Hire the Best Technical Writers in North Carolina

I specialize in content creation of all types. This generally includes content for Websites, articles, and blogs, but I have also spent hundreds of hours creating technical documentation in collaborative projects. I enjoy writing more than anything else, and I extend this commitment to each document I submit. Various tools are employed to ensure each sentence fits into the flow of the ones before it, and I take great pride in error-free submissions. If there is any aspect of the job I am not thoroughly experienced in, I will complete the necessary research on my own time, and I do not consider a job complete until the client does.

EXPERTISE & COMPETENCIES • Convert content between various authoring tools for both online and print presentations. • Control the appearance of online content format and layout using CSS. • Control the appearance of print/PDF content format and layout using applicable tools. • Create templates in various software applications and online tools (e.g., Word, MadCap Flare, FrameMaker, Acrobat, RoboHelp, Google Docs, Confluence, and Zendesk). • Analyze content and restructure it to provide a more cohesive flow and presentation. • Transform complex information into friendly and understandable content. • Create short walk-through videos for help and knowledge articles. • Create online training modules in HTML/CSS. I have 25+ years of experience in technical writing, information architecture, content conversion, and online/print layout and design. Technical writing expertise: Crafting and editing content for software, hardware, and online content across diverse industries. Information architecture expertise: Reviewing complex and disorganized information and rearchitecting it to provide a more logical and understandable flow. Content conversion expertise: Transferring content from one format or authoring tool to another. Most often this involves configuring and creating templates in the tool in which the content is to be converted, such as converting from Microsoft Word or PDF to the MadCap Flare authoring tool for online and various print output deliveries. Layout and design expertise: Creating templates in the tool in which content is to be entered or transitioned/converted. In the case of online, this usually involves CSS coding for the formatting of the content and the layout of the web or site design. Competencies: A foundational understanding of usability, experience in developing training materials for print and online delivery, proficiency in various standards and style guides, and the ability to work within an Agile environment. Please feel free to contact me via an Upwork message, for more details about any skill that interests you.

I'm a conversion copywriter, content writer, and technical writer with 14+ years of experience crafting compelling content. Specialties: • Sales copywriting, conversion copywriting, and SEO content writing • Technical writing and technical documentation •Project management and entrepreneurship

"Dea was truly brilliant. She is so knowledgeable and provided fantastic insight into the RFP process. Definitely our go-to for any future RFP projects, would highly recommend working with her if you get the chance!" Private client As a business owner, you require persuasive, professional writing and design to support your products and services and grow your business. Every document you produce is a business development tool. The more professionally it is prepared, the more seriously your clients and funding agencies will take you, and the faster your business will expand. Suppose you need an experienced proposal manager and writer to help you build your business. I bring a wealth of specialized skills, over 40 years of technical writing experience, and 30 years of proposal development experience, which includes managing, writing, editing, and finalizing. With this, I can confidently move your business forward. My expertise includes responding to government and commercial procurement RFPs, RFIs, and RFQs, as well as developing grant applications, including SBIR and STTR grants. I know the FAR and I have written many successful fully compliant proposals for federal, state, and local government contracts and grants. I also provide editorial and compliance services in finalizing submission documents, which are critical to the success of government applications. My clients have included many government agencies, including DoD, DHS, VA, DoT, all branches of NIH, all military branches, and many other agencies. State proposals include California, Texas, Connecticut, New York, North Carolina, Florida, Illinois, and New Jersey. Local proposals are too numerous and varied to list. I spent years leading IT-focused proposals and have maintained my understanding of the technology and the marketplace, including AI. I also have expertise in finance, healthcare, staff augmentation, building and construction, and landscape operations. I have produced marketing collateral, pitch decks, and a range of white papers and supporting documents for businesses of all types. Suppose your business needs a technical writer to develop content that describes your products or services. In that case, I have the technical background to understand and document your services and products accurately and professionally. What I offer: • Broad education and experience in science, technology (IT), and the humanities • Excellent writing and editing skills • Knowledge and use of business products, such as Ms. Office products (Word, PowerPoint, and Excel), Google products, and Adobe Acrobat • Strategic business consulting • Meticulous research skills • 40 years of technical writing, including how-to manuals, white papers, and Standard Operating Procedures (SOPs) • Up-to-date knowledge of cloud computing, open-source applications, data management software, AI and machine learning, natural language processing, and agile development • I have more than 20 years of proposal development experience (government and commercial) working with small businesses and major corporations. I am fully credentialed in the Shipley proposal process, the industry standard for government procurements. Examples of my experience include the technical documentation of: o Open-source and proprietary data management systems for various organizations o Major operating systems for IBM o Semiconductor manufacturing for Mitsubishi o Robotics development and use in the nuclear fuel industry for GE o Network technology for FiberLAN, a subsidiary of Siemens Corning o SAS software products in the US and Europe, including core (base) stat software (full product lifecycle); vertical products, such as financial, pharma, and natural language processing; website development for iBiomatics (a pharma spin-off); software localization/globalization; executive briefings; and white papers. All phases of Proposal (RFP, RFQ, RFI), grant preparation, and Business Development for: o RTI (not-for-profit global contract research organization), including federal, state, and local proposals, RFI responses, executive briefings, and presentations, focused primarily (but not entirely) on health research topics. Agencies included many institutes at NIH, CDC, CMS, DOT, DOD, military branches, Dept. of State, and others. o SciMetrika (public health research organization), including federal proposals, RFIs, executive briefings, presentations, and capture management o Numerous small and large public and private organizations while working as a freelance consultant, including long-term contracts on Upwork for multiple proposals.

I'm a copywriter, technical writer, and creative writer. I specialize in writing and editing for any subject. I've written for flooring companies, home improvement companies, and many others. I write SEO content as well. I'm open to all kinds of work! All of my clients have been satisfied with the work I've submitted. Please request samples if you're interested in hiring me.

Writing, for me, is an act of passion – a creative journey where ideas come to life. My primary commitment is to ensure client satisfaction at every step of this journey. The secret? A keen eye for detail and a deep understanding of the subject at hand. A bland, lifeless text doesn't just bore readers, it wastes opportunities. To create an impact, one needs content that sparks curiosity, delivers valuable insights, and resonates with the reader's world. And that's precisely what I aim to provide in every project I undertake. When I am entrusted with a document to refine, I don't merely tweak words or phrases. I delve into its core structure, evaluating and enhancing its flow, clarity, and reader engagement. I firmly believe it's not about how many words we use, but how effectively we use them. After all, the real magic lies in quality, not quantity. In an era of machine-generated content, I'm proud to offer the human touch. My writing doesn't echo the monotonous drone of an instruction manual; it carries the heartbeat of a writer who is deeply connected with the content and the audience. So, if you're looking for writing that truly stands out, resonates with your readers, and showcases the heart behind your message, let's start this creative journey together. I promise you a partnership that values quality over quantity, passion over indifference, and above all, your satisfaction above everything else.