Hire the best BPO Call Center Specialists in the United States

Check out BPO Call Center Specialists in the United States with the skills you need for your next job.

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$75 hourly
Chris F.
- 4.9/5
- (195 jobs)
TOP-RATED | FRACTIONAL CMO & CSO | SALES, MARKETING & LEAD GEN EXPERT Hi, I’m Chris — a sales and marketing expert strategist with 20+ years of experience driving revenue growth, building high-performing teams, and scaling companies from startup to exit. I've helped raise millions in venture capital, led two successful exits, and built sales and marketing systems that have generated over $300M in combined revenue for clients across SaaS, enterprise, tech, and service industries. For six years, I ran a consulting firm advising brands like Ford, Mazda, and 24 Hour Fitness. Recently, I helped one client grow from $6K to $140K/month by rebuilding their sales funnel, and helped another double their revenue in 90 days through sales process optimization (see reviews). Whether you're a funded startup or an established company, I can help you: * Design and execute lead generation programs for consistent inbound lead flow * Build, hire, and train your sales and marketing teams * Create and optimize sales funnels, customer journeys, and automations * Write landing page copy, sales scripts, pitch decks, email sequences, executive summaries, and more * Audit and streamline your current marketing and sales systems to double revenues * Oversee investment raises with expert sales collateral and investor docs Tools & Platforms: HubSpot, Salesforce, Zoho, Pipedrive, ActiveCampaign, Google Ads (PMax), Meta Ads, ChatGPT, Jasper, SurferSEO, Apollo, Woodpecker, Expandi, JustCall, Luscha, ConvertKit, salesmind.ai, and more. Recognitions & Results: * Top-Rated on Upwork (Top 3%) * Author of 21st Century Sales: Fast Forward (available on Amazon & Google Books) * Former VP of Sales/Marketing for 2 public companies (both doubled revenues) * Featured guest on The B2B Growth Show * Creator of "Speed to Lead," “The R.I.G.H.T Method,” and other proven systems * Personally trained over 1,000 BDRs across multiple industries * More than doubled revenues for 6 organizations I combine deep strategic insight with hands-on execution to help you grow faster and smarter. If you’re serious about scaling your sales and marketing, let’s connect.

BPO Call Center
Website Copywriting
Sales Presentation
Business Management
Software
Call Center Management
B2B Marketing
Content Writing
Marketing Presentation
Outbound Sales
Sales
Enterprise Software
SaaS
Brand Positioning
$50 hourly
Marcie T.
- 5.0/5
- (28 jobs)
As someone who loves to learn and who chooses to be a life-long learner I have the ability to provide effective solutions about any subject. Proper research from reliable sources will always make a well written document. Having a diverse background as a business owner across various industries, I bring practical experience and insight. I specialize in creating search engine optimized content. We help you grow with SEO. All SEO from writing blogs to local SEO. My strong customer service background enhances my ability to understand and meet client needs. I believe in embracing AI as a tool, especially in writing and marketing. Embracing AI tools allows me to create more efficient, accurate, and innovative content strategies. I enjoy learning and adapting to change because it's essential for growth. My passion for staying updated with new technologies and trends ensures that my skills remain relevant and valuable in a constantly evolving market. AI will help you scale and grow if you are not afraid to use it or hire me to use it. I am highly autonomous, a fast learner, and committed to delivering quality work on time. I thrive as a freelancer, enjoying the flexibility and responsibility of being my own boss. I pride myself on honesty and transparency; if a task is beyond my current skill set or can't be learned swiftly, I will inform you upfront and not take on the job. Message me you have nothing to lose and a lot to gain!

BPO Call Center
WordPress Website Design
Yoast SEO
SEO-Based Website
SEO Writing
Invoicing
Data Entry
Customer Service
Email Support
Technical Support
Business Correspondence
Active Listening
$8 hourly
Abraham C.
- 5.0/5
- (8 jobs)
Hello there! 🌟 During my tenure in the customer service industry, I've had the privilege of working with renowned companies such as Western Dental, Snap Finance, Philips Respironics, Cosori Air Fryers, Vail Resorts ,and Ashley Furniture. With a solid foundation spanning over 4 years in this dynamic field, my expertise primarily lies in data entry, honed within bustling call center environments. Proficient in navigating Excel and the entire Office 365 suite, I ensure tasks are executed with precision and efficiency. Throughout my career journey, I've contributed to a myriad of projects, ranging from credit management to orchestrating appointments for dental practitioners and orchestrating recalls for defective products. My commitment to meticulousness and accuracy ensures every endeavor is completed successfully and punctually. My adeptness in managing substantial data volumes, coupled with my capability to thrive under pressure, has been instrumental in my professional growth. I remain dedicated to continuous improvement, eagerly embracing opportunities to expand my skill set and evolve within this ever-evolving landscape. With that said, I look forward to contributing my expertise to future endeavors and achieving mutual success. 🚀

BPO Call Center
Administrative Support
Front Desk
Spanish
Healthcare
Email Support
Loan Processing
Customer Satisfaction
Microsoft Excel
Online Chat Support
Answered Ticket
Data Entry
Customer Service
$20 hourly
Ali A.
- 5.0/5
- (4 jobs)
Hi Everyone, My name is Ali Abbas and Its been almost 20 years since I’m in the industry. I’ve started my professional career as sales representative and and eventually moved to BD where I experienced a whole new world and earned my self a sound recognition in the industry. I've worked with US, Canadian, UK and Australian Customers. I’ve also worked on B2C and B2B both, familiar with Salesforce CRM, Slack for internal use, also worked on intercom and Zendesk for ticket. I am known to be an individual player and the team player since I'm a self-starter and go-getter, so I only need a bit of help to understand things initially. I can speak, read and write in English. I am looking forward to work somewhere where hard work and problem-solving skills are appreciated.

BPO Call Center
Call Center Management
Sales & Marketing
Medical Billing
Real Estate Cold Calling
Online Market Research
Electronic Medical Record
Virtual Assistance
Customer Support
Lead Generation
Appointment Setting
Sales Operations
Business Development
Cold Calling
B2B Marketing
$75 hourly
Steven T.
- 4.9/5
- (19 jobs)
- Over 10 years of Call Center management experience - Owned and operated Call Center in Lima Peru 7 years - Owned and operated Call Center in Philippines 3 years - Experience building Call Centers from the ground up - Linux, Vicidial and GoAutoDial (installation, configuration and management) - Ability to effectively hire, train, and manage staff (personally supervised over 500 staff and agents) - Payroll management, scheduling, reports, and technical expertise - Extensive work with cost reductions and client relations In addition to my extensive Call Center experience, I have excellent communication skills. I always maintain a gracious and professional manner when communicating with people, including clients and staff. My broad experience and range of skills make me a superior candidate

BPO Call Center
VICIDIAL
Call Center Management
Project Management
$40 hourly
Juan M.
- 4.8/5
- (2 jobs)
I am a Professional and self-motivated.. I have 10+ years of work experience as a Customer Service Representative, Virtual Assistant, Live Chat Agent, and Call center Agent. Also ¡, I can provide e-mail support, Live Chat support, and Phone Support, Appointment setting, Virtual Assistance, and Administrative Support. I am 2 languages spoken English and Spanish.. I have strong experience in Customer Services.. I have worked for many companies and provided a 5-star Client Service. Besides that, I have Bachelor´s degree in International Relationships with Marketing. 🎓

BPO Call Center
Social Customer Service
Store Management
Quality Management System
Call Center Management
Online Chat Support
Phone Support
Customer Service Chatbot
Customer Service Analytics
Sales Call
Quality Assurance
Customer Service
Customer Care
Sales & Marketing
Facebook Ads Manager
$125 hourly
Salina F.
- 5.0/5
- (4 jobs)
Call Center professional with extensive experience in customer service improvement, organizational management, operational streamlining, and revenue growth. Throughout my career, I have consistently demonstrated my exceptional skills in strategic planning and implementation, call center administration, and customer relations. One of the greatest assets that I could offer your organization is the ability to develop and implement unique plans and programs designed to yield a profitable outcome as well as achieve tremendous innovation and growth. For several years, I have exemplified a lead-by-example approach in effectively directing teams to meet and surpass common goals and objectives. I consistently thrived in challenges characterized by high-pressure, extremely competent, and ever-changing environments. The skills and expertise that I gained from these experiences have impelled me to continue providing significant contributions in a dynamic and growth-oriented organization.

BPO Call Center
Customer Retention
Training & Development
CRM Software
Performance Management
Telecommunications
Leadership Skills
Customer Relationship Management
IVR Software
Team Building
Quality Assurance
Process Improvement
Call Center Management
$50 hourly
Miguel F.
- 5.0/5
- (3 jobs)
I'm an operations leader with an MBA and extensive experience managing global teams and projects. I thrive when leading remote teams, tackling complex challenges, and streamlining processes to improve efficiency. Throughout my career, I've successfully managed large workforce expansions, developed client-focused strategies, and implemented improvements that consistently boosted productivity and enhanced customer satisfaction. I am bilingual, proficient in English and Spanish. I received my B.A. from The University of Texas-El Paso and my MBA at the University of Phoenix.

BPO Call Center
Customer Service
Administrate
Customer Support
$250 hourly
Jesse H.
- 5.0/5
- (0 jobs)
With over 40 years in the Business Process Outsourcing (BPO) sector, Jesse brings unparalleled experience and a competitive edge through innovative solutions like the Avatar solution. As Chief Knowledge Officer at StraightSource, a leading staffing and BPO provider, I am passionate about enhancing workforce efficiency and value across SMEs to global corporations. What I do best: Staffing Services & Hiring: Expertise in assembling high-performance teams tailored to client needs. Business Process Outsourcing (BPO): Specialized in optimizing operations through innovative strategies, including soundboard-based Avatar call center solutions. Operational and Staffing Innovations: Spearheads the development of cutting-edge platforms revolutionizing the BPO industry, significantly improving output and personal worth of workforces. Global Business Strategy: my background in running businesses across North & South America, APAC, and EMEA equips me with a profound understanding of global industries, profit margin optimization, and cultural nuances in business. My work focuses on leveraging AI and his extensive experience to transform the BPO industry, ensuring clients gain a winning edge in today's competitive market. Through StraightSource, I has impacted over 9000 companies worldwide, enhancing their processes and paving the way for revolutionary improvements in efficiency and profitability.

BPO Call Center
Outbound Sales
International Taxation
International Sales
Sales Development
Sales Consulting
Sales & Marketing
Sales Call
Cold Call
Outbound Call
Call Center Management
Business Development
Business Change
Business Consulting
Business Coaching
$50 hourly
Kassandra T.
- 5.0/5
- (1 job)
I am a driven healthcare professional with more than 5+ years of experience in medical administration and office management with scheduling experience as well as experience with working remotely. Highly knowledgeable in managing patient records, medical billing, and hospital expenses with care management experience. Skills * Customer Service (4 years) * Multitasking (5 years) * Data Entry (4 years) * Cash Handling (4 years) * Problem Resolution (4 years) * Medical Scheduling * Insurance Verification * Medical Receptionist * EMR Systems * Medical Office Experience * Medical Billing * HIPAA * Medical Records * Medical Terminology * Phone Etiquette * PCR * Medical Coding * Project Coordination * Project Management * Administrative Experience

BPO Call Center
Microsoft Project
Business Management
Management Skills
Call Center Management
Data Cleaning
Project Management
Allied Healthcare
Healthcare
Healthcare Management
Medical Billing
Typing
Multitasking
Customer Service
ICD Coding
$35 hourly
Crystal H.
- 4.7/5
- (34 jobs)
I am an Expert Virtual Assistant and Customer Service professional with a wealth of experience and training in different areas. I have a proven track record for meeting timelines and exceeding expectations. I have exceptional meeting, planning and facilitation/training skills; I’m able to communicate effectively with all organizational levels, build relationships of trust and enlist the participation of team members. I have evolved creatively, became more resourceful and flexible, helping me to adapt to changing priorities and to maintain a positive attitude and strong work ethic. I am organized, detail-oriented, and a conscientious self-starter who is able to strategize and prioritizes effectively to accomplish multiple tasks and stay calm under pressure.

BPO Call Center
Administrative Support
Resolves Conflict
Project Management
Quality Control
Communications
Customer Service
Customer Support
Phone Communication
Social Media Management
Online Chat Support
Call Center Management
$95 hourly
Melissa F.
- 3.0/5
- (6 jobs)
I would love to bring my 20 plus years of experience to your company. I have been researching and applying for various licenses since 2005. I am well experienced in in the process of obtaining and retaining a license and researching and monitoring regulatory and statutory requirements. My extensive experience with State Regulatory agencies has helped me build strong relationships with State auditors, and regulators. I have experience in both paper licensing and NMLS licensing and maintenance. I have been working in the NMLS almost every working day since it launched in 2008. I am a member of the NMLS industry advisory panel and verry active all the industries hosted within the NMLS. Currently, I oversee and manage a licensing portfolio dedicated to obtaining and maintaining licenses for financial regulatory compliance. I am required to provide guidance to company executives on a variety of issues, including regulatory compliance, licensing, and operational matters. I also oversee and manage the review of policies and procedures, BCM management and testing, and client required security testing. I regularly monitor and create the complex reporting needed to evidence client quality standards are being met and exceeded.

BPO Call Center
Financial Risk
Business Management
Financial Reporting
Management Consulting
Organizer
Limited Liability Company
Tax Law
Compliance
Legal Research
Licensing
$75 hourly
Russell G.
- 4.3/5
- (6 jobs)
Hi, I'm Russ. I'm an experienced customer care leader and contact center consultant. I've been a customer of Zendesk since 2010, and have led implementations at over 10 companies. I'm a certified Zendesk Support Admin Expert; I was in the very first class of certified Zendesk Support Admins back in 2017. I've successfully managed multiple implementations across a diverse range of usage models (IT Helpdesk, B2C & B2B support, Human Resources). "I engaged Russ to help us optimize our Zendesk implementation when I was the manager of customer operations at [client name removed]. We had a basic set-up, but needed help with automating some tasks to increase agent efficiency. Russ helped us make some configuration changes that let agents handle more tickets per hour, and helped make our policy messaging more consistent across the agent base. He also created management reports that gave us better visibility to what was happening on a daily, weekly and monthly basis. The best part of Russ' Zendesk help is that he approaches it from the point of view of a support manager, someone who knows what it's like to be running a support team in a crazy start-up environment. I would highly recommend him!" I can help you to: • Configure your Zendesk system from scratch, or help to optimize it with triggers, automations, SLAs and macros • Build out your Help Center to enable more self-service and deflect inbound tickets • Implement other Zendesk products like Chat, AI Messaging or Talk • Identify and integrate third-party applications to maximize efficiency • Migrate Insights reporting to Explore I'm relatively new to Upwork as a freelancer, but not new to consulting. With over 40 years in customer care, I've got a full range of experience in consumer, B2B and enterprise service and support. I've worked at both Fortune 500 companies, tiny start-ups, and everything in between. I've led and/or sponsored the selection and implementation of multiple contact center technologies (telephony, CRM, email management and workflow automation). I come with expert-level knowledge and experience in the planning, analysis, and implementation of outsourcing/offshoring solutions. I have successfully managed multilingual teams across sites around the globe, with hundreds of agents in the US, Western and Eastern Europe, and Asia. I excel at the design and re-design of business processes to minimize expense and maximize customer satisfaction. "Russ is a creative, responsible, talented and fun leader, and a trusted business partner. He is an experienced call center executive who can build and train a team with ease, and adapt to changing conditions. He is a Zendesk expert who can implement and manage a solution without the need for implementation consultants (Unless he IS your implementation consultant). He can be counted on to give you the straight story without drama or complaint, and is generous with his time and knowledge. I highly recommend Russ!" (The quote above is from the COO of a company that I helped to scale from 30 employees to 500+ over 2 years.) When we work together, you'll find that our goals are aligned: maximizing the ROI from your Zendesk implementation. I work with the type of clients who care about quality, because they know that getting superior work will put money back into their business - or keep it from flying out the door. If that sounds like you, and you want to know that you're getting the maximum return on the investment you've made in your business, then I'm the right guy to help. So, next steps: Send me a note with a bit about your company, the problems you're trying to solve with Zendesk, and how you think I can help. If it seems like we're a good fit, let's schedule a call to talk.

BPO Call Center
Workforce Management
Customer Service Chatbot
RFP Writing
In-App Support
Product Support
Customer Support Plugin
SMS
Talkdesk
Customer Relationship Management
Remote IT Management
Zendesk
Call Center Management
$12 hourly
Marisela C.
- 5.0/5
- (5 jobs)
Hello, I'm a customer service expert with 10 years of experience in the customer service industry, I'm from Nicaragua, Central America, through this time I have developed myself through different positions and companies, I'm always focused in providing the best service to customers and providing the best performance to businesses, I have always been held to the highest standards by international customer service companies. I have experience providing my services through any channel required such as Email, voice or chat, I'm passionate about providing customer service because it is something I enjoy at the fullest. I have a wide range of experience in the call center/BPO industry and customer service overall, I have worked as a front line agent, Quality analyst, an operations supervisor, I know what it takes to provide great service from an agent perspective but also a management perspective. I'm an organized individual, detail and process-oriented, I have strong communications skills for business and analytic skills, I also have experience performing and managing performance against key performance indicators in this industry such as Customer satisfaction (CSAT), Quality score, Average handle time (AHT) First call resolution (FCR) and others. I have experience providing support for companies delivering services in Telecommunications, technology, utilities, and medical areas, I'm always open for feedback, I adapt fast to any type of service or requirement, I will provide my expertise at full capacity if you hire my services you will have a full professional to help you grow your business.

BPO Call Center
Scheduling
Microsoft Office
Quality Assurance
Technical Support
Bilingual Education
Windows Administration
Call Center Management
Email Support
Energy & Utilities
$11 hourly
Luis P.
- 5.0/5
- (20 jobs)
Price include: - Fully equipped Physical locations - Administrative services - Payroll, HR, recruiting, agent benefits and more! PROJECT MINIMUM AGENTS: 2 AGENTS ***Locations*** - Headquartered in Southern California - Physical equipped offices in El Salvador 3 hours distance ➡ ask for our special hourly rates for teams over 15 people!

BPO Call Center
Freshdesk
Mailchimp
Online Chat Support
Email Support
Call Center Management
Omnichannel Marketing
Phone Support
Adobe Premiere Pro
Lead Generation
Social Media Management
Telemarketing
HubSpot
$120 hourly
Dimas R.
- 4.0/5
- (3 jobs)
Over 20 years of progressive expertise in information systems, call center technology, collections, virtualization, networking administration; design, voice application development, system maintenance, performance, and disaster recovery. Enthusiastic, reliable, self-motivated professional. Excellent vendor and project management. Ability to lead and mentor level 2 engineers. Strong ability to communicate technical concepts in a non-technical manner and convey a professional image to the business. Ability to work well with others and contribute in a team environment. Excellent problem solver who works well under pressure and high volumes. Main Contact Center Solutions: 1. Cisco CVP and ICM Scripting 2. NICE - inContact 3. Five9 4. Zendesk 5. Amazon Connect • Designed and Implemented IVR Applications • Established call process and procedures • Call Routing development • Call Scripting design • Client Liaison and trainer

BPO Call Center
Business Process Outsourcing IT Services
$24 hourly
Alejandro S.
- 5.0/5
- (2 jobs)
Recognized for proactively maintaining an in-depth knowledge of all work duties. Able to work successfully as a team member and as an individual contributor. Exceptional communication skills with the ability to remain calm and convincing in negative situations. Able to efficiently navigate multiple systems while handling complex queries.

BPO Call Center
Outbound Sales
Sales
Dispatch & Tracking Solutions LETS
Customer Service
Recruiting
Data Entry
$25 hourly
Christine N.
- 5.0/5
- (2 jobs)
I am an experienced Executive Assistant, responsible for completing business tasks in an efficient and organized manner. I am fluent in English, Swahili, and conversational in German. I am extremely dedicated, professional, and motivated with all tasks I am responsible for completing. While I have worked in several different industries, I have the experience needed to help any organization with their Administrative and Translation needs!

BPO Call Center
Business Development
Administrate
Call Center Management
Translation
Communications
Customer Service
Business Management
Data Entry
Growth Strategy
Task Coordination
Management Skills
Sales
$28 hourly
Gina Z.
- 5.0/5
- (3 jobs)
I began my accounting career in the Philippines and continued my education at California State University, East Bay, further honing my 10+ years of expertise in financial management and bookkeeping. I am proficient in QuickBooks Online, I specialize in preparing and analyzing financial statements, managing accounts payable and receivable, and performing precise bank reconciliations to ensure smooth financial operations for my clients. I also provide payroll management for small businesses, utilizing tools like QuickBooks and ADP to deliver timely and accurate payroll processing. In addition, I am a registered state tax preparer with experience in handling various tax filings, including 1041, 1065, and 1120S forms, ensuring compliance and efficiency in tax reporting. I am known for my strong communication and time management abilities, I am committed to delivering accurate financial reports on schedule, helping businesses maintain financial health and meet their accounting needs.

BPO Call Center
Financial Audit
QuickBooks Online
Financial Accounting
Square
Microsoft Power BI
Accounting
Bank Reconciliation
Tax Preparation
Accounts Payable
Microsoft Excel
Payroll Accounting
Accounts Receivable
Bookkeeping
Intuit QuickBooks
$15 hourly
Jeremy A.
- 5.0/5
- (1 job)
I am a customer and tech support specialist with experience using various helpdesks and CRM software, ticketing systems, remote desktops. I have about 3 years of call center experience. I am empathetic and can de-escalate. I have excellent verbal and written communication skills that would make me a great fit for chat support as well. Lets work together!

BPO Call Center
Manufacturing & Construction
CRM Software
Salesforce CRM
Hardware Troubleshooting
Data Entry
Invoicing
Electronics
Customer Service
Technical Support
$11 hourly
Geraldine A.
- 5.0/5
- (2 jobs)
Hi there, I have a degree in Hospitality Management and am currently pursuing a law degree, bringing a unique blend of customer-focused service and analytical problem-solving to every role. Years of experience in customer service, phone support, sales, credit repair, and administrative assistance. I can help your business with: ✅Customer Support - Live chat support - Email Support - Phone support -Appointment scheduling -Order fulfillment ✅Admin Work - Microsoft Office (Word, Google Sheets, Excel/ CSV, Outlook) - Collecting emails and contact information - Internet Research

BPO Call Center
Customer Service
Administrative Support
Data Entry
Gorgias
Email Communication
Receptionist Skills
Virtual Assistance
Customer Support
Phone Communication
Credit Repair
Legal Assistance
Online Chat Support
Email Support
$25 hourly
Visha H.
- 4.8/5
- (2 jobs)
Passionate and kind. I create authentic and original videos for brands. Excellent team leadership and problem-solving abilities. Drives team development with proactive training and quality assurance initiatives. Strong organizational skills and attention to detail. Great communication and customer service skills. Display efficiency and strong time-management skills.

BPO Call Center
Content SEO
Appointment Setting
Communications
Management Skills
Quality Assurance
Voice Recording
Administrative Support
Customer Service
Leadership Skills
Customer Experience
Product Testing
Online Chat Support
Content Creation
UGC
$24 hourly
Chaquella D.
- 5.0/5
- (4 jobs)
Willing to relocate: Anywhere Authorized to work in the US for any employer Whether you’re trying to win work, list your services or even create a whole online store – I can help! Regular communication is really important to me, so let’s keep in touch!

BPO Call Center
Human Resource Management
Health
Database Management System
Customer Service
Human Resources Compliance
Customer Support
Database
Administrate
Benefits
Microsoft Office
Social Media Engagement
HR & Business Services
Email Support
Call Center Management
$15 hourly
Semekia W.
- 5.0/5
- (2 jobs)
Objective My goal is to be a part of a company that allows me to grow. I want to show case my ability to assist customers and follow directions from my superiors. I also want to learn more from my while working in this career path and showcase what I can do. I am a dedicated, hardworking and have a willingness to learn., Skills & Abilities GENERAL LABORER * Mailing sorting and placement, cold storage worker, packaging food, slicing food, and food preparation DRIVER * Delivery driver, order selection, order pickup, customer service, greeting customer, food service TAX PROFESSIONAL/TELEPHONE OPERATOR * Answer multiple incoming phone lines, tax preparation, customer service, data entry, issuing of federal refund, greeting customer CUSTOMER SERVICE REPRESENTIVE/SUPPORT TECH REPRESENTIVE * Call center environment, inbound calls, customer service, billing specialist, technical support, data entry

BPO Call Center
Phone Communication
Telephone
Data Entry
Customer Service
Smartphone
Server
Tax Preparation
Cooking
Technical Support
Medical Billing & Coding
$50 hourly
Lester J.
- 5.0/5
- (1 job)
With over 20 years in Corporate America, I know what executive management is looking for when it comes to reports/dashboards. I take a simple approach and just use Excel as that is what everyone knows and has access to. While I am an expert in Power BI, Power Pivot, and Power Query, I can set up easy to maintain dashboards in Excel using lookup, pivots, charts, and slicers. I can consolidate data and turn it into an actionable report for you and your team.

BPO Call Center
Excel Formula
Business Presentation
Analytics
Continuous Improvement
Process Improvement
Analytical Presentation
Dashboard
Microsoft Power BI
Business Intelligence
Microsoft Excel
Data Analysis
Data Analytics
SQL
$60 hourly
Andreco C.
- 5.0/5
- (1 job)
I am a seasoned Operations Management Professional specializing in delivering innovative leadership, creating cultures of accountability and excellence through the implementation of process improvements via results-oriented strategies. I am a Six Sigma Green Belt and experienced ERP Leader with over 20 years of diverse experience, including P&L and Cost Center leadership, customer relationship management, creating/implementing change programs and strategies. - Standard Operation Procedure and Business Process documentation. I can help improve your operational performance and deliver results.

BPO Call Center
Customer Relationship Management
Customer Satisfaction
Human Resources Consulting
Business Management
Customer Service
Relationship Management
Management Skills
Workforce Management
Process Improvement
Business
Client Management
Call Center Management
Business Operations
$75 hourly
Maria P.
- 5.0/5
- (3 jobs)
I am an analytical thinker, passionate sales strategist and a diligent project manager I can help with: - Project management - Creating sales strategies - Training your artificial intelligence - Copywriting - Editing - Customer service processes and scripts - Customer journey processes - Customer satisfaction management - People management, coaching - HR Tasks

BPO Call Center
People Management
Copywriting
Artificial Intelligence
Client Management
Customer Relationship Management
Business
Outbound Sales
Training
Relationship Management
Sales
Business Management
Management Skills
Travel & Hospitality
Call Center Management
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