Hire the Best IT Operations Specialists in Georgia

As a skilled IT professional with over five years of experience, I specialize in system administration for MSP's, cloud services, and technical support. My expertise includes managing and securing IT infrastructures, automating processes, and providing top-tier support to ensure seamless operations. Key Expertise: • System Administration: Expert in Active Directory, Windows Server, and Hyper-V management. • Cloud Services: Leading cloud migrations, integrating with Azure AD, and managing AWS and Google Cloud. • Technical Support: Providing tier 2 and tier 3 support, resolving complex issues, and using tools like NinjaRMM and Zendesk. • Automation and Scripting: Proficient in PowerShell for efficient task automation. • Backup and Recovery: Deploying and managing Veeam Data Protection for data integrity. Why Work with Me? I deliver high-quality, reliable IT solutions tailored to your needs. My collaborative approach ensures I understand your challenges and goals, providing the best outcomes. Let’s streamline your IT operations and drive your business growth together.

Need reliable Tier 2 IT support aligned with U.S. hours? I am an ITIL 4 Foundation certified enterprise IT & application support specialist with 10+ years of experience supporting high volume SLA. I help businesses: Resolve ServiceNow tickets efficiently Manage user provisioning and access control Handled onboarding/off boarding securely Resolved VPN and remote connectivity issues Reduced recurring incidents through cause analysis I have supported enterprise workflow automation and document management systems while maintaining strong communication and service standards. I focus not just on closing tickets but preventing repeat issues. Available for ongoing contract support. Fully aligned with EST/PST time zones Let's strengten your IT operations.

🥇 I help businesses turn messy data into clean dashboards and automated reporting systems so they can save time and make better decisions. If you're stuck with spreadsheets, slow reporting, or unclear metrics, I build systems that simplify your data and give you clarity instantly. 🥇 🔹 What I can build for you: • Interactive dashboards (Power BI / Python / Streamlit) • Automated reporting systems (save 10+ hours/week) • Data cleaning & transformation pipelines • Predictive models (forecasting, customer behavior, pricing) • AI-powered insights & anomaly detection 🔹 Tools & Stack: Python (Pandas, Scikit-learn), SQL, Power BI, Streamlit, Excel, APIs, Automation Scripts 🔹 Results clients care about: ✔ Faster decision-making ✔ Clear visibility into business performance ✔ Reduced manual work ✔ Smarter predictions and planning 🔹 Why clients work with me: ✔ Clear communication ✔ Fast and reliable delivery ✔ Focus on real business outcomes (not just code) I don’t just analyze data—I turn it into systems your business can rely on. Send me a message before ordering so I can understand your data and recommend the best solution. Most clients start with a dashboard + automation system to save time and improve visibility. Let’s build something that actually works for your business. (I also support AI training and beginner-friendly AI education, including responsible AI use, prompt literacy, and practical explanations for non-technical audiences.) KEY SKILLS 🎯Python 🎯Data Analysis 🎯Data Visualization 🎯Power BI 🎯SQL 🎯Machine Learning 🎯Predictive Analytics 🎯Dashboard Development 🎯Data Cleaning 🎯Automation 🎯Streamlit 🎯Business Intelligence 🎯AI / ChatGPT 🎯Anaconda

I am a highly skilled IT professional with a Bachelor’s in Computer Science and ongoing Master’s studies in Cybersecurity and Information Assurance from Western Governors University. With over five years of experience in IT security, system management, and technical support, I bring a robust blend of technical expertise and leadership skills. My certifications, including CompTIA Security+, AWS Certified Cloud Practitioner, and CompTIA Project+, demonstrate my commitment to excellence and adaptability in fast-evolving tech environments. I specialize in deploying multi-factor authentication (MFA), managing SOC operations, and designing Power BI dashboards using SQL and Python to deliver actionable insights. My dedication to improving operational efficiency has driven compliance rates to 100% and reduced escalated tickets by 40%. As a Security and IT Analyst at Cimatri Holdings LLC, I developed comprehensive troubleshooting guides, facilitated seamless software integrations, and maintained patch compliance above 90%. Previously, as a Project Manager at Persimmony International LLC, I optimized IT service desk operations, deployed Freshdesk, and sustained customer satisfaction rates above 95%. My expertise spans SIEM and EDR tools, VPN management, and scripting with Python and PowerShell. I am passionate about providing tailored solutions for clients, ensuring secure and efficient IT operations that meet their unique needs.