Hire the best Technical Support Specialists in the United States

Name: Technical Support specialists
Brand: Upwork
Rating: 4.7 (502 reviews)

Check out Technical Support Specialists in the United States with the skills you need for your next job.

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Clients rate Technical Support specialists

4.7/5

based on 502 client reviews

$60 hourly
Christina H.
- 5.0/5
- (4 jobs)
Adept senior level executive with experience leading executives, developing strategies, and managing administrative staff in startups and small businesses. Proven success in launching human resource systems, combining cost control and resource allocation, fostering easy communication channels, and analyzing solutions for long-term achievement. Expert in sustaining adaptability, planning organizational transitions, and communicating change within internal systems; upholding integrity, legal compliance, confidentiality, and ethics. Core competencies include: Procedural Redesign ᐧ Change Management ᐧ Project Planning ᐧ Strategic Planning & Directing ᐧ Cash Flow Optimization ᐧ Analytical Problem Solver ᐧ Staffing Initiatives ᐧ Management ᐧ Discretion ᐧ Communication ᐧ Listening & Relationship Training ᐧ Continuous Improvement ᐧ Contract Negotiations

Technical Support
Web Design
Merchandise Graphic Design
Cross Functional Team Leadership
Brand Development
Adobe Photoshop
Adobe Illustrator
Organizer
Communications
Microsoft Office
$120 hourly
Tayyab M.
- 5.0/5
- (28 jobs)
🟢 Available Now 🔝 *** EXPERT-VETTED | TOP-RATED PLUS - Top 1% Network & Virtualization Expert *** with 100% JOB SUCCESS. 👌 A HIGHLY SKILLED SUBJECT MATTER EXPERT (SME) NETWORK and Virtualization (VCF, NSX-T, AVI and vRealize) in Upwork. Specialized in modern technologies and engineering aspects with a wide range of analytical, configure, administer, manage, and troubleshooting skills. 🥇 Here are the certifications that I have: ✔️ 5x CCIE #37259 (Wireless | Data Center | Security | Service Provider | Enterprise Infrastructure) ✔️ 3x JNCIE ( Juniper Data Center#88 | Security#352 | Enterprise#615 ) ✔️ Cisco Certified Design Expert ( CCDE #2016::44) ✔️ VMware Certified Implementation Expert - VCIX-NV (3.x) | VCIX-DCV (7.x) | VCP-DCP6.5 (Specialized in NSX-T 3.x, NSX 4.x , vSphere 7.x , vSphere 8.x, VSAN, Avi Advanced Load Balancer [ALB] ) ✔️ vSphere/NSX 4.x with Tanzu and Kubernetes expert ✔️ DevNet ✔️ Redhat RHCSA 💥 I take up projects and responsibilities only when I am confident and only when I can provide 100% satisfaction for my client. + 12 years experience as Senior Network Engineer / Network Architect + 7 years experience as TAC Lead Solutions focused meticulous and result-oriented Senior Network Engineer professional offering above 18 years of a successful career in the IT & Telecom arena distinguished by commended performance and proven results. Network Engineering Key Qualifications: ✅ Deep understanding of Routing protocols and Overlay - EIGRP, OSPF, IS-IS, BGP, MP-BGP, VRF, Multicast, AnyCast, MPLS, L2VPN, L3VPN, MPLS-TE, RSVP, LLDP, DSCP/QoS, VXLAN, EVPN, SD-WAN, SDA, ACI, DNA Center ✅ Experience with Routing & switching platforms - Cisco Router ASR9K, ASR1K, CRS, NCS, 7500, 7600, 7200, CSR, 3900, 2800, Catalyst 9200, 9300, 9400, 9500, 9600, 8200, 8300, 8500, 6500, 6800, 6500, 4510, 4948, 3850, 3700, 3560, 2960, Nexus 9K (NX-OS, ACI), 7k, 5k, 3k, 2k, Cisco ASA55xx, FTD, FMC, Juniper QFX5100, QFX5110, EX 9200, 4500, 4300. 3300, 2200, SRX) ✅ Knowledge of Wireless standards and protocols - WPA/WPA2, 802.1x, 802.11a/b/g/n/ac/r/k, CAPWAP, RMM, WMM, X.509, CA Authority, MDM, AAA, Kerberos, Captive Portal, Guest Access, Posturing, Profiling, DACLs, PACLs ✅ Experience and deep understanding of AAA appliances - Cisco ISE, Cisco Unified Computing System UCS B Serious, UCS C Serious, Cisco WAAS, ACS, NAC, AAA, Single Sign-On. ✅ VCF and NSX-T Architecture and Design. Focused virtualization Full Stack SDDC and VCPP also I am practicing NSX-V, NSX-T, Multi-Tenancy Architecture, vCloud Director, vCloud Availability, vRealize Suite, vSAN, VXRAIL, Horizon View, Physical SAN storages (iSCSi, Fibre Channel) and Velocloud (SD-WAN) ✅ Linux, personal, KVM, OVS, OpenFlow, NFv (CSR 1000v, vSRX, or related NFv experience) ✅ Proven track record of excellence in analyzing business requirements to develop technical network solutions and their framework; Leadership role on network infrastructure projects to design and architect large-scale networks. ✅ Instrumental in developing architectural strategy, including technology standardization and modernization of enterprise, data center, and disaster recovery network infrastructures. ✅ Adroit in writing reference architectures and strategic roadmaps for network & and network security technologies, and solution architectures for various infrastructure initiatives ✅ Synchronize with other Architects in designing solutions that are reusable, quick to market, and lower the total cost of ownership. ✅ Highly articulate, demonstrating exceptional relationship-building, communication, analytical and interpersonal skills. ✅ Specialized Cisco ISE infrastructure deployment administration and operations as well as extensive experience in dot1x configuration and troubleshooting for wired and wireless networks. Wired and wireless guest portal deployment expert.. ✅ Extensive experience configuring and troubleshooting AnyConnect User tunnels and Management tunnels by using certificate and ISE for authorizing the group policies along with Hostscan and posture pre-deploy module. 💥Joint adventure with a partner that provides popular cloud expertise as follows; ✅ Amazon Web Services (AWS) ✅ Microsoft Azure ✅ Google Cloud ✅ Alibaba Cloud

Technical Support
Cisco Certified Network Professional
Juniper
Cisco ACI
Cisco Certified Internetwork Expert
Network Design
VMware vSphere
Cisco Certified Design Expert
VMware NSX
Data Center Migration
Wireless Communication
Virtualization
Cisco ASA
VPN
Cisco ISE
$56 hourly
Steven H.
- 5.0/5
- (12 jobs)
Android Experience: o Kotlin and Java o Jetpack Compose, XML, and view binding o Android Studio IDE and Google Play Publishing Console o Firebase libraries: Auth, Realtime Database, FireStore, GeoFire, and Analytics o Google Maps and Location Client Services o Support Library o Consuming Restful APIs using Volley and Retrofit o Permission Requests o Material Design o Proguard o Google Games Services: Sign-In, Achievements, and Leaderboards o Unit Testing o AdMob iOS Experience: o Swift o Map View o Game Center Sign-In, Achievements, and Leaderboards o Eureka o Sticker Packs Tech Experience: o Parsing JSON/XML o MVVM and MVC o Github VCS o CircleCI o Agile Methodologies o TFS/Trello Kanban Boards o Freshdesk o LibGDX Framework o Tiled Level Editor o Davinci Resolve, Adobe Premiere Pro, Adobe Photoshop, and Gimp

Technical Support
English
Email Etiquette
Mobile UI Design
Mobile App Testing
Swift
iOS Development
Java
Kotlin
Android App Development
$100 hourly
Rashad M.
- 5.0/5
- (49 jobs)
Live video production multi-talent (Technical Director, Producer, Talent, Live Streamer) specializing in Esports, News Entertainment, and Corporate video. • Produced live virtual News programming for theGrio, Entertainment Studios and Live Production Environments Areva Martin's "The Special Report" Black Magic ATEM • Converted Scientific Symposiums to virtual events for Skin of Color Society, Global Vitiligo Foundation, and American College of Veterinary Radiology • Produced virtual engagement activations for Footlocker, Conde Nast, Zagat, and Sony Studios • Transitioned live theatrical performance to virtual for Duke Department of Theater Studies • Event producer, video director, and designer of production studios for Wizards of the Coast eSports broadcasts

Technical Support
YouTube
Facebook
YouTube Plugin
Zoom Video Conferencing
Video Production
OBS Studio
Videography
Twitch
Streamlabs OBS
Webinar
Virtual Assistance
Video Stream
$90 hourly
Martin P.
- 4.9/5
- (185 jobs)
--- Are "technical support" agents wasting your time? Give me a shout!🗣️ Email authentication issues (DKIM,SPF,DMARC)📨DMARC analysis/audits📩DNS and domain general issues (DNS/nameserver changes, Redirects, 500 Errors)📧Google Workspace/Microsoft 365/Web Hosting support👨‍💻I do the needful Root-cause analysis, explained in a way that makes logical sense -- NO guesswork or speculation, no time wasted. -- Permanent solutions guaranteed (Trust the Science™) My goal is to provide exceptional support and expertise in order to help my clients and their businesses reach their goals. ------------------------------------------------------------------------------- I have helped organizations deploy/integrate a wide variety of cloud email services -- I can (and will) solve your obscure email, DNS, and hosting problems -- Professional experience includes (but certainly not limited to) the following👇 - Productivity Suites - 💼 Microsoft 365 (Defender/Exchange Online/Outlook) 📊 Google Workspace (Gmail/Google Domains/GCP) - Web Hosting and DNS - 🎛️ cPanel/WHM ⛅ Cloudflare 🌐 Bluehost 🌙 Dreamhost 🐝 Hostinger 💳 Namecheap 🔌 SiteGround 🐐 GoDaddy 🧱 Squarespace 🎇 Wix - Email Security and/or Automation - 🛡 Microsoft Defender 📦 AmazonSES 🎯 HubSpot 💠 Klaviyo 🔫 Mailgun 📩 SendGrid 🐵 MailChimp 🔍 Proofpoint 🎭 Mimecast 🐱‍👤 SpamAssassin 🦈 Barracuda

Technical Support
Microsoft Exchange Server
Spam Filter
Office 365
Email Deliverability
Web Hosting
Google Workspace
Domain Migration
User Identity Management
Email
Google Cloud Platform
Webmail
Cloud Migration
DNS
Email Support
$75 hourly
Russell M.
- 5.0/5
- (47 jobs)
Hello! My name is Russell Mickler, Principal Consultant for Mickler & Associates, Inc. I've been leading IT organizations since 1996, serving in roles like VP of Information Technology, Director of IT, and Manager of IT. Since 2003, he has helped hundreds of small businesses worldwide use technology better as a private consultant. During the 1990's, I earned technical certifications in the Microsoft NT and Novell Netware platforms. After earning my Master’s Degree in Technology in 2000, I earned my Computer Information Systems Security Professional (CISSP) certification in 2004. I've resold and supported Google products since 2007 and feel I've come to specialize in Google's offerings. In 2015, I earned my Google Apps Certified Deployment Specialist certification; in 2019, I earned my Google Cloud Certified Collaboration Engineer certification. A published technical author, I teach for universities across the country. I can help you with expert, real-world experience with: Implementing Best Practices Writing and Auditing IT Policies, Procedures, and Work Instructions Microsoft Windows 10 and Server Apple Products and MacOS Microsoft 365 Microsoft Office Google Workspace Disaster Recovery and Data Backups iOS and Android Integration And if you have any questions, message me here at Upwork. Thanks for your time and consideration!

Technical Support
Troubleshooting
Google Workspace
Network Security
Microsoft Office
TCP/IP
Microsoft Outlook
Email Deliverability
Wireless Security
HIPAA
Microsoft Windows
Windows Server
Business with 1-9 Employees
Office 365
$40 hourly
Antwan J.
- 5.0/5
- (10 jobs)
I've worked in the corporate field for over 7 years and have been doing freelancing on the side for almost 10 years now. I am a skilled at Virtual Staging and Mockup designs. I can accomplish your vision goals for your brand awareness and grab your audience attention. Leave it up to me to get the job done. I can create realistic staging & mockups presented on multiple designs. I've worked with many small businesses that our still successful till this day. As I am 100% customer satisfaction oriented. Your happiness with my work is very important and attention to detail is key to completing your projects successfully.

Technical Support
Email Communication
Microsoft Teams
Microsoft Excel
Logo Design
Customer Support
Salesforce
Corporate Style
Customer Service
Virtual Assistance
Management Skills
Administrative Support
Customer Experience
Business Development
Email Support
$95 hourly
Jay A.
- 5.0/5
- (9 jobs)
You will get an IT professional with over 18 years of professional and progressive technical experience in design, implementation, monitoring, troubleshooting, escalation support/ticket resolution and supporting various enterprise technologies which includes proficiency in security, firewalls, routing, routing protocols, switching, wireless, server and virtualization technologies TECHNICAL SKILLS: Security/Firewalls Technologies - Kali Linux, Metasploit, Brupsuite, Cisco IPS/IDS, Fortigate 9300F IPS/IDS, Splunk Siem, Symantec DLP, ForeScout NAC, FortiNac, iBoss DNS/DLP/Proxy Security, Crowdstrike EDR, Qualys, Fortinet/Fortigate 6300F, 60E 60F, 60D, ExtraHop, Cisco 9300, ASA 5500 series firewalls, Cisco SDWAN solution, Cisco Security Manager Suite, Cisco ISE, Cisco ASA firewall, Checkpoint Firewall, Sonic Firewall, Juniper SRX series, Palo Alto, AAA - TACACS+/RADIUS, SSH, VPN, SSL/IPSec, Internet Key Exchange Policy, Port Security, MAC Address Filtering, pfsence, Sophos UTM. Routing/Switching Technologies - Cisco Routers ASRs/ISRs, Cisco Catalyst/Nexus switch, Cisco Meraki MS120, MS125, Juniper, Citrix, and H3C Routers & Switches, WAN, LAN, TCP/IP, Cisco IOS, STP, BPDU, CDP, ACL, NAT, PAT, OSPF, EIGRP, BGP, MPLS, VTP, SNMP, SMTP, TCP, Static Routing, VLAN Trunking, Multicast routing, HSRP, SVI, CEF, Portfast, VSS, VPCs. Wireless Technologies - Cisco WLC, IEEE 802.1x & 802.11, WLAN, WAP, AP, SSID, LWAPP, MGCP, RSTP, SCCP, STP, Quality of Service (QoS), PoE. Monitoring/Data Center Technologies - Wireshark, Cacti, Nagios, Solarwinds, Ethereal, Orion, Remedy, F5 Big-IP LB (GTM/LTM), Citrix Netscaler, Cisco AnyConnect, Cisco Prime, Meraki Cloud-Based, SNMPv2, PTP, SFTP. Server and Other Technologies – Microsoft Server 2016/2012/2008, Exchange, Active Directory, Ubuntu, FTP, Telnet, HTTP(S), SMTP, RDP, DNS, DHCP, VMWare, Altaro Disaster Recovery. Security • Implement an IPSec Site-to-Site VPN between the Cisco ASA5505 at small office location and Cisco 1841 ISR with a security IOS image at the main office. Implemented VPNs for IKE Policy using DES and SHA for encryption and authentication, access-lists to define VPN traffic, transform set using esp-des esp-sha-hmac to traffic protection, crypto-map to configured elements to a peer, and application of the crypto map to appropriate interface or VPN endpoint. • Implemented of Zone-Based Policy Firewall on the Cisco 1841 ISR for three zones, applying class-maps as traffic crosses a zone-pair, policy maps to apply action to the class-maps’ traffic, zone-pairs, and application of policy to zone pairs. • Implement a Clientless SSL VPN (WebVPN) to allow users to establish a secure, remote-access VPN tunnel to the Cisco ASA 5505 using a web browser. Prepare the Cisco ASA with necessary configurations to self-signed certificate generation. Generate a general purpose RSA key-pair for certificate authority identification, configure certificate authority trustpoint for the WebVPN using self-enrollment, and configure CA trustpoint interface association. • Utilized Cisco ASA 5505 Modular Policy Frame-Work to configure and manage layer 3/4 interface service policies, apply inspection and connection limits to services, apply inspection and QoS policing to HTTP traffic. Configure HTTP inspection policy to block restricted sites and file downloads. Routing & Nexus & Catalyst Switching • Implemented VLAN Trunking Protocol to reduce administrative overhead and to control VLANs and VXLANs using NX-OS to ensure virtual and flexible subnets that extend further across the network than previous generation of switches. • Implemented port-profiles in NX-OS for multiple ports and port-types to reduce errors and improve readability. • Enabled encryption of system passwords and privileged administration to prevent unauthorized IOS user access. • Implemented secure access and EXEC command interpreter interval to the console and vty ports. • Created and managed Local VLANs based on department function, and configure ports with static VLAN assignment, static 802.1Q trunks, and dynamic ISL trunking using PAgP for layer 2 forwarding. Utilized VLAN Spanning-Tree in conjunction with PVST+ for compatibility between Cisco and Juniper switches and for root bridge assignment. • Implemented frame-relay point-to-point and multipoint WAN links between sites to establish connectivity between four sites. Established frame-relay point-to-point connections between three sites to create full mesh network. Implemented hub and spoke network between three sites with the main office as the hub for redundant connections. • Implemented EIGRP routing for point-to-point and Non Broadcast Multi-Access networks. Prevented neighbor adjacencies forming and sending/receiving routing updates on unnecessary interfaces. Implemented EIGRP MD5 between sites to prevent unauthorized insertion of routes into the domain. Implemented manual EIGRP route summarization to reduce demand on CPU resources

Technical Support
FortiGate Firewall
Cloud Security
Wireless Security
Wireless Network Implementation
Network Planning
Network Monitoring
Network Design
Network Architecture
Computer Systems Engineering
System Administration
Computer Network
Network Administration
Network Engineering
Network Security
$95 hourly
Richard M.
- 5.0/5
- (58 jobs)
Looking to start a crypto mining operation for passive income or a new business venture? Look no further. As a Top-Rated freelancer on Upwork, I specialize in helping businesses and individuals with their crypto mining strategies. Crypto mining passive income is a dynamic field with many factors to consider before making an investment. From electrical power requirements to hardware selection, sourcing and costs, custom charges, pool fees, asset selling prices, and exchange charges, there is a lot to cover. But don't worry, I can guide you through every step of the process from initial setup to final operation. Need help with selecting the right cryptocurrency for mining, equipment sourcing and selection, financial business models, profitability strategies, and more? I've got you covered. I can also assist with electrical power solutions, software selection, miner and rig configurations, and rig/miner troubleshooting. The key to a successful mining operation is professional business models and revenue forecasting. That's why I specialize in designing dynamic financial models that reduce your risk and maximize your profits. These models include Bitcoin mining basic assumptions, capital requirements for investment, income assumptions, profit and loss in terms of Bitcoin and USD, balance sheets, cash flow, return of investment, and more. Let's discuss your project details in a zoom meeting. Message me or invite me to your project, and I'll do my best to provide you with exceptional service. If my skills match your hiring criteria, I'm ready to get started now. 🌟 WHY CHOOSE ME OVER OTHER FREELANCERS? 🌟 ✅ Client Reviews: I focus on providing VALUE to all of my clients and earning their TRUST. The client Reviews and Feedback on my profile are immensely important to me and the value that I provide. ✅ Over-Delivering: This is core to my work as a Freelancer. My focus is on GIVING more than what I expect to RECEIVE. I take pride in leaving all of my clients saying "WOW" ✅ Responsiveness: Being extremely responsive and keeping all lines of communication readily open with my clients. ✅ Resilience: I will not give up on difficult issues or shy away from challenges. Any issue that my clients face, I attack them and find a SOLUTION. ✅ Kindness: One of the biggest aspects of my life that I implement in every facet of my life. Treating everyone with respect, understanding all situations, and genuinely wanting to IMPROVE my client's situations. The 🏆Client Review🏆 below describes the quality of work and value that you can expect from working with me: "Richard exactly fit our needs for a mining expert. He did a great job of joining the team and, with little direction, got deep into our systems. He gave excellent feedback on the things that we could change and the most valuable work that we should do. He helped maintain during a critical time for us and made our system better for future critical times. I would highly recommend Richard and hope to work with him again in the future."

Technical Support
Computer Hardware Installation
Business Coaching
Blockchain
Software Configuration Management
Ethereum
Project Proposal
Cryptocurrency
Hardware Troubleshooting
Business Planning & Strategy
Bitcoin
Cryptocurrency Mining
Project Management
English
$45 hourly
Michael M.
- 5.0/5
- (5 jobs)
Seasoned IT Project Manager and Business Analyst with nearly 25 years of experience specializing in the hospitality and technology sectors. Proven expertise in managing cross-functional teams and delivering enterprise-level IT projects. Skilled in Agile methodologies (Scrum), stakeholder management, and SaaS integrations. A strong communicator with a customer-first approach, ensuring alignment between IT initiatives and business objectives.

Technical Support
Information Technology
Tech & IT
Product Backlog
Agile Project Management
Business
End User Technical Support
Scrum
Waterfall
High School
$50 hourly
Marcie T.
- 5.0/5
- (27 jobs)
As someone who loves to learn and who chooses to be a life-long learner I have the ability to provide effective solutions about any subject. Proper research from reliable sources will always make a well written document. Having a diverse background as a business owner across various industries, I bring practical experience and insight. I specialize in creating search engine optimized content. We help you grow with SEO. All SEO from writing blogs to local SEO. My strong customer service background enhances my ability to understand and meet client needs. I believe in embracing AI as a tool, especially in writing and marketing. Embracing AI tools allows me to create more efficient, accurate, and innovative content strategies. I enjoy learning and adapting to change because it's essential for growth. My passion for staying updated with new technologies and trends ensures that my skills remain relevant and valuable in a constantly evolving market. AI will help you scale and grow if you are not afraid to use it or hire me to use it. I am highly autonomous, a fast learner, and committed to delivering quality work on time. I thrive as a freelancer, enjoying the flexibility and responsibility of being my own boss. I pride myself on honesty and transparency; if a task is beyond my current skill set or can't be learned swiftly, I will inform you upfront and not take on the job. Message me you have nothing to lose and a lot to gain!

Technical Support
WordPress Website Design
Yoast SEO
SEO-Based Website
SEO Writing
Invoicing
Data Entry
Customer Service
Email Support
Business Correspondence
BPO Call Center
Active Listening
$75 hourly
Bernadette B.
- 5.0/5
- (12 jobs)
With 35 years of experience as a business owner and senior executive, I have a deep understanding of all aspects of running a successful company. I have started and sold three companies, and I have worked for both small and large organizations, leading teams in operations, customer service, technology, training, and other functional areas. This experience gives me a unique perspective on consulting, as I am able to approach each project with a holistic understanding of the client's business.

Technical Support
Schoology
Canvas
Business Operations
Training & Development
Office 365
Instructional Design
Customer Service
Problem Solving
Communication Skills
Implementation
Software
Veracross
Information Technology
WordPress
$150 hourly
Antonio C.
- 4.9/5
- (4 jobs)
PROFESSIONAL S UMMARY Experienced Application Support Specialist with years of leadership in the multi-national logistics sector. Recognized for demonstrating a natural aptitude for logistical planning, safety compliance, as well as technical skills, I have a verifiable history of contributing directly to company growth and expansion throughout my career. As such, I have consistently exceeded budgetary and performance goals and I am adept at achieving maximum operational output with minimal resource expenditure. Professional focal points include ERP Administration, Inventory Management, Safety and Control, Data Analysis and Reporting, and Regulation and Safety Compliance.

Technical Support
JavaScript
Project Management
Retail
Social Media Management
SAP HANA
Logistics Management
Strategic Planning
Leadership Skills
Microsoft Excel
NetSuite Development
NetSuite Administration
$100 hourly
Robert B.
- 5.0/5
- (2 jobs)
Your problem solver. 20 years of experience in resolving complex technical issues, I specialize in helping small to medium-sized businesses optimize their digital infrastructure. Whether it's email deliverability, CRM implementations, or troubleshooting intricate migration problems, I bring clarity and solutions to tech challenges that impact business operations. My hands-on expertise as a Fractional CTO and technical consultant ensures seamless systems integration, enhanced workflows, and reliable communications for businesses without in-house IT teams. Let me take the technical headaches off your plate so you can focus on growing your business. * Email Deliverability & Authentication: DMARC, SPF, DKIM setup, resolving spam issues, and ensuring reliable email communication. * CRM Implementation & Optimization: Go High Level, Keap/Infusionsoft, Salesforce, and custom automations. * No Code integrations and trouble shooting Airtable, Zapier, and more. The more tools you add the more issues you get. * Website repairs and maintenance. * Funnel design and repair

Technical Support
Website & CMS Bug Fix
No-Code Development
Airtable
Zapier
HighLevel
Keap
SMS
Customer Experience
Usability Testing
Accessibility Testing
IT Project Management
AI Implementation
Automation
Email Deliverability
$70 hourly
Henry W.
- 5.0/5
- (5 jobs)
Hi, I am Henry C Weismann IV and I have a deep interest in shifting my career to the Integration Solutions Consultant, Technical Account Manager or Customer Support Engineer position at a great company. With my proven record of solving customer problems and my ability to think outside the box and come up with novel solutions, I believe I would be a valuable asset to your team. Throughout my 20-year career in ecommerce, I have led an offshore distributed team to excel in providing top-notch support to ecommerce brands. My unique blend of business acumen, technical expertise, and programming skills has enabled me to deliver better total costs, well-formed processes implemented by a highly skilled team of developers. I personally have extensive experience as a PHP programmer since 2003. Additionally, I possess a strategy based knowledge in marketing, particularly how it integrates with the technical aspects of ecommerce, such as product feeds, ads, competitor research, and analytics. With my extensive experience as a PHP programmer specializing in ecommerce, I possess the knowledge and skills to understand the technical aspects of ecommerce software, such as product feeds, ads, competitor research, API's, and analytics. Additionally, my ability to think creatively and find innovative solutions has been instrumental in solving complex customer problems in the past. I am currently affiliated with Weismann Web, a company that holds an A+ rating with the Better Business Bureau (BBB) and is fully insured in the US. Based in Boynton Beach, FL, we are well-positioned to effectively serve clients in the region. We understand the critical role that a website, for that matter any critical software, plays in the success of an online business, and we are dedicated to helping our clients leverage its full potential. In terms of technical expertise, I have a wide range of skills and experience. I am proficient in the usage of various carts and software, including WooCommerce, Magento 1 and 2, WordPress, Custom PHP, Codeigniter, Joomla, PHP, MySQL, and Interspire. Additionally, I have proficiency in working with Laravel, Shopify and various random software that supported my business such s project managers, time tracking, hubstaff, whmcs, blesta, voip platforms and more. I possess a diverse range of skills, which I believe qualifies me to excel as a Technical Account Manager (TAM), Customer Support Engineer (CSE), or Implementation Support Consultant (ISC). I have extensive knowledge of various payment gateways and APIs, including Paypal API, Braintree API, Chase Paymentech, Apple Pay, Android Pay, Amazon Pay, and more. Our team excels in both frontend and backend development, with proficiency in HTML5, CSS3. With my team I can seamlessly integrate websites with social media platforms, shipping functionalities, and other APIs. I also have experience with website security software such as Sucuri, Immunify360, Hack Cleanup, and more. My expertise extends across multiple industries, including manufacturing, jewelry sites, clothing, music, and more. I also have comprehensive knowledge of server management, quality assurance, and DevOps practices. I am excited about the opportunity to contribute my skills and experience to a new team. Henry More Details About Skills & Work History: tinyurl.com/hwskills

Technical Support
Project Management
Customer Support
Linux System Administration
Business Analysis
Manual Testing
Business with 1-9 Employees
OpenCart
Web Design
PHP
WordPress
$80 hourly
ADRIAN M.
- 5.0/5
- (41 jobs)
Greetings! My name is Adrian McIntosh, and I am a seasoned Network Manager/Administrator with a deep interest in guaranteeing smooth network operations and strong cybersecurity. I possess over 15 years of experience, during which time I have effectively managed and enhanced networks, minimized security risks, and offered exceptional IT assistance to various organizations. Core Competencies - Network Management: - All Windows Server (2008 - 2022) - All Windows Desktop OS - Cisco Routers and Switching - Meraki Management - Network Troubleshooting - NAS/SAN (Synology, QNAP) Cybersecurity: - Network Security - Pentesting (Tenable, Nmap) - Anti-Virus Solutions (Carbon Black, Symantec) - PCI Compliance Cloud & Virtualization: - Azure/AWS Cloud Services - Virtualization (VMware, Hyper-V, Proxmox) - Google Workspace Communication & Collaboration: - Exchange Management - Microsoft 365 Additional Proficiencies: - Helpdesk/Ticketing Systems (Zendesk) - Documentation Tools (Hudu) - Remote Monitoring and Management (NinjaRMM, Intune) Services Offered: I specialize in: - Comprehensive Network Management - Advanced Cybersecurity Solutions - Cloud Services Integration (Azure/AWS) - Virtualization Implementation and Management - IT Support and Helpdesk Services I appreciate your review of my profile. I can confidently assist you with your network management and cybersecurity needs. My mission is to ensure that your organization runs smoothly and is well-protected. Let's work together to achieve these goals.

Technical Support
Cybersecurity Management
Network Design
Microsoft Hyper-V Server
VPN
Network Administration
Tech & IT
System Configuration
Network Security
Business with 1-9 Employees
Microsoft Active Directory
Amazon Web Services
Microsoft Azure
Office 365
Windows Server
$80 hourly
Bruce K.
- 4.6/5
- (41 jobs)
I have designed and maintained hundreds of databases for a variety of businesses and orgaizations. I specialize in FileMaker development, having been a FileMaker Developer since version 2.1 ( I currently develop and support all versions through 2024). I am experienced in designing databases for business, for both stand-alone and multi-user installations. For many businesses, I have designed a single database to replace the use of multiple programs that required duplication of data entry (as well as duplicating their labor cost). I customize my applications to your business and your style of working. My database designs often include document retrieval and Internet functionality. Your database can be strictly for in-house use, or accessible via the Internet. I have accumulated a broad experience in both hardware and software in over 3 decades within the computer industry. I have been self-employed since 1983, and understand the needs of a business owner and employer. I have worked with many different industries, including: medical / healthcare, retail, finance, non-profit, education, construction, and manufacturing. I have experience in understanding the various needs of these different organizations, and will perform the same for you and your business or organization. A partial list of my previous FileMaker applications: Direct Sales/Service Customer Relationship Management (CRM) for a direct sales and service company. System designed for use by in-office employees, remote employees, and salespeople / service technicians in the field (mobile devices). Maintain prospect / customer records; create filtered lists for telemarketing, marketing campaign management; create scheduled appointments for sales and service; email/text message generation for marketing, employee and customer notifications; Internet integration for mapping, research and tracking; reporting for inventory / sales / payments / customers / etc. Retail Point-of-Sale Maintain prospect / customer records; generate and store quotes / orders / invoices; inventory management; customer document retrieval for pictures / PDF documents / Word & Excel files / etc.; email generation for marketing and customer notifications; Internet integration for mapping, research and tracking; reporting for inventory / sales / payments / customers / etc. Rental Point-of-Sale Maintain customer records; generate and store rentals / orders / invoices; inventory management; customer document retrieval for pictures / PDF documents / Word & Excel files / etc.; email generation for marketing and customer notifications; reporting for inventory / rentals / payments / customers / etc. Finance Company / Service Bureau AutoBilling Maintain customer records; generate invoices for each account automatically based on the billing frequency (monthly, quarterly, semi-annually and annually) and customized for each Vendor to insert the correct graphic logo at the time of printing; customer document retrieval for pictures / PDF documents / Word & Excel files / etc.; email generation for marketing and customer notifications; Internet integration for mapping, research and tracking; reporting for accounts / dealers / billing / payments / collections / histories / etc. Medical Case Logger Designed for use by Radiology Technicians at a hospital destroyed by Hurricane Katrina. The technicians employed web browsers to access a web-published database for a radiology group. The technicians created case records of the patients that the Radiologists diagnosed, and automatically produced reports for the Radiologists three times per day. The database was also accessed via the Internet by transcriptionists. On a monthly basis, an invoice for services performed was created automatically with a fully detailed log of each case. Patient Record Retrieval Developed for well-established surgical practice that maintained paper records and charts for their patients. Data imported from the medical billing application generated Patient records to expedite the search and retieval of decades of medical records. Magazine Subscription Manager Maintained subscription records for multiple magazines and newspapers published by a sports and cultural publisher. Generated reminders and reports of expiring subscriptions for marketing and billing. Service Company Manager Maintained customer records for a chimney sweeping company to store important details about each customer's account, including site surveys, services performed, future services, and service technician notes. Data was originally exported to Palm Pilot PDAs, and currently accessible by smartphone or tablet through Internet web publishing. The system also produces management and billing reports for the company, and links customer records to Internet mapping sites for directions to customer addresses.

Technical Support
Customer Support
Business Analysis
Database Programming
Claris FileMaker
$65 hourly
Erin B.
- 5.0/5
- (114 jobs)
21 years experience as WordPress admin/developer/coder -- 24 years full stack developer experience My focus, my passion, is WordPress! I've been working with WordPress since its inception and love staying up to date on all the exciting developments of this versatile platform. I regularly work on both server- and client-side components (everything backend to frontend), as well as speed issues, and SEO. I have experience with single-site and multisite installations of WordPress; self-hosted as well as wordpress.com sites. On aesthetics and frontside design: I have created hundreds of custom themes. I write themes from scratch or create new child themes to fully customize any popular 'builder' theme to look exactly how you want. --I can take your mockup images or example website(s), and create a pixel-perfect new WordPress site to highlight your content/product. I have advanced CSS skills so I can accomplish fast and creative solutions to styling limitations of themes or builders, and solve any browser-compatibility or responsiveness issues. I regularly incorporate HTML, CSS, Javascript, JSON, XML, jQuery. On the backend..: I have experience with every coded aspect of WordPress, including writing and editing plugins or special code to expand functionality of popular builders like Elementor, Beaver Builder, etc. Oftentimes I write custom plugins to integrate functionality of dissimilar plugins or third-party apps. For example, custom MySQL database queries can be used to better display content, such as when a client needs to display a mix of data from 2 plugins that aren't integrated out-of-the-box. Or sometimes a client will need a shortcode they can use to stick in pages themselves that will output plugin data in a different way than the default options. ** If what you want can be done with PHP, I can code it for you! ** Optimizing all the layers: Speed -- Getting all the stack layers to play well together is what it's all about. After all, your site can be as pretty as a picture, but if it doesn't load in time for the average internet connection, that's lost sales; lost audience! Let's get you UP TO SPEED! With all the DIY 'builder themes' out there, it's very common for site owners to inadvertently end up with sites that are slower than molasses. I regularly come in at this point, assess, provide a report showing the issues and suggested fixes/options, then enact the optimization plan you approve, so your site can be all it's meant to be! If you are just starting building your site, it's worth having it built with speed in mind from the ground up. But if you didn't, I can still help! Whatever your speed issue/goal is, I can assess and give you a report showing your options and expected results. --including assessing your current hosting. I can help you decide if your current host is adequate, or if you might need to find a more appropriate host(ing plan). For those with higher end hosting, I can perform load balancing and optimization at deeper server layers. SEO -- one of the main ways to connect your audience with your content is through search engine optimization of your website. In addition to 20 years of ongoing SEO experience and learning, I have also worked for two SEO firms, where I greatly expanded my knowledge on deeper competitive SEO tactics and nuances. Whether you've got just a few pages to optimize, or are in the market for detailed competitor analysis, I can help! And in many cases, for a fraction of what the big SEO firms charge. Contact me and I can work out an SEO campaign that fits your exact needs. Whether you want existing pages optimized, help finding keyword phrases to use, figuring how to get ahead of certain competitors, I can put together an SEO outline for just about any budget. --- Not that every site is built on WordPress! -- As a full stack developer I'm not limited to WordPress sites. I have experience with several other popular platforms, as well as totally basic or totally custom HTML, JSON, XML or jQuery sites. If you have a website I can probably edit it no matter the platform. Just ask and I will tell you more details about exact experience related to your specific project. --- Please don't hesitate to ask any questions. I truly enjoy helping folks with their online endeavors, so I'm happy to answer questions and respond to any concerns or issues you may have. Thanks for stopping by!

Technical Support
HTML
Divi
Full-Stack Development
Page Speed Optimization
Cross-Browser Compatibility
Website Redesign
WordPress Plugin
WordPress
PHP
CSS
PSD to HTML
MySQL Programming
Search Engine Optimization
SEO Keyword Research
$100 hourly
Aaron H.
- 5.0/5
- (27 jobs)
Top 10%, Office 365, Google Workspace, Email Migrations, Active Directory, Powershell, IT infrastructure assessments. I am an IT consultant specializing in helping small to mid-sized businesses with their short- and long-term IT needs, particularly with transitioning from physical to virtual workplaces. With over 20 years of experience in various IT roles, including help desk, support, and system administration, I bring enterprise-class planning and strategy to the firms I work with. I am a technologist with a strong technical background and a dedication to providing excellent client service and training. My focus is on delivering concierge IT/project services to clients, combining my technical skills with a customer-service-oriented approach. I have helped numerous businesses make the switch to fully remote work and can assist with the technology necessary to make it a success. I have a patient and friendly demeanor, and I am able to explain technical concepts in easy-to-understand terms. I also offer after-hours support for emergency work. My services for individuals include remote support, email setup and troubleshooting, operating system support and administration (Windows 7/8/10/11), hardware consultation and troubleshooting, desktop and software troubleshooting and installation, and more. For small businesses, I offer a range of services including Microsoft Exchange and email support, email migrations, Microsoft Office 365, Microsoft SharePoint, Google Gsuite, server migrations (physical and cloud-based), remote support, server administration (Windows 2003/2008/2012/2016/2019), hardware and software consultation and troubleshooting, performance assessment and optimization, backup software and administration, SQL Server, VOIP telephone systems, printers, and more.

Technical Support
Customer Support
Windows Server
Windows 11 Administration
Computer Network
Email System
Windows 10 Administration
Microsoft Windows PowerShell
$150 hourly
Matt D.
- 4.7/5
- (19 jobs)
IT Professional with over 20 years of experience. IT Consulting and MSP background with experience built on small business to enterprise-scale technology management. I remotely manage AWS and other cloud infrastructure, hybrid cloud-onsite full technology stacks, and network infrastructure for my managed services clients and within my own business. Professional expertise includes server and network administration, end-user support, hosting and cloud platform management, web development, project management, help desk management, IT consulting, software implementation, network design and deployment, and line of business software integration and support. I will go out of my way to make sure you are comfortable with expectations of success and completeness. If you are deploying with a strategy that is outside of my expertise, I will remain direct, forthright, and forward about my technology stack experience and will not waste our time trying to Google through issues. I have struggled with hiring freelancers online for my own business projects, and I understand the importance of professionalism and honesty. I appreciate your consideration. Detailed experience list: Network Administration, IT Management, systems automation, Cloud Infrastructure Management, AWS, Azure, Microsoft Office 365, Microsoft SQL Server, Centos Linux, WebHostManager (WHM) and cPanel hosting control panel, Microsoft Windows, Apple Mac OS X server, MS Exchange, Citrix, application integration, Legal firm management software, Worldox, PCLaw, Tabs, Westlaw, Lexis Nexis, Managed web hosting support, technology budget management and acquisition, VOIP migration and implementation, Asterisk, hosted, freepbx, 3CX, Yealink, Cisco, Polycom, Mitel, Shoretel, Avaya, video conferencing, firewall management and support, Ubiquiti Dream Machine, Ubiquiti Access Points and Switches, Ubiquiti VOIP, Ubiquiti Security Cameras, Untangle, Sonicwall, Fortinet, pfSense, Watchguard, Checkpoint, iptables, systems migration services, communication systems, email systems, Microsoft Exchange, Google Workspace, Google G Suite, Google Apps for Business, Microsoft 365, Microsoft Office 365, Rackspace hosted email, GoDaddy hosted email, Advantage, Webvantage, Strata, Wrike, Zoho Apps, Zapier, Integromat, API Integrations, Website development, Wordpress, Oxygen Builder, Divi, Impreza Theme, Freelance voice over and acting work for videos and tv commercials

Technical Support
GoDaddy
cPanel
Web Development
Platform Migration
Google Workspace Administration
Web Hosting
WordPress
Office 365
IT Management
AWS Server Migration
Amazon Web Services
Microsoft Windows
Email Deliverability
Network Administration
macOS
$55 hourly
Jake B.
- 4.8/5
- (94 jobs)
I am a very skilled in sales/telemarketing/lead gen/sales training & soft IT network support. I have extensive knowledge & hands-on experience in message scripting, lead building, efficient note-taking, & telemarketing to maximize productivity in many different industries. This gives me an advantage over other freelancers.

Technical Support
Sales Management
Communication Etiquette
Sales Strategy
Network Administration
Telemarketing
Customer Service
$80 hourly
Kou L.
- 5.0/5
- (65 jobs)
Welcome to my profile! If you are searching for a great IT person to support your business, I am your guy! I have been in the IT industry for over 12 years and started my own IT Consulting Firm. From a 1 man band small business to Medium sized business my team can work with you to fulfill your needs. If you need to migrate from a different email system to Microsoft 365 or Google Workspace and vice-versa, let me know, as that's my specialty. I also work on email deliverability. What we work with: Windows OS Windows Server 2012 ,2016, 2019 MacOS Microsoft 365 Sharepoint 365 Exchange 365 Acronis Sentinel 1 Bitdefender Google Workspace Computers Servers Managed AV Backup Solutions Backup Disaster Recovery AWS EC2, Lightsail, Route 53 and more Azure Email Migrations Cloudflare etc. Website: (cumulustek.com)

Technical Support
Office 365
DNS
Google Cloud Platform
Email Deliverability
Microsoft Outlook
Application Installer
Helpdesk
Photography
Photo Editing
Video Editing
Product Photography
Adobe Photoshop
$40 hourly
Sindia C.
- 4.8/5
- (17 jobs)
Sindia Castillo Technical Author Upwork Top Rated Plus Talent USA One of the biggest obstacles small businesses face is documenting their processes and procedures. As a small business owner, you wear several hats. The flip side to being a multi-faceted multitasker is that your daily tasks have become second nature, so you may not see the need to document your daily operations. Reality is, burnout is around the corner and inevitable - especially if you plan to grow your business. In growing you will also need more staff! You should know that not having daily operations mapped out usually results in the following: 1. Frequent operational mistakes and inconsistencies, which increase operational costs. 2. Broken internal communications. 3. You spend more time in your business than actually working on it, which can lead to burnout! Things don’t have to be so complicated. Together, we can optimize your daily tasks while establishing seamless internal communications. If you’re ready to make more time for strategizing to level up your business, let’s connect. Talk soon, Sindia Castillo Technical Author Upwork Top Rated Talent USA

Technical Support
Communication Etiquette
Data Management
Spanish to English Translation
Meeting Agendas
Training & Development
English to Spanish Translation
Customer Service
Scheduling
Administrative Support
Display Ad
Office Administration
File Management
Email Support
Data Entry
$50 hourly
Kimberly E.
- 5.0/5
- (42 jobs)
I specialize in results-driven WordPress websites for small businesses, entrepreneurs and marketing agencies. I have over 30 years of experience in Graphic Design and over 17 years of experience in web design. I can develop custom WordPress themes to meet your needs using either code or Elementor theme builder. I specialize in creating easily manageable WordPress Websites for conferences, businesses and directories, using custom post types, custom fields, and dynamic templates that allow end users to edit content without struggling with the design. I am happy to help DIY Website Designers who have gotten in over their heads and need some help. This includes tech support and tutoring via Zoom. I believe your website needs to be more than just pretty. Your website needs to get results. I keep your goals in mind as I create a website that meets your needs and brings you closer to your business goals by following best practices for: ☞ User experience ☞ Accessibility ☞ SEO Optimization ☞ Page conversion optimization I use similar principles when designing other marketing materials, such as brochures, flyers, postcards, and advertisements. User experience and business goals always come first. Why should you choose me over other designers? ☞ DRAMA FREE—To put it simply, I don’t view my design work as an extension of my ego. If you don’t like my design, my feelings don’t get hurt, though I will explain to you objectively why something will or will not work considering your business goals. ☞ CLIENT CENTERED—I’m all about serving your needs as my client through strategic design for web and print. My design work is all about helping you achieve your goals to the best of my ability. ☞RESULTS-DRIVEN—I believe marketing best practices and design need to work hand in hand. Design isn’t just about buying something pretty. It’s about amplifying your message in a way that your audience hears and responds. I’m a results-driven graphic designer with an outstanding handle on current marketing best practices to serve you better. ☞ SKILLFUL—I have developed my skills as a website designer and graphic designer over the years, so I work efficiently and effectively in every design project I take on. ☞ HELPFUL—I’m here to help you. My mission is serving my clients with the finely tuned web development and graphic design skills I have developed over the years. Let me help you achieve your goals through effective design. ************************************************************** Note Regarding Portfolio Work ************************************************************* Many of my recent projects have been either white label projects, assisting marketing agencies with the management of their client websites or projects where an NDA contract does not allow me to publicly share the work. Other times, my work has been technical in nature, where the client wished to keep the look of the website, but needed me to fix technical issues. For this reason, my portfolio is not meant to be comprehensive of all the work I’ve done. I look forward to helping you bring your design projects to life. *************************************** RECENT PROJECTS INCLUDE: ☞ Custom WordPress theme development incorporating an Event Post Type for community Events. ☞ Custom WordPress development using Elementor and Crocoblock, integrating ChamberMaster for a Chamber of Commerce Website. ☞ Creating a custom Events calendar from a custom post type using Elementor and Crocoblock. ☞ Created a large conference website with interconnected custom post types for faculty/speakers, sessions, events, sponsors and more. ☞ Creating a custom artist website in WordPress featuring galleries, lightboxes, portfolio custom post types, event post type (with calendar), and book custom post types for a professional author and artist. ☞ Fixed an error on an Elementor WordPress website and had a three hour training session with her to help her maintain her website. ☞ Created a wholesale manufacturing website using WordPress and Elementor. ☞ Converted 165 websites from Google Analytics UA to Google Analytics GA4, testing events, conversions, and Google Ads integrations for errors. ☞ Created a simple, custom WordPress website for a local boutique shop to highlight their products and attract customers without ecommerce. ************************************ A.S., Industrial Media Design, Northern Michigan University Regular developmental training in Web Development and Adobe Creative Cloud ************************************ Directory Websites | Conference Websites | Event Websites | Custom Event Calendar Website | Artist Website | Author Website | Service Based Business Website | WordPress Website | WordPress Tutoring Services | Local Website Optimization | Google Analytics 4 | Google Tag Manager | Google Search Console | Elementor | Crocoblock | Jet Engine | Native English Speaker | Conversational in German

Technical Support
Tutoring
Page Speed Optimization
Page Layout Design
Page Builder
Google Search Console
Google Tag Manager
Google Analytics
PHP
CSS Grid
WordPress
HTML5
Elementor
WordPress Theme
Layout Design
$40 hourly
Jason L.
- 4.9/5
- (58 jobs)
I am a game developer and technical artist with over 10 years experience using Unity, Unreal, and Gamemaker. I don’t use ai I write all my code by hand. I have worked on 2 games on steam and one that will be on ps5. I have worked on interactive storytelling and product showcases for marketing companies, and gamified metaverses, and used to teach classes and made educational content for Unity, Unreal, and Gamemaker

Technical Support
App Development
GIMP
Game Testing
UnrealScript
Video Game Software
Game Development Bug Fix
Game Mechanics
Game Prototype
Game Design
Game UI/UX Design
Game Engine
Game Development
GameMaker
Unity
Unreal Engine
Java
$25 hourly
Jerome Paul E.
- 5.0/5
- (13 jobs)
I utilize a unique blend of voice over acting, livestream directing, copywriting, and video editing to provide an all-in-one package for clients looking to build their multimedia presence. I have over 10 years of freelancing experience working for clients including UnboxGuru.com, QRadio105.com, and McDonald's, and never backed down from a project deliverable. • Amassed over 315,000 collective views for client videos largely involving video gaming, tech hardware, and appliance reviews for various outlets including GGNetwork.TV and Unboxguru.com. • Worked with celebrities such as Maria Ozawa, Bianca Valerio, and DJ Slick Rick to produce content for brands including MSI, TCL, and more. • Directed live virtual events which have collectively been attended by thousands of professionals worldwide and generated in total over ₱1,000,000 in profit for clients since beginning in 2019. • Contributed as a writer to Game! Magazine, Philippine Daily Inquirer, and several C-level executives' LinkedIn Pulse articles, among other publications. I was born and raised in southern California, and graduated with a BA in English from Ateneo de Manila University.

Technical Support
Customer Service
Public Speaking
Writing
Game Testing
Project Management
Game Design
Voice-Over
English
$80 hourly
Morgan E.
- 5.0/5
- (43 jobs)
👋 Hi, I'm Morgan – I build automated systems that help service-based businesses streamline their operations, reduce burnout, and scale sustainably. My main focus is workflow automation, using tools like Zapier/Make, Airtable, and ActiveCampaign to streamline processes and put your business on autopilot so you can focus on what matters—serving your clients. 📊 My clients save an average of 20 hours per week and reduce their admin work by 60%, allowing them to focus on growth and client satisfaction. Here’s how I can help you: 🦾 Implementing the appropriate software solutions to maximize productivity. 🦾Automate lead generation, nurturing, and follow-up to turn more leads into clients. 🦾Complex Form creation & submission handling 🦾Automated Document Generation (Invoices, Contracts, Purchase Orders etc.) 🦾 Making software talk to each other so your data is where you need it. 🦾Automate repetitive, manual tasks like client onboarding, invoicing, and follow-ups to save you time. 🦾Email Marketing Campaigns (including lead segmentation, list hygeine, tag management, & more) 🦾Build Airtable databases and interfaces to easily manage your data and team 🦾Set up and optimize CRM systems to manage your customer relationships effectively Here’s How We’ll Work Together: 1️⃣ Initial Consultation: We’ll dive into your current systems and goals to identify the biggest opportunities for automation. 2️⃣ Custom Proposal: I’ll design a system tailored to your needs, using cutting-edge tools like Keap, Airtable, Make, and Zapier to streamline your processes. 3️⃣ Build & Implement: Once approved, I’ll build and implement your system, ensuring seamless integration with your current tools. 4️⃣ Iterate & Improve: We’ll review the system’s performance and make adjustments to ensure it’s running at peak efficiency. Here are some results I’ve delivered for my clients: 👉 Immigration Law firm saved 250+ hours and $150k every year with custom Airtable Case Management System that automates all follow up and notification throughout each stage of the case 👉 Business Coach saved over $80k in team and software costs by automating client onboarding and fulfillment. 👉 From my custom systems, many clients have experienced: 📈 Feelings of relief & reduced stress 📈 More time for high-value activities 📈 Increased capacity for growth (scalability) What Clients Are Saying: ⭐Morgan understands how to analyze and solve problems that may not even be apparent to you and she is willing to go the extra mile to make sure your project is done correctly. ⭐ Morgan transformed my entire client onboarding process—saving me countless hours and making my business run like clockwork. ⭐She knows her stuff! Morgan was easy to work with, super knowledgeable, explained things in an easy-to-understand manner, and was always available for questions. She gave her recommendations and experience with different software that we were contemplating using and was always spot-on Some of the tools I commonly work with: • Automation: Zapier, Integromat, API • Project Management - ClickUp, Asana, Airtable • Course Platforms - Membervault, Kajabi, Kartra, Teachable, Thinkific • Email Marketing - ActiveCampaign, Convertkit, Keap (formerly Infusionsoft) • Form Builders - Fillout Forms, Jotform, Typeform, Tally, Convertbox • Other Tools - WordPress, PandaDoc, Thrivecart, Samcart 📬 Feel free to send me an invite to your project and we can jump on a call to discuss your needs and determine an appropriate solution.

Technical Support
Web Design
Customer Relationship Management
Business Process Automation
System Analysis
Automated Workflow
WordPress
Email Campaign Setup
Email Marketing
Marketing Automation
Marketing Operations & Workflow
Kartra
ActiveCampaign
ClickFunnels
Zapier
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