Hire the Best Phone Support Agents
in Tunisia

Good Communication: The Backbone of an Online Business. I have experience as a Technical Assistant and Customer Service Representative (namely Live Chat and Phone Support Representative, and Zendesk Customer Service Specialist). I'm interested in Help Desk/Ticket Support, Live Chat Support, Email Support, Inbound Phone Support, and Outbound Phone Support. I can provide e-mail, ticket, and phone support and I will do everything I can to delight your customers. I am a full-time freelancer and can work Australian or U.S. business hours. I am also fluent in English, French, and Arabic and I can provide French-English as well as Arabic-English translation.

I’m a customer service professional with solid experience helping people through phone calls, emails, and live chats. I love making sure customers feel supported and valued, no matter the issue or platform. Here’s how I can help: ✔ I respond quickly and accurately to all kinds of customer questions ✔ I handle complaints and concerns with empathy and a problem-solving mindset ✔ I offer support across different channels, making sure no customer is left hanging I care about building strong relationships and creating smooth, positive experiences for both clients and their customers. If you're looking for someone who brings both heart and skill to the table, I’d be happy to connect. I’m open to new projects and ready to jump in!

Hey there,I am an experienced Customer Service Representative. Providing exceptional customer service through Phone, email and chat that shows and relays a genuine intention to help. Some of the services I offer: ✔ Handling customer inquiries: My primary responsibility is to address customer inquiries promptly and accurately. ✔ Resolving customer issues: Customers may approach you with complaints, concerns, or problems they are facing. ✔ Answering phone calls, responding to emails or live chat messages, and providing information or assistance as needed. I like to have long term contracts with my clients. Contact me if you need more information about my profile and skillset. Hopefully ill work with you and make it efficient and better I'm readily available for any project.

Hi there, I'm Hamza, a bilingual (French/English) customer service agent and virtual assistant since 2012. I worked for call centers in Tunisia, Canada and as a freelancer. During my career I had the opportunity to be an agent/officer, team leader , and trainer. I can handle: ✔️ Phone calls: French/English/Inbound/outbound ✔️ Live chat: I used almost all ticketing and live-chat platforms and softwares, but I'm more familiar with Zendesk. ✔️ E-mails . ✔️ Social media: comments, messages, pages and groups monitoring. ✔️ I worked on both Shopify and woo-commerce (WordPress) stores. ✔️ I can make translations of documents, websites, audios, and videos. From English to French From French to English From Arabic to English or French From French or English to Arabic ✔️ I can make transcription of English, French and Arabic records. ✔️ I can work in almost any time zone: PST, CST, EST, CET. These skills and more were the results of a long experience with many companies like Orange Telecom, Bouygues Telecom, RBC Bank, Centre Européen de Formation, and much more. After these years and these experiences i can help grow every project. Best Regards,

Courteous Customer Service Representative that is constantly developing innovative ways to exceed customer expectations. Establishes success by listening to customer needs, following company policies, and working to find a resolution that benefits the company and the customer. Uses every customer interaction as an opportunity to improve professionally. Core Qualifications : -Client communications -B2B support -live chat support -CRM -Multilingual support -Lead generation French native and English, Italian linguist, I have an extensive experience working as a customer service agent with some of the biggest customer service companies in the world. I am skilled in communicating with clients over the phone, email, and chat. I meet deadlines and don't make promises I can't keep.

I'm a customer support professional with hands-on experience delivering exceptional service across phone, email, and live chat. My goal is always to ensure customers feel heard, supported, and genuinely valued—no matter the platform or issue. Here’s what I bring to the table: Fast, accurate responses to a wide range of customer inquiries Empathetic handling of complaints, focused on resolving issues effectively Multi-channel support, ensuring no customer is left waiting I’m passionate about building strong relationships, streamlining service processes, and delivering a smooth, positive experience for both clients and their customers. If you're looking for someone who combines professionalism with a human touch, let’s connect! I’m available for new opportunities and ready to jump in with confidence.