Education & Tutoring
Real Estate & Agencies
Operations & Logistics
Banking & Financial Services
Let’s Build Something Smart!!!!
If you’re ready to transform your messy spreadsheets into a clean, automated workflow, let’s talk. I’ll help you design a reliable, scalable system that your team will actually enjoy using.
Customer Service
Executive Support
Automation
Airtable
ClickUp
Automated Workflow
Zapier
Project Management
Make.com
Trello
Asana
CRM Automation
Business Process Automation
Marketing Automation
Data Analysis
Dmytro M.
Calgary, Canada
$65/hr
5.0
221 jobs
25 years in e-commerce analytics. I set up tracking that actually works, build reports people read, and find the leaks in your conversion funnel - then fix them. Shopify is my home turf. Data is my language.
Background and interests:
--------------------------------
Specialize in optimizing online presence for businesses, committed to helping them increase revenue by guiding customers through a website's conversion path.
15 years of experience in competitive markets such as travel, real estate, and retail e-commerce. Prefer to dive deep into problem-solving. Have a great experience with A/B testing (VWO, Optimizely, Convert, and Google Optimize), in-page analytics (Hotjar, Crazyegg, also using privately developed analytic tools for daily work).
I would be pleased to get involved in projects that are already using event-based analytic tools such as Heap, Mixpanel, Amplitude, etc. Highly interested in working towards machine learning, forecasting, prediction of customer behavior analytics, and big data reporting.
Prefer to work closely with the client's team, providing tests, feedback, and continuous implementation to deliver the best result.
Promote simple over complicated.
What I can do for you:
---------------------------
- Conversion rate and revenue optimization (Shopify/Shopify Plus);
- Significantly reduce the bounce rate of a website to keep people highly engaged with your content/products/services. Pure user engagement, no dirty technical tricks involved;
- Configure proper visitor engagement tracking and web-analytic tools (GA4, Google Analytics, Tag Manager, A/B testing, Heap, Amplitude, Hotjar, etc);
- Setup GDPR/CCPA cookie consent banner (Cookiebot);
- Server-side tracking (Stape);
- Setup Google Analytics, Google Ads, Meta pixel;
- Proper custom UTM link tagging and training for your marketing team;
- Create ad-hoc and ongoing reports and reporting frameworks (ShopifyQL, Looker aka Google Data Studio, Google Sheets files, stand-alone reports, BI software).
Key facts:
------------
- In business for 25 years, have proven work records on Upwork since 2016;
- Top 1% among Shopify Conversion Rate Optimization specialists on Upwork;
- Had the honor to work with 8-figures businesses (Coolina USA, Airtreks, Hotspot Shield, JustYou24, bookspahotel, Shiny Rock group) and celebrities (involved in social impact projects);
- Regularly attend Conversion Rate and Marketing conferences to improve my skills and keep up with the trends;
- A detail-oriented and data-driven person. Quick turnaround guaranteed most of the time;
- Developed a web analytics software specialized solely in helping to reduce bounce rates
Google Tag Manager
A/B Testing
Looker Studio
Google Analytics
Conversion Rate Optimization
Google Optimize
Hotjar
Amplitude
Data Analysis
Usability Testing
Web Analytics
Shopify
Supermetrics
Pia G.
Calgary, Canada
$50/hr
5.0
8 jobs
HIGH GROWTH START-UP SPECIALIST!
ABOUT ME — WHAT YOU GET WHEN YOU HIRE ME
You're a busy founder, CEO, or executive who needs more than a task-taker — you need a trusted right hand who thinks three steps ahead, never drops a ball, and makes you look good in every room (virtual or otherwise). That's exactly what I do.
With 20+ years supporting C-Suite executives across energy, finance, and tech — including fully remote roles — I bring the polish of an in-house EA with the flexibility of a freelancer. I hold the globally recognized Certified World Class Assistant (CWCA) designation and have supported boards of directors, managed multi-country offices, and secured over $1.7M in grant funding for clients in Canada.
◆ WHY CLIENTS CHOOSE ME OVER OTHER FREELANCERS
→ I've done this at the highest level — CEOs, CFOs, COOs, and Boards of Directors, not just managers.
→ Remote-first since 2024: I'm set up, disciplined, and proven in async/virtual environments across time zones.
→ I treat your business like my own — proactive, not reactive. I anticipate issues before they become problems.
→ Certified World Class Assistant (CWCA) — one of a small group of EAs in Canada to hold this credential.
→ No learning curve on governance: I've run board meetings, filed SEDI & SEDAR, and administered Diligent portals.
→ Flexible engagement: hourly, retainer, or project-based. I scale to your needs.
◆ SERVICES I OFFERINGS
📅 Calendar & Scheduling
· Complex multi-exec calendars
· Time zone management
· Meeting prep & follow-up
· Outlook & Google Calendar
✈️ Travel Management
· End-to-end itineraries
· Flight, hotel & car booking
· Visa & logistics support
· Expense reconciliation
📋 Board & Governance Support
· Agenda & minutes writing
· Diligent Board portal admin
· Resolution & filing prep
· Director communications
💼 Virtual Office Management
· Inbox & email triage
· Vendor & supplier liaison
· Document & records mgmt
· SOP creation
📣 Communications & PR
· Stakeholder correspondence
· Press release distribution
· SEDAR / MarketWire filings
· Social media management
📊 Projects & Research
· Project coordination (AutoTask)
· Online research & reporting
· Grant writing & applications
· KPI tracking & reporting
🎉 Events & Coordination
· Corporate events & retreats
· Conference registration
· Team & volunteer events
· Vendor coordination
🔒 Confidential Support
· NDA & contract admin
· C-suite level discretion
· Sensitive file management
· HR support & onboarding
Meeting Agendas
Calendar Management
Travel Planning
Meeting Scheduling
Project Management
Email
Grant Application
Hosting Online Meetings
Expense Reporting
Interview Preparation
Anastasiia R.
Calgary, Canada
$30/hr
5.0
24 jobs
🔥 Top Rated UI/UX Designer on Upwork | 100% Job Success 🏆
🚀 Available to start quickly | Based in Calgary, Canada (MT)
👉 Press “𝐈𝐍𝐕𝐈𝐓𝐄 𝐓𝐎 𝐓𝐇𝐄 𝐉𝐎𝐁” or “𝐒𝐄𝐍𝐃 𝐀 𝐌𝐄𝐒𝐒𝐀𝐆𝐄” and I’ll quickly get back to you with tailored UI/UX solutions to elevate your project. 👋
I’m a Top Rated UI/UX Designer with over 5 years of professional experience, helping startups and established companies turn ideas into intuitive, high-converting web and mobile applications. My expertise covers the entire design process — from user research and wireframes to high-fidelity prototypes and developer-ready design systems.
Industries & niches I’ve worked in include:
• SaaS & Enterprise Software
• eCommerce & Marketplaces
• Finance & Banking
• Health & Medical Platforms
• Education & E-learning
• Travel & Hospitality
• Food & Delivery Services
• Beauty & Wellness
• Sports & Fitness
• Real Estate & Property Management
• Legal & Law Firms
• Marketing & Agencies
• Social Media & Networking Platforms
• Corporate Websites & Portals
• Startups & MVP Products
What I offer:
• Web & Mobile App UI/UX Design
• Dashboard, Admin Panel & SaaS Design
• Responsive & Human-Centered Design
• High-Fidelity Screens & Clickable Prototypes (Figma / Adobe XD)
• Design Systems & UI Kits
• Branding & Visual Identity
• Landing Page & Marketing Material Design
• UX Research, User Flows & Wireframes
• Developer Handoff & Documentation
Recent highlights & results:
🔥 Redesigned an eCommerce app, boosting conversion rates by 20%
🔥 Created a SaaS dashboard for healthcare professionals, simplifying complex data visualization
🔥 Delivered mobile & web apps that increased user retention and engagement for startups and established companies
🔥 Provided full branding and interface design for multiple startups, helping them secure investor funding
Tools & skills:
Figma, Adobe XD, Webflow, WordPress, Shopify, Wix, Miro, Trello, Human-Centered Design, UX Research, Clickable Prototypes, Responsive Design, Design Thinking, Wireframing, UI Animation, Interaction Design, SaaS & MVP Product Design
Why hire me:
✅ Proven results: I design interfaces that delight users and drive business impact
✅ Full-cycle design expertise: from research to final implementation
✅ Clear communication: constant updates & collaborative approach
✅ Timely delivery & flexibility to work across time zones
🤔 Ready to create a product your users will love? Drop me a message, and let’s discuss your project in detail. I accommodate all time zones and am available 7 days a week.
Figma
Adobe XD
Mockup
User Interface Design
User Experience
Prototype
UX & UI
User Experience Design
Wireframe
GUI Design
Shopify
Webflow
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Summa Linguae
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