Hire the Best Administrative Assistants in Minnesota

Hi there! I’m Ita, a detail-oriented and reliable Virtual Assistant with over 4 years of experience supporting business owners, entrepreneurs, and busy professionals. I specialize in providing customer support, administrative assistance, content management, and website/email marketing support—all tailored to help you save time and grow your business. With a background in ICT instruction and project management, I bring not only top-notch organizational skills but also strong technical know-how. Whether it’s managing CRMs, streamlining workflows, handling customer inquiries, or updating websites, I handle tasks with professionalism, care, and confidentiality. What I can help you with: • Customer service (email, phone, chat) • Inbox and calendar management • Data entry, spreadsheets, and file organization • Website edits (WordPress, Squarespace, etc.) • Online course creation (Moodle, Teacheable, etc.) • Membership Platform Management (Clickfunnel, Skool, Payhip, etc.) • Email marketing (Mailchimp, ConvertKit, Flodesk) • CRM management (HubSpot, Zoho, Dubsado) • Project and task management (ClickUp, Trello, Asana) • Social media scheduling and engagement Why work with me? ✅ Responsive and dependable ✅ Tech-savvy and quick to learn new tools ✅ Excellent communicator ✅ Committed to quality and confidentiality Let’s chat about how I can support your goals while you focus on growing your business. I’m ready to hit the ground running!

I am an organized person who loves to help others. I am determined to get things done well and in a timely manner.

Hello and welcome to my profile! My name is Kirsten, and I am a skilled medical records specialist! With a strong foundation in the healthcare industry and certification from the National Healthcareer Association (NHA), I bring a high level of expertise in medical billing and coding, tailored specifically to the needs of healthcare providers. My goal is to streamline your administrative and billing operations, ensuring accuracy, compliance, and efficiency. What I Offer: 1. Certified Billing & Coding Expertise: I specialize in healthcare billing and coding, ensuring accuracy and adherence to industry standards. 2. Healthcare Knowledge: My background in the medical field allows me to understand complex procedures and coding requirements with precision. 3. Administrative Support: From managing patient records to handling insurance claims, I offer full-service support for medical offices. 4. Attention to Detail: I prioritize accuracy in all aspects of billing and coding to avoid costly errors and ensure smooth payment processing. 5. Professional Attributes: I am a reliable, detail-oriented professional dedicated to supporting healthcare businesses with the highest standards. I work closely with my clients to understand their needs and provide tailored, effective solutions. If you’re seeking a dependable, certified billing and coding specialist to improve your practice's efficiency and compliance, let’s connect!

Are you looking for a reliable and detail-oriented freelancer for your beta-reading project? I've been on Upwork for over 9 years and have edited and beta-read hundreds of books. My reviews and client testimonials are proof of the value I can bring to your project. "Outstanding! Clear. Concise. On point for the genre. Recommend!" Fiction novels and non-fiction book manuscripts can both benefit from a review by an editing professional. Beta reading helps you know whether you are on track. EXPERIENCE: I've worked with all kinds of manuscripts, from new writers to Amazon best-selling authors and publishers. I have experience with a variety of genres: romance, mystery, detective, private investigator, dystopian, fantasy, young adult, middle grade, and thriller. I do not work on manuscripts written by AI. SPECIALTIES: * Looking for plot holes * Character development and story arc * Story structure * Catching errors and inconsistencies * Pace and the prose/dialogue balance * Smooth dialogue * Meeting genre expectations * A fabulous ending My goal is to make sure you’re more than satisfied. Also, that your story gets the love and attention it deserves. You’ll receive consistent work and professional communication. WHAT TO EXPECT FOR BETA READING: * I'll read through your story, making suggestions within the document. * A lot of comments! Highlighting what is great, and what could be better. * A summary of main areas for improvement and main areas that are working great! I look forward to working with you! Warm regards, Diane

🟢 Need administrative tasks taken care of so you can worry about the big things? (Availability currently 10-15 hours a week.) 👉 I can help manage email, organize files, follow up on client communication, manage your social media, and more. 👉 I’m proficient in basic graphic design and I’m happy to check grammar, sentence structure, flow, and spelling on written communications. 👉 I excel at time management and consistent communications. I have taken SEO courses and done work with keyword optimization. I use both Canva and Affinity Designer for graphic design. _____________ 🔵 EXPERIENCE I spent 3 years in project management at a translation company where I managed 5-7 projects at a time, 21+ language each, involving 40+ internal and external vendors for each project. My team had a 99.5% on-time delivery rate. I also have 10+ years’ experience in client-facing roles, having spent 2 years each at Walmart (craft department) and Home Depot (paint department), 3 years in the lab and on the floor at LensCrafters, 2 years each in the call centers at State Farm and Hartford Funds. ________ 🟣 SKILLS Productivity Software: 👩🏻‍💻 Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, OneDrive, Teams) 👩🏻‍💻 Google Workspace (Docs, Sheets, Slides, Gmail, Calendar, Drive, Meet) 👩🏻‍💻 Project Management Tools (Trello, Jira) 👩🏻‍💻 Slack 👩🏻‍💻 Zoom Graphic Design: 🎨 Canva 🎨 Affinity Designer Administrative Tasks: ✅ Data Entry ✅ Administrative Support ✅ Document Formatting ✅ Email Management ✅ Newsletter Support ✅ Scheduling ✅ Processing Financial Transactions ✅ Record Clean-Up ✅ Basic Copywriting and Marketing Theory ✅ Basic Content Writing ✅ Light Copyediting/Proofreading ✅ Familiar with SEO strategy ✅ Client Communications/Interactions ✅ Basic Reports ✅ Phone Etiquette ✅ Project Management/Coordination ✅ Deadline Adherence ✅ Task Tracking/Prioritizing ✅ Ability to Multitask ✅ Basic Internet Research Soft Skills: 🍦 Efficient with Highly Developed Time Management 🍦 Strong Written & Verbal Communication 🍦 Quick Learner 🍦 Creative Problem Solver 🍦 Capable Decision-Maker 🍦 Works Well Independently or Collaboratively 🍦 Highly Organized 🍦 Meticulous Attention to Detail 🍦 Adaptable & Flexible 🍦 Curious & Self-Motivated 🍦 Reliable 🕓 Time Zone: CST (Chicago) In-depth familiarity with the following subjects: 🤔 Cooking 🤔 Baking 🤔 The pursuit of mental health 🤔 The pursuit of physical health 🤔 Psychology 🤔 Stress management 🤔 Parenting and Neurodivergence 🤔 Writing 🤔 Reading - most recent genre familiarity is with fantasy & nonfiction 🤔 Beadwork 🤔 Crochet 🤔 Knitting 🤔 Sewing 🤔 Martial Arts 🤔 Menopause 🤔 Pets (dogs, cats, some knowledge of ferrets) Please message me if you’d like to schedule a chat during times marked ‘unavailable’ on my calendar. I look forward to discussing how I can make your life easier.

I am a reliable and detail-oriented Customer Support Specialist with experience in handling customer inquiries, data entry, and administrative tasks. I provide high-quality support through email, chat, and phone while ensuring customer satisfaction. I can help your business with: • Data Entry and Data Cleaning • Microsoft Excel and Google Sheets • Customer Support (Email & Chat) • Virtual Assistant Tasks • Web Research and Administrative Support I am organized, quick to learn, and committed to delivering accurate and timely work. My goal is to help businesses run smoothly and provide excellent service to their customers.