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Check out MadCap Software specialists with the skills you need for your next job.
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  2. Writing & Translation Talent
  3. Technical Writers
  4. (Current) MadCap Software Specialists
  • $21 hourly

    • 4.9/5
    • (340 jobs)
    Thank you for visiting my profile. With 15 years of experience in technical writing and as one of the top technical writers at Elance and Upwork, I have had the great exposure and experience of writing user guides, online help, training manuals, process guides, installation guides, help guides, white papers and video tutorials for various technical platforms, software, applications, dashboards and domains. Training Video tutorials will have Alexa voiceover. I promise to provide you the best work. Ask me for samples and quote. I have 2 post graduate degrees in Computer Science and Business Management along with Brainbench and CompTIA certifications. I also have AWS Certification for Solution Architect Associate. Having written over 500 user manuals, I have raised to top 10 on Elance. I have the expertise of working with several help authoring and knowledgebase tools like MS Word, Adobe Robohelp, Madcap Flare, Wiki, Docbook, Bitbucket, Github, Slack, Trello, Project Insight, ProfProfs, Zendesk, Confluence Wiki, Media Wiki, PHPKB, Uservoice, FreshDesk, HelpJuice, WordPress, Intercom, HelpnDoc, Wiki, WordPress, Help & Manual, ScreenSteps, Dr. Explain, SmartHelp, Help Console, WebWorks, HelpSmith and Sandcastle. I specialize in providing services of documentation - Online Help, Web Help, User Manuals, ebooks, blogs, User Guide, Audio & Video Transcriptions, Getting Started Manual, Installation Guide, Admin Guide, PowerPoint Presentation, White Paper, FAQ, Training Manual, Trainer's Guide, Test Documents, Release Notes, Tech Reports, API Guides, Test Templates, Test Specifications, and Software Specification documents. If you want best work at best price, contact me now.
    vsuc_fltilesrefresh_TrophyIcon MadCap Software
    Medical Device User Manual
    Atlassian Confluence
    WordPress
    Zendesk
    User Guide Writing
    User Acceptance Testing
    Video Production
    Microsoft PowerPoint
    Online Help
    Technical Writing
    Instruction Manual
    User Manual
    Technical Documentation
    RoboHelp
  • $60 hourly

    • 5.0/5
    • (28 jobs)
    Twenty years of broad and deep software and hardware technical writing experience with a history of researching and writing for difficult and complex topics. Proven history of developing successful strategies to solve program-level issues with the end-user in mind. Always looking to innovate and discover new ways to communicate with customers. I enjoy challenging technical writing positions that allow me to build on my prior experience, as well as expand into new areas, both technical and non-technical. And I'm not just about using words - I'm skilled at creating videos as well. I love working with Madcap Flare. If you want to design a help system from scratch, or if you're having trouble with your current help system and want it to work/look better, I'd be thrilled to put my skills to work for you.
    vsuc_fltilesrefresh_TrophyIcon MadCap Software
    Project Management
    XML
    CSS
    Adobe Acrobat
    Technical Writing
    English
    Camtasia
    Adobe FrameMaker
    SnagIt
  • $48 hourly

    • 4.5/5
    • (16 jobs)
    EXPERTISE & COMPETENCIES • Convert content across differing platforms, either manually or using editing tools. • Control the appearance of online content layout using CSS. • Control the appearance of print/ PDF content format and layout using various authoring tools. • Create templates in various software applications and online tools (e.g., Word, MadCap Flare, FrameMaker, Acrobat, RoboHelp, Google, Confluence and Zendesk). • Analyze content; structure and design content architecture. • Transform complex and disorganized content into more easily understood content. • Create walk-through videos for help and knowledge platforms. • Create online training modules in HTML and light work in an LMS system. I have over 25 years of experience in technical writing. I specialize in creating concise, user-friendly, and timely content. My background involves crafting and editing content for software and hardware across diverse platforms and industries. I have a strong foundation in usability, and experience in developing training materials for print, online formats, and websites. I am proficient in various standards and style guides. I am comfortable working within an Agile environment.
    vsuc_fltilesrefresh_TrophyIcon MadCap Software
    API Documentation
    RoboHelp
    Templates
    Adobe FrameMaker
    Writing
    Information Architecture
    User Guide Writing
    Style Guide Development
    Instructional Design
  • $60 hourly

    • 5.0/5
    • (5 jobs)
    In my current position as a Technical Writer I am responsible for all product documentation, which includes creating and maintaining documentation for the company’s proprietary software applications. My writing responsibilities include user guides, implementation guides, quarterly release notes, and other training documentation for end users. I also have extensive experience copywriting and proofreading; everything from company newsletters and presentations for senior management or potential clients, to coworkers’ interoffice communications. Any of my previous supervisors will attest to the fact that I am an extremely quick and proficient worker, even going as far to acclaim that work they assign me would take another employee three times as long. I love what I do and editing is something that comes easily to me, even when I wish I could turn it off in my brain (reason I have an aversion for subtitles). Having an extra set of eyes can turn something good into something great. Let me be the person who turns your project into something great.
    vsuc_fltilesrefresh_TrophyIcon MadCap Software
    Instruction Manual
    Microsoft SharePoint
    Atlassian Confluence
    Agile Software Development
    Zendesk
    Technical Writing
    Technical Editing
    HTML5
    CSS
    Software
    User Guide Writing
    Copywriting
  • $50 hourly

    • 4.7/5
    • (133 jobs)
    I am a freelance technical writer with three decades of experience for online and print deliverables, creating screen captures and diagrams, and editing. (I even proofread billboards!). I feel that I have a unique perspective because I have worked for companies from startups to Fortune 100 companies for twelve of those years. I am a natural-born US citizen who enjoys writing about many different technical topics, including hardware and software. My TL/1 Interface Reference Guide for Nortel Networks won an award from STC (Society of Technical Communications). My Expertise: High attention to detail Excellent written and verbal communications skills Ability to meet deadlines for multiple projects Agile software development environment Excellent communication skills between SMEs such as developers, product managers, business analysts, and users Ability to grasp technical concepts and write understandable documentation based on defined standards Deliverables: I can meet your requirements for all types of documentation, including, but not limited to: User manuals Installation guides Reference guides Quick Start guides System/Admin guides Policies and procedures Online and web-based help/Knowledgebase articles As a virtual Technical Writer I provide: Ability to Work Remotely Expertise includes the following along with the versions I have to use on your project: MS Office - (Office 365 - Word, Excel, PowerPoint, Access) [Subscription] Adobe Framemaker - [Subscription] Adobe InDesign - (CC 2018) Zendesk Manula Document 360 Madcap Flare - (2022) Client needs to provide license Adobe RoboHelp - [Can subscribe for a project] HTML5 GitHub Snag-It [Subscription] Adobe Acrobat DC (2019) Visio Professional [Can subscribe for a project] Photoshop [Subscription] Confluence JIRA - (I use JIRA Core to track my tasks for projects)
    vsuc_fltilesrefresh_TrophyIcon MadCap Software
    SaaS
    Content Writing
    Atlassian Confluence
    Online Help
    Adobe Acrobat
    Microsoft Office
    Technical Writing
    Editing & Proofreading
    SnagIt
    Microsoft Visio
    RoboHelp
    Adobe FrameMaker
  • $25 hourly

    • 4.9/5
    • (7 jobs)
    I am a Technical Writer by profession having more than 12 years of experience with many International companies. Currently working as a consultant and freelance writer.
    vsuc_fltilesrefresh_TrophyIcon MadCap Software
    Technical Editing
    Proofreading
    Adobe Acrobat
    API Documentation
    Technical Documentation
    SnagIt
    Microsoft Word
    Microsoft Visio
  • $40 hourly

    • 4.0/5
    • (62 jobs)
    Hey there! I'm Abdul Saboor, a tech enthusiast and Ph.D. candidate at KU Leuven, Belgium, specializing in Information Communication Technology. With a background in Software Engineering and Information Technology, I'm not just any writer. 📝 Writing with a Purpose I've been perfecting my writing skills for five years, and now I'm on Upwork to bring my expertise to a broader audience. I'm your go-to person for academic and technical Writing, from research articles for conferences and journals to theses. I adapt to various fields with ease. My versatility extends to a variety of writing projects. I can deliver if you need informative how-to guides, informative release notes, or user manuals that simplify complex subjects. I adapt seamlessly to each project's unique demands, ensuring your content is well-written and tailored to your specific needs. 📊 Bridging the Gap Between Tech and Words Currently, I'm part of a global team working on more than ten research projects. I'm also well-versed in LaTeX for paper formatting and have hands-on experience in programming languages like C++ and MATLAB. 🌟 Your Success, My Priority Client satisfaction is my top priority. I use reliable tools like Turnitin, Grammarly Premium, and Plagiarism Checker to ensure your content is plagiarism-free and authentic. Furthermore, I offer unlimited revisions as long as the change requests are reasonable and genuinely align with your needs. 💼 Client-Approved - 40% of my clients return for their next projects. - I have a perfect job success rate. - 95% of clients rate my work with five stars. 💼 Services That Shine Check out what I offer: 📚 Academic Writing 🖥️ Technical Writing 🏢 Company Profiles & Release Notes 📖 User Manuals, Tutorials, How-to Guides 📄 Paper and Thesis Formatting 📜 LaTeX 📑 Proofreading If you're looking for a tech-savvy writer who values collaboration, pays attention to detail, and works diligently, you're in the right place. Let's work together and make your goals a reality!
    vsuc_fltilesrefresh_TrophyIcon MadCap Software
    Internet of Things
    Citation Style
    Ghostwriting
    MATLAB
    Writing
    Formatting
    Academic Proofreading
    Mathematics
    Research Papers
    Blog Writing
    Academic Writing
    Technical Writing
    Technical Documentation
    LaTeX
    Instruction Manual
  • $20 hourly

    • 4.8/5
    • (343 jobs)
    Worked with 𝗕𝗜𝗚 𝗚𝗜𝗔𝗡𝗧𝗦 𝗶𝗻𝗰𝗹𝘂𝗱𝗶𝗻𝗴 𝗪𝗮𝗹𝗺𝗮𝗿𝘁, 𝗖𝗶𝘀𝗰𝗼, 𝗡𝗶𝘀𝘀𝗮𝗻, 𝗧𝗿𝗮𝗰𝗙𝗼𝗻𝗲, 𝗮𝗻𝗱 𝗨𝗔𝗘 𝗚𝗼𝘃𝘁. 🏆 Certified Project Manager and 𝗧𝗼𝗽 𝗥𝗮𝘁𝗲𝗱 (𝗧𝗼𝗽 𝟭% ) 𝗧𝗮𝗹𝗲𝗻𝘁 𝗼𝗻 𝗨𝗽𝘄𝗼𝗿𝗸. 🥇 Expert in Data-Driven Business intelligence. 🥇 Senior Business Systems Analyst. TOP RATED PLUS | 💪 950+ SUCCESSFUL PROJECTS | 💼 11+ YEARS EXPERIENCE |👨🏻‍🏫 BUSINESS ANALYST | 🌟 5.0 STAR PRO - ANALYST | 🔸 SENIOR BUSINESS ANALYST | 💰100k+ EARNINGS| 👨🏻‍💻 SOFTWARE ENGINEER | PROJECT MANAGER | IT PROJECT MANAGER | TECHNICAL PROJECT MANAGER | PRODUCT MANAGER | 5000+ WORKING HOURS | SCRUM MASTER | CERTIFIED PMP | CLICK UP EXPERT Saved over $50 MILLION in COSTS for my clients via Process Automation, Business Consulting, Market Research, Workflow design, AI integrations, ChatGPT integration, and CRM implementation for 360+ SMEs worldwide working with HealthCare, Travel, Education, Investments, Trading, Real Estate, Software Development, and Digital Marketing teams. Studied in Software Engineering, specializing in Digital Project Management, Digital Product Management, Product Owner, Agile Project Manager, Scrum Master, Agile Business Analyst, IT Business Analyst, JIRA Administrator, BPM Consultant, Technical Writer, and Process Engineer; mature; adaptive; proactive; and unafraid to get my hands dirty. Expert in Managing and documenting Artificial Intelligence based systems and Machine Learning Models. MY CORE COMPETENCIES: 1) Technical Documentation : • Project Feasibility Analysis • SWOT Analysis • PEST Analysis • Technical Documentation • Software Documentation • Feasibility Report • Market Research • Competitor Analysis • Requirements Gathering • Requirements Analysis • Requirements Elicitation • Preparing and writing Business Requirements Document (BRD), • Product Requirements Document (PRD), • Functional Requirements Document (FRD) & • Software Requirements Specifications Document (SRS) • Writing Use Cases, • Technical Reports • User Guides • User Stories • UX and Design Briefs • Agile User Stories and Story Boarding (Scrum Development) • Functional Specification Document • Development Plan Document and Risk Analysis • Software Project Reports • Test Plan Document and Test Strategy • API Documents • Requirements Documentation • Digital Adoption Plan • Business Case Studies • Technical Writing • Technical Research • User Training Manuals • User Guides 2) Software Design : • Usecase Diagram (UCD) • Entity Relationship Diagram (ERD) • Object Diagram • Database Model Diagram • UML Class Diagram • Sequence Diagrams • Dataflow Diagram (DFD) • Architecture Diagram • User flow Diagram • Flow Charts • Swimlane Diagram • System State Diagram • MVC, Client-Server, Microservices, Layered, Tier Architecture and P2P 3) Project Management : • Digital Project Management • AI Project Management • Software Project Management • Agile Project Plan • Project Development Plan • Risk Project Analysts • Project Work Division • Work Breakdown Structure • Gantt Chart • Project Budget Estimation and Calculation • Project Role and Responsibilities I'm at my best when helping you envision, structure, and articulate your business and solution needs so that stakeholders like 3rd party solution providers, development teams, and funding providers know exactly what you are looking for.
    vsuc_fltilesrefresh_TrophyIcon MadCap Software
    Jira
    Agile Project Management
    Project Planning
    Project Scheduling
    User Stories
    AI Product Management
    Technical Project Management
    IT Project Management
    Process Flow Diagram
    Technical Documentation
    Process Documentation
    Digital Project Management
    Project Management
    Requirement Analysis
    Business Analysis
  • $55 hourly

    • 5.0/5
    • (8 jobs)
    User manuals | Quick start guides | Product and How-to articles | Product manuals | Microcopy In the rapidly evolving world of technology, clear and concise communication is paramount. My technical writing and editing services are uniquely tailored to bridge the gap between complex technical language and user-friendly content. I specialize in transforming intricate technical details into easily understandable language, ensuring your document solutions are accessible to all users. My services are focused on software companies looking to enhance their documentation, manuals, user guides, and help content. I cater to mid-level start-ups and established firms alike, aiming to improve user experience and comprehension across the board. WHAT I OFFER Clarity in Communication: I excel in making complicated technical concepts accessible. By focusing on simplicity and understandability, I help your users get the most out of your software without being intimidated by complex jargon. User-Centric Approach: My approach is grounded in a deep understanding of end-user needs and behaviors. This ensures content resonates with your audience, facilitating a smoother user experience and promoting better engagement with your software and fewer support calls. Enhanced Credibility and Trust: Well-crafted documentation not only aids users but also elevates your brand's professionalism and credibility. I craft technical content that is informative, accurate, and user-friendly. When provided with comprehensive guides and troubleshooting tips, users can easily solve common problems on their own. This not only saves time for both parties but also improves overall user satisfaction. Continuous Improvement builds trust with your customers, encouraging loyalty and long-term engagement. WHY CHOOSE ME? Expertise: I have worked in the IT industry for 20+ years and have extensive knowledge enabling me to tackle even the most complex topics with ease. Quality: I am committed to delivering the highest quality of work, ensuring that each piece of content is accurate, engaging, and perfectly tailored to your audience's needs. Efficiency: Understanding the fast-paced nature of the tech industry, I provide quick turnaround times without compromising on quality. Partnership: I collaborate with your team to create content that perfectly captures the essence of your software or product. My clients include the University of Calgary, Connect Thermal Energy, Onion IoT, Rent Butter, USR, Kustom Signals, 8base, and many more. Contact me to learn more about how I can help you simplify the complex!
    vsuc_fltilesrefresh_TrophyIcon MadCap Software
    UX Writing
    Atlassian Confluence
    Adobe Creative Suite
    GitHub
    Git
    Markdown
    XML
    CSS
    HTML
    Document Formatting
    API Documentation
    Technical Editing
    Copy Editing
    Technical Writing
  • $50 hourly

    • 4.7/5
    • (165 jobs)
    Process mapping expert (Visio, Lucidchart, Google Draw, draw.io and yEd Graph Editor) with over 20 years of business experience in a broad array of roles: process management, user requirements gathering, systems and database design, and insurance claims analysis, among others. Technical writer and editor with an M.S. in Technical Communication and advanced Word, Excel, and HTML skills. Specializes in policies & procedures and user manuals.
    vsuc_fltilesrefresh_TrophyIcon MadCap Software
    Process Flow Diagram
    Process Design
    Process Modeling
    Lucidchart
    Microsoft Word
    Microsoft Visio
    Fillable Form
    Flowchart
    Documentation
    Business Process Management
    Business Process Modeling
    Proofreading
    Technical Writing
    Technical Editing
  • $19 hourly

    • 4.6/5
    • (43 jobs)
    I am a multi-skilled freelancer with more than 18 years of experience in Web Development, Mobile App Development, Training, Technical Writing, and Content Strategy. I have created web applications for FinTech, ERP, Food Delivery, and GeoSpatial related domains. I also have extensive experience in writing REST APIs for web applications. Apart from UI/UX design and development, I have experience in Amazon EC2, S3, and Elastic Search and other Microservices. I have worked for the multi-national companies like Hitachi Data Systems, Actifio, Juniper Networks, Nokia Siemens Networks, HCL Technologies, Citec Engineering, John Deer, Larsen & Toubro, Halliburton, Texas Instrumentation, and SolidFire (NetApp company) on various job roles. After working for more than 14 years, the clients mentioned above, I started a technology services startup Metapercept Technology Services LLP, and I do multiple projects through my company as well. . I have experience in developing software applications for Blockchain and Machine Learning in the FinTech, Online Security, Document Management Systems, and Document Verification System. I have delivered web and mobile application projects for: • FinTech • IaaS (network, VM, and cluster performance monitoring and analysis) • Multi-tenant admin dashboard • Geospatial Analysis • Food Ordering and Delivery • Payment Apps (eWallets) • E-commerce website My role as a UI/UX consultant is to understand the product vision, design wireframes, create a prototype, and develop the final output. I have excellent skills in REST APIs, JSON, and XML formats. As a web designer, I have great expertise in WordPress, Squarespace, and Bootstrap framework. As a Documentation Consultant, I mostly work on document migration from unstructured to structured formats such as DITA-XML, S1000D, and DocBook. I have excellent skills in Markdown, Swagger, Hugo, Docsify, Gatsby, ReDoc, and OpenAPI 2.0 and 3.0 for REST API help documentation. I have experience in working with startups and helping them ramp up their projects. I have helped ten startups on either website, web application, mobile application, or technical documentation or development work. Being a Computer Engineer and an MBA in IT Operations, I have leveraged my Project Management skills. Thus I have extensive expertise in Atlassian Confluence, Atlassian JIRA, Kanban, GitHub, Trello, and MS-Project for managing the project, track the blockers, and deliver the project on time. I have expertise in the following tools and technologies: • Languages - JavaScript, AngularJS, PHP, MongoDB, ASP.Net, C#, Java, Objective-C, React-Native, Swift, HTML5, HTML, CSS, CSS3and JavaScript • Frameworks – Bootstrap, Ionic, Angular, React, Firebase, WordPress, Square Space, Node.JS, controllers, NoSQL, Apple CloudKit, OpenCV, XMPP, Unity 3D, Layer and more • Development Tools – Android Studio, Visual Studio, QTCreator, Eclipse, Xcode, and AppCode • Other Tools: Adobe Creative Cloud, OmniGraffle, XMind, SmartDraw, Sketch, MindMapperAdobe Technical Communication Suite, oXygen XML Author, and xMetal • Platforms - iOS, Android, React, and Xamarin based mobile app development. • Project Management Tools – Git, GitLab, BitBucket, Atlassian SourceTree, SharePoint, Bugzilla, JIRA, Eclipse Help, and DOXYGEN I am an experienced DITA-XML consultant, trainer, and implementation expert, and I have trained more than 350 Technical Writers across the world on DITA-XML, S1000D, and DocBook authoring methodologies. I have a knack for developing documentation templates or schemas using XSLTs, HTML5+CSS, XSL-FO, DTD, XSD, and XML Schema. I have developed API documentation using REST or cURL-based request methods, and I am very comfortable using and understanding the JSON and XML structure. Apart from my JSON and XML expertise in the field of technical writing, I use them in web development too. I have in-depth knowledge and hands-on experience in writing following document types: - Migration of unstructured to structured documents - API documents - CLI Reference Manual - Programmer's Guide - Online Help - User Manual - Installation Guide - Quick Start Guide - Administrator's Guide - Case Study - Solution White Paper - also, many other technical and business documents I have more than a decade’s experience in using, training, and implementing authoring tools like oXygen XML Author/Editor, Adobe Framemaker, Madcap Flare, Adobe RoboHelp, Confluence, Swagger, and OpenAPI. I have developed a significant portfolio on the Upwork while working for clients, and I am looking forward to doing great business at Upwork. I am interested in projects that can give me more opportunities to learn new skills and help me earn through Upwork. I am also looking for a long-term engagement or offshoring model on a partnership model that allows my clients and me to grow our businesses.
    vsuc_fltilesrefresh_TrophyIcon MadCap Software
    API
    CSS
    Hugo
    User Interface Design
    Bootstrap
    WordPress Development
    XSLT
    HTML
    XML
    XPath
    Software Documentation
    Business with 10-99 Employees
    HTML5
    API Documentation
    AngularJS
    Technical Writing
  • $30 hourly

    • 5.0/5
    • (67 jobs)
    Documentation can make or break the user experience, let's work together to make yours coherent and usable. Apart from technical documentation well versed in Proofreading, compliance checking, quality control checking, grammar editing, testing, developmental editing Document conversions, reformatting, rebranding, and re-authoring for various audiences, including transforming poorly written content into topic-based content. The pledge I adapt for the client • A perfect API Documentation • Product Documentation • User Guides/ Product Manual • Technical Report • Technical articles/blogs • Developer Documentation • Whitepaper/Pitch Deck • ChatGPT prompt Writer • High-quality content • Professional documentation • Quick turnaround on projects - Saving client’s time and money • Loyalty and dedication to meet deadlines by all means. So if you are looking for the best services when it comes to technical documentation Blockchain/Crypto/NFT/Whitepaper related content, don't hesitate to Hire Me Now!!! Thank you!
    vsuc_fltilesrefresh_TrophyIcon MadCap Software
    Ghostwriting
    Writing
    Technical Documentation
    Cryptocurrency
    Qualitative Research
    White Paper
    API Documentation
    Technical Writing
    Blog Writing
    Article Writing
    Copywriting
    Technical Report
    Content Writing
    Technical Editing
    Python
    SEO Writing
  • $50 hourly

    • 5.0/5
    • (48 jobs)
    With my warm, friendly voice - supported by a solid home studio set-up - I'm a great match for your meditation, affirmation, book narration, or telephony jobs. If you hire me, you can count on: * fast, friendly, cooperative communications * recording by a full time, professional voice artist * fully soundproofed booth * RØDE PodMic and Behringer interface * high quality, mastered audio, ready for use I've produced books for ACX/Audible, so you can be confident of my quality standards. As a member of an online VO academy, I constantly learn, grow, and stretch my acting chops - and happily accept coaching advice from you! Let's deliver the message you need to send in a professional, timely, cost-effective way.
    vsuc_fltilesrefresh_TrophyIcon MadCap Software
    Technical Editing
    RoboHelp
    Online Help
    Microsoft PowerPoint
    Microsoft Visio
    Microsoft Word
    Adobe Captivate
    Playful Tone
    Scary Tone
    Sarcastic Tone
    Casual Tone
    Calming Tone
    Authoritative Tone
    Dramatic Tone
    Telephone
    Commercial Style
    Audiobook
    Voice-Over
  • $20 hourly

    • 4.7/5
    • (363 jobs)
    🥇 Expert-Vetted Talent (Top 1% on Upwork) 🥇 To help you win - That's what my focus is on helping you communicate your expertise purposefully, practically, and precisely designing information to win. My Upwork client 5 star rating testimonials: ... Really enjoyed working with Sageena. Sageena is very flexible, agile and delivered high-quality product. Sageena offers solid content which is well written and structured - Highly recommended ... *** and many more 5 star rating testimonials on my profile Title me as a one-stop solution - Technical writer,content writer, -- but, my goal is always to craft valuable and accurate content/copy, website solutions to help communicate your expertise and win in business. I focus on what's important to you and your business: Results. Areas of expertise: * Technology writing: Technology articles, ERP, Cloud computing, Cyber security, Big Data, AI, business analysis, Chatbots, Blockchain, SaaS applications, etc. * Content writing: Website content SEO, business articles, how-to, internet research, medical content, finance, project management, Travel, Ebooks, Banking, Financial Services, Insurance domain expertise, academic project. *Academic writing: I'm a Post graduate Master's in Science and an MBA (Information systems) and creative writer * Articles, blogs, press releases, launches, ebooks, web content, product descriptions or any content! Hire me and get real value with your assignments! Drop a line and let's start. All my work is * Copyscape passed * Proofread and checked for any grammar and sentence structure errors * On-time delivered * Equipped with meta description, teasing introduction, engaging body and thoughtful conclusion * Well-researched with reliable online sources * Well-supported with relevant stats and data with the sources Thank you ! Sageena
    vsuc_fltilesrefresh_TrophyIcon MadCap Software
    Online Help
    Product Documentation
    Salesforce
    Software Documentation
    API Documentation
    White Paper
    Landing Page
    Copywriting
    User Guide Writing
    Website Content
    Content Writing
    Cloud Computing
    Technical Writing
    SaaS
    SEO Writing
  • $65 hourly

    • 4.9/5
    • (66 jobs)
    Hi there! Thanks for dropping by my profile. 😊 I'm here to help you avoid spending a fortune on hiring expensive team members. ✅Are your business processes ready for AI? ✅How adaptable are your business processes to change? ✅How digital are your business processes? If you are a busy entrepreneur, solopreneur, founder, small business owner, or startup, you probably hate discussing your processes. I understand that because, well, let's face it, you have better things to do than worry about your process. Many founders and businesses neglect their processes not because they don't think it's important but because they lack the resources to give them proper attention. And who can blame them? 🎯 MY MISSION My mission is to design solutions that help you prepare for AI, slice through the competition, win better-paying clients, meet customer demands, and avoid spending a fortune on hiring expensive employees. 🌐 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 𝐒𝐧𝐚𝐩𝐬𝐡𝐨𝐭 🌐 I specialize in: 🔹Software Documentation 🔹Help Systems 🔹Workflows Here is a list of software platforms that I work with (SKILLS & TOOLS): • Agile • SaaS • Microsoft suite of products . Google suite of products • Zendesk • Atlassian Confluence • Adobe Acrobat • Adobe Captivate • Arbortext • RoboHelp • XML • HTML • Software and Documentation Localization (SDL) • ST4 • Help & Manual • SharePoint • VISIO Remember, overcoming pain points and achieving your goals should be easy. With the right processes, you can remove waste, increase revenue and be ready for whatever comes your way! Running a successful business requires efficient and well-documented processes. I want to ensure that you don't feel overwhelmed by pain points and that I can bring real value and make a meaningful difference in achieving your business goals. So, please introduce yourself and let's chat. 📩 Cheers! 🚀 Veronica
    vsuc_fltilesrefresh_TrophyIcon MadCap Software
    Software Documentation
    HTML
    Adobe Captivate
    Microsoft Office
    XML
    Technical Writing
    Technical Documentation
    Microsoft Visio
    English
  • $40 hourly

    • 5.0/5
    • (11 jobs)
    I'm a creative industrial and graphic designer and a mechanical engineer with a University degree based in Bosnia with over 25 years of experience. I do User Manuals, Technical illustrations, Product Manuals, Assembly Instructions, Technical brochures, and technical writing in English and German language. I also create Original Logo Designs, Book settings, Covers, Magazines, Brochures, and Branding for businesses, creating artwork. My areas of knowledge: ✪ User Manuals for various products ✪Technical Illustrations ✪ Product Manuals ✪ Assembly Instructions ✪ Technical Brochures ✪ Logo Design ✪ Graphic Design ✪ Book Setting & Covers ✪ Magazines and 3folds ✪ Packaging Design ✪ Business card design and Flyer Design
    vsuc_fltilesrefresh_TrophyIcon MadCap Software
    Adobe Illustrator
    Adobe Photoshop
    Adobe InDesign
    Technical Design
    Print Design
    Book Cover
    User Manual
    Quark Xpress
    Photo Editing
    3D Product Rendering
    Book Editing
    Product Catalog Setup & Optimization
    Layout Design
    Technical Writing
    Logo Design
  • $75 hourly

    • 5.0/5
    • (238 jobs)
    Professional editing services designed to deliver a clear message, error-free documents, and clear communication that represents your business to the highest degree of professionalism. What I Do: • I specialize in editing technical and academic documents to the highest level of professional writing. • I help businesses and individuals win opportunities, achieve support, and reach their ambitions with written pieces that are clear, concise, and have flow. Who I Help: • I help tech companies, startups, and academics ensure that their message shines through with clarity and persuasiveness. • I understand that every word counts. I help entrepreneurs, innovators, and thought leaders communicate complex concepts with ease. ----- The best writing is transparent; it does not draw attention to itself but instead helps the reader engage with the ideas and encourages them to continue reading. Besides editing, I am also a professional musician. My musical training and experience help me to understand the importance of rhythm to both music and written language. Musical lines use flow and rhythm to engage the listener and pull them along to the end. Sentences and paragraphs work the same way; the rhythm and flow lead the reader through the sentence, slowing on important points and moving forward to the next phrase. I have extensive experience as an educator, scholar, and academic administrator and have written a book, scholarly papers, grant proposals, curriculum design, instructional materials, and technical guides. I have served as a manuscript reviewer for several publishers, including Prentice Hall and Oxford University Press. I have been teaching writing at the university level for 21 years. I have also guided many students through research papers, theses, and graduate school applications. My students have been accepted into graduate programs at Harvard, UCLA, University of Chicago, Columbia, University of Michigan, and others. Continuing and long-term clients include: • SRI International (Stanford Research Institute) • Valiantys • AvidThink • James Lange, best-selling author and financial advisor • tech firms, management and technology consultants, professors, Ph.D. students, op-ed authors, websites, non-profit organizations, etc. More testimonials from Upwork Clients: "I've tried many different freelancers to edit/proofread my writing, and Robert, by far, is the best one." "Robert's product quality was expert level, and his turnaround time exceeded my expectations. I will definitely seek to work with him again in the future." "Robert is a very meticulous, patient, knowledgeable, and highly communicative editor. His edits and comments are helpful and insightful." "Robert delivered top-quality editing work for my website copy. It's obvious he is highly experienced. He was highly professional, efficient, responsive, courteous, and helpful. I would not hesitate to work with him again!" "Great communicator, delivered above expectations. Would highly recommend working with Robert when the project requires clarity of thought in addition to improved grammar. Thank you, Robert!" "Excellent work. Fast, thorough, impeccable." — Upwork client reviews
    vsuc_fltilesrefresh_TrophyIcon MadCap Software
    English
    Instruction Manual
    Book
    Financial Writing
    Editing & Proofreading
    Proofreading
    Academic Editing
    Technical Writing
    Research Papers
  • $67 hourly

    • 5.0/5
    • (26 jobs)
    With over two decades of experience in technical writing, I specialize in developing top-notch standard operating procedures (SOPs) tailored for small and medium-sized businesses. My track record demonstrates my ability to create SOPs that optimize processes, enhance efficiency, and ensure compliance with industry standards. I excel at simplifying complex technical information into user-friendly documentation that is both accessible and actionable. My attention to detail and deep understanding of SOP best practices set me apart in the field. In addition to my technical writing prowess, I am skilled at collaborating with subject matter experts and key stakeholders to gather the essential information for creating accurate and impactful SOPs. I am dedicated to delivering high-caliber work within specified timelines. I am poised to deliver if you seek a senior technical writer to help your business establish clear and effective standard operating procedures. Let's collaborate to streamline your processes and propel your business toward success. I have experience documenting operating procedures for: Human Resource Departments (SOPs, Onboarding, Policy) Manufacturing Companies Trade-Based Companies (Construction, Painting Concrete) Real Estate Offices Ed-Tech Companies (SOPs and Curriculum Writing) Health Care (SOPs, 510k, Regulatory Compliance)
    vsuc_fltilesrefresh_TrophyIcon MadCap Software
    Program Curriculum
    Instructional Design
    Curriculum Development
    Educational
    Style Guide
    Jira
    Atlassian Confluence
    Agile Project Management
    Scrum
    Computer Science
    Technical Writing
    Search Engine Optimization
  • $20 hourly

    • 5.0/5
    • (34 jobs)
    Top Plus Upwork Professional with 13+ years of expertise ✅ My Specialties: UI/UX Design: Skilled in creating intuitive and visually appealing user interfaces. Performance Optimization: Experience with performance profiling and optimization for smooth and efficient mobile apps. Problem Solving: Strong analytical skills for diagnosing and resolving technical issues in mobile applications. Back-end Development: Asp.net core, MVC, C#, OpenAI API's JS Front-end Development: AngularJS, React JS, Typescript, JavaScript, jQuery HTML/CSS Front-end Development: Twitter bootstrap, SASS/LESS, CSS3, HTML5, Canvas Cloud Computing: Amazon AWS, Microsoft Azure, Google Cloud Databases: SQL Server, MySQL Mobile App Development: Flutter ✅ My Milestones: In my diverse portfolio, I've collaborated with top-tier companies such as 3M, Tata Group, and Gold Microsoft Partners. A few notable achievements from these collaborations include: Surpassing client expectations by delivering high-quality applications. Creating demos/POCs to showcase my skills. Architecting applications with an emphasis on security. My Projects: My experience spreads over a vast range of 100+ projects. Here are some of the highlights: A digital signage application for a US-based client. A mobile app for a UAE-based client. A web app leveraging cloud platform for a New Zealand-based client. My Certifications: ✅ My credentials demonstrate my extensive knowledge and expertise: Microsoft Certified Professional Microsoft Certified Solution Developer Microsoft Specialist ✅ My Clientele: I've had the pleasure of working with clients from various corners of the globe, including India, the US, the UAE, and New Zealand. My focus remains on adopting flexible payment terms to facilitate the comfort of my clients. Let's Connect: If you're in search of a developer who can transform your vision into a sophisticated product with the help of cutting-edge technologies, your search ends here. Let's discuss your project needs. I can't wait to hear from you! 📞 Invite me to your job on Upwork to book a free 15-minute consultation call together! 📞 Thanks, Abhinav
    vsuc_fltilesrefresh_TrophyIcon MadCap Software
    ChatGPT API
    OpenAI API
    Azure DevOps
    DevOps
    API Development
    Technical Writing
    C#
    Microsoft Azure
    .NET Core
    JavaScript
    HTML5
    Microsoft Power BI Development
    Technical Documentation
    ASP.NET MVC
    Data Analysis
  • $25 hourly

    • 4.9/5
    • (420 jobs)
    🟊🟊🟊🟊🟊 "Samina was very professional in this very long and challenging project. She has an incredible talent when it comes to PowerPoint design and graphic design. She makes complex things look easy and I'd work with her again should I need to create professional, modern, and elegant corporate presentations with incredible animations. I'd highly recommend her to anyone looking to do similar work. Thank you Samina." 🟊🟊🟊🟊🟊 "Wonderful experience on a tight deadline. I will hire again." A client 🟊🟊🟊🟊🟊 "Excellent work, I have no reservation in hiring Samina again. She is very responsive and her work is of the highest standard." Your next feedback. ----------------- As a Graphic Designer and PowerPoint Expert with 10 years of experience working with diverse clients and companies on Upwork, I specialize in creating modern, unique, and impactful designs that consistently deliver "wow" results. My expertise spans across a variety of design fields, and I take pride in working efficiently and delivering high-quality work on tight deadlines. Key Skills & Expertise: Graphic Design Mastery: Skilled in Adobe Creative Suite (Photoshop, Illustrator, InDesign), I design everything from logos and brochures to social media visuals and marketing materials. My designs not only look great but also convey your brand’s message with clarity and creativity. PowerPoint Presentation Specialist: I create professional, eye-catching presentations that engage and inspire audiences. Whether it's for corporate decks, investor pitches, or educational content, I transform complex information into visually compelling slides that captivate. Unique & Modern Design Aesthetic: My style is clean, innovative, and tailored to the latest trends, ensuring your brand stays ahead of the curve with visually striking results. Experience & Work Ethic: 10 Years of Upwork Success: Over the last decade, I’ve partnered with numerous clients across various industries. My Upwork profile reflects a proven history of client satisfaction, with many returning for ongoing collaborations due to my commitment to excellence. Efficient & Fast: I understand the importance of time, and I work swiftly without compromising on quality. My streamlined process ensures projects are completed on time and exceed expectations. Branding Expert: I offer comprehensive branding services, from logo creation to full brand identity development. I ensure that every aspect of your visual identity is cohesive, memorable, and representative of your unique vision. Whether you’re a startup or an established company, I help elevate your brand with designs that truly stand out. Let’s work together to create designs that not only meet your goals but leave a lasting impression!
    vsuc_fltilesrefresh_TrophyIcon MadCap Software
    Corporate Brand Identity
    Brand Guidelines
    Microsoft Word
    Prezi
    Brand Identity
    Presentations
    Graphic Design
    Microsoft PowerPoint
    Adobe Photoshop
    Infographic
    Logo Design
  • $30 hourly

    • 4.9/5
    • (1,181 jobs)
    My team and I pride ourselves on making explainer video production easy and cost-effective. Our mission is to provide businesses, whether start-ups or established companies, with compelling explainer videos that convey their message in an engaging and memorable way. With our expertise and streamlined process, we can help any business achieve their communication goals with the utmost efficiency. But what is an explainer video? To simplify, it’s a video that expounds and interprets any process, product, idea, or feature that a company has, and turns it into a concise but fascinating and entertaining animated wonder. The video aims to reach out to the audience and tap into their consciousness and curiosity, and illustrate to make it easier to grasp. With the vastness of topics the explainer videos can do, there is no limit to what can be achieved. If this is your first time getting an explainer video, then you’ve come to the right place! Our process has been oversimplified so we can make videos even for first timers such as yourself. You simply answer a few questions and that’s it. Easy and hassle free, even for first timers. Don’t just take our word for it, check out what my clients had to say by scrolling to my reviews. And if you haven’t done so, be sure to watch my profile video! Happy so far? Great! Contact me now and let’s get started!
    vsuc_fltilesrefresh_TrophyIcon MadCap Software
    How To
    Tutorial
    Product Demonstration
    Unboxing Video
    Product Review
    Instagram Reels
    TikTok Video
    Content Creation
    UGC
    Screen Recording
    Short Video Ad
    Video Sales Letter
    Animated Explainer
    Video Animation
    Explainer Video
  • $40 hourly

    • 4.0/5
    • (15 jobs)
    I'm a UX Researcher who transitioned to the UX field from education & counseling. I was always curious about how human brains work, how people learn and make decisions, so my first degree was in psychology. After the graduation, I spent five years working and volunteering in various schools and language centers in Mexico, Romania and China. A few years ago, I decided to further my education and obtain a master's degree in Cognitive science focusing on AI and Cognitive Psychology. I've chosen to translate my knowledge of psychology and technology into the UX field and have been practicing UX Research for the past three years in academic and business settings. I have various experiences in doing UX research at a university usability lab, volunteering at the UN as a web designer, and lastly for two years working as UX Researcher in a global B2B SaaS company in a mobile marketing analytics domain. I'm comfortable using both qualitative and quantitative research methods & experienced in planning and conducting end-to-end user research and usability testing. When not busy conducting various research activities, you can find me petting strangers' dogs, running marathons or knitting funny-looking sweaters.
    vsuc_fltilesrefresh_TrophyIcon MadCap Software
    Service Blueprinting
    Research Interviews
    Figma
    SaaS
    User Experience
    Buyer Persona
    Benchmarking
    Usability Testing
    User Stories
    Data Analysis
    Jobs-To-Be-Done Framework
    UX Research
    Qualitative Research
    Quantitative Research
    Survey Design
  • $20 hourly

    • 4.9/5
    • (392 jobs)
    I offer professional ISO Management System Consultancy, ISO Standards, Manuals, Policies, Procedures, SOPs, Work Instructions, Process flowcharts, formats & related documentations and Internal Compliance Audits and Risk Management. I also prepare bidding documents as per project requirements. Also, I am offering consultancy in Health, Safety & Environment (HSE) documentation, Risk Assessments, JSA, SWMS, Work Instructions WI, SDS, HSE Statistics and technical HSE training modules. ➤ My Areas of Expertise: ✅ ISO 9001:2015 Quality Management System (QMS) ✅ ISO 27001:2022 Information Security & Cyber Security (ISMS) ✅ ISO 14001:2015 Environmental Management System (EMS) ✅ ISO 45001:2018 Occupational Health & Safety (OHS) ✅ ISO 13485:2016 Medical Devices QMS ✅ ISO 22301:2019 Business Continuity Management System (BCMS) ✅ ISO 17025:2017 Laboratory Management System (LMS) ✅ ISO 22000:2018 Food Safety Management System (FSMS) & HACCP ✅ ISO 50001:2018 Energy Management System (EnMS) ✅ NVQ Level 6 GradIOSH Occupational Health & Safety ✅ NEBOSH International General Certificate (IGC) ✅ Occupational Safety & Health (OSHA) ✅ cGMP & FDA 21 CFR Part 820 & 111 ✅ SOC 2 & HIPAA ✅ Lean Six Sigma Also, I am an experienced professional Chemical Engineer and Project Management expert with a proven track record of delivering profitability, sustainable business growth, operational optimization, and driving innovation. I also have been writing research papers, reports, thesis. I can take up any research, technical & content writing work. I can perform quality projects. Feel free to contact me for more details. SAIF UR REHMAN
    vsuc_fltilesrefresh_TrophyIcon MadCap Software
    Process Safety
    Safety Engineering
    Report Writing
    ISO 27001
    ISO 9001
    ISO 14001
    Quality Assurance
    Six Sigma
    Chemical Engineering
    Quality Management System
    Quality, Health, Safety & Environment Management
    Workplace Safety & Health
    Internal Auditing
    Risk Assessment
    Information Security
  • $45 hourly

    • 5.0/5
    • (27 jobs)
    I'm an Upwork Expert-Vetted senior technical writer with over seven years of experience creating outstanding product documentation, user guides, implementation guides, API documentation, blog posts, tutorials, How-tos, release notes, and more. I also have a master's degree in Computer Science and experience working as a full-stack web developer for companies like Intel Corporation. I take pride in creating original, engaging, and grammatically accurate content. My software development skills help me understand a product in greater detail and simplify complex topics, resulting in better documentation. Writing tools I've previously worked with: ✅ MadCap Flare, MadCap Capture, MadCap Central, Markdown, DITA, XML ✅ Topic-based authoring ✅ Git-based authoring tools - Gitbook, Docusauras, VuePress, Documentation360 ✅ Intercom, Confluence, Lucidchart, and Lucidspark. ✅ Google Drive ✅ Microsoft Word ✅ Intercom Online Help Technologies I've previously worked with: ✅ JIRA (Agile Scrum Teams) ✅ APIs: REST, SOAP, OData. ✅ Mobile apps: iOS, Android, and PWA. ✅ QMS, Greenlight Guru, Compliance policy documents. ✅ Programming languages: JavaScript, Python, Java, PHP, HTML5, and CSS. ✅ Web Frameworks: React, Angular, Vue, Gatsby, Node.js Laravel, SprintBoot, Django, and Flask. ✅ Databases: MySQL, MongoDB, GraphQL, PostgreSQL ✅ CMS: WordPress, Shopify. ✅ DevOps: Git, Docker, VMware, Kubernetes, AWS ✅ Robotic Process Automation. ✅ Blockchain, Cryptocurrency, Data Science, Artificial Intelligence, Machine learning. See a portfolio of my publically available work at kerneldev.com. I look forward to discussing how my skills can help you meet your documentation needs! Have a great day!
    vsuc_fltilesrefresh_TrophyIcon MadCap Software
    Product Documentation
    Markdown
    Blog Content
    JavaScript
    Technical Writing
    Atlassian Confluence
    Information Technology
    Article Writing
    Documentation
    Technical Documentation
    Lucidchart
    Computer Science
    Instruction Manual
    Blog Writing
  • $40 hourly

    • 5.0/5
    • (43 jobs)
    You'll get a clear, concise, and user-friendly documentation for your software product when you work with me. I write user guides, knowledge base articles, technical manuals, API documentation, "how to" articles, SOPs, and other similar documentation. TOOLS / PLATFORMS USED: KB Hosting Platforms: Intercom, HelpScout, Product Fruits, Salesforce Productivity/Collaboration Apps: Confluence Jira, Trello, Notion, Monday.com, Azure DevOps, Slack Content Writing: Markdown, Docs-as-Code, MadCap Suite, Google Workspace, Microsoft Office Programs Media Content: Photoshop, Canva, Filmora
    vsuc_fltilesrefresh_TrophyIcon MadCap Software
    Salesforce
    Markdown
    Intercom
    Zendesk
    Training Materials
    Instruction Manual
    Procedure Development
    User Manual
    Software Documentation
    How To
    API Documentation
    Technical Manual
    Technical Documentation
    FAQ
  • $120 hourly

    • 5.0/5
    • (10 jobs)
    I help your customers use your product error-free and stress-free. To do that, I: - Know the user through UX research - Choose the appropriate channel and language - Serve your users' needs with superior documentation, UX copy, videos and tutorials Everything is done in accordance with top industry standards and will improve your business metrics. Example deliverables are: - User research (analytics, including Big Data with SQL requests; interviews, questionnaires, personas, user stories, JTBD, CJM, but mainly just user needs and acceptance criteria) - Any user experience/customer experience changes at the wireframe level with a focus on user flow, interaction design, visual communication, and accessibility - Information architecture (navigation and interlinking) - UI/UX copy, especially UI/UX microcopy (labels, texts, messages) - API documentation - Tutorial videos - Interactive tutorials - A/B tests of hypotheses - Design thinking, user research and general problem solving workshops and training for your organization Domains and areas I am comfortable with: - Web apps (SaaS) - On-premise software - Applications (including PWA) - Finance (I spent 12 years working on financial software) - Web3 and DeFi Cryptocurrency Tools I can work in: - Authoring: Adobe Framemaker, Madcap Flare, Oxygen (with DITA), IXIASOFT, GitBook, Adobe Robohelp, WordPress, Confluence - Project management: JIRA, Trello - Analytics: Google Analytics, Adobe Analytics, Hotjar, Mouseflow - SEO: Ahrefs, Semrush, Google Trends, Google Keyword Planner - Prototyping: Figma, Miro
    vsuc_fltilesrefresh_TrophyIcon MadCap Software
    User Guide Writing
    UX & UI
    User Acceptance Testing
    UX Copy
    UX Writing
    Content Strategy
    Software Documentation
    UX Research
    Content Audit
    User Experience Design
    Instruction Manual
    Tutorial
    User Manual
    Technical Writing
    Technical Documentation
  • $25 hourly

    • 5.0/5
    • (13 jobs)
    Dedicated software technical writer with a proven track record in creating diverse documentation in a variety of fields for different audiences. My proficiency includes creating: - User guides 📚👥 - Instruction manuals 📘🔧 - FAQs ❓💡 - Release Notes 📈 - Standard Operating Procedures 📋👩‍💼 - Software Requirements Specifications 📄🔍 - Business Requirement Documents 📁🏢 - Use Cases, User Stories, and User Epics 📝👩‍💻 I offer more than just writing ✍️. With hands-on experience in software QA and manual testing, I ensure the practicality and accuracy of documentation. I have worked on documentation for like - Accounting software 💼🧾 - Manufacturing execution software ⚙️👨‍🏭 - Enterprise sales processing software 💰📈 - Mobile apps 📱🌐 This background enriches my ability to develop documentation that truly syncs with the software's functionality . I aim to enhance our collaboration by leveraging cutting-edge technologies I've acquired during my professional journey, such as MadCap Flare, MadCap Central, SharePoint, Salesforce, Zendesk, Azure DevOps, and Jira. I prioritize understanding the user's perspective, delivering documentation that drives customer success. In addition to my technical writing skills, I uphold client satisfaction, maintaining a high level of confidentiality, ethics, integrity, and respect in all my work. Feel free to reach out to explore how I can contribute to your project's success 🚀🔝. Your journey matters, and I'm here to support it.🙌
    vsuc_fltilesrefresh_TrophyIcon MadCap Software
    Salesforce
    Microsoft SharePoint
    User Experience
    Zendesk
    User Technical Training
    Software Documentation
    Technical Documentation Management
    Software QA
    User Guide Writing
    Software Testing
    Technical Writing
    User Manual
    Technical Documentation
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