Hire the Best Technical Support Specialists in North Carolina

I am Hivonna and it is a pleasure to meet you! Welcome to my profile it is a privilege to have you here. As a results-driven & insightful professional, who has a combined 10 years of customer service and support experience, in multiple industries, that includes healthcare, finance, and Information Technology, I have a dedication to providing quality to all that I do. I provide high-quality service that is detailed, clear, and concise in communication, problem-solving, and obtaining consistent results by resolving issues promptly. Some of my skills & expertise are: • Technical Support & Troubleshooting • Ticketing Systems • User Training & Support • Operating Systems Installation • Software Installation & Configuration • Customer Support / Service • Problem-Solving • Adaptability • System Administration • Documentation • Communication (Oral, Written, Active Listening) • Remote Communication(Video Conferencing, Chat Platforms, Instant Messaging) Software expertise: •Microsoft 365/Office Suite •Windows 7, 8, 10 • Linux •Spiceworks, Solarwinds, and ServiceNow ticketing system • Slack, Microsoft Teams, Zoom, Cisco Webex, Active Directory, Zendesk, Talkdesk Thank you for your consideration and I look forward to working with you!

If you need someone to complete tasks, and simply get things done appropriately with your vision in mind, It would definitely be my pleasure to assist your visionary goals. For over 20 years I have delivered excellent customer service, technical support, camaraderie team building, project in deadline completions, with a positive and sincere attitude. Reach out to me and I will be glad to collaborate with you.

💼 Reliable | Detail-Oriented | People-Focused I’m a reliable and highly motivated professional with strong experience in customer service, data entry, and administrative support. I believe customer care is more than a department, it’s a mindset. I excel at creating positive experiences, resolving issues quickly, and building trust with every interaction. Detail-oriented and people-focused, I bring both empathy and precision to every task. Whether you need help with administrative tasks, data management, customer support, or general business operations, I’m here to make your processes smoother and help your business thrive.

I'm an IT Professional with over 15 years of experience specializing in System Administration and IT Consulting. I'm working with enterprise clients – managing their current infrastructure, performing advanced troubleshooting, and improving/implementing new technologies. I have experience with both VMware and Microsoft virtualization, Networking, and Cloud Services like Microsoft Office 365.

Technical Support Specialist offering 2-4 years of experience optimizing user experiences for digital and SaaS platforms. Deep expertise in troubleshooting, account integrations, and funnel architecture from a dedicated tenure at ClickFunnels. Adept at managing multi-channel support and cross-team workflows within sales agencies to keep operations running smoothly. CRMs Zendesk, Call metrics inbound calls, etc

Hi, I’m a UGC creator with a strong background in both sales and tech. Over the past 10 years in sales, I’ve developed a deep understanding of what actually connects with people—what grabs attention, builds trust, and drives action. My 6 years in the tech space have made me comfortable creating content that’s clear, engaging, and easy to understand, even for complex products. I bring a unique blend of communication skills and technical awareness, which allows me to create content that feels authentic while still delivering results. Outside of work, I enjoy spending time outdoors and staying active, as well as keeping up with the latest in tech. This gives me a natural ability to create content that feels real, relatable, and aligned with everyday lifestyles. I may be new to UGC, but I’m not new to understanding audiences, building trust, and delivering value—and that’s exactly what I bring into every piece of content I create.