Hire the best Helpdesk Specialists in Indiana
Check out Helpdesk Specialists in Indiana with the skills you need for your next job.
- $47 hourly
- 0.0/5
- (0 jobs)
I’m an experienced project manager and strategic analyst specializing in optimizing operational efficiency through technology and process improvements. With a strong background in Defense Travel System (DTS) administration and financial management, I excel at conducting comprehensive assessments, driving continuous process improvements, and ensuring compliance with organizational policies. • Skilled in managing and developing training programs for administrators and users • Proven ability to lead the development and deployment of automation changes that enhance operational efficiency • Expertise in data classification, storage, and retrieval strategies to optimize data resource management • Collaborative team player with a focus on improving business operations and financial management capabilities through technology solutions I’m passionate about leveraging my knowledge to streamline processes and support organizations in achieving their strategic goals.HelpdeskData EntryVirtual AssistanceProcess ImprovementDefense & MilitaryGovernment & Public SectorTeachingPresentationsReport WritingZoom Video ConferencingMicrosoft TeamsCustomer CareData ManagementMicrosoft SharePointMicrosoft Power BI - $170 hourly
- 0.0/5
- (0 jobs)
Yvel Guelce is an accomplished IT executive with over 20 years of experience leading and managing technology initiatives. He excels in defining organizational vision and implementing technology solutions that align with strategic goals and operational needs. Yvel is highly skilled at analyzing data to uncover opportunities for improving performance, increasing efficiency, and reducing costs. He has a proven track record in developing and implementing policies, procedures, and standards related to technology, data management, procurement, and vendor management, ensuring seamless and cost-effective operations.HelpdeskGoogle Workspace AdministrationOffice 365KPI Metric DevelopmentDigital StrategyStrategic PlanningProject ManagementCybersecurity ManagementCloud ImplementationBusiness Continuity PlanningComputer NetworkInformation SecurityComputing & NetworkingCompliance - $20 hourly
- 0.0/5
- (3 jobs)
Energetic and dynamic team player with 25 years Help Desk/ Desktop Support. Five years Remedy development and support . 2+ years supervisory capacity at various firms. Developed and redesigned the Help Desk ticket tracking systems at several companies. Designed and maintained images for PC's using Ghost and Fog, installed and maintained software and distribution. Familiar with Active Directory design, maintenance. Active with Microsoft Office from 95 to present. Willing to relocate. Set up various offices and companies during roll outs and upgrades on contracts.Implemented new processes for faster help desk first call resolutions, quicker tracking of incidents, designed training materials and Standard Operation Procedures. Helped in the creation of a disaster recovery system.Designed and maintained SLA process in Connectwise. Created matrix for customer service training and monitoring. Instituted new policies and procedures for the level one technicians. Specialties: Remedy Administration, Various CRM applications such as Tivoli, Peoplesoft CRM, GWI. Customer Service, training, organization.HelpdeskPC GameOffice AdministrationCRM SoftwareNetwork AdministrationMobile Device Management SoftwareActive Directory Federation ServicesDOSSoftware TestingHardware TroubleshootingPhone SupportCisco MerakiMicrosoft Exchange ServerMicrosoft Exchange OnlineMicrosoft Azure AdministrationMicrosoft Active DirectoryMicrosoft Intune Want to browse more freelancers?
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