Hire the Best Sales Representatives
in Tunisia

**Hey there! ✋🏻✍🏻** I’m Nawres Gammoudi, an expert in *sales*, *telemarketing*, and *virtual assistance* with over 5 years of hands-on experience in inbound and outbound call handling. I specialize in *hardcore telesales*, lead generation, and appointment setting across both virtual and physical call centers. My background includes working in diverse sectors such as *cosmetics & beauty*, *medical tourism* in Istanbul, Turkey, and more recently, *real estate sales and appointment setting* for a Canada-based agency. In this role, I handled CRM updates, booked qualified appointments between brokers and clients, and ensured high-quality follow-up for conversions. I speak *English*, *French*, and *Arabic* at a professional level and hold a *Bachelor’s degree in Business Computing*, with a focus on e-Business and communication languages. Over the years, I’ve developed strong interpersonal skills and persuasive communication tactics that allow me to identify prospects’ needs quickly and offer tailored solutions that lead to results. ✅ *Past Roles & Strengths*: ✔ Senior Sales Development Officer – Natural Group of Clinics, Istanbul ✔ Real Estate Appointment Setter – Canada-based agency (Upwork) ✔ Specialized in cold calling, telesales, CRM, and virtual assistance ✔ Fluent in English, French & Arabic ✔ Skilled in email marketing, chat support, and lead qualification ✔ Committed to delivering excellent customer service and consistent conversions

With 8 years in customer service and 4 years of full-time freelancing on long-term projects, I am meticulous and detail-oriented, especially with communication in EN/FR/AR. I am currently available for: Customer service & support (EN/FR/AR) Email prospecting & cold calling Mystery shopping & CX evaluation Lead generation & follow-up LinkedIn management & bilingual communication I have worked extensively in long-term projects that require precision, follow-through, and professionalism. Whether it's email prospecting, cold calling, customer care, or bilingual communication, I deliver consistent, high-quality results.

Passion for delivering exceptional customer service Over 8 years’ experience providing consumers with a remarkable service experience that drives loyalty and referral business while increasing revenue growth within diverse industries. Excellent interpersonal skills with ability to communicate effectively with diverse cultures, coworkers and management. Demonstrate ability to meet organizational goals and exceed customer expectations by while handling multiple tasks efficiently within fast-paced environments. Genuine passion for helping others, and a career history that demonstrates unwavering integrity and teamwork. Computer proficiency: Internet savvy, PC and Mac OS, MS Access, Excel, Word, QuickBooks, Outlook, e-commerce, CRM tools, and web-based applications. Type 38 wpm. Ability to learn and master new software quickly

🏅🏆TOP RATED PLUS 🏆🏅 It's great to see your interest in my profile! 😉 If you're in need of a French-speaking virtual assistant, you’ve come to the right place! I have 3 years of experience as a virtual assistant, with expertise in administrative coordination, customer support, digital marketing, and WordPress. I’m highly organized, detail-oriented, and able to communicate efficiently in French and written English. 📝 My experience includes: -Administrative & sales coordination: order management, payment tracking and invoicing (Shopify), dispute resolution, logistics coordination, daily communication with international teams 📊 -Marketing consulting & webinar facilitation: translation of marketing materials, software demonstrations, engaging prospects in French-speaking regions 🌍 -Digital marketing: content creation for websites and social media, WordPress website development, SEO optimization 📈 Core skills: -Administrative coordination: data entry, calendar & task management, invoice tracking 🗂️ -Customer support & billing: email/chat support, dispute resolution, handling customer service requests (SAV), client account management 💻 -Digital marketing: SEO, WordPress, content creation, social media management 📱 -Tools: MS Office 📉, Google Workspace, Slack, Canva 🎨, Notion, Shopify, Zoho, Bigblue.. I am a passionate and dedicated virtual assistant who thoroughly enjoys collaborating with open-minded individuals and teams that value fresh ideas, creative input, and recognize the effort and contributions of their collaborators. I also appreciate clear communication, trust, and a professional approach, and I strive to contribute positively to every project I work on 🌟. Before you leave, don't forget to click on the inviting green "Invite to Job" button! 😉 Best regards. ---------------------------------- 😊 Si vous êtes à la recherche d'une assistante virtuelle francophone, vous êtes au bon endroit ! 💻 Je suis dévouée, passionnée et organisée, avec 3 ans d’expérience en coordination administrative, support client (SAV), facturation, logistique, marketing digital et WordPress. Je maîtrise les outils bureautiques et digitaux pour vous aider à gérer vos tâches efficacement et atteindre vos objectifs. J'apprécie particulièrement collaborer avec des équipes ouvertes et réceptives aux idées créatives, qui reconnaissent l'effort et les contributions de leurs collaborateurs. Je privilégie une communication claire, la confiance et le professionnalisme, et je m’efforce de contribuer positivement à chaque projet sur lequel je travaille. 🌟 N'oubliez pas de cliquer sur le bouton "Inviter à un emploi" avant de partir ! 😉 Cordialement

Hello everyone! I am a native French speaker with multiple skills as a very experienced customer service representative with a background in management economics... In fact I have MORE THAN 10 YEARS OF WORK EXPERIENCE and I can perform the following tasks for you : - Provide an excellent customer service experience to your clients/customers.- Contact prospects by phone call / SMS (in French FR, French CA or Arabic).- Receive calls from prospects, respond to their requests (questions, information, complaints) and provide an excellent customer service experience...- Provide meaningful training in remote telemarketing (FR/AR) - Develop targeted sales scripts (service/product) for call centers - A perfect translation (EN/FR, AR/FR, FR/AR) - Professional writing/transcription/Proofreading in French and Arabic - An excellent voiceover in French and Arabic - Data entry, Word PDF word processing; Project study ... Why choose me? : - Excellent communication and relational ease. - Available full-time - Professional work - I am an enthusiastic, reliable and goal-oriented person, who cares a lot about the quality of my work and always respects delivery deadlines, I always achieve the objectives entrusted to me.

I have more than 5 years experience as a customer service representative. I have a strong communication skills. I enjoy working in a team environment, and I get along well with people. I know my way around an office and I'm very organized with good time management, I'm a quick learner and problem solver which allow me to address customers complaints or issues in a professional and assist them in comming to a solution. I have been complimented by past supervisors for my grace under pressure and the way in which I can satisfy even the most unhappy customers. I'm a native French and Arabic speaker, fluent in English. My experience served me to be expert in Data Entry, Email Handling, Phone calls and Chatting, Internet searching and Social Media Handling. I'm searching for better growth, opportunities and a challenging environnement where I can use my talent and professionals knowledge, as well as to contribute education and skills in a growing and dynamic organization. I'm familiar with Microsoft office (Excel, Word, Powerpoint) , Google ( Docs, Sheets, Slides), E-commerce, Sales force, Zendesk, Desk.com, Live agent, Shopify, Zimbra , Smart sheet, Facebook messenger, Youtube, teamviewer, CRM tools and drpbox for Data Entry. Words I live By: “The great thing in this world is not so much where you stand, as in what direction you are moving.” —Oliver Wendell Holmes