Hire the best Chat Support Specialists in Tunisia

Check out Chat Support Specialists in Tunisia with the skills you need for your next job.

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$30 hourly
Soufienne R.
- 5.0/5
- (30 jobs)
Hi there! I’m a global citizen passionate about people, stories and technology. You’ll ﬁnd me creating where they intersect, transforming ideas into digital products that people love to interact with. I’m focused on supporting entrepreneurs, startups and agencies around the world to achieve successful interactive design projects involving Web, Mobile and Responsive experiences. My designs are a mix of passion, expertise and experiences that I combine to deliver exceptional outcomes. I also love to research social media marketing, conversion ratio optimization and psychological/emotional triggers. I’ll always have interesting things to talk about over a cup of coﬀee. ;)

Chat Support
Customer Support
Live Chat Software
Administrative Support
WordPress e-Commerce
Moz
SEO Audit
Ecommerce Website Development
Web Hosting
Customer Service
Computer Maintenance
Online Chat Support
Email Support
$20 hourly
Jihen B.
- 5.0/5
- (27 jobs)
Good Communication: The Backbone of an Online Business. I have experience as a Technical Assistant and Customer Service Representative (namely Live Chat and Phone Support Representative, and Zendesk Customer Service Specialist). I'm interested in Help Desk/Ticket Support, Live Chat Support, Email Support, Inbound Phone Support, and Outbound Phone Support. I can provide e-mail, ticket, and phone support and I will do everything I can to delight your customers. I am a full-time freelancer and can work Australian or U.S. business hours. I am also fluent in English, French, and Arabic and I can provide French-English as well as Arabic-English translation.

Chat Support
Quality Audit
Microsoft Teams
Shopify
Zendesk
Ticketing System
Translation
Customer Service
Microsoft Office
Technical Support
Customer Support
Email Support
Online Chat Support
$20 hourly
Aicha E.
- 5.0/5
- (74 jobs)
"Aicha displayed outstanding communication skills and a strong eagerness to grasp new workflows while enhancing their knowledge of WordPress.com products. They adeptly navigated various challenges throughout this period, and having them on the team was a pleasure." This was one of my clients' feedback ❤️ Check my profile for more details, or get in touch for a quick call

Chat Support
Voice Recording
Voice-Over
French
Executive Support
Administrative Support
Virtual Assistance
Project Scheduling
Instagram
Social Media Content
Online Chat Support
Blog Content
WordPress
Social Media Management
$8 hourly
Fedi B.
- 4.5/5
- (12 jobs)
🚀 Looking for a proactive Virtual Assistant or Social Media Manager to enhance your community engagement and content strategy? I’ve got you covered! I specialize in delivering top-notch virtual assistance, social media management, community engagement, and content creation, ensuring your business operates smoothly while building lasting relationships with your audience. ✨ How I Can Help You: ✔ Virtual Assistance: Managing schedules, data entry, admin tasks, research ✔ Social Media Management: Content scheduling, growth strategies, post engagement ✔ Community Engagement: Responding to DMs, comments, fostering positive interaction ✔ Content Creation: Crafting posts that resonate with your audience ✔ Tech-Savvy & Multilingual: Fluent in English & French | Proficient in Gmail, Outlook, Meta Business Suite, Canva, Buffer, Hootsuite 💡 Why Work With Me? ✅ Strong communicator & community builder ✅ Creative, organized & detail-oriented ✅ Focused on delivering results and enhancing client satisfaction Let’s discuss how I can elevate your social presence and streamline your tasks! 📩 Customer Service & Support: ✅ Customer Support ✅ Chat Support ✅ Email Support ✅ Ticket Handling ✅ Zendesk, Freshdesk, Gorgias ✅ Live Chat Assistance ✅ Complaint Resolution ✅ Customer Satisfaction Email & Inbox Management: ✅ Email Handling ✅ Gmail & Outlook Management ✅ Responding to Client Inquiries ✅ Inbox Organization ✅ Email Filtering & Prioritization Virtual Assistance & Admin Support: ✅ Virtual Assistant ✅ Administrative Support ✅ Data Entry ✅ Appointment Scheduling ✅ Research & Documentation Social Media Management: ✅ Social Media Management ✅ Community Engagement ✅ Responding to Comments & DMs ✅ Facebook , Instagram , LinkedIn , Twitter ✅ Social Media Scheduling ✅ Meta Business Suite

Chat Support
Online Chat Support
Customer Support
Email Support
Lead Generation
Data Entry
Social Media Management
Virtual Assistance
Marketing Management
Executive Support
Personal Administration
SEO Keyword Research
Email Marketing
Social Media Content
Social Media Marketing
Administrative Support
$7 hourly
jihene h.
- 4.8/5
- (18 jobs)
Hello, I'm Jihene, due to my experience with translation, customer service, web research and data entry tasks I guarantee that I will provide you with good quality services. I'm an Arabic native speaker and I have excellent speaking and writing skills in both Arabic and French language which is my second language. I'm also certified from udemy and American corner in English so that confirm that I have a high level in this language speaking and writing Moreover, during my volunteering experience I learned how I communicate effectively with people so don't be afraid of misunderstanding im a good communicator i'm also flexible in time and available to finish your work as soon as possible you want so choose me and you will never regret that.

Chat Support
English to Arabic Translation
Search Engine Optimization
Arabic to English Translation
Customer Support
Data Analysis
French to English Translation
Online Chat Support
Voice-Over
Data Entry
English
French
Arabic
Microsoft Excel
$30 hourly
Hazem M.
- 4.8/5
- (5 jobs)
During my Five years of experience, I always try to give more than the expectations of my clients. I believe in Honest and quality output so that i can maintain long term and healthy business relations with my clients. My objective:- 1. Quality Works 2. Fast response and turn around time 3. 100% work satisfaction 4. True and honest work I have experience in data entry, Administrative support, virtual assistant, web research, Microsoft Office Excel, PDF to Word data Entry, industry research, finding info of various people including emails and other related info. I also have intense working experience with google sheets and in fact, all google tools. I always complete a job with much attention to details and I am very good at communicating with my clients as communication is really important to get a job done efficiently

Chat Support
Order Tracking
Phone Support
Online Chat Support
Translation
Answered Ticket
Email Communication
Data Entry
Microsoft Word
$18 hourly
Fares A.
- 5.0/5
- (14 jobs)
🌟 Your Trusted Virtual Assistant 🌟 Are you in need of a Virtual Assistant who can provide lightning-fast Data Entry, Web Research, Virtual Assistance, or Lead Generation services? Your search is over! 🌟 ABOUT ME 🌟 ✅ Top-Rated Plus Freelancer 🏆 ✅ 100% Job Success Score 🏆 ✅ Fluent in three languages: Arabic, English, and French ✅ 3 years of hands-on experience in IT and customer service roles ✅ Typing wizard with a speed of over 50 WPM and 100% accuracy ✅ The perfect blend of swiftness, precision, and cost-effectiveness ✅ Driven by enthusiasm and passion for excellence ✅ Lightning-fast response time and unwavering commitment to confidentiality ✅ Flexibility and availability tailored to your needs 🌟 EXPERTISE HIGHLIGHTS 🌟 ➡️ Customer Service that delights clients ➡️ Meticulous Data Entry ➡️ In-depth Internet Research ➡️ Precision-driven Lead Generation ➡️ Seamless Product Listing ➡️ All-encompassing Virtual Assistance 🌟 MY TOOLKIT 🌟 ➡️ Google Suite/Workspace (Docs, Sheets, Slides, Drive...) ➡️ Mastery of MS Office (Word, Excel, Outlook, PowerPoint...) ➡️ Proficiency in LinkedIn Sales Navigator, Graber, Exigo ➡️ Expertise in communication platforms like Zoom, Skype, Hangouts, Google Meeting, Telegram, Microsoft Teams 🌟 A GLIMPSE INTO MY JOURNEY 🌟 I hold a postgraduate degree in computer science from Polytechnic International, where I consistently stood out as a student. Today, I'm eager to leverage my academic and practical knowledge to meet your unique needs. My freelance adventure on Upwork began in September 2021, and during the past two years, I've gathered a wealth of experience in diverse IT and customer service roles. Honesty and diligence are my guiding principles, and I firmly believe that discipline unlocks the door to success. I'm prepared to pour my heart and soul into your projects, delivering nothing but top-notch, precise results. Thank you for investing your time to explore my profile. I'm eagerly awaiting the opportunity to serve you and exceed your expectations! 🙏🏻

Chat Support
Spreadsheet Skills
Product Research
Customer Service
Online Chat Support
Email Support
Virtual Assistance
Administrative Support
Database
Microsoft Excel
Microsoft Word
Accuracy Verification
Product Listings
Google Docs
Data Entry
$23 hourly
Syrine H.
- 5.0/5
- (6 jobs)
En plus de mon expérience dans plusieurs domaines de la tech, mes études et mon expérience en tant que graphiste et community manager m’ont permis de forger mes compétences dans ces deux domaines du coup je suis devenu designer et community manager indépendante, je travaille du design numérique, des interfaces, des affiches, des logos, des plaquettes, etc. Je suis polyvalente, autonome et rigoureuse.

Chat Support
Virtual Assistance
Email Communication
Customer Satisfaction
Administrative Support
Customer Service
Email Support
In-App Support
Online Chat Support
Customer Support
Design Writing
Zendesk
Community Moderation
SQL
Mongoose
MongoDB
UX & UI
Graphic Design
WordPress
CSS
HTML
ExpressJS
Angular
Prototype JavaScript Framework
JavaScript
Social Media Management
Shopify
Community Management
$9 hourly
Ilhem B.
- 5.0/5
- (5 jobs)
Chargée commerciale : Amazon France (Chat,Mail,phone) Chargée Commerciale : Carrefour France Agent de support : ResterJeune.com (chat,mail,modération réseaux sociaux)

Chat Support
French to Arabic Translation
Community Moderation
Email Management
Phone Communication
Customer Support
French
Email Support
Phone Support
Online Chat Support
$5 hourly
Hamrouni M.
- 5.0/5
- (1 job)
Hi I am Manel ,I will provide fulltime customer services to your business. My mission is to increase sustainable proven profitability for both the customers and the company. I can handel emails, outbound and inbound calls, data entry, Googlesheet, Excel, PowerPoint...

Chat Support
Data Entry
Community Engagement
Microsoft Outlook
Customer Service
Microsoft Excel
Creative Strategy
Microsoft Office
Multitasking
Email Communication
Leadership Skills
Arabic
Online Chat Support
German
English
French
$12 hourly
Mohamed chahin D.
- 5.0/5
- (4 jobs)
Hey there,I am an experienced Customer Service Representative. Providing exceptional customer service through Phone, email and chat that shows and relays a genuine intention to help. Some of the services I offer: ✔ Handling customer inquiries: My primary responsibility is to address customer inquiries promptly and accurately. ✔ Resolving customer issues: Customers may approach you with complaints, concerns, or problems they are facing. ✔ Answering phone calls, responding to emails or live chat messages, and providing information or assistance as needed. I like to have long term contracts with my clients. Contact me if you need more information about my profile and skillset. Hopefully ill work with you and make it efficient and better I'm readily available for any project.

Chat Support
Zendesk
Technical Support
Social Customer Service
Phone Communication
Customer Service
Online Chat Support
Customer Support
Time Management
Email Communication
Product Listings
Accuracy Verification
$12 hourly
Aymen T.
- 5.0/5
- (23 jobs)
Courteous Customer Service Representative that is constantly developing innovative ways to exceed customer expectations. Establishes success by listening to customer needs, following company policies, and working to find a resolution that benefits the company and the customer. Uses every customer interaction as an opportunity to improve professionally. Core Qualifications : -Client communications -B2B support -live chat support -CRM -Multilingual support -Lead generation French native and English, Italian linguist, I have an extensive experience working as a customer service agent with some of the biggest customer service companies in the world. I am skilled in communicating with clients over the phone, email, and chat. I meet deadlines and don't make promises I can't keep.

Chat Support
Sales
B2B Marketing
Ticketing System
Translation
Customer Support
Virtual Assistance
Customer Service
Microsoft Office
Data Entry
Cold Calling
Arabic
Online Chat Support
Italian
Email Support
English
French
$15 hourly
Hamza D.
- 5.0/5
- (9 jobs)
Hi there, I'm Hamza, a bilingual (French/English) customer service agent and virtual assistant since 2012. I worked for call centers in Tunisia, Canada and as a freelancer. During my career I had the opportunity to be an agent/officer, team leader , and trainer. I can handle: ✔️ Phone calls: French/English/Inbound/outbound ✔️ Live chat: I used almost all ticketing and live-chat platforms and softwares, but I'm more familiar with Zendesk. ✔️ E-mails . ✔️ Social media: comments, messages, pages and groups monitoring. ✔️ I worked on both Shopify and woo-commerce (WordPress) stores. ✔️ I can make translations of documents, websites, audios, and videos. From English to French From French to English From Arabic to English or French From French or English to Arabic ✔️ I can make transcription of English, French and Arabic records. ✔️ I can work in almost any time zone: PST, CST, EST, CET. These skills and more were the results of a long experience with many companies like Orange Telecom, Bouygues Telecom, RBC Bank, Centre Européen de Formation, and much more. After these years and these experiences i can help grow every project. Best Regards,

Chat Support
Administrative Support
Virtual Assistance
Social Customer Service
Phone Communication
Email Communication
Data Entry
Customer Support
Customer Service
English to French Translation
Email Support
Freshdesk
French
English
Online Chat Support
Zendesk
$15 hourly
Ayoub G.
- 4.9/5
- (13 jobs)
Passion for delivering exceptional customer service Over 8 years’ experience providing consumers with a remarkable service experience that drives loyalty and referral business while increasing revenue growth within diverse industries. Excellent interpersonal skills with ability to communicate effectively with diverse cultures, coworkers and management. Demonstrate ability to meet organizational goals and exceed customer expectations by while handling multiple tasks efficiently within fast-paced environments. Genuine passion for helping others, and a career history that demonstrates unwavering integrity and teamwork. Computer proficiency: Internet savvy, PC and Mac OS, MS Access, Excel, Word, QuickBooks, Outlook, e-commerce, CRM tools, and web-based applications. Type 38 wpm. Ability to learn and master new software quickly

Chat Support
Customer Service
Customer Support
English to French Translation
MATLAB
Quantitative Analysis
Java
Email Etiquette
Data Entry
Online Chat Support
Email Support
$12 hourly
Wafa E.
- 5.0/5
- (8 jobs)
Hey there, I’m a friendly and a professional Customer Support Specialist, with good interpersonal skills and outstanding ability to resolve customers issues and reduce the complaints rate. With my 7 years of experience, I already acquired many skills and became an expert in the following fields: Customer Service Team Leader : • Train new customer service team members • Use customer relationship management software (CRM) to document customer interactions • Co-ordinate the activities of the Customer Service team; provide support and advice to team members • Monitor performance and lead the team to achieve key performance indicators (KPIs) and provide an excellent service to customers. • Ensure that standard operating procedures are documented and maintained. • Produce written reports when required to do so. Customer Service agent: • Chat and Email support (check order progress, check shipping progress, refund, create return according to the policy) • Inbound and Outbound Call Handling • Answering product inquiries Administrative Work: • Proficiency in Microsoft Office and Google Docs • Data Entry Other skills that I offer you: • Resolve PayPal and Stripe disputes • Facebook and Instagram Moderation • Translation Tools: ✅ Management Systems: Asana, Trello, Agendrix ✅ Ecommerce website: Shopify, OMS, V3, Magento, Amazon ✅ CRMs: Freshdesk, Gorgias, Zendesk, Ticketfly ✅ Emailing system: Slack, Outlook, Gmail, Teams, WeChat ✅ Google Sheets ✅ Google Docs ✅ Microsoft Excel ✅ Microsoft Word ✅ Microsoft Teams ✅ Bexio If my profile is fit for the job, I am just one invitation away.

Chat Support
Administrative Support
Microsoft Excel
Microsoft Teams
Amazon
Shopify
Ticketing System
Customer Service
Gorgias
Order Fulfillment
Magento
Freshdesk
Online Chat Support
Order Tracking
$13 hourly
Nadi G.
- 5.0/5
- (7 jobs)
Greetings! I' am a professional customer service representative and a meticulous, reliable and motivated translator . During my working experience, i have gained experience using zendesk, shopify and trello in addition to google docs and google sheets. I am good at phone and email support, data entry, administrative support, cold calling and appointement setting. I am a multitasking, a good listener, a hard worker and a fast learner person. I guarantee an efficient and quick service. I am very committed to deadlines and I try my best to satisfy my clients. If you want to know more about me, just check out my cv! Best regards, Nadia Gahbish

Chat Support
European French Accent
Dropshipping
Online Chat Support
Customer Service
Phone Support
Zendesk
Freshdesk
English to French Translation
Shopify
Customer Support
Data Entry
Email Communication
$13 hourly
Hala B.
- 5.0/5
- (2 jobs)
I'm a customer service expert with 5 years' experience. If you're looking for quality, on-time delivery and expertise, you've come to the right place. I am able to work under pressure, multi-task and deliver quality work in the shortest possible time. Answering emails, processing sponsored posts on Facebook, solving customers' technical problems, providing after-sales service, handling administrative tasks, managing payments, invoicing and refunds are my best assets. I'm at ease with long- or short-term assignments, where I can guarantee my seriousness, contribution and good working atmosphere. I look forward to working with you.

Chat Support
Technical Support
Content Editing
Community Management
Customer Support
Email Copywriting
Article Writing
Data Entry
French
Audio Transcription
Arabic
Email Support
Online Chat Support
$8 hourly
Mohamed Amine W.
- 0.0/5
- (1 job)
I am Mohamed Amine Weslati from Tunisia, with one year of hands-on experience in customer support. I am dedicated to providing exceptional service to clients and customers alike. I have a proven track record in effectively managing inquiries, resolving issues, and ensuring customer satisfaction. My multilingual abilities in English, French, and Arabic allow me to connect with a diverse range of customers, breaking down language barriers and delivering clear, efficient communication. I am proficient in handling various customer service platforms and tools, with the ability to adapt quickly to new systems. My typing speed of 50 WPM ensures that I can manage high volumes of communication while maintaining accuracy and attention to detail. I am committed to upholding high standards of professionalism and integrity in every interaction, ensuring that customers feel valued and supported. Whether you need assistance in managing customer queries, resolving complaints, or providing detailed information about your products or services, I am here to help you achieve your goals. Let’s work together to enhance your customer support experience!

Chat Support
Typing
Hive
Online Research
Communications
Snowflake
Jira
Microsoft Azure
Microsoft Excel
Zendesk
French
English
Arabic
Customer Support
Email Support
Online Chat Support
$8 hourly
Mariem B.
- 0.0/5
- (1 job)
Hi there! With extensive experience as a Customer Service Representative, I excel at providing exceptional support through phone, email, and chat. My goal is always to assist others with genuine dedication. Here’s what I offer: ✔ Timely and precise handling of customer inquiries. ✔ Efficient resolution of customer complaints and concerns. ✔ Prompt responses to phone calls, emails, and live chat messages, offering necessary assistance and information. ✔ Proficiency in Zendesk for seamless management of customer interactions and support tickets. ✔ Expertise in using Salesforce and Bliss Contact to manage customer relationships and deliver outstanding service. ✔ Strong skills in Chat Support, providing real-time help and resolving issues effectively. ✔ Experience with metric-driven strategies, using KPIs to enhance performance and achieve targets. Building long-term relationships with clients is my priority. Feel free to reach out to learn more about my skills and experience. Let's work together to improve efficiency and quality—I’m excited to take on any project you have in mind!

Chat Support
Front Desk
Desktop Support
Online Chat Support
Email Communication
High-Ticket Closing
Technical Support
Social Customer Service
Phone Communication
Time Management
Email Support
Customer Satisfaction
Accuracy Verification
Zendesk
Customer Service
KPI Metric Development
$10 hourly
Laith S.
- 0.0/5
- (1 job)
Hi there! As an accomplished IT Administrator, I specialize in installing, configuring, and updating corporate computer networks to meet both current and future demands. My focus is on ensuring systems run smoothly while constantly seeking opportunities to enhance performance and usability. Here’s what I offer: ✔ Experienced in providing technical support through phone, email, and chat, utilizing Zendesk and other CRM systems for efficient customer interaction and issue resolution. ✔ Skilled in using tools like Wireshark, traceroute, and other routing protocol analyzers to diagnose and resolve network issues. ✔ Fluent in English, Arabic, and French, allowing effective communication with a diverse range of clients and partners. ✔ Expertise in setting up and maintaining robust network infrastructure for high availability and reliability. ✔ Proficient in managing IT resources and optimizing network architecture to meet evolving business needs. ✔ Proficient in monitoring system performance and swiftly troubleshooting any issues to maintain optimal operation. ✔ Strong background in network security, including VPNs, Firewalls, and IDS/IPS, to safeguard network integrity. I’m committed to delivering top-notch IT solutions and building long-term relationships with my clients. If you’re looking to improve your network’s performance or need reliable IT support, I’m here to help. Let’s work together to make your project a success!

Chat Support
Customer Service
Online Chat Support
Zendesk
Salesforce
Technical Support
Email Support
KPI Metric Development
IT Support
Computing & Networking
Computer Network
Network Engineering
Azure App Service
French
English
$8 hourly
Alia G.
- 0.0/5
- (1 job)
Hello! I'm Alia, a versatile professional with extensive experience in customer service, sales, B2B communications, and digital marketing. My career journey has equipped me with a unique set of skills, making me adept at understanding and addressing diverse client needs. Key Skills and Experience: - Customer Service Excellence: With a strong background in customer service, I excel in understanding and fulfilling customer expectations, ensuring satisfaction and loyalty. - Sales and B2B Expertise: My experience in sales and B2B communications has honed my ability to effectively close deals, manage client relationships, and drive business growth. - Digital Marketing: As a junior digital marketer, I am skilled in creating and executing marketing strategies that enhance brand presence and engagement. - Community Management: I'm capable of managing online communities, fostering engagement, and maintaining a positive brand image. - Multilingual Communication: Fluent in Arabic, French, English, and German, I can engage with a diverse client base, enhancing communication and market reach.

Chat Support
Voice-Over Recording
Voice Recording
Voice-Over
Female Voice
Translation
Data Entry
Virtual Assistance
Customer Service Chatbot
Administrative Support
Customer Support
Customer Service
Online Chat Support
Arabic
French
Sales & Marketing
$7 hourly
Chiraz D.
- 0.0/5
- (1 job)
Hello there! I bring a wealth of experience as a Customer Service Representative, adept at delivering top notch support via phone, email, and chat with a sincere commitment to aiding others. Here's what I bring to the table: ✔ Prompt and accurate handling of customer inquiries. ✔ Effective resolution of customer issues, be it complaints or concerns. ✔ Responsive handling of phone calls, emails, and live chat messages, offering assistance and information as required. ✔ Proficient in Zendesk, ensuring streamlined management of customer interactions and support tickets. ✔ Skilled in Chat Support, providing real-time assistance and resolving queries efficiently. ✔ Experienced in metric-driven approaches, leveraging KPIs to drive performance and achieve goals effectively. I prioritize establishing long-term partnerships with my clients. Feel free to reach out for more details on my expertise and capabilities. Let's collaborate to enhance efficiency and quality together—I'm eager to tackle any project you have in mind!

Chat Support
Front Desk
Desktop Support
Email Communication
High-Ticket Closing
Technical Support
Social Customer Service
Phone Communication
Time Management
Customer Satisfaction
Accuracy Verification
Customer Service
KPI Metric Development
Online Chat Support
Email Support
Zendesk
$8 hourly
Firas R.
- 0.0/5
- (1 job)
Customer-focused professional with extensive experience in end-to-end support, B2B sales, and client retention. Proficient in CRM systems, including Salesforce, Matrix, and Odoo, with a strong track record of resolving issues promptly and ensuring satisfaction. Multilingual (English C1, German, and others) with the ability to excel in international and multicultural environments. Known for clear communication, problem-solving, and exceeding customer expectations.

Chat Support
Customer Retention
Customer Relationship Management
Online Chat Support
Email Support
B2B Lead Generation
Technical Support
Phone Communication
Customer Service
$20 hourly
Jihed B.
- 0.0/5
- (0 jobs)
Specializing in Multilingual Translation from English into French , Arabic and vice versa. Am also expert in Customer Service with 11 years experience in multinational companies with strong knowledge of different communication channels such as phone / e-mail / chat / social media tools and others. Certified in communication processes with well developed communication skills I have long experience in the following tasks: • Handling Customers inquieries and requests via e-mail / phone and chat • Process Orders Tracking through all types of tracking tools • Validate Refunds and Merchandise Credits • Sales Representative • Validate Order payments through payment tools or IVRs • Fraud Tracking and payment checkings • Escalations to concerned departments when needed • Ticketing follow up • Different CRMs knowledge • Diffrent Websites Translations • Documents Translations • Socila Media updates and Responses to Customer Feedbacks • YouTube Channels Management and Statistics Follow Up I have also the following competencies: • Srtong knowledge of Customer Service Strategies • Decision Effectiveness • Time Management • Change Management • Stress Management • Microsoft Office Tools (All Pack) • Some online design tools • Social Media Tools Set up & Maanagement • Serach Engine Optimizationd

Chat Support
Email Communication
Social Media Marketing
Training Online LMS
Translation
YouTube Marketing
Customer Service
YouTube Development
Instructional Design
Proofreading
Online Chat Support
$5 hourly
Thouraya N.
- 0.0/5
- (0 jobs)
I am a young graduate in finance, with years of experience in customer support across various markets, dealing with diverse types of clients. I excel in client communication, managing their needs, and addressing their complaints. Making the customer happy is my priority. FR- Professionnelle dynamique et rigoureuse, je me spécialise dans le service client, où mes compétences en communication, mon sens de l’écoute et ma gestion efficace du temps font la différence. Forte d’une expérience enrichissante sur les marchés locaux et internationaux, je maîtrise parfaitement le français et l’anglais, ce qui me permet de créer des interactions fluides et adaptées aux besoins de chaque client. Mon parcours varié, incluant un rôle clé en conformité et en lutte contre le blanchiment d’argent, illustre ma capacité à m’adapter à des environnements exigeants tout en maintenant un haut niveau de performance. Polyvalente et résolument orientée vers la satisfaction client, je m'engage à représenter votre entreprise avec professionnalisme et à contribuer activement à son succès. À travers mes différentes expériences, j'ai développé des compétences solides dans la gestion des opérations, le service client et la conformité, tout en collaborant avec une diversité d'interlocuteurs : chauffeurs, assureurs, clients publics et utilisateurs d'applications.

Chat Support
Social Media Chatbot
Virtual Assistance
Customer Care
Email Communication
Customer Service
Customer Support
French
Email Support
Online Chat Support
$5 hourly
Nidhal J.
- 0.0/5
- (2 jobs)
Customer Service Expert | Multilingual Support Specialist Hello! I'm Nidhal Jallouz, a 28-year-old customer service professional with extensive experience in handling inbound and outbound calls, emails, and chats for both B2B and B2C interactions. My native language is Arabic, and I am fluent in French, English, and German. I pride myself on providing exceptional customer experiences, resolving issues efficiently, and building strong client relationships. I am dedicated to delivering high-quality service and ensuring customer satisfaction at all times. Let's work together to elevate your customer support operations and delight your clients!

Chat Support
Customer Service Chatbot
Phone Communication
Administrative Support
Translation
Customer Support
Virtual Assistance
Data Entry
Customer Service
Customer Care
Sales & Marketing
Online Chat Support
Email Support
English
French
Arabic
$5 hourly
Marweni O.
- 0.0/5
- (0 jobs)
I worked as a Data Steward with Veeva Systems for over a year, focusing on communication and customer service. My responsibilities included engaging with clients such as doctors, pharmacists, and pharmaceutical industry professionals, presenting company offerings, enrolling them in the system, and ensuring accurate data entry. I also trained new team members on effective client communication and data management processes. Also, With over 2 years of experience as a Cusomer Service Specialist, I excel in delivering exceptional customer support and seamless data management. My strengths lie in clear communication, solving complex issues, and onboarding clients with efficiency. I’m passionate about helping businesses thrive by ensuring every interaction is handled with professionalism and care, consistently exceeding expectations and maintaining the highest standards in client satisfaction.

Chat Support
Google Docs
Data Entry
Online Chat Support
KPI Metric Development
Email Support
Community Goals & KPIs
Zendesk
Community Management
Technical Project Management
Phone Communication
Customer Service
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