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Hire the Best User Experience Strategy Freelancers in Indianapolis, IN

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Emerald O.

Indianapolis, Indiana

$50/hr
5.0
7 jobs

Hi! I'm Emerald, a UX researcher and product strategist specializing in many areas, but especially SaaS companies (particularly healthcare B2B/B2C products and AI-enabled features). I would love to hear about your research and strategy needs! Let's work 💪 I bring 7+ years of mixed-methods research experience plus unique domain expertise: I worked as a prior authorization specialist in healthcare operations before becoming a researcher. This gives me rare insight into healthcare workflows, compliance requirements, and enterprise software challenges. I've delivered research for 30+ projects, achieving outcomes such as 80% improvement in task success and award-winning products. I work with cross-functional teams (product, design, engineering) to translate insights into business decisions. Services: UX Research: Usability testing, user interviews, surveys, card sorting, tree testing, journey mapping, heuristic evaluation Product Validation: 0→1 research, feature prioritization, identifying adoption barriers, validating design concepts AI Product Research: User trust, discovery patterns, AI feature validation Methods & Tools: Mixed methods (qual + quant), statistical analysis (R, Python), Google Analytics 4, heatmap analysis (Clarity, Hotjar), survey tools (Qualtrics), research ops tools (NotebookLM, AI synthesis), Figma, accessibility testing (CPACC certified) Specialties: Healthcare B2B and B2C (EHR, payer tech, provider workflows, HIPAA compliance) Education B2C (university website optimization) AI products (agentic workflows, AI feature adoption, trust research) Enterprise B2B and B2C SaaS (multi-stakeholder research, complex buyer journeys) Education: M.A. Psychology (NYU), B.S. Behavioral Sciences (Purdue)

  • User Experience
  • Quantitative Research
  • Qualitative Research
  • Academic Research
  • Figma
  • Adobe XD
  • Mural
  • Miro
  • UserTesting
  • User Experience Design
  • Optimal Workshop
  • Google Analytics 4
  • Crazy Egg
  • Microsoft Excel
  • Web Design
Leah S.

Indianapolis, Indiana

$111/hr
4.8
155 jobs

B2B & B2C Usability = Easy to use User Experience = Want to use As a full-time freelancer for over 12 years, I have enjoyed working with hundreds of entrepreneurs to make their visions come to life. I love learning about a new project and its goals for the future, to craft a unique user experience to blow the market away. I've worked for the federal government, B2B agencies, startups, education, finance, marketing to large corporations. There isn't an industry or field I haven't touched in my years as a UXer and beyond. I have many deliverables and processes for us to reach your desired goals. Let's talk about your vision today and see how UX can save the day!

  • UX & UI
  • User Experience
  • Web Design
  • User Interface Design
  • Wireframing
  • Information Architecture
  • UI/UX Prototyping
  • Heuristic Evaluation
  • Sketch
  • User Experience Design
  • Figma
  • Information Design
  • UX Wireframe
Afsaneh B.

Indianapolis, Indiana

$20/hr
5.0
7 jobs

💼 User Experience Researcher | Market Research Analyst | Certified Usability Tester Hello! I'm a skilled researcher with over 5 years of experience in quantitative and qualitative analysis, market research, and user research. My expertise lies in uncovering insights that drive data-informed decisions, designing user-friendly solutions, and crafting impactful strategies for businesses. 🌟 Core Strengths & Skills: Storytelling Competitive Market Analysis Usability Testing (Certified) UX/UI Research & Prototyping 🎓 Education & Accomplishments: I hold a Master’s degree in Information Science from Ball State University, where I honed my analytical skills through extensive research. My work has been recognized in published projects and a co-authored book chapter on Industry 4.0. ✨ Whether you're looking to optimize user experience, identify market trends, or conduct in-depth research, I’m here to deliver reliable results tailored to your needs. Let’s collaborate to turn challenges into opportunities!

  • Competitive Analysis
  • HTML
  • Bootstrap
  • Responsive Design
  • Information Analysis
  • Data Entry
  • Key Account Management
  • User Experience Design
  • User Flow
  • Wireframing
  • User Acceptance Testing
  • Usability Testing
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