Hire the Best User Research Professionals

I assist to design and lead UX and service research for teams working in healthcare, wellbeing, public services, and social impact. With a PhD in Design from Politecnico di Milano and 6+ years of hands-on practice, I bring academic focus to real-world projects. My work spans the full research-to-design arc: from in-depth qualitative studies and co-creation workshops to UX audits, journey maps, service blueprints, and interaction design. I've collaborated with patient organizations, healthcare providers, nonprofits, startups, and public agencies: across Europe and remotely. Whether the brief is a complex service ecosystem or a focused digital product, I translate complexity into clear, actionable outputs your team can actually use. What I bring: - Published research and peer-reviewed frameworks on long-term care - Mixed-methods fluency - interviews, workshops, usability testing, surveys, Excel, NVivo - Hands-on UX and service design delivery - Figma, blueprints, prototypes, Miro - Experience bridging clinical, institutional, and end-user perspectives I'm open to research-heavy engagements, UX design projects, and hybrid research + design roles.

𝐄𝐥𝐞𝐯𝐚𝐭𝐢𝐧𝐠 𝐔𝐗, 𝐂𝐫𝐚𝐟𝐭𝐢𝐧𝐠 𝐔𝐈 ✨ ▪️Top-Rated Designer ▪️6+ Years of Experience ▪️User-centered Designs ▪️Quick Turnarounds & Flexible Hours ▪️Google Certified UX/UI Designer ▪️Website and Mobile App Designer ▪️Figma & Prototyping Skilled Designer ▪️Extensive experience in UX/HCI Research As an experienced UX/UI designer and researcher, I enjoy exploring users’ pain points and addressing them. I excel at crafting useful, user-friendly, visually appealing yet minimal mobile apps and website UIs. My portfolio spans web and mobile app design, dashboard interfaces, landing pages, and web applications, including SaaS and B2B products. With broad industry experience, I focus on human-centered and universal design principles to deliver top-tier user experiences tailored to each client’s unique vision. 𝐈 𝐚𝐦 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞𝐝 𝐢𝐧 𝐝𝐞𝐬𝐢𝐠𝐧𝐢𝐧𝐠 𝐰𝐞𝐛𝐬𝐢𝐭𝐞𝐬/𝐦𝐨𝐛𝐢𝐥𝐞 𝐚𝐩𝐩𝐬: AI healthcare, AI Marketing, Booking systems, e-commerce, Educational, Real estate, Social and Lifestyle, B2B, SAAS, Fintech, Crypto, Startups, Travel and Hotels, AI solutions 𝐌𝐲 𝐔𝐈 𝐒𝐤𝐢𝐥𝐥𝐬𝐞𝐭: ◦ Mobile app - UI designing ◦ Websites - UI Designing ◦ Color, Contrast, Typography, Visuals ◦ Clickable Prototyping ◦ Responsiveness designing ◦ Dashboard designing ◦ Animation ◦ Autolayout ◦ Component designing 𝐌𝐲 𝐔𝐗 𝐒𝐤𝐢𝐥𝐥𝐬𝐞𝐭: ◦ UX Research ◦ User Need Analysis ◦ Ideation ◦ Sitemap ◦ Navigation ◦ User journey ◦ User persona ◦ User Flow ◦ Human-centered designing ◦ HCI principles ◦ UX design principles ◦ Accessibility designing ◦ Universal designing ◦ Design Consistency Check ◦ CTA Designing ◦ Wireframing ◦ UI development ◦ Heuristic Evaluation ◦ User Testing ◦ Usability Testing ◦ Design Reviews Reports/Live Call ◦ Redesigning of UI with better UX 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞𝐝 𝐢𝐧 𝐟𝐨𝐥𝐥𝐰𝐨𝐢𝐧𝐠 𝐭𝐨𝐨𝐥𝐬: ◦ Figma (Expert) ◦ Adobe XD ◦ Balasmiq ◦ Axure ◦ Justinmind ◦ Marvel ◦ Webflow ◦ Penpot 𝐌𝐲 𝐖𝐨𝐫𝐤 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐲: I alter my work strategies according to the nature of the work and the client's requirements: 𝐅𝐨𝐫 𝐃𝐞𝐬𝐢𝐠𝐧𝐢𝐧𝐠 𝐔𝐈𝐬: User Need Analysis → Requirements → Ideation (Competitive research, user research) → Design System → Wireframing → Visuals and Assets → UI Designing → Client Feedback ↔ Changes (if required) → Delivery. 𝐅𝐨𝐫 𝐑𝐞-𝐝𝐞𝐬𝐢𝐠𝐧𝐢𝐧𝐠 𝐔𝐈𝐬: User Need Analysis → Ideation (Competitive research, user research) → Design System Check (Color, font, visuals) → Functionality Check → Wireframe/UI Design Review → Redesigning Wireframing /UI → Client Feedback/User Testing ↔ Changes (if required) → Delivery. 𝐔𝐗 𝐑𝐞𝐯𝐢𝐞𝐰 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐲: Briefing → Research (Competitive research, user research) → Conducting interviews and test sessions (where required) → Evaluating the UX → Reporting Feedback/Suggestions. 𝐖𝐡𝐲 𝐌𝐞? 🙋🏻 ⚡︎ Figma Expert ⚡︎ Specialized in User Experience Design ⚡︎ More than 6+ Years of Experience ⚡︎ Up-to-date with UX/UI trends ⚡︎ Detailed UX Review via Zoom/Google Meet ⚡︎ Expert in Agile Environment ⚡︎ Micro-manage the design changes with your team ⚡︎ Experience with a variety of tools ⚡︎ Software engineering background helps me understand the technical and UX issues effectively 𝐑𝐞𝐚𝐝𝐲 𝐭𝐨 𝐭𝐚𝐤𝐞 𝐲𝐨𝐮𝐫 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬 𝐭𝐨 𝐭𝐡𝐞 𝐧𝐞𝐱𝐭 𝐥𝐞𝐯𝐞𝐥? 𝐋𝐞𝐭'𝐬 𝐰𝐨𝐫𝐤 𝐭𝐨𝐠𝐞𝐭𝐡𝐞𝐫! 🚀📈 I'm committed to delivering high-quality designs that drive client success. Eager for new collaboration opportunities! With a passion for excellence and a focus on results, I'm here to bring your ideas to life. Click '𝐇𝐢𝐫𝐞 𝐌𝐞' now, and let's create something exceptional together! 🔑𝐊𝐞𝐲𝐰𝐨𝐫𝐝𝐬: UI/UX, UX, UI, User Interface Design, UI Design, UX Design, mobile app designer, Landing Page Design, Web & Mobile Design, Responsive Design, User Experience Design, Website, responsive web design, FinTech, eCommerce web design, SaaS product, user flow, eCommerce app design, Principle GUI design, iOS app design, Platforms, SaaS platform, Animations creation, web designer, sleek design, crypto, UX/UI specialist, design strategist, digital designer, product strategist, user interface expert, UX architect, UI analyst, AI Medical app designs, marketplace designs, mobile design specialist, usability expert, interaction design specialist, user-centric designer, design consultant, visual design expert, app user interface, Figma, Figma expert, UX UI designer, Figma designer, website designer, landing page designer, landing page design, app designs, mobile screen designs, Mockup design, style guide, dashboard designs, dashboard designer, Mobile UI, Mobile designer, website redesign, Visual Design, Visual Designer, Branding, icon design, mobile UX/UI designer, Design Systems, Wireframing, Prototyping, User-Centered Design, Mobile App Design, SaaS, mobile app redesign, Usability Testing, App Interface Design, Seamless Experience, Design Optimization, Interaction Prototyping, UX/UI Strategy, MVP, AI App Designs, AI Designer

More traffic doesn't always lead to more conversions. If users are visiting your website or product but not taking action, the problem is often hidden in the user experience, not your marketing. I'm Bianca, a UX Researcher with a background in Psychology, specializing in UX Audits, Usability Testing, CRO, and Product Research. I help startups, SaaS companies, and e-commerce businesses understand how users think, where they get stuck, and what is preventing them from converting. Rather than focusing only on design, I combine behavioral psychology, qualitative research, analytics, and usability best practices to uncover the real problems behind low conversion rates. My services include: • UX Audits & Conversion Audits • UX Research (Qualitative & Quantitative) • Usability Testing • CRO Analysis • User Journey & Information Architecture Reviews • Heuristic Evaluations • Product Research & Validation • Competitor Analysis • GA4, Microsoft Clarity & Hotjar Reviews • Actionable Reports with Prioritized Recommendations Every recommendation is based on evidence, not assumptions. Whether you're preparing for launch, improving an existing product, or trying to increase conversions, my goal is to help you make better product decisions with confidence. Let's build experiences your users actually understand and convert.

I'm a UX/UI and Product Designer specializing in wireframing, prototyping, and design systems for SaaS, fintech, and AI-driven products. I help startups and enterprise teams turn early ideas into polished, usable interfaces — from first user flow to final developer handoff. Design & Research User research, usability testing, and user flow mapping Wireframing and interactive prototyping (Figma) Information architecture Design systems & component libraries Responsive web design and mobile app design Accessibility (WCAG) best practices Delivery Developer handoff with Figma-based design files and specs React, Webflow, and Framer-ready specifications Design QA and implementation support If you're building a SaaS platform, fintech product, AI application, dashboard, mobile app, or e-commerce site — or validating an MVP as a startup — I'd love to help transform your ideas into intuitive experiences that users enjoy and businesses benefit from. Let's build a product your users will love — and your business can grow with.

My story is not about me, but about YOU. It only takes 8 hours, or 5 days, and you can turn the situation around and make a decision that is more in your favor. How does this sound? What I Can Help With • User interviews and qualitative research • User journey mapping • Concept and feature validation • Heuristic evaluation • Conversion and UX improvement recommendations • Prioritized UX issue reports • Remote moderated / unmoderated testing • Usability testing • User flows and wireframes • UX improvement proposals based on research findings • Prototype design and redesign • SaaS platform UX evaluation • Website usability testing How I Work Research and design supported by AI agent tools feature both classic and modern styles. Practicality. Distinctive personal characteristics. 🔖 Just сontact me here right now. 🚀 I will answer you ASAP!

With a PhD in Sociology, I am a seasoned UX/CX Consultant and Strategic Researcher with over 15 years of experience. By blending qualitative and quantitative data, I help businesses transform customer insights into growth. Outside my work, I am a certified Yoga Teacher. Services I offer are: User/Customer Experience Research • Customer Journey Optimization • User Research • Competitor Analysis • Customer Satisfaction Surveys Usability & UX Improvement • Usability Testing • UX Audit SEO & Online Presence Enhancement • SEO Audit • SEO-Driven Customer Strategy (Optimize customer journeys with an SEO focus) My clients describe me as enthusiastic, team-energiser, analytical and impact driven.