Hire the Best Technical Analysis Specialists in New York

👋I build automations and AI workflows that eliminate repetitive tasks, without opening a backdoor to your data. My edge? I spent 8 years as a cybersecurity researcher (Ph.D., CISSP) at a major telecom lab. So when I connect CRMs, inboxes and tools together, I'm not just thinking "Does it work?", I'm thinking "Is it the safest option given the current state of knowledge?" Most automation gets built fast and loose, with credentials in plain text and data flowing to places it shouldn't. I build it locked down from day one. What I can do for you: • Automate the manual stuff: lead intake, follow-ups, data entry, reporting, scheduling; using Make, Zapier, n8n, and Python • Connect your tools so they actually talk to each other (CRMs, Slack, Google Workspace, HubSpot, email, and more) • Build AI into your workflows safely, so it helps without exposing your customer data • Audit an existing setup and tell you, plainly, where it's leaking time or risk A few things I've recently built for clients: • Security automations that cut alerting time from days to minutes, so problems get caught while they still matter • Connected a CRM to a marketing platform via API so leads flow automatically, with no manual export between systems • Automated Slack message archiving into Google Drive • Ran security assessments for small businesses unsure how exposed they were • General automation + tech support across Slack, HubSpot, Zapier, Google Sheets, Looker, and more

Clinical laboratories don’t fail because of analyzers—they fail at the intersection of systems, data integrity, and workflow. I help laboratories and diagnostic organizations resolve complex issues in: -LIMS and analyzer integration -QC drift and data integrity risks -validation and audit readiness (GxP, FDA, ISO) -system governance across regulated environments With 15+ years across clinical labs, diagnostics manufacturing, and laboratory systems, I bring both hands-on and strategic expertise—bridging the gap between laboratory operations, IT, and quality. If you're dealing with a complex lab/system issue and need experienced insight—not guesswork—I can help.

I have twenty-five years experience in a variety of fields. Many of those years were spent as an historic archeologist, which is a big word but translates to knowledge and skills in research, history, data science, technical writing, statistics, and analysis. My job titles express the variety of my skills-- from technician, researcher, report author, project director, principal archeologist, and lab director. Later I became a Data Analyst for a government agency, with a focus on operations, data mining, analysis, and projections for efficiency. Finally, I was hired as a data manager for a nonprofit, helping them consolidate data needs, and render more actionable insights from their data in a secure way. I am also a creative writer, with a focus on historic fiction and horror, in the formats of short stories, novels, and scripts. I am fluent in Excel, online research, physical research (books, articles, gray literature, deeds, census), Word, and some experience in GIS\CAD. I am highly skilled in Access, and competent in MySQL, Tableau, and various reporting systems including Google Design Studio. I am fluent in Google Documents and Sheets. I consider myself a Generalist, not a Specialist. I am comfortable in learning new skills and systems, and in diving into dirty data. Because I am a Generalist, most consider me an Interpreter--one who can explain to diverse parties in a pidgin language so they can understand each other in their own terms. This makes me an excellent team player, and I've never had team conflicts. What I most love, beyond learning and developing a new skill, is helping others find their "aha" moments. To make clear, whether it be via a chart or connection not previously recognized, that they are on the right path to future success, or where that right path might lie in relation to where they are today. I'm looking forward to working with you!

I am an expert on data integrations, writing technical documentation and articles, and working with clients to help solve their problems. I have extensive experience in Python, SQL, Snowflake, Tableau, and other data/visualization tools. I currently work at a SaaS organization on the business side of things and have the unique skillset of being able to combine my business acumen with my technical engineering skills. Feel free to reach out with any questions, and I am looking forward to working with you!

Experienced in utilizing a variety of qualitative research methods, including user interviews, usability testing, and surveys, to uncover valuable insights that inform product development. Proficient in conveying complex research findings to both team members and clients with clarity and impact. As a skilled writer, I have crafted engaging content for healthcare NGOs and delivered compelling blogs for various startups across diverse domains such as education, AI, data/analytics, public health, and web3. My ability to communicate effectively through the written word adds a powerful dimension to my research capabilities, enabling me to shape product narratives that resonate with target audiences. I have collaborated closely with senior product professionals at numerous startups, contributing to the development of their products for successful launches. With a proven track record in both research and writing, I bring a unique blend of skills and expertise to drive the success of your projects. Let's work together to create exceptional products that not only meet user needs but also exceed expectations in the ever-evolving landscape of technology and user experience.

Great documentation doesn't just answer questions — it shapes how people feel about your product. After more than a decade writing for software and SaaS companies, I've learned that the difference between a frustrated user and a confident one often comes down to a single well-placed sentence. I specialize in help center content, knowledge bases, and user-facing documentation for SaaS products. I work efficiently using AI tools, and have hands-on experience optimizing content for AI-powered customer support — including work with FinAI, a top-tier support agent. That means I can help you build documentation that works for both your human users and your support automation. My background in software product and project management gives me an insider's understanding of how development teams work, what stakeholders need, and how to communicate across both. I've worked with startups, nonprofits, and enterprise organizations — co-located and distributed globally. WHAT I CAN DO FOR YOU • Help center and knowledge base development and maintenance • How-to articles and quick-start guides for end-users and administrators • Documentation optimized for AI-powered customer support tools • Internal documentation for support, account management, and product teams • Release notes for customers and business stakeholders • Style guides, templates, and defined term libraries • Audit and evaluation of existing documentation Tools I work with regularly: Confluence, Jira, Zendesk, Intercom, Snagit, Lucidchart, Microsoft 365, Google Workspace, Markdown, HTML, and more. HOW WE'LL WORK TOGETHER I build long-term relationships with clients. The longer we work together, the better I understand your product, your voice, and your users — and the more value I can deliver. I work hourly with a committed weekly block, which gives you flexibility to shift priorities as your product evolves. I'm available 13:00–23:00 UTC and can accommodate teams across time zones. I work best in ongoing engagements with a steady flow of work — typically a minimum of 10 hours per week. If you're not sure yet, let's talk and see if there's a good fit. Please have a look at my portfolio and feel free to reach out with any questions.