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  • $70 hourly

    • 5.0/5
    • (5 jobs)
    Hi, I am Henry C Weismann IV and I have a deep interest in shifting my career to the Integration Solutions Consultant, Technical Account Manager or Customer Support Engineer position at a great company. With my proven record of solving customer problems and my ability to think outside the box and come up with novel solutions, I believe I would be a valuable asset to your team. Throughout my 20-year career in ecommerce, I have led an offshore distributed team to excel in providing top-notch support to ecommerce brands. My unique blend of business acumen, technical expertise, and programming skills has enabled me to deliver better total costs, well-formed processes implemented by a highly skilled team of developers. I personally have extensive experience as a PHP programmer since 2003. Additionally, I possess a strategy based knowledge in marketing, particularly how it integrates with the technical aspects of ecommerce, such as product feeds, ads, competitor research, and analytics. With my extensive experience as a PHP programmer specializing in ecommerce, I possess the knowledge and skills to understand the technical aspects of ecommerce software, such as product feeds, ads, competitor research, API's, and analytics. Additionally, my ability to think creatively and find innovative solutions has been instrumental in solving complex customer problems in the past. I am currently affiliated with Weismann Web, a company that holds an A+ rating with the Better Business Bureau (BBB) and is fully insured in the US. Based in Boynton Beach, FL, we are well-positioned to effectively serve clients in the region. We understand the critical role that a website, for that matter any critical software, plays in the success of an online business, and we are dedicated to helping our clients leverage its full potential. In terms of technical expertise, I have a wide range of skills and experience. I am proficient in the usage of various carts and software, including WooCommerce, Magento 1 and 2, WordPress, Custom PHP, Codeigniter, Joomla, PHP, MySQL, and Interspire. Additionally, I have proficiency in working with Laravel, Shopify and various random software that supported my business such s project managers, time tracking, hubstaff, whmcs, blesta, voip platforms and more. I possess a diverse range of skills, which I believe qualifies me to excel as a Technical Account Manager (TAM), Customer Support Engineer (CSE), or Implementation Support Consultant (ISC). I have extensive knowledge of various payment gateways and APIs, including Paypal API, Braintree API, Chase Paymentech, Apple Pay, Android Pay, Amazon Pay, and more. Our team excels in both frontend and backend development, with proficiency in HTML5, CSS3. With my team I can seamlessly integrate websites with social media platforms, shipping functionalities, and other APIs. I also have experience with website security software such as Sucuri, Immunify360, Hack Cleanup, and more. My expertise extends across multiple industries, including manufacturing, jewelry sites, clothing, music, and more. I also have comprehensive knowledge of server management, quality assurance, and DevOps practices. I am excited about the opportunity to contribute my skills and experience to a new team. Henry More Details About Skills & Work History: tinyurl.com/hwskills
    Featured Skill Technical Support
    Project Management
    Customer Support
    Linux System Administration
    Business Analysis
    Manual Testing
    Business with 1-9 Employees
    OpenCart
    Web Design
    PHP
    WordPress
  • $75 hourly

    • 4.3/5
    • (55 jobs)
    With over 8 years of hands-on experience as a Desktop Support Technician, I specialize in delivering top-notch Help Desk Support and System Administration. My commitment extends beyond just technical expertise—I thrive on utilizing every available medium to provide seamless support. My ultimate goal is not just to resolve issues but to ensure that clients experience genuine relief knowing their challenges are in capable hands.
    Featured Skill Technical Support
    Configuration Management
    Product Knowledge
    Microsoft Teams
    Mac OS X Administration
    Microsoft Endpoint Manager
    Troubleshooting
    IT Management
    Desktop Application
    Information Technology
    System Deployment
    Desktop Support
    Office 365
    System Administration
    Microsoft Windows
  • $45 hourly

    • 5.0/5
    • (6 jobs)
    Experienced Project Manager with cross-functional expertise and customer-centric focus. Technical expertise in webcasting and supporting both end users and clients. Project Management | Streaming Media Proven project manager with strong technical skills and understanding of webcasting requirements, networking, troubleshooting, vendor management, and business analysis. Worked with clients ranging from small businesses to enterprise level, and guided them to successful events and provided unwavering support for over 12 years. Established strong relationships with new and existing key vendors to expand our offering and keep company costs in check. Provided detailed analysis and troubleshooting for internal teams and clients if issues arose. CORE COMPETENCIES • Strong Managerial and people skills • Experience working in Agile and PMP Project Management methodology (Scrum Fundamentals Certified) • Streaming Media technologies (HLS, Flash) • WebRTC • 12 plus years’ experience in the webcasting and IT space. • 10 years’ experience in cross-functional roles, acting as a bridge between Development/Engineering and Sales/Operations teams. • Strong project documenting and tracking skills. ACCOMPLISHMENTS • Created new company department, Reservations Desk, to streamline company order intake processes. Held weekly meetings with Reservations Desk staff in the US and UK offices to coordinate order intake processes for US and EMEA teams. • Increased global presence by working with bridge vendors and Development and Engineering teams to add local dial-in numbers in non-US countries for “Integrated Audio” platform feature. • Expanded company reach to non-English speaking clients in Europe, South America, and Asia by working with Development and Engineering teams to create new language template. Please contact me for any Project Management or Customer Support opportunities.
    Featured Skill Technical Support
    ISO 27001
    User Identity Management
    Cross Functional Team Leadership
    Project Management
    WebRTC
    JAMF
    HTML5
    HTML
    Google Workspace Administration
    Video Stream
    Agile Project Management
  • $40 hourly

    • 5.0/5
    • (15 jobs)
    Overview: I am a Quality Assurance Engineer with more than seven years of hands-on experience testing web, mobile, and desktop applications. I have experience managing a small group of QA, running scrum, and being a leader in manual QA teams. I have a working knowledge of cross platforms and cross browsers software testing. I have expertise in developing solid test documentation, including test plans, test suites, test cases, and test matrices. Manual and Automation QA. My Skillset: Cypress, WebdirverIO, Cucumber, Appium, Jira, API testing with Postman, SQL, Javascript Selenium, Python, Java, JavaScript, HTML5 PROJECTS: Digital Ocean — SaaS company Risk management and safety compliance software for the Hospitality, Construction, and staffing industries. Clevvar Estate — As a QA Engineer at Clevvar Estate, I successfully utilized various testing tools to ensure the quality and functionality of the website. Here's how I leveraged each tool in detail: Katalon Studio: I used Katalon Studio to create and execute test cases, meticulously verifying the user registration process on the Clevvar Estate website. Through Katalon Studio, I validated the registration form, confirmed email notifications, and ensured seamless user account creation. Cypress: Utilizing Cypress, I automated critical test scenarios, specifically targeting the property search functionality. By simulating user interactions, such as entering search criteria and validating search results and property details, I confirmed the reliability and accuracy of the search feature. Selenium: With Selenium, I conducted comprehensive testing of the Clevvar Estate website. By automating test cases, I validated cross-browser compatibility, seamless navigation, and form submissions, guaranteeing a consistent and user-friendly experience across different web browsers and devices. Cucumber: Collaborating effectively with testers, developers, and stakeholders, I employed Cucumber to write and execute test scenarios in a human-readable format. Through Cucumber, I ensured that user registration, property search, and other vital functionalities of the Clevvar Estate website were thoroughly tested and met the desired requirements. Postman: By utilizing Postman, I meticulously tested the APIs integrated within the Clevvar Estate website. I sent requests to backend endpoints, verified responses, and rigorously examined the functionality of API features such as property listing retrieval and user authentication. Apache JMeter: I used Apache JMeter to conduct performance testing of the Clevvar Estate website. By designing and executing performance test scripts, I simulated real-life scenarios, generating multiple concurrent users accessing the website, conducting property searches, and performing various actions. Through Apache JMeter, I identified and addressed any potential performance bottlenecks, ensuring a stable and efficient website experience. By using these powerful testing tools, I successfully validated the user registration process, property search functionality, responsiveness, API integrations, and overall performance of the Clevvar Estate website, contributing to the delivery of a reliable and seamless experience for users. Ninjatune.net— Cross-Platform check for an Independent record label based in London Marinerlaw.com — Mariner Law, PLLC leads the way in maritime injury claims. Practicing in Washington, Oregon, Alaska, New York, Connecticut
    Featured Skill Technical Support
    iOS
    Scheduling
    System Administration
    Google Workspace
    Windows 10 Administration
    IT Support
    Network Administration
    QA Testing
    Mobile QA
    Quality Assurance
    Mobile App Testing
    Web Testing
    Software QA
  • $180 hourly

    • 4.8/5
    • (21 jobs)
    I am fully licensed and certified and hold certifications including CCNA, Network+, Security+, CWNA, CISSP, CEH, and a few Microsoft ones. I have years of experience and the industry certifications to back it up. I specialize in networking and security. I run a small business which along with providing vulnerability assessment services, it also provides MSP services so I have experience handling almost anything I come across.
    Featured Skill Technical Support
    Information Technology
    Risk Assessment
    Wireless Network Implementation
    Information Security
    Wireless Security
    Computer Network
    System Administration
  • $50 hourly

    • 5.0/5
    • (12 jobs)
    I'm a BS graduated IT Professional. A team worker, reliable and trustworthy Able to work under pressure. Organized and logical with excellent project management skills with 12 YEARS of industry experience. I am from the USA and do remote support globally and onsite support NYC, NY, NJ, CT , RI and MA areas. I do US based IT support and professional web designing services. SKILLS • IT Operations and technical team management (Level 2 & Level3 support lead) • IT system infrastructure, Security, Cost and Assets management • Support and troubleshooting skills in Windows, Mac, Linux, iOS and Android operating systems • Excellent problem-solving ability with a high level of technical and PR skills • Team player - Enjoy working in both team environments and independently • Can work under pressure with minimum supervision • Web design, development, hosting and management EXPERIENCE ● Experience in Microsoft server technologies Windows Server 2008 - 2019 ● Cloud infrastructure support – AWS EC2, Route53, LightSail, Workspace, IAM, Cloud Watch ● Provide Level 1 to 3 IT support ● Managed IT environment and response to SLAs / support tickets (Kaseya, ServiceNow) ● Remote software deployment tools ● Office 365 licensing, Azure AD, Exchange Online administration and Office 365 related products ● Email migration – from G-suite to Office 365 or any email service ● Web administration: Plesk/ cPanel Linux, Apache MySQL, LAMP/XAMPP, FTP, DNS, MX records ● Experience in Virtual servers: Hyper V, VMware, and Oracle Virtual Box ● Hardware and infrastructure support – Dell, HP, Lenovo, Toshiba, Acer, Apple ● Amazon Alexa, Google Assist setup and add smart devices. Office 365 Office 365 / Microsoft 365 Mailbox setup Office 365 Licensing Office 365 / Microsoft 365 administration Office 365 / Microsoft 365 email migration Office 365 / Microsoft 365 resolve Outlook problems Office 365 / Microsoft 365 archiving Office 365 / Microsoft 365 to Google Workspace migration Office 365 / Microsoft 365 SharePoint sites setup Office 365 / Microsoft 365 One Drive for Business setup Resolve One Drive for Business sync issues Resolve Microsoft 365 and Microsoft Business account issues and confusions Google Workspace to Office 365 / Microsoft 365 migration Rackspace to Office 365 / Microsoft 365 GoDaddy Office 365 to Office 365 / Microsoft 365 or Google Workspace migration Google Workspace (Gsuite or G-Suite) tenant setup Google Workspace email setup Google Workspace all level of migrations - from IMAP or anything Gmail to Google Workspace migration GoDaddy to Google Workspace migration NameCheap to Google Workspace migration Google Workspace groups emails Dropbox to Google Drive migration Dropbox to Microsoft One Drive for Business migration Google / Microsoft calendar and contacts migration Create mail forwarders at no recurring cost for Office 365 and Google Workspace Also do: ● HTML to WordPress Conversion ● Develop Custom Page Templates ● WordPress Theme Customization ● Fix Errors ● Responsive and stunning WordPress Website Development ● WordPress Custom Plugin Development ONSITE Hardware, software installation Smart devices setup and configuration - TVs, plugs, switches, lights, hubs etc. Please contact me to discuss for more details.
    Featured Skill Technical Support
    Microsoft Exchange Online
    Customer Service
    WordPress Plugin
    WordPress Bug Fix
    WordPress
    WordPress Development
    Email Support
    Google Workspace Administration
    Windows 10 Administration
    Desktop Support
    Office 365
    Web Design
    Microsoft Windows
    Email Communication
  • $110 hourly

    • 5.0/5
    • (8 jobs)
    👋 Welcome to my Upwork profile! I'm a seasoned Customer Support professional with a wealth of experience spanning over 5 years. My expertise extends from frontline support to team leadership, and I'm proud to hold the distinction of being a Certified Zendesk Expert. My passion lies in streamlining and enhancing workflows for small businesses and startups, with a special focus on the dynamic SaaS industry. However, I've also successfully deployed Zendesk environments across diverse sectors, including eCommerce, healthcare, marketing, and distribution. 🎓 My academic background is solid, with a Master's degree in Information Systems and a Bachelor's in Applied Mathematics, both earned from Marist College. This educational foundation enriches my problem-solving abilities and analytical thinking, which I apply to the benefit of my clients. 🌟 Hailing from the great state of New York, I offer a distinctive fusion of professional proficiency and personal passions to each project. Outside of my work, I'm an avid reader, a dedicated gamer, and a passionate cook, and love to exercise. These hobbies reflect my commitment to continuous learning and creative exploration, values that naturally spill over into my work. I'm here to collaborate with you on enhancing your customer support processes, whether you're a budding startup looking for the perfect Zendesk setup or an established business seeking to optimize your customer service operations. Let's connect and discuss how I can help your organization deliver exceptional customer experiences, streamline workflows, and drive growth. Feel free to reach out, and let's embark on a journey of excellence together! 🚀
    Featured Skill Technical Support
    Customer Service Training
    Shopify
    Project Management
    Mixpanel
    Zendesk API
    Ticketing System
    Phone Support
    In-App Support
    Email Support
    Zendesk
    End User Technical Support
    Product Support
    Customer Service
    Customer Service Analytics
    Customer Support
  • $35 hourly

    • 5.0/5
    • (1 job)
    I'm an experienced IT technician with 5+ years supporting and maintaining PC hardware and peripherals from corporate level to the everyday citizen. Windows deployments are also a service offered if you need a large scale migration from one OS to another. If you need help getting devices built, cleaned or even consulting, I am the person to reach. Familiar with Windows 10/11, MacOS and iOS Experience with creating a Standard Operating Procedure document for hardware and software I am best reached via text or email as I'm constantly checking those.
    Featured Skill Technical Support
    Web Design
    Technical Editing
    Technical Writing
    Desktop Ad
    Computer Assembly
    Tech & IT
  • $55 hourly

    • 5.0/5
    • (2 jobs)
    I am an account manager with a solid background in cultivating client loyalty, enhancing digital presence, driving customer retention, and implementing cutting-edge digital strategies to propel business growth.
    Featured Skill Technical Support
    Client Management
    Key Account Management
    Troubleshooting
    Customer Support
    Project Management
    Customer Onboarding
    Upselling
    Microsoft Office
    Zendesk
    Jira
    Asana
    Salesforce
    Account Management
  • $84 hourly

    • 5.0/5
    • (1 job)
    Proven Systems Integrator with excellent technical, communications, and management skills. Excellent problem-solving and teaching abilities. Adept at automation of processes using scripting or VBA in applications. Extensive experience supporting production IT needs in a factory setting. Am an Expert in SQL (Started in 83 with DB2) and have been an SQL Server DBA for decades,
    Featured Skill Technical Support
    COBOL
    Microsoft Azure SQL Database
    Microsoft SQL Server Administration
    SQL Programming
    Visual Basic for Applications
    Microsoft Access Programming
    Microsoft VBScript
    Technical Analysis
    Operations Analytics
    Microsoft Excel
    Label Design
    Customer Relationship Management
    ODBC
    Database Management
  • $33 hourly

    • 5.0/5
    • (15 jobs)
    A Customer Support position which utilizes my excellent customer service support skills. Ticketing: Zendesk, Desk.com, Remedy and Salesforce Communication: Ticket, Chat, Phone, email and Social Media
    Featured Skill Technical Support
    Shipping & Order Fulfillment Software
    Amazon
    Customer Support
    Customer Service
    Shopify
    Google Docs
    Helpdesk
    Slack
    Shipping Plugin
    Salesforce
    Intercom
    Zendesk
    Jira
    Tech & IT
  • $65 hourly

    • 5.0/5
    • (11 jobs)
    I have been working in website development for 9+ years. I am a software integration specialist and wordpress expert. I build websites from scratch and also fix broken sites to perform at their best. I have hundreds of hours invested in extensive research and development within wordpress. I get to the root of issues and I am diligent about using best practices to ensure optimal tech health and longevity. I optimize hosting environments for a fast, clean and error free website experience for your viewers. I am well versed in site safety and protection. I manage and maintain multiple websites every day, ensuring daily availability and fast turn-arounds. Ontraport and Active Campaign are two of my favorite automation platforms. My goal is to help you get and maintain an online presence that is easy to operate and lasts a long time. I wish to aid in your ability to be mobile, flexible, and able to expand your business through an online portal. I provide boutique level service to my clients, making myself available and committed with individual attention and care.
    Featured Skill Technical Support
    Web Development
    PayPal Integration
    Web Hosting
    Ecommerce Website Development
    1ShoppingCart
    Website Optimization
    WordPress Plugin
    WooCommerce
    CSS 3
    WordPress
    CSS
    Shopify
  • $100 hourly

    • 5.0/5
    • (26 jobs)
    I am an experienced system architect and administrator, DBA engineer, with over 15 years of experience in small business and large enterprise organizations. I help businesses gather requirements, create proof of concept, build, document and support complex environments following industry best practices. I also develop common company-wide standards and automation for operational support and scalability.
    Featured Skill Technical Support
    English to Russian Translation
    Russian to English Translation
    System Administration
    Solution Architecture
    Microsoft Azure SQL Database
    Windows Administration
    Network Administration
    Windows Server
    macOS
    Office 365
    Microsoft Azure
  • $165 hourly

    • 0.0/5
    • (0 jobs)
    Over the course of my career I have had the opportunity to supervise teams, create and deploy training programs and provide technical support on many levels. I have worked with administrators to set technology goals, establish budgets and build vendor relationships. I strive to maintain a standard of excellence on the leading edge of technology. My technical expertise is focused on network infrastructure and maintenance, as well as research and deployment of new technologies and security systems. I provide hardware and software support for servers, routers, firewalls, workstations, laptops and hand-held devices (both Apple and PC). I manage multiple levels of backups and equipment imaging, Network Access Storage (NAS), printers and wireless access points, and establish redundancy and disaster recovery plans. I am experienced with Domains and Workgroups, Active Directory, Google suite, Cloud Backup, Microsoft Exchange, Office 365, Web Hosting and Virtual Private Networks (VPN). Industries I work with include Not-for-profit, Finance, Healthcare (HIPAA certified), Legal, Real Estate, Accounting, Publishing and Manufacturing, to name a few. Each industry has specific technical criteria and security objectives.
    Featured Skill Technical Support
    Windows 7 Administration
    Windows 10 Administration
    Microsoft Office
    macOS
    System Configuration
    Computing & Networking
    Network Equipment
    Network Planning
    Network Security
    Office 365
    SonicWall
    Computer Network
    Windows Administration
    Microsoft Outlook
    Microsoft Active Directory
    Windows Server
    Microsoft Exchange Server
  • $20 hourly

    • 5.0/5
    • (12 jobs)
    I am a vastly experienced customer support representative with over 7 years experience, I can handle all inquiries, feedback, complaints that your customers may have relating to your business or organization. I will respond to all relevant emails, live chat requests and any other way in which your customers communicate with you and your business. My online work experience and strengths include: * E-commerce, Logistics, Hospitality & Transportation Industry experience. *Process creation and modification of efficiencies. * Customer Success Team all round management *Resource/FAQ creation, implementation and maintenance. * Customer related escalations handled professionally via Email, Live Chat, and Social Media (e.g. Facebook, Yelp, Instagram, NextDoor, Twitter etc) * Client Account Management/Follow up/Feedback * Process/Project Management (including Creation, Implementation and troubleshooting) * Administrative & Information Management Platforms: Twitter Facebook Instagram Hubspot Zendesk FreshDesk Shopify Intercom and many more. If you are looking for a solution-oriented, extremely motivated, highly resourceful, attentive to details and professional Customer Service Representative, you have found the right person here! I’m the one you need since my highest priority is solving all types of inquiries and helping your customers get the utmost satisfaction from your brand/organization/company.
    Featured Skill Technical Support
    Customer Engagement
    Time Management
    Project Management
    Administrative Support
    Order Fulfillment
    Social Customer Service
    Customer Satisfaction
    Customer Support
    Customer Relationship Management
    Customer Service
    Online Chat Support
    Social Media Management
  • $35 hourly

    • 0.0/5
    • (0 jobs)
    My skillset is a hybrid between a jr. network administrator & technical support analyst to help solve end-user's technical issues from an administrator perspective, as well as a analyst perspective Windows O/S ver(7.0/8.1/10), Server 2008/2012 R2, Active Directory, Acronis, Disk Imaging and Symantec Ghost, Office 365 administration, MS-Office Suite 2013/2016, Light Powershell (ver. 3.0), (SCCM/SCOM 2012/2010,), Altiris Management Suite (Software Deploy), ITIL/ITSM Software (ServiceNow, Salesforce, Remedy 7.6, Zendesk), (Veeam & Datto) CLOUD virtual backup storage, Acronis Imaging/Backup, Symantec Endpoint antivirus admin., Symatec Netbackup ITIL & ITSM experience. Systems Active Directory administration, maintenance, troubleshooting, patching, monitoring of hardware/ software issues in a client/server (XP/Server 2003/2008) platform. Light PowershellWSUS and clinical application administration with light MS-SQL queries. Provide operational support of corporate, clinical data acquisition and control system in an application team. Client windows XP imaging, TCP/IP networking analysis of client/server issues. Install Microsoft patches, security checklists and assign server permissions on windows server 2003/2008. Manage and modify local server scripts, backup jobs.
    Featured Skill Technical Support
    ServiceNow
    Data Backup
    Windows 10 Administration
    Microsoft Server
    LogMeIn Rescue
    Microsoft Active Directory
    Windows Server
    Office 365
  • $75 hourly

    • 0.0/5
    • (1 job)
    Cryptocurrency Consultant and Technical Support Specialist Hello! Thank you for visiting my profile. I appreciate your time and interest. Below is a quick overview of the services I offer: Cryptocurrency Consultation Services: - Over 7 years of experience in the cryptocurrency industry - Well-versed in the rapidly changing landscape of cryptocurrencies - One-on-one consultation sessions tailored to individual needs - Suitable for both beginners and experienced enthusiasts - Assistance in learning and discovering various ways to interact with digital assets and Web3 dApps - Expertise in buying, selling, bridging, and staking digital assets - Proficient in navigating DApps and DeFi protocols across multiple networks - Dedicated to providing confidence and guidance as you explore the crypto ecosystem Technical Support Services: - More than 10 years of technical experience with computer systems - Extensive knowledge in hardware management, system diagnostics, and technical support - Proficient in cybersecurity practices with regards to digital asset security and self custody - Familiarity with hardware components and associated aspects with cryptocurrencies - Diagnosis and repair of various computer systems - Support available for both Mac and PC users - Committed to addressing technical issues and resolving problems effectively Overall Objective: - To consult and assist individuals in the fields of cryptocurrency and technical support - Meeting the specific needs of each client - Comprehensive coverage of relevant topics during scheduled meetings I am eager to help you with your cryptocurrency endeavors or technical challenges. Please feel free to reach out to schedule a meeting where we can discuss your requirements in detail.
    Featured Skill Technical Support
    Social Media Marketing
    Project Management
    Content Writing
    Business Development
    Computer Network
    Cryptocurrency
    Website Builder
    Bitcoin
    Online Research
    Online Writing
    Tech & IT
    Blockchain
  • $25 hourly

    • 5.0/5
    • (3 jobs)
    I'm a seasoned professional with over a decade of experience in customer service and administrative support. My journey began in 2012 in retail, where I honed my skills in various stores until 2017. I then transitioned to an administrative assistant role at a family-owned wholesale company, where for three years, I provided exceptional customer service to dropshipping clients, managed orders and emails, created invoices, and supported sales executives. For the past three years, I've excelled as a Senior Customer Success Engineer, and for the last two years, I've been a virtual assistant, helping clients across various industries. My clients have included mental health professionals, staffing agencies, real estate agents, non-profit organizations, venture capitalists, and small business owners. I pride myself on being organized, reliable, and efficient. Let me help you take your business to the next level!
    Featured Skill Technical Support
    QuickBooks Online
    Salesforce
    Wix
    Canva
    Slack
    Microsoft Office
    Data Entry
    Customer Service
    Technical Project Management
    Asana
    Client Management
    Jira
    Zendesk
    English
  • $30 hourly

    • 5.0/5
    • (1 job)
    SUMMARY OF QUALIFICATIONS * Outstanding customer service skills with the ability to proactively anticipate and provide solutions to customer needs. * Excellent written and verbal communication. * Strong leadership abilities with experience training new employees. * Strong interpersonal skills with demonstrated experience in collaboration. * Detail oriented with strong organization and planning abilities. * Technical skills: Microsoft Office (Word, PowerPoint, Excel).
    Featured Skill Technical Support
    Mathematics
    System Maintenance
    Business
    Office Design
    Physics
    Tech & IT
    Customer Service
    PPTX
    Technical Project Management
    Time Management
    Microsoft Excel
    Microsoft Word
    Presentations
    Microsoft Office
  • $25 hourly

    • 5.0/5
    • (1 job)
    I’m a developer willing to Learn and be a loyal part of your company, passionate and professional seeking for positions where I can utilize my skills to achieve strategic goals and increase overall value of the organization I’m experienced with Microsoft 365, quickbooks, Aptora and anything technological. Keeping contact with the costumer to achieve the desired result is very important so I’ll keep contact at all times.
    Featured Skill Technical Support
    Inventory Management
    Translation
    Writing
    Microsoft PowerPoint
    Microsoft Word
    Outbound Sales
    Sales
    Customer Service
  • $35 hourly

    • 0.0/5
    • (0 jobs)
    Summary: Highly motivated and dedicated high school graduate, recognized as one of the top 10 graduates, with a proven track record of success in diverse work environments. Throughout my academic journey, I have consistently demonstrated a commitment to excellence and a drive for achievement. My exceptional customer service skills, honed through experiences at Wendy's and TJ Maxx, have equipped me with the ability to thrive in fast-paced settings. As a committed participant in the Summer Youth and Work Learning Programs with DYCD, I have further developed my work ethic, adaptability, and problem-solving abilities. During my tenure at Wendy's, I excelled in delivering outstanding customer service in a high-energy environment. I effectively handled a range of responsibilities, including order taking, cash handling, and maintaining cleanliness standards. Collaborating with team members, I ensured smooth operations and contributed to a positive work environment. Additionally, my
    Featured Skill Technical Support
    Techno
    Server
    Technical Project Management
    Painting
    Resume
    Phone Communication
    Customer Service
    Tech & IT
  • $15 hourly

    • 5.0/5
    • (7 jobs)
    What I Do: 🔵 Video Editing: Proficient in DaVinci Resolve 19 and CapCut for creating and editing short-form video content. 🔵 Go High Level & Monday.com: Familiar with CRM systems and automation tools for task and project management. 🔵 Typing Speed: 104 WPM (tested and verifiable). 🔵 Asana: Experienced in using project management tools to streamline workflows, improve collaboration, and enhance productivity. 🔵 File Organization: Skilled in organizing and managing digital files using Google Workspace (Docs, Sheets, Drive, etc.) and Microsoft Office programs such as Word, Excel, and PowerPoint. 🔵 Lead Generation: Experienced in sourcing and qualifying leads to support business growth. 🔵 Data Entry: Highly efficient in accurate data input, processing, and management using various software tools, ensuring data integrity and organization. AI Tools Expertise: 🔵 Leonardo AI: Generating and enhancing images with AI technology. 🔵 Runway AI: Text-to-video generation and AI-powered video editing for advanced creative projects. With a results-driven mindset and a passion for innovation, I continuously seek opportunities to learn and grow.
    Featured Skill Technical Support
    Digital Marketing
    Phone Communication
    Customer Service
    AI Video Generation
    Sales Copywriting
    Communication Skills
    CRM Automation
    CRM Software
    Data Entry
    Lead Generation
    Copywriting
    Receptionist Skills
    Social Media Content
    Virtual Assistance
  • $26 hourly

    • 5.0/5
    • (1 job)
    Looking for a part time-full time remote position as a virtual assistant, where I can use my bilingual skills, and improve the potential of and individual or company
    Featured Skill Technical Support
    Server
    Phone Communication
    Customer Service
    Meal Preparation
  • $15 hourly

    • 5.0/5
    • (5 jobs)
    Authorized to work in the US for any employer I work from home now as a customer success manager where I manage the everyday operations of the client. I can lead a team of agents remote while upselling items catering to the client.
    Featured Skill Technical Support
    Database Management
    Technical Project Management
    Business Management
    Phone Communication
    Management Skills
    Customer Service
    Database Management System
  • $23 hourly

    • 5.0/5
    • (2 jobs)
    I have balanced customer facing roles with accounting and data management for 9 years. The skills I bring to each role are: - Being an effective communicator - Attention to detail (helped reconcile $500k of clients not billed) - Experience in multiple CRM systems - Executed a complete data transfer - Accounts payable and receivables - Client relations - Technical support for both software and hardware products
    Featured Skill Technical Support
    Written Comprehension
    Data Management
    CRM Software
    Accounts Receivable
    Accounts Payable
    Phone Communication
    Customer Service
    Information Analysis
    Data Analysis
  • $55 hourly

    • 0.0/5
    • (0 jobs)
    Summary Experienced Medical Scribe with a demonstrated history of working in the hospital & health care industry. Skilled in EMR Systems, Medical Terminology, Microsoft Word, Healthcare, Phlebotomy, and Microsoft Excel. Well-versed in healthcare services with background in Bachelor's of Science in Biology from Brooklyn College.
    Featured Skill Technical Support
    Team Building
    Leadership Skills
    eClinicalWorks
    Medical Records
  • $23 hourly

    • 5.0/5
    • (0 jobs)
    About Me: Greetings! I'm a dedicated and self-motivated professional with a rich background spanning 17 years in the dynamic realm of customer service. Through my extensive experience, I've honed my skills as a goal-oriented problem solver who prioritizes meeting customer needs. My journey in the industry has cultivated strong leadership and organizational abilities, and I approach every task with a commitment to excellence. **Skills:** - **Communications:** Proficient in effective communication strategies. - **Microsoft Office:** Experienced in utilizing the Microsoft Office suite. - **Teamwork:** A collaborative team player, fostering a positive working environment. - **Conflict Resolution:** Skilled in addressing and resolving conflicts diplomatically. - **Problem Solving:** Adept at identifying and solving challenges creatively. - **Windows Operating Systems:** Familiarity with various Windows operating systems. - **Time Management:** Efficiently manage tasks and deadlines. - **Collaborative:** Work seamlessly within a collaborative framework. I'm passionate about delivering exceptional results and would love to bring my skills to your project. Let's collaborate for success!
    Featured Skill Technical Support
    macOS
    Android
    Microsoft Office
    Communication Skills
    Resolves Conflict
    Technology Tutoring
    How To
    Critical Thinking Skills
    Phone Communication
    Email Communication
    Customer Service
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