Hire the Best Hardware Troubleshooting Specialists in Georgia

Need reliable Tier 2 IT support aligned with U.S. hours? I am an ITIL 4 Foundation certified enterprise IT & application support specialist with 10+ years of experience supporting high volume SLA. I help businesses: Resolve ServiceNow tickets efficiently Manage user provisioning and access control Handled onboarding/off boarding securely Resolved VPN and remote connectivity issues Reduced recurring incidents through cause analysis I have supported enterprise workflow automation and document management systems while maintaining strong communication and service standards. I focus not just on closing tickets but preventing repeat issues. Available for ongoing contract support. Fully aligned with EST/PST time zones Let's strengten your IT operations.

Analog and digital designer. Programmer of micro controllers in C or Assembly. Schematic, and PCB design and manufacture. 35 years experience in the electronics industry, from R&D to industrial systems. BSEE: Devry Institute of Technology 1979-1980 & 1987-1988. I have been involved with electronic engineering, and systems repair for the last 35 years. I have designed everything from radios to computers, and everything in between. My methods are simple. Design the needed system, do the coding, prototyping, and testing. if all tests pass.then create the schematic, design the PC board and Gerber files, and have some samples manufactured. Then in the lab solder all components on the board, whether through hole or surface mount types. Test the circuit board, and deliver the product with all details.

Hey, I’m Aimee. I provide technical support, help desk assistance, and ticket-based customer support for businesses that need someone dependable to troubleshoot issues, communicate clearly with users, and keep support requests organized. I can assist with: • Help Desk and Tier 1 user support • Ticket management, documentation, and follow-up • Software, login, account, and connectivity troubleshooting • Microsoft 365, Google Workspace, and Windows support • Email and chat-based technical support • Basic hardware and software troubleshooting • Remote troubleshooting and step-by-step user guidance • Data entry, account updates, and file management • Escalating complex issues with clear documentation Tools & Platforms Microsoft 365 | Windows | Google Workspace | Zoom | OneDrive | Google Drive | ClickUp | Trello | Asana I’m also a Cybersecurity student, which has strengthened my understanding of troubleshooting, security awareness, networking fundamentals, and technical problem-solving. I’m organized, patient, detail-oriented, and comfortable communicating with users who may not be technically experienced. My goal is to resolve issues efficiently while making sure customers feel heard and supported. If your team needs help managing support tickets, technical questions, email/chat requests, or Tier 1 issues, I’d be happy to discuss how I can support your workflow.

Hello! I’m Morgan, a computer, electronics, and technical systems specialist with over 10 years of hands-on experience troubleshooting, building, and supporting technical solutions. My background includes electronics, networking, software tools, data systems, and technical support for scientific and industrial equipment. I enjoy creating practical, reliable solutions that help clients solve real-world problems efficiently. What I Offer: • Spreadsheet tools and calculators • Technical troubleshooting and support • Custom software utilities and dashboards • Data logging and automation solutions • Electronics and hardware support • Website updates and technical maintenance • System documentation and technical writing Why Work With Me? • Strong problem-solving skills • Clear communication and dependable support • Real-world technical experience • Detail-oriented and organized workflow • Focus on practical, user-friendly solutions I take the time to understand each project and deliver solutions that are reliable, easy to use, and tailored to your needs. Feel free to reach out — I’d be happy to discuss your project!