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Professional High-performing team player dedicated to driving profitability and Summary achieving organizational goals. As a collaborative and team-oriented professional, I excel in effectively communicating with both customers and colleagues, ensuring they receive the precise information required. I have a proven track record of enhancing customer and colleague satisfaction and cultivating strong business relationships, contributing to sustained business success Skills Teamwork and Collaboration Problem-Solving Project Management Customer service expertise Customer service understanding Support Services Work Planning and Prioritization Conflict Management

Automate Everything | ✅ Guaranteed Results | ✅ Eliminate Manual Work If you are looking for less manual work, lower operational costs, and increased revenue through intelligent automation systems, I am the right fit. With a deep technical specialization in AI workflows, I design and deploy scalable automation infrastructure that transforms how your business operates. WHAT YOU GET: ✅ 90% manual work reduction ✅ Enterprise-grade AI automation infrastructure built for reliability ✅ Revenue growth through efficiency gains ✅ Production-ready n8n automation that works perfectly from day one ✅ Extremely scalable workflows to handle intense performance demands ✅ Proactive error handling and monitoring — I catch issues before you see them ✅ Strategic automation design aligned directly with your business objectives You get a business analyst + AI prompt engineer + n8n architect + project manager — all in one dedicated package. When I take ownership of a project, you stop worrying about manual processes—you simply enjoy the results. 🛠️ Technical Expertise & Capabilities ⚡ Automation Platforms & AI Development: n8n (Core Specialization) • Python • API Integrations • Deep AI Implementation • RAG Chatbots • MCP Integration • Voice Agents (Inbound & Outbound) 🏢 Enterprise Integrations: Google Workspace • Microsoft 365 • Calendly • HubSpot • Slack • Apify • 100+ business applications & custom APIs 📊 Data, Infrastructure & Management: Workflow Architecture: Multi-step decision systems, webhook routing, state management Data Extraction: Custom web scraping, targeted lead generation pipelines Database Management: PostgreSQL, MariaDB, Google BigQuery, external API syncing Monitoring: Real-time alert systems, automated error recovery, self-hosted deployment optimization 🔍 Keywords & Specializations Automation & Workflows: n8n expert • AI automation • business process automation • workflow automation • enterprise-grade automation • custom integrations • workflow modeling • scalable infrastructure Development & AI: AI chatbots • RAG implementation • MCP servers • Node.js API integration • REST / GraphQL • prompt engineering • LangChain • vector databases • intelligent webhook routing

I am Indji, an administrative assistant with a Master's degree in Financial Law. I am an ambitious, responsible and dedicated person. I excell in written English, German, Turkish, Macedonian, Serbian and Croatian. I am also excellent in English Sign Language and German Sign Language. I am known for taking full responsibility, strong organizational skills and ability to act fast and adapt to different situations. I always complete tasks on time and I’m highly flexible. My superpowers include (but are not limited to): Creative thinking Finding solutions quickly Impeccable organization Perfect lip reading Fast shift from one task to another Adaptibility As an administrative assistant, I will make your work easier through good organization and responsible task management. My fave work experience was when I had to run the organization of the entire company in Berlin on my own for 1 week. It was incredibly challenging, I handled it successfully and my bosses was impressed with my work and organization. I have experience in working with other deaf people and creating an inclusive work environment.

Amazon Product Ranking SEO Expert | FBA Consultant | PPC and Listing Optimization (Seller & Vendor Central Support) The results you'll receive are far more important than my resume. After all true competence shows up in your results. • Helped to achieve 60% of YOY growth in 2022 for Multi Corporation DANONE • Generated sales of 60.000,00 EUR within 3 months in 2013, 240.000,00 EUR the following year through Amazon EU, 335.000,00 EUR in 2015 & 406.000,00 EUR in 2016 for Walt Disney licensee client. • Expanding international sales growth by setting up Amazon retail agreements with USA and Canada after covering up the complete European market • Created 300 A+ premium value pages for top licensing brands like Disney, Star Wars, Marvel, Hello Kitty, Simpsons and Minions to help customers make and educated purchasing decision • Gained Amazon leadership position on in the category “memory stick”, which resulted in dominating the No. 1 bestseller rank • Maintained Amazon buy box fast track of 95,55% to guarantee high product availability to customers • A+ content rolled out on international platform to key strategic brands like Nokia, Samsung, Sony etc.

As an Amazon Seller, you know how complex and challenging it can be to sell on Amazon. These challenges inevitably lead to wasted profit potential - if they are not addressed by an experienced Amazon expert. I will support you as your personal, experienced partner and guide you through the complexity of Amazon, to long-term success. I cannot promise you a completely passive income through Amazon. A certain minimum of personal effort will always be necessary, but your Amazon business will definitely become much easier and more profitable by working with me. You can find more information by searching "Paul Scheuber" or my personal consulting brand "AMZ Jungle Guide" on Google. 🧑‍💻WHO AM I? During my Bachelor's degree in Business Administration and my Master's degree in "International Economy and Governance", I was already intensively involved with the up-and-coming Amazon marketplace. Since 2018, I have experienced Amazon from different perspectives through permanent positions as Amazon Specialist at 3 Amazon sellers and as Amazon Account Manager at an Amazon-agency. In addition to this experience, I stay up to date through regular courses, seminars, and my current profession as Amazon Freelancer. Also, I actively sell as an Amazon FBA seller myself. WHY CHOOSE ME? ✅ Master degree in International Economy ✅ German Native, C2-Level English and Spanish ✅ + 6 years of Amazon (PPC) Experience ✅ Helium 10 Pro Certified ✅ Amazon Retail and Amazon Ads Certified ✅ I sell my own products on Amazon FBA ✅ Highly proficient in Excel, Helium 10, Jungle Scout, Sellerboard, Bidding Tools, ... ✅ Managed PPC-Budgets over 750k €/month 💡STRATEGY CONSULTING Potential analysis Market/competition analysis Margin calculation Reporting Optimisation of logistics processes Coaching+knowledge transfer 🔍PRODUCT LISTING SETUP/OPTIMISATION Price optimisation Image optimisation Keyword research (SEO+SEA) Variation management A+Content (EBC) Product description Bullet points Review management A/B Testing 📈SCALING Amazon PPC campaign setup Amazon PPC campaign optimisation Amazon PPC Keyword research Bid optimisation Brand store setup/optimisation PanEU expansion BuyBox Optimisation Inventory Optimisation WHAT MAKES MY SERVICE UNIQUE ✅ HOLISTIC APPROACH: I don´t blindly create campaigns. I always check your listing first, to get the most out of your Amazon ads. ✅ YOUR PERSONAL PARTNER: I attach great importance to a long-term personal, respectful and partnership-based relationship. ✅ EXTRA-MILE: as a relatively new Upwork-Seller, your satisfaction is very important for my long-term success. Therefore, I will not only complete my task but will also proactively come up with suggestions for optimizations that will improve your sales and profits. ✅ MAXIMUM TRANSPARENCY: I don't make any unrealistic promises and will tell you openly if a measure doesn't make sense strategically. Also, I will always keep you informed about the topics I am currently working on and their results. ✅ KNOWLEDGE TRANSFER: Transparency also means that I don't confuse you with unnecessary technical jargon, empty phrases or standard messages that don't relate to the issue at hand. My communication is always tailored to your individual challenges and your level of Amazon knowledge. FAQ: "How is my company data protected?" Before we start working together, I will send you a signed non-disclosure agreement (NDA). This ensures at all times that your company data will only be used for the service you have requested and will not be passed on. "Do you also advise vendors or other marketplaces?" No. I only advise smaller, European Amazon sellers and am particularly experienced in the areas of Amazon PPC advertising and Amazon listing optimisation. "How do you get access to my Amazon account?" You can create a guest account in SellerCentral under Settings > User authorisations. I only get access to the areas you have selected in SellerCentral (e.g. Ad Console). You will receive a signed confidentiality agreement (NDA) from me beforehand to protect your data. 😉BTW: I normally charge 95$/hour but since I'm new on Upwork I want to get some reviews for my profile first. So, enjoy the discounted price while you can. 🚀Just drop me a line and I will do what it takes to make your Amazon-Business easy and profitable. Amazon Ads Expert German Amazon PPC Expert Amazon FBA Experte Amazon Specialist Amazon Listing Experte Amazon Specialist Amazon Listing Optimization Amazon Freelancer German Amazon PPC Deutsch Amazon Ads Freelancer German Freelancer Amazon German Amazon Consultant Amazon Berater Amazon Beratung Amazon Expert German Amazon Listing Expert German Amazon Listing German Amazon SEO Expert Amazon Ads Expert Amazon Marketing Experte Amazon Account Management Deutsch Amazon Listing deutsch Amazon Manager Germany Amazon Advertising Expert Amazon PPC Specialist Amazon German Amazon Virtual Assistant German Virtual Assistant

English: I support businesses in customer support, key account management, and structured backoffice operations. In addition, I have experience in generative AI and process optimization. As part of my Bachelor’s thesis, I built a local chatbot designed to support document-based workflows and improve process efficiency. I bring several years of experience in direct customer communication. Both via phone and written channels, as well as in managing key accounts. This has given me a strong understanding of service-oriented and efficient processes. I work in a precise, solution-oriented manner and maintain a clear overview even under high workload. Complaint handling, order processing, contract setup, data maintenance in SAP, and reporting are part of my daily work. Close coordination with sales, technical teams, and accounting is standard for me. My strength lies in combining customer focus, process understanding, and confident use of CRM and ERP systems. I work in a structured, independent, and reliable way with the goal of ensuring smooth operations and long-term customer satisfaction. I consistently meet deadlines. When needed, I increase my pace and deliver on time without compromising quality. Deutsch/German: Ich unterstütze Unternehmen im Customer Support, Key Account Management und in strukturierten Backoffice-Prozessen. Zusätzlich bringe ich Erfahrung im Bereich generative KI und Prozessoptimierung mit. In meiner Bachelorarbeit habe ich einen lokalen Chatbot entwickelt, der dokumentenbasierte Workflows unterstützt und Prozesse effizienter gestaltet. Mehrjährige Erfahrung im direkten Kundenkontakt, sowohl telefonisch und schriftlich, sowie in der Betreuung von Großkunden haben mir ein klares Verständnis für serviceorientierte und effiziente Abläufe vermittelt. Ich arbeite präzise, lösungsorientiert und behalte auch bei hohem Arbeitsaufkommen den Überblick. Reklamationsmanagement, Auftragsbearbeitung, Vertragsanlage, Datenpflege in SAP sowie Reporting gehören zu meinem Tagesgeschäft. Die Abstimmung mit Vertrieb, Technik und Buchhaltung ist für mich selbstverständlich. Meine Stärke liegt in der Kombination aus Kundenorientierung, Prozessverständnis und sicherem Umgang mit CRM- und ERP-Systemen. Ich arbeite strukturiert, eigenständig und zuverlässig mit dem Ziel, Abläufe sauber umzusetzen und Kunden nachhaltig zufriedenzustellen. Fristen halte ich zuverlässig ein. Wenn es darauf ankommt, erhöhe ich das Tempo und liefere termingerecht ab, ohne an Qualität zu verlieren.