Hire the Best Customer Service Representatives in Tunis, TN

OBJECTIVE Seeking an opportunity to contribute my experience in Dispute management , customer support and web research as a freelance professional.

I’m a customer service professional with solid experience helping people through phone calls, emails, and live chats. I love making sure customers feel supported and valued, no matter the issue or platform. Here’s how I can help: ✔ I respond quickly and accurately to all kinds of customer questions ✔ I handle complaints and concerns with empathy and a problem-solving mindset ✔ I offer support across different channels, making sure no customer is left hanging I care about building strong relationships and creating smooth, positive experiences for both clients and their customers. If you're looking for someone who brings both heart and skill to the table, I’d be happy to connect. I’m open to new projects and ready to jump in!

I’m a Marketing & Business Analytics professional with experience in digital marketing, data analysis, and business strategy. I help brands and real estate professionals streamline their marketing, understand their data, and improve overall performance. My background combines marketing execution, data-driven decision-making, and international business, which allows me to support clients with both creative and analytical needs. What I do: • Digital marketing management • Lead generation & CRM organization • Market and competitor research • Data cleaning, analysis, and reporting • Social media content coordination • E-commerce support (operations, logistics, customer service) • Professional documents, dashboards & performance summaries Experience highlights: • Managed marketing campaigns and content production across multiple brands • Conducted detailed market research to identify trends and growth opportunities • Drove online sales growth, contributing to a 300% revenue increase in under 8 months • Analyzed large datasets to support business and marketing strategy • Worked closely with creative and technical teams to deliver high-quality outputs Tools I work with: Python, R, SQL, Excel, Power BI, Microsoft Office, CRM systems, digital marketing platforms I bring a structured, reliable, and detail-oriented approach to every project. If you need support with marketing, data, or business operations, I’d be happy to help you move your projects forward with clarity and efficiency.

I am a responsible person with a high capacity for adaptation, working as part of a team and relying on communication. I thrive on coming up with effective and sustainable solutions for problems. New environments, complicated situations, and uncertain outcomes inspire me to push my boundaries, challenge myself, and stretch my adaptability. I am always on the hunt for novel experiences and projects to fulfill my insatiable curiosity and my love for helping people.

With 5+ years of experience in customer service and training in software testing, I bring a unique blend of technical expertise and user-focused problem-solving. My goal is to help businesses deliver high-quality products and exceptional customer experiences. 🔹 Quality Assurance & Testing Skilled in manual & automated testing (Selenium, Playwright, Robot Framework, Postman, SoapUI, Karate). Experience in bug tracking, test case execution, API testing, and Agile methodologies (JIRA, TestRail, Azure DevOps). Passionate about ensuring software quality, usability, and smooth user interactions. 🔹 Customer Care & Support 5+ years in customer service, technical support, and issue resolution across various industries. Strong expertise in handling inquiries, troubleshooting issues, and improving customer satisfaction. Fluent in Arabic, French (C1), and English (B2)—ensuring seamless global communication. 🔹 Why Work With Me? I combine technical accuracy with a customer-first mindset, ensuring both product functionality and user satisfaction. I have a keen eye for detail, strong communication skills, and a proactive problem-solving approach. Whether it’s QA testing, customer support, or a mix of both, I am committed to delivering exceptional results. Let’s collaborate to improve your product’s performance, reliability, and customer experience! 🚀

Hello, I specialize in providing exceptional customer support for e-commerce brands using Shopify. My goal is to ensure client satisfaction by offering fast, personalized, and professional assistance, whether it's through email, live chat, or phone. What I offer: Customer Support Management (orders, returns, and inquiries) Shopify Support Optimization to enhance the client experience Bilingual Support (French & English) Efficient resolution of issues with a focus on customer retention Let’s connect and discuss how I can elevate your customer service and improve your Shopify store’s experience!