Hire the Best Technical Support Specialists in New York

Electrical engineer with skill set that includes C++. Java, Python, PHP, ARM assembly, C#, SQL Server and other languages. I have experience as software tech support, working with clients and implement solutions as well as writing scripts. I can easily adapt to any programming language. I have contributed to expanding and maintaining C# API's and SQL coding in my previous jobs. I can be a very good tutor and help students with their assignments. I have also worked on academic cryptography projects (master's level) using ARM assembly language. My goal is to acquire experience as a freelance programmer. Learning and working on programming projects is a passion of mine

Experienced and results-driven IT professional with over two years in Helpdesk Support and a CompTIA A+ certification. A TOP-RATED PLUS Freelancer on Upwork with a consistent 100% job success rate, I excel in hardware, software, and network troubleshooting. Known for delivering exceptional customer service, I've been streamlining support processes constantly. Proactive and adaptable, I bring a unique blend of technical expertise and a proven track record to any team. Let's connect to discuss how I can contribute to your success!

I am a passionate and dedicated professional with extensive experience working remotely. My diverse background and proven skill set make me a strong asset to any team. As a bilingual professional, I bring a solid foundation in the healthcare field. I have also held various roles, including Executive virtual assistant, virtual medical assistant, medical scribe, interpreter, customer service representative, technical support specialist, quality assurance analyst, and sales associate. This wide-ranging experience has equipped me with the ability to adapt quickly to new challenges while effectively communicating with clients from diverse cultural and professional backgrounds. I thrive in remote work environments, leveraging strong organizational skills and a commitment to consistently delivering high-quality results. My proficiency with software systems such as Zendesk, Zoho, Gorgias, and electronic health systems allows me to streamline operations and resolve issues efficiently. Additionally, my background in customer service and technical support has honed my problem-solving abilities, enabling me to address challenges swiftly while maintaining positive client experiences.

Upwork is one of the best places in the world to find great developers — but that’s only half the equation. If you’ve hired offshore talent on Upwork, you already know the story: - You find amazing developers at great rates… and then things slow down. - One quick question takes a full day to answer because of time zones. - Features get built differently than what you envisioned. - And you end up managing chaos instead of progress. The problem isn’t the developers — it’s the missing system between your vision and their execution. That’s exactly what I fix. 🚀 Who I Am I’m Pete Jaworski, one of Upwork’s Top-Rated Product Managers and Scrum Masters, with 10+ years leading distributed teams across 12 time zones. I help founders and startups make offshore development actually work — with structure, visibility, and accountability built into every sprint. 🔧 What I Do I install the operating system your project needs to move fast — without you needing to micromanage: ✅ Translate ideas into developer-ready build plans ✅ Eliminate confusion through structured discovery and requirements ✅ Keep projects moving asynchronously (no more waiting overnight) ✅ Track blockers, sprint velocity, and code commits automatically ✅ Give you clear dashboards showing where your dev dollars go 🧠 My System Product leadership for offshore teams. It bridges every gap between you and your developers — so they stay focused on building while you stay focused on strategy. Results delivered: - 70% faster delivery - 50% less rework - 95% of milestones completed on time 🌍 Who I Help - Founders managing offshore teams on Upwork - Startups building MVPs with remote developers - Small dev agencies needing structure and Scrum oversight - Entrepreneurs tired of “busy projects” that never launch If you’ve already found great developers on Upwork, let’s make sure they actually deliver. I’ll bring the clarity, structure, and leadership that turns your offshore freelancers into a high-performing product team. ➜ 𝐌𝐲 𝐒𝐤𝐢𝐥𝐥𝐬 & 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞: 🔹Agile Product Manager 🔹AI Implementation Specialist 🔹AI Product Development Expert 🔹AI Product Manager 🔹AI Software Development Specialist 🔹AI Technology Specialist 🔹Certified Product Owner 🔹Chief Product Officer 🔹Cross-functional team Leadership 🔹CTO & Project Manager SaaS 🔹Experienced IT Project Manager 🔹Experienced Product Owner 🔹Experienced Software Project Manager 🔹Expert Growth Product Manager 🔹Expert Product Manager 🔹Expert Product Owner 🔹Expert Technical Leader 🔹Fractional CTO 🔹Full-stack development Specialist 🔹Jira Service Management 🔹Lean Startup 🔹Minimum Viable Product 🔹Operations Project Manager 🔹Product Discovery 🔹Product Launch Expert 🔹Product Management Specialist 🔹Product Roadmap 🔹Project Implementation Specialist 🔹Project Management Consultant Expert 🔹Roadmap Planning 🔹SaaS Product Manager 🔹Scrum Master 🔹Senior Full Stack Developer 🔹Senior Project Manager 🔹Senior QA Engineer 🔹Software Architecture & Design 🔹Strategic Product Manager 🔹Technical Product Manager & Developer 🔹Technical Project Manager 🔹Technical Requirement Analysis 🔹Technical Software Development Manager 🔹Technical Support Specialist 🔹Web Development Specialist 🔹QA Testing Specialist . . . . . . . . . . . . . . . . . . . . . . . . 𝐊𝐞𝐲𝐰𝐨𝐫𝐝𝐬: Agile Product Manager, AI Implementation Specialist, AI Product Development Expert, AI Product Manager, AI Software Development Specialist, AI Technology Specialist, Certified Product Owner, Chief Product Officer, Cross-Functional Team Leadership, CTO & Project Manager SaaS, Experienced IT Project Manager, Experienced Product Owner, Experienced Software Project Manager, Expert Growth Product Manager, Expert Product Manager, Expert Product Owner, Expert Technical Leader, Fractional CTO, Full-Stack Development Specialist, Jira Service Management, Lean Startup, Minimum Viable Product, Operations Project Manager, Product Discovery, Product Launch Expert, Product Management Specialist, Product Roadmap, Project Implementation Specialist, Project Management Consultant Expert, Roadmap Planning, SaaS Product Manager, Scrum Master, Senior Full Stack Development, Senior Project Manager, Senior QA Engineer, Software Architecture & Design, Strategic Product Manager, Technical Product Manager & Developer, Technical Project Manager, Technical Requirement Analysis, Technical Software Development Manager, Technical Support Specialist, AI Expert, Product Manager, Project Manager, Agile Project Manager, Scrum Master, Offshore Project Management, Remote Team Management, Product Owner, Upwork Project Manager, Upwork Product Manager, Offshore Development Oversight, Offshore Software Team, MVP Project Manager, Software Project Manager, Technical Project Manager, Agile

Overview: * PowerPoint Designer * Graphic Designer Helping people communicate their ideas clearly and persuasively is my passion. As a presentation designer and visual storyteller, I create compelling, polished designs that elevate brands, secure funding, and increase engagement. With a background in UX design and IT systems, I bring a unique blend of design thinking and technical expertise to every project. Through my experience in tech support I have developed a deep understanding of how people think and interact with technology. It has given me the opportunity to approach problem-solving with a creative, user-focused mindset, making complex concepts feel simple for everyone. My Design Philosophy: Minimalist yet impactful, whether it’s a presentation or a YouTube thumbnail, your design should enhance your message, not overshadow it. I focus on clean, modern, and engaging visuals that make content stand out. My Specialties: - Creating captivating pitch decks for investors - High-converting sales + marketing decks - Clear infographics + data visualization - Click-worthy graphics that drive engagement 📌 Why work with me? I know how crucial it is to meet tight deadlines without sacrificing quality. That’s why I work closely with my clients, ensuring every presentation is delivered on time with the level of detail and polish they expect. Skills: Microsoft Office Suite, PowerPoint, Google Slides, Canva, Adobe Photoshop, ProCreate.

I have always been interested in technology and computer science. My goal is to find a way to work with computers as well as working with my hands. For the past couple of years, I've always enjoyed building electronics and I've always enjoyed programming which has lead me to pursue a degree in computer science and information security. Through school, and work, I hope to one day develop products that will help the environment and also fight cybercrime