Hire the Best Healthcare Information Technology Specialists in Charlotte, NC

I am Hivonna and it is a pleasure to meet you! Welcome to my profile it is a privilege to have you here. As a results-driven & insightful professional, who has a combined 10 years of customer service and support experience, in multiple industries, that includes healthcare, finance, and Information Technology, I have a dedication to providing quality to all that I do. I provide high-quality service that is detailed, clear, and concise in communication, problem-solving, and obtaining consistent results by resolving issues promptly. Some of my skills & expertise are: • Technical Support & Troubleshooting • Ticketing Systems • User Training & Support • Operating Systems Installation • Software Installation & Configuration • Customer Support / Service • Problem-Solving • Adaptability • System Administration • Documentation • Communication (Oral, Written, Active Listening) • Remote Communication(Video Conferencing, Chat Platforms, Instant Messaging) Software expertise: •Microsoft 365/Office Suite •Windows 7, 8, 10 • Linux •Spiceworks, Solarwinds, and ServiceNow ticketing system • Slack, Microsoft Teams, Zoom, Cisco Webex, Active Directory, Zendesk, Talkdesk Thank you for your consideration and I look forward to working with you!

With over 20+ years of experience in high-stakes sales, I specialize in building strategic partnerships and driving revenue growth through consultative selling. My expertise lies in managing key accounts, identifying new opportunities, and delivering exceptional client service to foster long-term business success. I thrive in dynamic environments where relationship-building and strategic thinking create meaningful impact. I am a sales leader who thrives on working in fast-paced startup environments. I can sell and manage the full sales cycle or lead a team of sales representatives. Go-To-Market Strengths: • Enterprise SaaS & CPaaS Sales, & Software Sales • Net-New Logo Acquisition • ABM Strategy & Execution • Multi-Threaded Deal cycles • AI-Driven Sales Tools Areas of Expertise: •AI Automation & Orchestration: Implementing AI-driven solutions to streamline operations, enhance sales workflows, and improve efficiency. •AI-Powered CRM Solutions: Creating and optimizing CRM systems using AI to enhance customer engagement, personalize interactions, and drive sales. • Large Deal Execution ($100K–$1M+) • Quota Attainment (105–125% on $1M+) • MEDDIC & STAR Methodologies • Strategic Account Planning • C-Level & VP Engagement • Selling into 200–5,000+ Seat Accounts • Partner & Channel Sales • Generated pipeline via cold outreach, ABM platforms (Demandbase), supporting tools (ZoomInfo, Apollo.io, Seismic, Dun & Bradstreet, LinkedIn Sales Navigator), channel partnerships, field marketing initiatives, and CRM systems including Salesforce, HubSpot, and Gainsight. • Over 15 years of experience building net new business through strategic territory planning, outbound prospecting, and close collaboration with SDR teams. • Sold into organizations ranging from 200 to 5,000+ employees, managing Deal Cycles involving 300–1,500 seat deployments for SaaS and CPaaS solutions across IT, operations, and line-of-business teams. • Managed 50–175 named enterprise and mid-market accounts, executing detailed account strategies and consistently driving new logo acquisition. • Conducted high-impact discovery sessions and solution alignment with VP and C-level decision-makers to support digital transformation initiatives. • Skilled in leveraging enterprise tech stacks, SaaS, ERP, CRM, HCM, SCM, CPaaS, and cloud to align with customer transformation goals. • Strong collaboration with partner sales organizations and cross-functional teams to deliver integrated solutions. • Consulted with senior leaders to shape and implement enterprise-wide strategies. • Proficient in leveraging AI-powered sales tools and intelligent search platforms to streamline discovery, improve outreach precision, and accelerate Deal Cycles in fast-paced enterprise environments. • Recognized for a hunter’s mindset, adaptability, and persistence in high-opportunity, ambiguous territories.

As a highly experienced HR Specialist/Recruiter, I am dedicated to creating lasting connections between employers and employees. My approach is centered on building strong relationships, promoting diversity in the workplace, and ensuring mutual satisfaction with the outcome. Key Services: HR Support: A passion for providing Payroll, Employee Relations, Training/Development, and DEI support ensuring you stay compliant and up to date on employment laws. Maintaining employee records within HRIS, ATS, or Excel to maintain accuracy and ensure document control and no audits! Personalized Support & Guidance: Throughout the entire recruitment process, I provide personalized support and guidance, ensuring a positive experience for all parties involved. Expert Candidate Identification: Thanks to my vast network and expertise, I excel at identifying the best candidates for any job, regardless of their background or experience level. Promoting Diversity: I am committed to promoting diversity in the workplace and finding candidates with diverse backgrounds and experiences. Successful Placements: I take pride in facilitating successful hires that benefit both candidates and companies. My ultimate goal is to create a successful connection that benefits both employers and employees, and I am confident in my ability to make that happen. By understanding the specific needs and objectives of employers and candidates, I ensure that each placement results in a mutually beneficial outcome. Why Choose Me? Extensive Experience: With years of experience in the recruitment industry, I have developed a deep understanding of the job market, employer requirements, and candidate expectations. Strong Network: My vast network of professionals allows me to quickly identify and connect with suitable candidates for any job opening. Relationship-Centric Approach: I prioritize building strong relationships with both employers and candidates, ensuring that placements are successful and lasting. Commitment to Diversity: I actively seek out and promote diverse candidates, fostering a more inclusive and dynamic workplace. My ability to adapt to different industries and understand their specific needs and challenges has set me apart from other experts in the field. I am constantly learning and keeping up with the latest trends and best practices, ensuring that my clients receive the most up-to-date and relevant advice. Whether it's developing a strategy, conducting data analysis, or implementing new technology solutions, I have the skills and expertise to help businesses grow in any industry. Partner with me for your recruitment needs and experience the difference of working with a dedicated, experienced professional focused on creating successful, lasting connections between employers and employees. Niche Industries: Information Technology (Technical & Non-Technical) Healthcare/Medical Legal Renewable Energy Construction My expertise extends to a wide range of industries as I have worked with numerous clients from different fields, including but not limited to: Edu-Tech Fin-Tech Finance/Accounting Real Estate Customer Support Manufacturing Creative/Design Sales & Marketing I am prepared and ready to help you find the best talent for your organization's success. Let's chat about your hiring needs immediately!