Hire the Best Cisco Meraki Specialists
in the United States

I am a cybersecurity and IT infrastructure professional with experience in security operations, cloud security, firewall engineering, VPNs, endpoint protection, vulnerability management, and managed IT support. I help businesses secure their networks, troubleshoot infrastructure issues, improve threat detection, harden cloud environments, and build practical security programs. My experience includes Palo Alto, Cisco ASA, Zscaler, CrowdStrike, Splunk, Microsoft Defender, Rapid7, Tenable/Nessus, AWS, Azure, GCP, Fortinet, and SonicWall. I can help with cybersecurity assessments, firewall/VPN troubleshooting, vulnerability remediation, cloud security reviews, endpoint security, SIEM tuning, incident response support, and small business IT support. My focus is simple: reduce risk, improve reliability, and deliver clear technical results without unnecessary complexity.

✨🥇🏆 - I help businesses design, deploy, secure, and optimize IT infrastructure. With experience across networking, virtualization, cloud platforms, Microsoft technologies, and cybersecurity, I can step into existing environments, solve complex technical challenges, or build new infrastructure from the ground up. 🏆🥇✨ - My background includes working with enterprise and SMB environments, delivering everything from infrastructure migrations and platform upgrades to security improvements and performance optimization. I focus on implementing solutions that are secure, scalable, and aligned with project goals. 👉 My expertise includes: ✅ - Networking: Cisco, Meraki, UniFi, VLANs, VPNs, routing, switching, wireless deployments, and network troubleshooting. ✅ - Cybersecurity: SonicWall, Palo Alto, Fortinet, Cisco, firewall configuration, VPNs, access control, network hardening, and security best practices. ✅ - Virtualization: VMware vSphere, Citrix Virtual Apps & Desktops, Citrix MCS, PVS, App Layering, XenServer, Microsoft Hyper-V, VDI deployments, and server migrations. ✅ - Microsoft Technologies: Windows Server, Active Directory, Group Policy, DFSR, WSUS, Microsoft Exchange, Microsoft 365, Microsoft Entra ID (Azure AD), and PowerShell automation. ✅ - Storage & Infrastructure: Dell EMC, Pure Storage, SAN deployment, disaster recovery planning, and infrastructure modernization. ✅ - Systems Engineering: Server deployment, cloud migrations, performance tuning, infrastructure upgrades, automation, and complex troubleshooting. 🥇 - I believe technology should solve problems, not create them. My approach is straightforward: understand the objectives, identify the right solution, and deliver high-quality work with clear communication throughout the project. Whether it's a migration, virtualization deployment, network redesign, cloud implementation, security hardening, or resolving a complex infrastructure issue, I focus on delivering results that meet the agreed scope and timeline. 🥇 - If you need an experienced infrastructure engineer for a well-defined project, I'd be happy to discuss your requirements.

I'm the Level III IT consultant who works for other MSPs and IT consultancies — the senior hand you bring in for the hard problems junior techs escalate: network redesigns, cybersecurity hardening, server migrations, and emergency triage. 30+ years in the trenches, U.S. Navy trained, Top Rated with a 100% Job Success score. Based in the Chicago area / Northwest Indiana, with remote and on-site coverage nationwide. Where I go deep: - Networking & Security: Design, configure, and secure networks with SonicWall, Fortinet, Cisco/Meraki, UniFi/Ubiquiti, TP-Link Omada, and Netgear — firewalls, VLANs, VPNs, 2FA/MFA, site-to-site bridges. - Servers & Hosting: Nearly 30 years of cPanel/WHM, DNS, POP3/IMAP, Microsoft 365, and Google Workspace; Apache/PHP/MySQL on RHEL/CentOS/AlmaLinux for reliable hosting and maximum uptime. - Systems & Cloud: Windows Server 2025, Windows 11, Linux, and macOS; Azure/Hyper-V virtualization and AWS/GCP deployments — from design through deployment and ongoing operations. - Microsoft Stack: Microsoft 365 administration and migration, Entra, Intune, and Active Directory Group Policy. Industry experience: HIPAA-compliant IT for medical/dental, Dealer Management Systems for automotive groups, secure corporate networks, and structured wiring and access control for warehouses. How I work: Precise and methodical. Project-based engagements first, hourly for smaller targeted work. I bring clear status updates and a bias toward documenting what I change, so the next person — internal or external — can pick up where I left off. I coordinate across internal IT teams, third-party vendors, and contract boards when an engagement requires it. Background: Self-taught IT professional since 1997; U.S. Navy Aircrewman, Patrol Squadron 26 (VP-26), 1990–1995, earning a Navy Achievement Medal for technical expertise on a classified surveillance system. Network Operations Center engineer at eSignal/Interactive Data, 2000–2007. Founded Ateki LLC in 2002. If you need a senior consultant who can redesign a network, harden security, migrate a server room, or own the escalations your team is stuck on — and who shows up, communicates, and documents — let's talk about your project.

Trained as an MSP, I am versatile in a number of areas. I work as an engineer who's role is assess and build out virtualized server environments for customers. Most of these utilize VMware infrastructure. These buildouts often include hardware buildouts to support the virtual infrastructure. Experienced in 365 migrations, VMware to Hyper-V & scripting to solve simple and complex tasks that don't have vendor provided solutions as well as time consuming tasks.

Meraki Certified Network Operator and Firewall Network engineer, I have many years setting up and configuring, VPN, SD-WAN and remote locations Meraki and Cisco Switches and networking. Fortinet Firewall setup and config with remote locations and firewall filtering. User VPN setup and configure. Firewall rules and filtering. Nimble SAN Storage server setup and config with VMWare Esxi 5.0-6.7 setup and config with ISCSI connectivity for system storage profiles. Switches, Cisco Aeronet, Meraki, Ubiquiti and Motorola wireless, Nuuo video monitoring and LifeSize video conferencing. Troubleshoot TCP/IP, DNS, WINS, DHCP and VPN. Support and maintain computing services including Windows Hyper-V and IBM iSeries and System X servers, VMWARE Esxi 5.5-6.5. Server, 2003-2019 Citrix XenApps, and Windows environment. Troubleshoot EDI transactions in Data Masons Vantage Point and Liaison AS2. Administer Office 365 mail and apps.

I’m a Five9 Certified CCaaS engineer with 10+ years of hands‑on experience designing, implementing, and optimizing contact centers across voice, digital channels, outbound dialer, and Salesforce/CRM integrations. I help organizations fix broken customer journeys, stabilize their Five9 environment, and turn complex routing and automation into clear, measurable results. I’ve delivered 100+ projects across industries including healthcare, SaaS/tech, retail/ecommerce, BPO/call centers, and utilities covering IVR/IVA, digital engagement, outbound campaigns, and backend integrations. Whether you’re launching Five9 for the first time or trying to untangle an existing deployment, I focus on practical, low‑risk changes that improve customer experience and agent productivity. What I can help you with: Five9 IVR / IVA design and optimization Call‑flow design, Studio scripting, prompts, containment strategies Reducing transfers, abandons, and average handle time Digital channels & omnichannel experience Chat, SMS, email and other digital engagement channels Consistent routing and reporting across voice and digital Outbound dialer & campaign optimization Predictive / power dialer tuning, list strategies, AMD settings Compliance‑minded campaign design and performance reporting Salesforce / CRM integrations CTI, screen‑pops, click‑to‑dial, activity logging Workflow and data design between Five9 and CRM WFA (Workflow Automation) Automating repetitive tasks, triggers, and back‑office handoffs Event‑driven workflows that reduce manual work and errors How I work: Clear discovery up front so we both agree on scope and outcomes Concise documentation (configs, flows, and changes) so your team can maintain the environment Focus on stability and business impact, not just turning on features If you’re struggling with IVR complexity, digital channels that don’t behave as expected, dialer performance, or CRM integration gaps, I can help you quickly assess the current state and implement targeted fixes. Send me a brief description of your Five9 environment and what you’re trying to achieve, and I’ll let you know the best next steps and whether I’m a good fit