Hire the Best Call Center Agents
in the United States

Clients rate our Call Center Agents
Rating is 4.7 out of 5.
4.7/5
Based on 1,560 client reviews
Rafael N.

Fort Lauderdale, Florida

$40/hr
5.0
490 jobs

✅ TOP RATED PLUS (TOP 3% FREELANCER/TOP 25 TRANSLATOR) Spanish Translator with proven success in 400+ projects across multiple industries, with high-profile clients such as Indeed, Unilever, Analog Devices, Duolingo, American Bancard, Bissell, and Rhithm.app, as well small businesses! Being committed to doing my best at delivering Spanish translations in a professional, collaborative and timely manner has set me apart for years. Supported by my multicultural upbringing, education, and outstanding communication, I have collaborated on 400+ projects that have helped my clients succeed and break language/market barriers. Overview of benefits: 🖥️ Professional, localized, and solution-based translations. Human translations! 🛠️ Format preservation: expertise in Wordpress, MS Office, Adobe Creative Cloud, CAT tools, and HTML 💰 Cost-Efficient: competitive rates with proven quality-price ratio. 📆 Comprehensive Planning: accurate scheduling to meet tight deadlines; coordinating strategies with effective communication, maximizing efficiency. 🌐 Expertise in linguistics, dialects, and multiple fields of translation 🎥 Smoothly synchronized and translated subtitles/transcriptions 💌 Always happy to over-deliver and give you added value by revising the translations, with bilateral feedback to improve both the original and the translated content. Always open to suggestions and special requests! Hard and smart work gives results. 400+ successful projects, numerous long-term partnerships, and 100% success rate.

  • Caption
  • Subtitles
  • Software Localization
  • SmartCAT
  • Spanish to English Translation
  • English to Spanish Translation
  • Live Interpretation
  • Proofreading
  • Translation
  • Website Translation
  • Content Localization
  • Technical Translation
Jean Ricot T.

Boynton Beach, Florida

$15/hr
5.0
8 jobs

I have experience with Live Chat Support, Salesforce, RT, Freeside and I am eager to learn to use any new tools that get the job done well. I have such a great experience during my period of time working as remote agent: - Zendesk, Freshdesk -Customer care - Technical Support - QA Analisist - Email and ticket handling - Live chat - inbound/outbound service I look forward to working with you in providing excellent customer service and anything else you may need help with!

  • Customer Service
  • Customer Support
  • Zendesk
  • Real Estate
  • Technical Support
  • Order Fulfillment
  • Appointment Scheduling
  • Healthcare
  • Appointment Setting
  • ShipStation
Deborah C.

Salem, Massachusetts

$30/hr
4.9
10 jobs

Professional Call Center Agent with call center tools. I have experience in handling inbound and outbound calls, customer support, message taking, and appointment scheduling. I focus on clear communication, fast response times, and delivering a professional customer experience on every interaction. I am skilled at managing high call volumes, resolving customer inquiries efficiently, and maintaining accurate, well-organized communication records. My approach is calm, detail-focused, and solution-driven, with a strong commitment to representing your business in a professional manner. I adapt quickly to different scripts, industries, and workflows, and I understand the importance of maintaining customer satisfaction while supporting smooth daily operations.

  • Website Content
  • Short Story Writing
  • Proofreading
  • Microsoft Office
  • Data Entry
  • Adobe Photoshop
  • Background Removal
  • Resume Writing
  • Customer Care
  • Healthcare
  • Medical Terminology
  • Virtual Assistance
  • Medical Billing & Coding
  • Medical Billing
Pamela C.

Haverhill, Massachusetts

$15/hr
5.0
1 jobs

I’m a Computer Science student offering reliable entry level tech support and administrative help. I have hands on experience with troubleshooting common technical issues, password resets, quality testing, and data entry, also with strong customer service skills. I feel comfortable working with Windows and macOS systems, Microsoft Office, and entry level AWS cloud. Via school coursework and life experiences helping others, I’ve set up computers, Wi-Fi networks, printers, user accounts, and helped with general technical issues in both tech and otherwise. In addition to tech help, I can also help with virtual assistant tasks like data entry, scheduling, typing and customer communication. I also have gaming knowledge, like installation of gaming consoles/devices, and incorporating modifications. Also translations in spanish or english when needed. I also have some experience UI/UX testing websites, apps, and games.

  • Customer Service
  • Technical Support
  • IT Support
  • Troubleshooting
  • Desktop Support
  • QA Testing
  • Virtual Assistance
  • Data Entry
  • Scheduling
  • Online Chat Support
  • Game Testing
  • PC Game
  • Gaming
  • Software Testing
  • Spanish
Misael C.

Worcester, Massachusetts

$16/hr
5.0
1 jobs

I have always been passionate about delivering exceptional customer experiences while utilizing data-driven insights to optimize processes and improve business outcomes. Through my previous experience as a Customer Service Representative in Call Center industry (5 years) and Financial company (10 years) I developed a solid foundation in understanding customer needs, resolving issues, and maintaining high levels of customer satisfaction. I consistently received positive feedback for my ability to communicate effectively and build strong relationships with customers. In addition to my customer service expertise, I possess strong analytical skills and proficiency in data analysis tools such as Excel, moreover, I am highly detail-oriented and possess excellent problem-solving abilities.

  • Customer Service
  • Phone Communication
  • Data Entry
  • Microsoft Office
  • Email Support
  • Online Chat Support
  • Zendesk
  • Email Communication
  • Ticketing System
  • BPO Call Center
  • Gorgias
  • Appointment Setting
  • Sales Call
  • Debt Collection
  • Data Analysis
Shahzad Y.

Richmond, Texas

$10/hr
4.7
124 jobs

I am the owner and director of IdeasUnlimited, a global support services provider with over 8 years of experience in completing more than 4000 projects in myriad industries. I am very passionate about meeting new people, discussing business ideas, and creating work opportunities for talented individuals to succeed. IdeasUnlimited originated from this fascination with matching the right people to appropriate jobs, providing quality affordable support services so businesses could focus on their core competencies. We provide both 24/7/365 physical call center support services as well as remote workforce support through our remote team from all Europe, North and South America, and South Asia. Our goal is to ensure our support services are a seamless extension of your brand, enhancing productivity and increasing sales. Our services include: • Call Center Support Services • Multilingual Support Services • Virtual Assistant Services • Ecommerce and Backend Support Services • Operations Support Services IdeasUnlimited is working towards a future whereby we provide remote work opportunities to driven and skilled workers from all over the globe, and especially to those who are applying due to a disability or social anxiety, or since they are stay-at-home parents or students. We are gaining momentum towards our goal of promoting and supporting these talented individuals to make the world a better place.

  • Cold Calling
  • Customer Service
  • Call Center Management
  • Administrative Support
  • Project Plans
  • Market Research
  • Management Consulting
  • Inbound Marketing
  • Startup Consulting
  • BPO Call Center
  • Project Management

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