Name: Call Center Agents
Brand: Upwork
Rating: 4.8 (3634 reviews)

Check out Call Center Agents in the United States with the skills you need for your next job.

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Clients rate Call Center Agents

4.8/5

based on 3,634 client reviews

$35 hourly
- 4.9/5
- (63 jobs)
With a 100% job success rate, I have consistently delivered high-quality results for clients, excelling in diverse tasks. My experience includes managing scheduling, communication, research, planning, and editing, all while ensuring a seamless experience for my clients. I am eager to bring my skills to your projects and am confident in my ability to exceed expectations, delivering efficient and reliable solutions tailored to your needs. My skill set includes: - Data Entry & Research - Document Editing & Transcribing - Administrative Support - Personal Assistance - Light Bookkeeping - Inbox & Email Management - Travel Planning & Coordination - Customer Service & Client Relations

Telephone Handling
Calendar Management
Travel Planning
Personal Administration
Adobe Photoshop
Customer Service
Phone Communication
Scheduling
Virtual Assistance
Administrative Support
Customer Support Plugin
Canva
Email Communication
$75 hourly
- 5.0/5
- (152 jobs)
I have many years of experience in the New York City area as a media executive, content creator, brand ambassador, and the voice of B2B media brands—and I'd love to work with you and be the voice of your next project! I'm an award-winning journalist, and experienced in on-camera interviews, virtual conferences and video voice over work. I've traveled extensively as the face of B2B media brands, and I'd love to bring that knowledge to your project. I'm highly professional, motivated, collaborative and easy to work with, and can turn around your project quickly in my professional home studio. I have a broad range and take direction well. Let's collaborate!

Telephone Handling
Education Presentation
Writing
Editing & Proofreading
Phone Communication
Female
Advertisement
Middle-Aged Adult
Audacity
US English Dialect
$50 hourly
- 5.0/5
- (15 jobs)
I am an executive resume builder and career coach with 2+ years of experience. I have helped 20+ clients with new and improved resumes, interview preparation, best practices to land a job quick, and more! All clients I have assisted and mentored, have received a positive outcome. From a big 4 job offer, to a promotion with $8,000/yr pay increase, to switching careers and receiving an offers from various organizations - there has been great success!! Looking for the next move? Let's make it happen!

Telephone Handling
Interview Preparation
Phone Communication
Candidate Interviewing
Employee Training
Mock Interview
Organizational Plan
Social Media Content
Email Communication
Problem Solving
Recruiting
Resume Writing
Relationship Building
Salesforce CRM
Business Management
Resume Design
Salesforce
LinkedIn Recruiting
Resume Screening
$60 hourly
- 5.0/5
- (170 jobs)
Hi, I’m Evan! I offer professional male voice over recording services for all types of commercial and narration media projects. I provide clean, premium audio with FAST turnaround. From young and spirited to serious and direct - I do it all! If you value high quality you came to the right place. I strive to provide excellent and seamless customer service. I will work hard for you while taking constructive criticism to ensure we create an excellent end product! I record from my studio in a treated vocal isolation booth, and use top of the line equipment to ensure you get the very best audio. Here are some different types of voice over services I can offer you in an American accent: * Commercials * Narration * eLearning * Audiobooks * Whiteboard Animation * YouTube Videos * Documentary * Explainer Videos * Podcast Intro/Outro * IVR * Phone Messages Currently, I am living in Atlanta, GA (EST). Please feel free to message me anytime. I look forward to partnering with you to make your next project come to life!

Telephone Handling
US English Dialect
Voice Acting
Young Adult
Phone Communication
Video Commercial
Whiteboard Video
Explainer Video
Adobe Audition
Male
Elearning
Advertisement
American English Accent
Voice-Over
English
$40 hourly
- 5.0/5
- (129 jobs)
Hi! I am Chad! I am an exceptional Voice Talent with a PRO home studio. I am a professional musician & studio recording teacher with over 10 years experience making high quality recordings and audio. I can record: Commercials Training Narrations Explainer Videos On hold prompts Radio Promos Podcast Intros/Outros Trailers Much More!...(if you don't see it, JUST ASK!) I provide clean PRO audio (ultra quiet, free of breaths and mouth noise) with FAST turnaround! From Intense to Casual or Fun to Serious- I DO IT ALL! Gear: Whisper Room Recording Booth, Mac workstation/Logic Pro with Ozone 9 Audio Plugins, Focusrite Clarett 2Preamp Audio Interface, Rode NT1 Large Diaphragm Condenser Microphone. Not ready to order yet? Favorite my gig so you can find me later! Questions? Shoot me a message and I will be in touch promptly. I look forward to working with you! ~Chad

Telephone Handling
Phone Communication
Audio Editing
IVR Software
American English Accent
Canadian English Dialect
US English Dialect
Narration
Voice Acting
Audiobook
Elearning
Advertisement
Logic Pro
Male
$40 hourly
- 4.9/5
- (11 jobs)
Seeking tasks that include all spectrums of Medical Provider Credentialing; Onboarding, Primary Source Verification, Hospital Privileging, and Payer Enrollment. Due to my credentialing experience I excellent with customer service, time management, and attention to details. Available to also provide data entry, system clean up, and typing tasks

Telephone Handling
PDF Conversion
Phone Communication
Resume
Email Communication
Records Management
Microsoft Outlook
Typing
Zoho CRM
CRM Software
Salesforce
Database Management System
Data Entry
DocuSign
Microsoft Excel
Microsoft Office
$85 hourly
- 5.0/5
- (18 jobs)
Accomplished business development executive with over 15 years of experience in technology distribution and enterprise sales. Specializing in IoT, wireless solutions, and cutting-edge technologies. Proven track record in driving revenue growth, launching innovative products, and leading cross-functional teams. Expert in building and maintaining relationships with C-level executives and key decision-makers. Key Skills Strategic Sales Planning & Execution Enterprise Account Management IoT & Wireless Technology Solutions Product Launch & Lifecycle Management Vendor Contract Negotiations Cross-functional Team Leadership CRM & Sales Force Automation Financial Analysis & Budget Oversight Public Speaking & Thought Leadership Why Work With Me Proven Revenue Generator: Consistent track record of exceeding sales targets and driving significant revenue growth across multiple companies and industries. Strategic Thinker: Skilled at developing and executing comprehensive sales strategies that align with organizational goals and market trends. Relationship Builder: Expert at cultivating and maintaining strong relationships with C-level executives, key decision-makers, and strategic partners. Technology Savvy: Deep understanding of IoT, wireless solutions, and emerging technologies, allowing for effective communication of complex solutions to diverse audiences. Adaptable Leader: Demonstrated ability to thrive in various business environments, from startups to large corporations, and to lead cross-functional teams effectively. I'm passionate about driving business growth through innovative technology solutions and strategic sales approaches. Let's connect to discuss how I can help your organization achieve its revenue goals and market expansion objectives.

Telephone Handling
Branding & Marketing
Brand Strategy
Branding
Logo Design
Logo
Persuasive Writing
Phone Communication
Lead Generation
Digital Project Management
Digital Marketing
SEO Writing
Content Strategy
Copywriting
Email Marketing
Social Media Marketing
$31 hourly
- 4.8/5
- (372 jobs)
FAST ACCURATE DRAFTING OF PERSONAL INJURY DEMAND LETTERS I specialize in the fast and accurate drafting of Personal Injury Demand Letters and Chronological that effectively communicate the severity of your client’s injuries and property damages. The result is a demand letter that encourages fast case settlement. This is what you and your Client get for your money. A review of your client’s medical records; A review of your client’s medical bills; A review of the accident report or other documentation of the incident; Legal research re: if the law applicable to your case; The drafting of the Demand Letter Exhibits must be provided by you and your client The Demand Letter may include (at You and Your Client's request) discussion of: The Insurance Adjusters Contact Section; The Description of Collision Section; The Initial Symptoms Section; The Initial Treatment Section; The Substantive Treatment Section; The Causation Section; The Reasonableness of Treatment Section; The Economic Damages Section; The Long Term Effects of Diagnosed Injury Section; The Non-Economic Damages Section; and The Demand Section (amount of the demand as determined by you and your client) Sections Are Added or Deleted Upon You Or Your Client's Request. The Demand Letters are/will bill at a flat rate based on the amount of your client’s medical bills as follows: $150.00 for demands involving medical bills up to $20,000; $175.00 for medical bills between $20,001 and $50,000; and $200.00 for medical bills over $50,000. Over 23 years of experience: Paralegal, Legal Assistant, and Legal Researcher. My strengths in the legal field are; attention to detail, file management, research using databases such as Lexis Nexis and West Law, etc., analyzing, editing, and composing documents. And over 20 years of providing services online as a Virtual Assistant. Over 16 years experience as a Private Detective and Operations Manager; Security and Loss Prevention. My strengths as a manager are in screening, recruiting, hiring, training, managing, and maintaining a high level of employee production and performance while maintaining or exceeding a monthly corporate set P&L. Below please find a listing of some of the services that I provide: Legal Research and Writings Marketing Research Competitive Research Business Research General Research Prior Art Research Real Estate Research Draft and answers litigation (court) documents: Complaints Oppositions Requests Interrogatories Contracts and Agreements Independent Contractors Agreement Non-Disclosure Agreements Sales Rep Contracts Employment Agreements Distributor Agreements Confidentiality Agreements Technology Agreements Lease Agreements Warranty Deeds Grant Deeds Quit Claim Deeds MOU Divorce Documents Foreclosure litigation assistance Draft demand letters Customer Service Management Retail Merchant Credit Restoration Judgment Recovery Inside Sales/Customer Support Sales Processing Quality assurance calls Personal Assistant Document Conversion (PDF to Word) (Word to PDF Title Act Review & Summary To name a few! Computer skills in Windows 5/98/2000/XP/Vista, Internet, Needles, ProLaw, Abacus, Microsoft Office, Corel 8, CRM, PDF to Word Conversion, Lexis Nexis, West Law, LexisOne, Claris Works, Word-Perfect, and other software applications. PROFESSIONAL REMOTE SERVICE SPECIALIST

Telephone Handling
Telemarketing Script
Call Center Management
English
Customer Service
Phone Communication
Customer Support
Legal Assistance
Virtual Assistance
Legal Research
Phone Support
Microsoft Word
File Documentation
Draft Documentation
Customer Satisfaction
Contract Drafting
$35 hourly
- 4.9/5
- (99 jobs)
Hello. I am the owner of ValuedHR Business Services Agency. I have over 25 years of customer service experience which includes handling live chat requests, email support via Zendesk, and phone support for companies such as Intuit Turbo Tax, Coca-Cola Human Resources Department, GE Consumer Finance, and American Express just to name a few. When you hire me you work with my team to deliver the best at what we are hired to do. My team and I have also developed customer service departments and call centers from the ground up and we would love to manage your customer service departments as well. My team and I work with select companies that need expanded customer service and/or Virtual Assistance services. If you need a freelancer who will not quit after a week and will deliver the highest quality of support for your business then we need to talk! Please note we work as a team only as ValuedHR Business Services.

Telephone Handling
Email Communication
Administrative Support
Content Moderation
Sales Development
Customer Service
Recruiting
Phone Communication
Cold Calling
Computer Skills
Call Center Management
Online Chat Support
Zendesk
$100 hourly
- 5.0/5
- (47 jobs)
Many video producers and scriptwriters struggle to truly engage audiences with their message. Voice Over breathes life into a story or message. As a full-time Voice Over Artist since 2016, I will bring life to your vision through TV, radio, explainer videos, and so much more, giving you a more polished and professional multi-media message. Imagine a warm, smooth, clear, and confident female voice telling your story or communicating your brand. Hey, that’s me! Let’s schedule a short Discovery Call or message me to discuss your creative media project and how I can help. Voice Over Specialties: • eLearning narration • Explainer videos • Corporate narration • Commercials • Documentaries • Telephone IVR • Narrated virtual tours We can discuss: • Your target audience • Goal of the voice over • Length of script – word count or finished minutes • Timeline for project creation • Voice over rate

Telephone Handling
Casual Tone
Authoritative Tone
Female
Phone Communication
Voice-Over
Education Presentation
Voice-Over Recording
US English Dialect
Audio Production
Narration
Elearning
Calming Tone
Middle-Aged Adult
American English Accent
Voice Recording
$75 hourly
- 5.0/5
- (62 jobs)
I have over a decade of VoIP networking experience deploying and configuring iPBX's (3CX, ShoreTel), Skype for Business/Lync, Session Border Controllers and Gateways (AudioCodes, Sonus, Edgewater). My experience ranges from complete project management to individual SBC/GW implementations. My core focus has been VoIP connectivity and the applications that accompany it like Call Recording (Cloud & On-Premise), Office 365 and Exchange. The vast majority of my time has been spent implementing on-premise systems (60%) and hosted systems (40%) for small and medium businesses. I have interfaced with Tier-1 Carriers, (ATT, Verizon, Centurylink, Level(3)) all the way down to pure SIP based service providers such as (G12, Flowroute, PureIP).

Telephone Handling
Phone Communication
IT Management
VoIP Administration
3CX
Session Initiation Protocol
Skype For Business
Network Engineering
Network Planning
Network Design
Network Monitoring
$200 hourly
- 5.0/5
- (42 jobs)
Hello! I’m Kristen Udowitz -- a seasoned, directable, reliable voiceover artist -- and I’d love to be a part of your team! Please visit my site - www.nachoaveragevoice to hear my work! Clients include Discovery Channel, Domino’s Pizza, Hugo Boss, IKEA, Northrop Grumman, and hopefully -- you! ALSO – have home studio and can record and send you audio files in any format you need. Let me know if I can help you! Hope to hear from you!

Telephone Handling
Audio Editing
Phone Communication
American English Accent
Voice-Over
Voice Acting
Female
Elearning
$115 hourly
- 5.0/5
- (305 jobs)
Friendly, professional, articulate, enthusiastic female voice overs. Can do a wide range of styles, from educational to commercial, and beyond. See Voice Talent Profile for reel.

Telephone Handling
Phone Communication
Corporate Style
Video Advertising
Video Commercial
Voice-Over
Voice Talent
American English Accent
Audiobook
Podcast
$150 hourly
- 5.0/5
- (180 jobs)
✅Clients include: Microsoft, American Express, Johnson&Johnson, Sam's Club, and The Weather Channel 👍RUSH ORDERS ARE AVAILABLE - Even on weekends!👍 Professional Voice Over Artist with over 16 years experience! Thanks for clicking on my page! I'm excited to work with you. Services offered: *Commercials *E-Learning / Training Modules *Audiobooks *Business Recording / IVR *Podcast intros *Website article reads *Company explainer videos and whiteboards Need it to fit a time limit? My read rate is about 30 seconds for a 70-75 word script. All voice overs will be delivered as fully edited wav or mp3 files. Background music is available upon request.

Telephone Handling
Female Voice
Audio Production
Phone Communication
Voice-Over
Audio Recording
American English Accent
English
Voice Recording
Video Editing
Voice-Over Recording
Female
Calming Tone
Content Marketing
Advertisement
Voice Acting
$100 hourly
- 5.0/5
- (129 jobs)
Hi there! My name is Lissa Henige and I would love to be considered for any of your projects that are in need of voice talent. I am a full time, non-union voice actress with my own professional recording studio. I have been providing voice services for clients all over the world for more than 15 years. Previous clients include Vaseline, California Attorney General, Brita, HP Enterprise and many more! Providing you with high quality voiceover, speedy turnaround and excellent customer service is my top priority. I truly care about partnering with you to create a product we can all be proud of! If you need any other information or have any questions, please don't hesitate to ask. Thank you for your consideration and I hope to hear from you soon! All the Best, Lissa Henige "It's All in How You Say It!"

Telephone Handling
Video Commercial
Voice-Over
American English Accent
Whiteboard Video
Medical Narration
Explainer Video
Corporate Video
Phone Communication
Voice-Over Recording
Narration
English
Female
Elearning
Voice Acting
$25 hourly
- 5.0/5
- (16 jobs)
Hello! Need help with back-office administrative tasks? Consider me to help keep your books organized and up to date. The tone of one voice is essential. I have an upbeat, friendly, and professional manner that will make any customer/client comfortable interacting with me. If communications are primarily in email, I am excellent at responding promptly to clients/customers. I have administrative support skills, and back office skills. I use Microsoft 365 on the daily and consider myself intermediate and gaining. I use software such as Slack, DropBox and Asana, to keep things organize and stay on top of communication. If it is a software I have not worked with, I can quickly learn. I input data and provide an Excel spreadsheet for my colleagues when needed. I can meet deadlines. Working in different environments, from a lay-back RV park to a hectic Emergency Room, has given me the skills to work under pressure. We are a military family that moves every few years, the reason for my long work history. I know it is a big pool of freelancers out there, and I hope to get the opportunity to work with you fabulous folks! I am currently available to work for 0-15 hours a week. Thank you for your consideration. Get back the time YOU need to run your business!

Telephone Handling
Online Chat Support
General Transcription
Administrative Support
Email Etiquette
Customer Service
Phone Communication
Email Communication
Data Entry
$35 hourly
- 5.0/5
- (10 jobs)
I love helping people, and with 5+ years as an Executive Assistant, 6 years office management and 10+ years administrative assistant experience, I have the skills you need to streamline your business or life. My personality is defined by a spirit of hospitality and a positive and upbeat outlook.

Telephone Handling
Executive Support
Personal Administration
Customer Support
Google Workspace
Phone Communication
Slack
Calendar Management
Employee Onboarding
Project Workflows
Customer Service
PipelineDeals
Email Support
Asana
$22 hourly
- 5.0/5
- (6 jobs)
Over the last 18 years, I have been engaged in employment, entrepreneurship, continuing education, and volunteer activities that have developed and refined my ability to contribute to the success of a growing organization.

Telephone Handling
Calendar Management
Intuit Quicken
Bookkeeping
Intuit QuickBooks
Email Communication
Google Workspace
Administrative Support
Clerical Skills
Phone Communication
Customer Service
YouTube
Social Media Management
$25 hourly
- 4.9/5
- (40 jobs)
Hi, I am a female voice-over artist and scriptwriter. It would be my pleasure to work with you, along with producing interesting and exciting scripts for various YouTube categories. I can perform narration, conversational, seductive, soothing, relatable, and authoritative tones. I produce high-quality audio, communicate promptly, and can turn out projects quickly, within 24-48 hours. I take direction well and seek to speak or script your words, as you dream of hearing them. I would be pleased to produce a clear, crisp, voiceover or subscriber-grabbing script for your project. Contact me and let's get started today!

Telephone Handling
Audiobook Narration
Voice-Over
Informative Art
IVR Software
YouTube Plugin
American English Accent
Phone Communication
Commercial Style
US English Dialect
Middle-Aged Adult
Female
Elearning
Advertisement
Ebook
Narration
$25 hourly
- 5.0/5
- (9 jobs)
My services include but are not limited to the following: ✔️ Responding to customer inquiries via email, phone, or chat. ✔️ Providing customer support and addressing customer concerns in a timely and professional manner. ✔️ Scheduling appointments, meetings, and travel arrangements. ✔️ Managing social media accounts and other online platforms. ✔️ Lead generation and more! I'm dedicated to providing my clients with the best possible experience, and I'm always striving to exceed their expectations. I'm committed to meeting deadlines and delivering work that is accurate, professional, and of the highest quality. Contact me to leverage my expertise for your project's success. Let's elevate your operations together. ☎️

Telephone Handling
Email Marketing
Time Management
Customer Satisfaction
Multitasking
Virtual Assistance
Scheduling
Phone Communication
Customer Service
Customer Support
Email Support
Phone Support
Zendesk
Spanish
$40 hourly
- 3.9/5
- (123 jobs)
alyssanash.icanvoice.com I am a professionally trained voice actor ready to help your next commercial, audio-book, voicemail and more come to life.

Telephone Handling
Advertisement
Phone Communication
Energetic Tone
Female Voice
Education Presentation
Calming Tone
Elearning
Voice-Over
Corporate Tone
American English Accent
US English Dialect
$20 hourly
- 5.0/5
- (3 jobs)
Thank you for visiting my Upwork profile! As a skilled Virtual Assistant, Project Manager, and Personal Assistant freelancer, I am committed to providing my clients with reliable and professional assistance for virtual support, project management, and personal tasks. With excellent communication skills and attention to detail, I am confident that I can help you achieve your business goals. I am a 2021 grad student from ASU with a BA in Film Production with a focus in Producing. While I went to school I learned a lot about what it takes to manage a project from start to finish. How important communication is working as a team. Last but not least, to stay organized in every step of the way. My latest job I worked at a Marketing Agency in Kosovo as a Producer and Account Manager. I've helped the agency complete multiple commercials/projects and deal with multiple clients simultaneously. During my time at the company my responsibilities included: - Creating a budget depending on the project & keeping track of budget - Creating a schedule based off of the production teams & clients needs - Creating deadlines - Communicating with clients & designers to meet social media needs - Managing production team making sure we hit our goals - Creating a databases - Organizing documents & finances - Using Monday & Slack for managing & communication Skills: - Virtual Assistance - Project Management - Administrative Support - Microsoft Office (Word, Excel, PowerPoint) - English Language (writing, speaking, listening) - Project Planning and Organization - Time Management and Task Prioritization - Calendar Organization - Data Entry - Monday.com & CRM management - Google Sheets - Quality Record Keeping and Data Tracking I can provide you with reliable and skilled assistance for virtual support, project management, and personal tasks. I've included some projects in my portfolio that I've helped manage and organize from pre-production, production to post-production. If you have any questions or would like to collaborate, please don't hesitate to contact me. Thank you for considering me as your Virtual Assistant, Project Manager, or Admin Support freelancer Sincerely, Qendresa S.

Telephone Handling
Social Media Management Tracking
Event Management
Customer Service
Management Skills
Team Management
Film Production
Database Management
Video Editing
Phone Communication
Email Communication
Data Entry
$12 hourly
- 5.0/5
- (12 jobs)
Authorized to work in the US for any employer. I am a dedicated and punctual worker. I will do the job to the best of my abilities at all times. I do currently have a full-time job but I am looking for a side job to make extra money. I will take this job as seriously as my full-time job and give it the same amount of care and attention.

Telephone Handling
Phone Communication
Microsoft Excel
Microsoft Word
Customer Service
$20 hourly
- 5.0/5
- (10 jobs)
Over 20 years of office experience, , computer literate, excellent written and oral communication. Energetic, reliable and hardworking. My skills include: Quickbooks, Microsoft Office, Expense Reporting, Google, Excel, Accounts Payable, Accounts Receivable, Invoicing, Debt Collections and Web Research.

Telephone Handling
Accounts Payable
Customer Service
Invoicing
Office 365
Debt Collection
Expense Reporting
Accounting
Communication Skills
QuickBooks Online
Google Docs
Microsoft Excel
Data Entry
Virtual Assistance
Phone Communication
Microsoft Office
$8 hourly
- 5.0/5
- (9 jobs)
PROFILE I am a hardworking, fast-paced and multitasked person. With high capability of problem solving and analyzing on my own or within a teamwork environment. Excellent communication, interaction, compromise and customer service skills. Always willing to help.

Telephone Handling
Specifications
Phone Communication
Office Design
Closed Captioning
Transcription Timestamping
Music & Art Performance
Server
Technical Support
Microsoft Office
Customer Service
$30 hourly
- 5.0/5
- (10 jobs)
I'm a licensed real estate professional in the state of Tennessee with a variety of experience in all things real estate as well as affiliate marketing/content creation/anything that really became a "thing" in 2020. I am a people person who is passionate about using her skills to help others, whether that be making your life easier by taking tedious tasks off your plate or helping you grow your business. - Expert with Canva design (digital & print products) - Proficiency with Microsoft products & Google products (Excel, Docs, etc) - Experience with many CRM types - Not afraid to make calls. Superb phone skills from customer support to prospecting - Real estate knowledge and experience for every part of the process starting with getting leads, converting them to clients, all the way up to the closing table - VERY detail oriented - Communicative & available

Telephone Handling
Digital Advertising
Phone Communication
Budget Planning
Canva
Content Creation
Real Estate Transaction Standard
Real Estate Marketing
Real Estate Cold Calling
Social Media Website
Social Media Content
Virtual Assistance
Receptionist Skills
Real Estate
Social Media Management
$17 hourly
- 5.0/5
- (14 jobs)
I'm an aspiring professional with a passion for media and a knack for sales, I am eager to make a meaningful contribution to organizations in need of my skills. My background in media and sales has provided me with valuable insights into effective communication, marketing, and relationship-building. Now, I am excited to bring my energy, creativity, and dedication to the world of volunteering, where I can channel these skills toward making a positive impact in my community and beyond.

Telephone Handling
Social Media Advertising
Sales Call
Technical Project Management
Phone Communication
Customer Service
Sales & Marketing
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