Hire the Best Phone Support Agents
in Germany

More than 3,000 reviews on G2
Rating is 4.5 out of 5.
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of Upwork by G2 peer reviewers
Arancha Elena S.

Seeburg, Germany

$17/hr
5.0
12 jobs

Hi! I'm Elena, a German customer support specialist with 7 years of experience. I worked as a Customer Service Manager for Expedia (travel agency), successfully leading a team of 20 people for 2 years (until I had to relocate). Currently looking for a similar remote position. ✦ Fluent in German and English. ✦ Detail-oriented, kind and patient. ✦ Love solving people's problems. ✦ Advanced tech skills.

  • Customer Service
  • Customer Support
  • Email Support
  • German
  • English
  • Audio Post Production
  • Voice Acting
  • Adobe Inc.
  • Voice-Over Recording
Katrin G.

Ahrbrueck, Germany

$25/hr
5.0
11 jobs

I am an experienced customer service agent and administrative assistant from Germany. I provide polite and professional email, chat and phone support for businesses as well as handling administrative tasks using a variety of tools such as Shopify, Intercom, Gmail, Slack, Google Sheets, Zoom, PayPal, Klarna and Stripe. I am a bilingual native speaker of German and English, and I have basic knowledge of Swedish, Danish, French and Spanish. I am excited to connect with new clients on Upwork and bring my skills and expertise to your company.

  • Phone Support
  • Online Chat Support
  • Customer Service
  • Customer Support
  • Email Support
  • English
  • German
  • Intercom
  • Shopify
  • Office Administration
  • Office Management
  • Stripe
  • PayPal
  • Customer Care
  • Customer Experience
Ioannis M.

Bielefeld, Germany

$15/hr
5.0
3 jobs

Hello, I’m Jannis, a German native speaker with over 5 years of experience in customer service and administrative roles. Here’s what I specialize in: Providing customer support via email, chat, and phone Effectively managing back-office operations Conducting research and handling regular daily tasks Light Sales Tasks including Consulting I’m highly proficient in Shopify & Zendesk and adapt quickly to any new software systems. My main goal is to establish long-term, mutually beneficial collaborations over years.

  • Phone Support
  • Customer Service
  • Customer Support
  • Technical Support
  • German
  • Virtual Assistance
  • Sales
  • Zendesk
  • Shopify
Yehia E.

Stuttgart, Germany

$9/hr
5.0
2 jobs

I have a lot of experience in the communication with a client. Throw my job in the call center i have got this kind of experience. Now i have changed the carrier path to the technical to gain more experience

  • Call Center Management
Iulia R.

Weiden, Germany

$25/hr
5.0
3 jobs

* Customer Support / Sales Representative / Virtual Assistant * I am a curious person, capable of learning quickly and delivering high-quality customer assistance. 7+ years of experience in numerous business areas, such as medical technology, logistics technologies, and financial technology. My services: - Customer Service * Email / Chat / Telephone * - Sales Representative * Inbound / Outbound * - Import and Export Trade - e-Commerce - B2B and B2C Programs: Google Docs MSOffice Adobe Zendesk Intercom Outlook Companies' own ticketing systems You value every interaction with your customers. By providing a professional and friendly service, I will help them to feel understood and valued. Your amazing product and impeccable service will make them want to return for more. My motto is: "Every problem has at least two solutions."

  • Customer Satisfaction
  • CRM Software
  • Communication Skills
  • Email
  • Customer Experience
  • Customer Engagement
  • Romanian to German Translation
  • English to German Translation
  • Romanian to English Translation
  • Technical Translation
  • Virtual Assistance
  • Translation
  • Sales
  • Outbound Call
  • Data Entry
Paul M.

Dresden, Germany

$20/hr
5.0
4 jobs

Hi there! It‘s Paul and I am the right person if you’re looking for a communicative and friendly persons providing your customer an excellent service experience. Why you should choose me? You get an ambitious freelancer with over 8 years of customer support experience. I work effiecently and carefully. Always happy to catch up! Paul

  • Phone Support
  • Customer Service
  • Customer Support
  • Email Support
  • Phone Communication
  • Technical Support
  • Administrate
  • Virtual Assistance
  • Video Ad
  • Automotive

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