Hire the Best Chat Support Specialists
in Tunisia

More than 3,000 reviews on G2
Rating is 4.5 out of 5.
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of Upwork by G2 peer reviewers
Fares A.

Bizerte, Tunisia

$15/hr
5.0
14 jobs

🖥 Top Rated Plus Customer Support Specialist with 4+ years of experience providing multilingual support (French/English) in fast-paced, high-volume environments. ⭐️ Over the years, I’ve handled thousands of customer interactions through calls, emails, and ticketing systems while maintaining a professional, customer-first approach. 🔹 My experience includes: • High-volume customer support • Escalation & sensitive case handling • E-commerce & subscription-based services • Refunds, order management & account updates • Email, chat & phone support • Remote team collaboration & operational support ⚙️ I’m comfortable working in structured, SLA-driven environments and adapting quickly to new tools, workflows, and processes. I value clear communication, reliability, attention to detail, and creating positive customer experiences, even in complex situations. 🤝 If you are looking for someone dependable, adaptable, and experienced in remote customer operations, I would be happy to discuss how I can support your business.

  • Online Chat Support
  • Customer Support
  • Customer Service
  • Email Support
  • Phone Support
  • Ticketing System
  • CRM Software
  • Order Processing
  • Virtual Assistance
  • Administrative Support
  • Customer Retention
  • French
  • English
  • Microsoft Excel
  • Customer Experience
  • Customer Care
  • Customer Satisfaction
  • Database
  • Product Research
  • Spreadsheet Skills
Ayoub G.

Ben Arous, Tunisia

$15/hr
4.3
27 jobs

Passion for delivering exceptional customer service Over 8 years’ experience providing consumers with a remarkable service experience that drives loyalty and referral business while increasing revenue growth within diverse industries. Excellent interpersonal skills with ability to communicate effectively with diverse cultures, coworkers and management. Demonstrate ability to meet organizational goals and exceed customer expectations by while handling multiple tasks efficiently within fast-paced environments. Genuine passion for helping others, and a career history that demonstrates unwavering integrity and teamwork. Computer proficiency: Internet savvy, PC and Mac OS, MS Access, Excel, Word, QuickBooks, Outlook, e-commerce, CRM tools, and web-based applications. Type 38 wpm. Ability to learn and master new software quickly

  • Online Chat Support
  • Email Support
  • Data Entry
  • Email Etiquette
  • Java
  • Quantitative Analysis
  • MATLAB
  • English to French Translation
  • Customer Support
  • Customer Service
  • French
  • Arabic
  • Technical Support
Marwa O.

Ben Arous, Tunisia

$15/hr
5.0
7 jobs

I’m a multilingual Customer Support Specialist (English, French, Arabic) experienced in handling high-volume calls, chats, and emails for both new and existing users. I thrive in fast-paced environments, delivering accurate, friendly, and efficient support. I assist users with account creation and management, payments, billing issues, and guide them through web and mobile applications. I also contribute to translations and help-center content to improve user experience. I’m skilled in Zendesk Suite and other support tools, and I work from a reliable, quiet workspace with stable internet and power. Skills: Multichannel support: calls, email, live chat Account, payment & billing assistance Web & mobile application guidance Translations & help-center content Organized, proactive, and detail-oriented Professional, reliable, and customer-focused—I’m ready to deliver smooth and effective support to your users.

  • Cold Calling
  • Phone Communication
  • Customer Support
  • Project Management
  • French to English Translation
  • Customer Service
  • Arabic to English Translation
  • English to French Translation
  • English to Arabic Translation
  • French to Arabic Translation
  • Translation
Jihen B.

Sfax, Tunisia

$20/hr
5.0
36 jobs

Good Communication: The Backbone of an Online Business. I have experience as a Technical Assistant and Customer Service Representative (namely Live Chat and Phone Support Representative, and Zendesk Customer Service Specialist). I'm interested in Help Desk/Ticket Support, Live Chat Support, Email Support, Inbound Phone Support, and Outbound Phone Support. I can provide e-mail, ticket, and phone support and I will do everything I can to delight your customers. I am a full-time freelancer and can work Australian or U.S. business hours. I am also fluent in English, French, and Arabic and I can provide French-English as well as Arabic-English translation.

  • Online Chat Support
  • Email Support
  • Customer Support
  • Technical Support
  • Microsoft Office
  • Customer Service
  • Translation
  • Ticketing System
  • Zendesk
  • Shopify
  • Microsoft Teams
  • Quality Audit
  • Call Center Management
  • RingCentral Glip
  • Virtual Assistance
Borhene T.

Tunis, Tunisia

$10/hr
5.0
2 jobs

I am a multilingual freelancer fluent in English, French, and Arabic, with over 2 years of experience in customer support, translation, content writing, and technical communication. I help businesses communicate clearly and professionally with their customers through chat support, email handling, translation, and high quality written content. My experience in customer support has allowed me to develop strong communication, problem solving, and client relationship skills while maintaining a professional and responsive approach at all times. I also have a technical background in AI, Python, and data analysis, which allows me to quickly understand SaaS platforms, hosting services, AI tools, and other technical products. I am reliable, detail oriented, responsive, and committed to delivering high quality work on time while ensuring customer satisfaction and smooth communication.

  • Online Chat Support
  • Graph
  • Customer Segmentation
  • Email
  • Customer Service
  • Virtual Assistance
Mohamed chahin D.

Manouba, Tunisia

$12/hr
5.0
5 jobs

Hey there,I am an experienced Customer Service Representative. Providing exceptional customer service through Phone, email and chat that shows and relays a genuine intention to help. Some of the services I offer: ✔ Handling customer inquiries: My primary responsibility is to address customer inquiries promptly and accurately. ✔ Resolving customer issues: Customers may approach you with complaints, concerns, or problems they are facing. ✔ Answering phone calls, responding to emails or live chat messages, and providing information or assistance as needed. I like to have long term contracts with my clients. Contact me if you need more information about my profile and skillset. Hopefully ill work with you and make it efficient and better I'm readily available for any project.

  • Online Chat Support
  • Accuracy Verification
  • Product Listings
  • Email Communication
  • Customer Support
  • Customer Service
  • Phone Communication
  • Social Customer Service
  • Technical Support
  • Zendesk

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