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I am a freelancer with many years of experience working remotely with clients, with a great capacity to work under different circumstances and achieve all the goals required. My core competency lies in the complete understanding of the client´s needs, treating their company as if it were my own, as I´m always ahead of the ball looking for solutions that will help make their business and services better.

I bring strong skills in data entry, document management, record keeping, and online research. With my experience in Medical Healthcare, Education, and Real Estate, I am skilled at verifying information, maintaining organized records, and ensuring accuracy down to the smallest detail. I work comfortably for long periods from my home in Florida, remain open to constant communication, and follow instructions closely to deliver reliable, on-time results so my clients can trust their data is handled correctly! I look forward to working with you!

Hello and nice to meet you! I’m Melissa, President and founder of The Milo Agency, a 16-year-old full-service boutique marketing and public relations firm specializing in strategic storytelling, brand growth, and high-impact campaigns across today’s most influential platforms. I’ve been one of Upwork’s founding members having been on the platform since 2014. After working at high-end advertising and marketing agencies early in my career, I started my firm helping Fortune 1000 companies, startups, and thought leaders grow their digital presence. I also served as Government Relations and Communications Chair for the American Advertising Federation, deepening my work in advocacy and industry leadership. I help clients with multiple areas including strategy, media relations, paid and organic social, influencer marketing, content creation, brand partnerships, event planning, and more. We help brands increase visibility, generate profitable leads, and amplify their voice through our core services: ✅ Public Relations (PR) Strategic media relations, press outreach, press releases, thought leadership positioning, reputation and crisis management, and placements in top-tier media. ✅ Social Media Strategy & Management End-to-end social media management that builds brand authority, grows engaged audiences, and drives measurable results. ✅ Influencer & UGC Campaigns Influencer partnerships and user-generated content campaigns that expand reach, build trust, and drive authentic engagement. We can also help with celebrity endorsements and online giveaways. ✅ Paid Social Advertising Performance-driven campaigns across TikTok, Instagram, Facebook, and other social platforms designed to generate leads, increase following, and maximize ROI. ✅ Google & Amazon Paid Advertising Strategic Google Ads management, campaign optimization, and performance-focused search marketing. ✅ Website Development & Design Custom website development, graphic design, and logo creation focused on strong visual identity, seamless user experience, and conversion-driven performance. ✅ Content Creation & Brand Storytelling High-impact content creation, strategic messaging, editorial calendars, and conversion-focused copywriting that connects with your audience. If you’re looking for a seasoned marketing and PR partner who understands how to position your brand for real impact, I’d love to connect. Feel free to reach out and share a bit about your goals so we can explore how we can support your growth.

I'm an investment in getting the best results. Let's collaborate on building what you need to clarify your offer, attract more customers, offer them a better customer experience, and get more sales. - Get more clicks with clear and compelling calls to action - Create a funnel that draws in your audience and sells - Construct authentic emails that people open and read - Seamlessly weave in SEO and content relevance like a magic trick - Make your products and services stand out in a busy market - Ghostwrite your full-length book/lead magnet/freebie so that it's clear, concise, and catchy I offer you 110%, 110% of the time. Book me for your job so I can create something amazing for you! PS. I'm happy to collaborate on a fixed rate for larger projects like writing your website, email campaign, or ghostwriting your book. + Hubspot certified in Content Marketing + Story Brand certified

Top 1% on Upwork · $400K+ earned · 5.0 rating. I go inside growing businesses and rebuild the operations, systems, and revenue infrastructure that are quietly costing time and money. Growing companies don't stall because they lack ambition. They stall because their systems can't keep up. The CRM nobody trusts. The automations that quietly fail. The founder is still manually checking everything because nothing truly runs without them. That's where I come in. 𝐖𝐡𝐲 𝐦𝐲 𝐛𝐚𝐜𝐤𝐠𝐫𝐨𝐮𝐧𝐝 𝐢𝐬 𝐝𝐢𝐟𝐟𝐞𝐫𝐞𝐧𝐭 Most CRM specialists think in workflows. I think in systems. Before I ever touched HubSpot, I built a Quality Management System from scratch for a Fortune 100 logistics company, led ISO 9001 certification end to end, and drove 25% year-over-year operational improvement in a 200+ person logistics operation. That experience taught me something most marketers never learn: how to design processes that are dependable, measurable, auditable, and built to scale, not just functional today. I then spent nearly three years embedded inside ActiveCampaign, one of the world's leading marketing automation platforms, building the CRM architecture, lifecycle automation, and reporting infrastructure that supports large-scale CRM, automation, and reporting operations, not just individual client accounts. That combination, operations discipline from the ground up plus deep MarTech expertise, is what makes the systems I build different from what most freelancers deliver. 𝐖𝐡𝐚𝐭 𝐈'𝐯𝐞 𝐛𝐮𝐢𝐥𝐭 • $17,000/month in ad spend savings by identifying zero-return channels and recommending platform migration • 40+ HubSpot portals rebuilt or architected from scratch • 800% increase in Google review volume in 30 days through process automation for a legal services marketing agency • Designed and implemented well over 1,000 automation workflows across CRM, marketing, sales, and operations platforms • ISO 9001 certification implemented at a Fortune 100 facility 𝐖𝐡𝐚𝐭 𝐈 𝐝𝐨 𝐢𝐧 𝐩𝐫𝐚𝐜𝐭𝐢𝐜𝐞 Most clients come to me with one of three situations. Their systems were set up by someone else and nobody fully understands them. Their CRM has data but the team doesn't trust it. Or the founder is still in every decision even though that was supposed to change months ago. All of these are fixable. I'm typically brought in by agencies, legal and professional services firms, SaaS companies, and founder-led businesses that have outgrown their current systems and need operational infrastructure that can support the next stage of growth. 𝐈 𝐡𝐞𝐥𝐩 𝐠𝐫𝐨𝐰𝐢𝐧𝐠 𝐜𝐨𝐦𝐩𝐚𝐧𝐢𝐞𝐬 𝐰𝐢𝐭𝐡: • HubSpot, GoHighLevel, and ActiveCampaign architecture, lifecycle automation, and pipeline operations • RevOps and GTM systems including deal tracking, lead routing, and marketing-to-sales handoff • AI-enabled workflow automation using Claude, ChatGPT, Zapier, and Make • Executive dashboards and KPI reporting leadership actually uses • SOP development and operational process documentation • Cross-functional project and program management 𝐖𝐡𝐚𝐭 𝐜𝐥𝐢𝐞𝐧𝐭𝐬 𝐜𝐨𝐧𝐬𝐢𝐬𝐭𝐞𝐧𝐭𝐥𝐲 𝐬𝐚𝐲: collaborative, solution oriented, fixes it fast, comes back when needed. Great businesses don't scale because they buy more software. They scale because their operations become predictable. That's where I come in.

Most $100K-$500K technology failures start with one bad decision — and by the time you realize it, the money's gone. The founder approves the dev agency. The CEO commits to the AI platform. 6-12 months later: project stalled, budget burned, nothing shipped. I help you see the fatal flaws BEFORE you commit the capital. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 𝗪𝗛𝗔𝗧 𝗜 𝗗𝗢: I provide Fractional CTO Advisory — independent technical validation for founders, investors, and CEOs making technology decisions that can't afford to fail. When you're about to commit $200K to a dev agency, hire your first CTO, or approve a legacy system replacement — you need someone who's seen it go wrong 50 times. I find the fatal flaws vendor pitches hide: • Architecture constraints that make roadmaps impossible • Development estimates 3x too optimistic (blowing your runway) • Integration assumptions that break under real conditions • Missing decision ownership letting projects drift 6+ months My rate is $250/hour, but most work is structured as ADVISORY PACKAGES: 𝟭. 𝗧𝗘𝗖𝗛𝗡𝗜𝗖𝗔𝗟 𝗗𝗨𝗘 𝗗𝗜𝗟𝗜𝗚𝗘𝗡𝗖𝗘 𝗦𝗣𝗥𝗜𝗡𝗧 Question: "Should we invest/hire this agency/approve this project?" Deliverable: Go/No-Go recommendation (3-5 days) At stake: $50K-$500K | Fee: $5K-$8K ROI: One avoided bad hire pays for 5+ years of diligence 𝟮. 𝗣𝗥𝗘-𝗙𝗨𝗡𝗗𝗥𝗔𝗜𝗦𝗜𝗡𝗚 𝗧𝗘𝗖𝗛 𝗣𝗔𝗖𝗞𝗔𝗚𝗘 Question: "How do we pass investor technical diligence?" Deliverable: Investor-ready docs + Q&A prep (1-2 weeks) At stake: $500K-$3M round | Fee: $4K-$7K ROI: Failed fundraising costs 3-6 months + founder credibility 𝟯. 𝗖𝗧𝗢 𝗔𝗗𝗩𝗜𝗦𝗢𝗥𝗬 𝗥𝗘𝗧𝗔𝗜𝗡𝗘𝗥 Question: "Who do we call for CTO-level judgment without a CTO?" Deliverable: On-call guidance (5-8 hours/month) At stake: $100K-$300K quarterly spend | Fee: $3K-$5K/month ROI: One bad vendor/architecture choice costs $150K+ to unwind 𝟰. 𝗖𝗨𝗦𝗧𝗢𝗠 𝗔𝗗𝗩𝗜𝗦𝗢𝗥𝗬 CTO transitions, dev agency evaluation, legacy modernization, AI feasibility — pricing based on complexity and capital at risk. 30-minute discovery call (free) to assess what you're protecting and recommend the right model. I do NOT provide hands-on dev, team management, or embedded roles (20+ hrs/week). I provide independent judgment preventing costly mistakes. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 𝗪𝗛𝗬 𝗧𝗛𝗜𝗦 𝗠𝗔𝗧𝗧𝗘𝗥𝗦: Technology failures hide in: • Dev proposals skipping hard integration questions • "Modern stack" pitches ignoring your operating constraints • AI demos working in labs but failing in production • Roadmaps assuming 5 things go perfectly — all 5 wrong 6-12 months post-contract: budget spent, runway shortened, asking "how did we miss this?" You missed it because the pitch looked credible, the agency spoke confidently, the contractor said "feasible" — and no one asked questions exposing fatal flaws BEFORE commitment. I ask those questions. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 𝗪𝗛𝗔𝗧 𝗜'𝗩𝗘 𝗣𝗥𝗘𝗩𝗘𝗡𝗧𝗘𝗗: 25+ years as CTO across defense, water infrastructure, energy, fintech, edtech — 14M+ endpoints, zero-downtime environments. Recent outcomes: • $250K dev contract avoided — assessment revealed team lacked integration experience (founder negotiated 40% better rate elsewhere) • $1.2M seed secured — package removed investor concerns (diligence passed first review, 30-day close vs 60-90) • $180K AI killed at 60 days — retainer ID'd misaligned case before $140K more spent • $320K migration, zero downtime — rollback protocol designed, 12% under budget • $150K saved on CTO hire — assessment caught skill gaps founder couldn't evaluate I understand startup urgency AND enterprise reliability — critical when burning $50K-$100K/month. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 𝗖𝗟𝗜𝗘𝗡𝗧𝗦: "Finding Daniel was hitting 'Triple 7's'! Grasped our concept immediately, provided extremely valuable insight. Tasked him with vetting dev teams — methodically found perfect fit. Without Dan, wouldn't have achieved our progress. Cannot recommend enough." — Steve, ZinZuu "In the first few minutes Daniel showed us he's a true professional and expert. He provided more value than we asked for and really simplified complex technical things in terms our whole team understood. Highly recommend for advice on development projects." — Robert, Private - Startup Initiative "Knew within minutes we found who could lead us to launch. Detail oriented, professional, responsive, excellent communication. Knowledgeable, experienced leader. Recommend without reservation." — Jen, GoShimmy "Hired for Windows app requiring deep IoT I/O understanding. Took loose specs, unraveled details, developed fast/reliable solution. Highly recommend as Sr. engineer for any magnitude." — Heath, Mueller Water ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Ready to de-risk your next decision? Request a 30-minute discovery call.