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With over a decade in IT and a specialization in Jamf and mobile device management, I deliver top-notch expertise to streamline your deployments and automation processes. 🥇Expert-Vetted ✅ Highest earnings & rating for Jamf Freelancer ✅ 100+ Jamf Pro deployments ✅ 60+ Intune deployments ⚙️ Zero-Touch Deployments: Expert in macOS setups with DEPNotify & Jamf Connect Notify ⚙️ Advanced Scripting: Enhance Jamf workflows with custom scripts ⚙️ Jamf Connect & SSO Integration: Seamless workflows with Okta, Entra ID, and GSuite ⚙️ Custom Scripting & pkg Creation: Tailored solutions for your unique needs 💼 Okta SSO | 💼 Entra ID SSO | 💼 Google Workspace Federation ⏱ Full-time Independent Freelancer 🏢 Supporting deployments and automation for 5 large Jamf MSPs. 🗣 Communication is key – I prioritize clear and consistent communication to ensure project success. A diverse Systems Engineer with 11+ years of experience in developing and maintaining IT systems, and 10 years of experience in mobile device management. Technical expertise spreads across server and backup administration, cloud security, software support, asset management, vendor management, and customer support. Specializes in saving man-hours and money for the enterprise.

I’m an IT professional with over a decade of combined experience providing 𝘁𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝘀𝘂𝗽𝗽𝗼𝗿𝘁, 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝗲𝗿𝘃𝗶𝗰𝗲, 𝗵𝗮𝗿𝗱𝘄𝗮𝗿𝗲 𝘁𝗿𝗼𝘂𝗯𝗹𝗲𝘀𝗵𝗼𝗼𝘁𝗶𝗻𝗴, 𝗮𝗻𝗱 𝘀𝗼𝗳𝘁𝘄𝗮𝗿𝗲 𝗰𝗼𝗻𝗳𝗶𝗴𝘂𝗿𝗮𝘁𝗶𝗼𝗻 across a variety of industries. I work comfortably in Windows, Linux, and macOS environments, and I enjoy helping people solve problems quickly and clearly. My approach is simple: understand the issue, communicate clearly, and deliver solutions that actually work. 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗦𝗸𝗶𝗹𝗹𝘀 & 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 • 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗻𝗴 𝗦𝘆𝘀𝘁𝗲𝗺𝘀: Windows, Linux, macOS • 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 & 𝗣𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝘃𝗶𝘁𝘆 𝗧𝗼𝗼𝗹𝘀: Microsoft Office (Word, Excel, PowerPoint, Outlook), Google Docs, Adobe Acrobat, OpenOffice, LibreOffice • 𝗛𝗮𝗿𝗱𝘄𝗮𝗿𝗲 𝗦𝘂𝗽𝗽𝗼𝗿𝘁: Troubleshooting, repairing, and maintaining desktops, laptops, servers, motherboards, and peripherals • 𝗕𝗿𝗼𝘄𝘀𝗲𝗿𝘀 & 𝗧𝗲𝗿𝗺𝗶𝗻𝗮𝗹𝘀: Linux & Windows terminals, Chrome, Firefox, Edge, Safari • 𝗗𝗼𝗰𝘂𝗺𝗲𝗻𝘁 𝗪𝗼𝗿𝗸𝗳𝗹𝗼𝘄𝘀: File and document format conversion, PDF handling, and basic HTML familiarity 𝗦𝘁𝗿𝗲𝗻𝗴𝘁𝗵𝘀 • 𝗔𝗱𝗮𝗽𝘁𝗮𝗯𝗶𝗹𝗶𝘁𝘆: My career spans multiple industries and roles, giving me the flexibility to learn new systems and workflows quickly • 𝗣𝗿𝗼𝗯𝗹𝗲𝗺‑𝗦𝗼𝗹𝘃𝗶𝗻𝗴: I have a long track record of diagnosing and resolving hardware and software issues efficiently • 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻: I’m experienced in client‑facing support, student assistance, and team collaboration, always keeping communication clear and respectful 𝗪𝗵𝗮𝘁 𝗜 𝗕𝗿𝗶𝗻𝗴 𝘁𝗼 𝗬𝗼𝘂𝗿 𝗧𝗲𝗮𝗺 I’m looking for a role where I can apply my technical background, support users effectively, and contribute to a company’s success. Whether you need help with 𝗿𝗲𝗺𝗼𝘁𝗲 𝗜𝗧 𝘀𝘂𝗽𝗽𝗼𝗿𝘁, 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝗲𝗿𝘃𝗶𝗰𝗲, 𝘁𝗿𝗼𝘂𝗯𝗹𝗲𝘀𝗵𝗼𝗼𝘁𝗶𝗻𝗴, 𝗱𝗼𝗰𝘂𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻, 𝗼𝗿 𝗴𝗲𝗻𝗲𝗿𝗮𝗹 𝘁𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗮𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝗰𝗲, I bring patience, professionalism, and a commitment to continuous learning. If you’re looking for someone reliable, detail‑oriented, and easy to work with, I’d be glad to support your project or team.

Technical Support & System Troubleshooting: ✅IT Support Specialist experienced in cross‑platform troubleshooting, Windows configuration, performance diagnostics, and resolving hardware/software issues in fast‑paced environments. MSP, Virtualization & IT Operations: ✅Strong background supporting multi‑client MSP environments with expertise in VMware, Hyper‑V, IT Asset Management (ITAM), lifecycle tracking, and compliance documentation. SaaS, Enterprise Platforms & User Administration: ✅Skilled in managing SaaS ecosystems including Microsoft 365, Google Workspace, ticketing systems, and SAP user support—covering access management, collaboration tools, and cloud‑based application troubleshooting. Microsoft Identity & Device Management: ✅Skilled in Active Directory/Entra ID, Azure AD, Intune, Group Policy, user access control, MFA, Conditional Access, and tenant‑level administration. Microsoft 365 & Collaboration Tools: ✅Experienced with M365 apps including Exchange Online, Teams, OneDrive, Outlook, and SharePoint Online—covering site management, permissions, migrations, and user support. Windows & Automation Expertise: ✅Strong understanding of Windows Server roles (DNS, DHCP, domain services) with hands‑on experience in system troubleshooting and automation using PowerShell. Customer Services ✅Strong communication, documentation, and customer‑support skills, with a track record of improving workflows and creating knowledge‑base resources.

I am an IT professional with experience in several domains. I work approximately 25 hours per week for a manufacturing company, managing infrastructure, and allocate time to honing my skills within the freelance market. One of the managers I have worked with calls me a "Truffle Pig" meaning I enjoy rooting out problems and finding solutions. "Let's transform your IT challenges into opportunities. Message me to begin the conversation!" Key Skills: IT Infrastructure Management Cloud Deployment (VMWare, Hyper-V) Network Engineering (Cisco, EMC) Systems Administration (Windows & UNIX) Project Design & Implementation Troubleshooting & Problem-Solving Below is an overview of my background and experience. I provide services as an IT Systems and Network Engineer and Administrator. With over 29 years of experience spanning a wide range of skills, including project design and implementation, I have experience working in both Windows and UNIX environments. My background covers general IT knowledge, with ongoing efforts to expand my skillset. I have worked with various vendors, particularly those specializing in medical and enterprise systems. My experience includes troubleshooting, research, and providing support across different teams. Project Highlights: • Led deployment of private cloud and IT system upgrades; served as subject matter expert. Functioned as Systems/Network Administrator for a public health district hospital, responsible for setup, automation, and monitoring of a private cloud environment. • Managed transition from legacy systems to new infrastructure; deployed and administered monitoring and management systems; handled special projects, including testing and deploying new systems, addressing longstanding issues, and overhauling monitoring and asset tracking systems. Oversaw transitions to a High Availability “A side/B side/C remote BDR” Data Center design, resulting in improved system reliability and reduced manpower needs. • Served as consultant for a public health district hospital to deploy a private cloud. • Deployed and configured a private cloud based on Cisco UCS/EMC VNX/Hyper-V/VMWare VSPEX reference platform for a regional hospital. Collaborated with employees and vendors to complete the project and was later retained to improve existing IT systems (including SNMP monitoring, Syslog, Helpdesk, security, and maintenance automation). These changes enhanced network reliability and reduced management effort. • Managed cloud-based application development projects as project manager and technical lead. • Acted as Systems Administrator/Engineer for deployment and integration of cloud-based applications with mobile and local systems. Researched, selected, and integrated cloud-based products to create an IT services management solution using Autotask, N-Able, QuickBooks, StoreGrid, and Channel Online for an MSP provider. The final implementation addressed quoting, ticketing, purchasing, billing, and time management, involving collaboration with consultants and technicians for integration and training. • Oversaw replacement of existing PACS/RIS solution with RAMSoft PACS/RIS solution. • Coordinated with multiple vendors and providers to facilitate hardware removal and installation, as well as software integration across eleven vendors. Completion occurred on schedule and within budget, with minimal impact on office operations. Managed HIPAA meaningful use EMR and specialty procedure management system upgrades and deployments. • Led upgrade and deployment of multiple VMWare server solutions for specialty medical offices. • Solutions incorporated various hardware and software, such as Windows Server, Small Business Server, SQL, Linux, VMWare, Proxmox, Cisco hardware, Qnap, HP, Dell, and StoreGrid. Supported medical software including GE Centricity EMR and Practice Management, GMed GGastro, Maximeyes, Paragon among others. Determined optimal upgrade paths, reducing project costs while meeting client requirements. Utilized VMWare and redundant servers to reduce costs by more than 30%, maintaining performance and reliability. Delivered a complete solution with email server and backup/disaster recovery at lower cost compared to competitor estimates. Identified and addressed key performance bottlenecks to ensure responsive, reliable local and offsite backup and disaster recovery systems.

IT Consultant: Infrastructure Design, Security, and Systems Automation I've provided secure, scalable, and maintainable systems for enterprises, research institutions, and media companies. My focus is on reducing technical debt and hardening infrastructure against modern threats through tailored, professional-grade solutions. I am currently offering competitive introductory rates for new clients to establish long-term partnerships on the platform. Professionally Licensed and Insured. Core Capabilities Systems and Security Windows, Linux, and Unix administration, hardening, firewalls, and VPN integration. Expertise in mail servers (Postfix, Exim, Sendmail), DNS (BIND), and deployment via Ansible. Full CI/CD pipeline management (GitLab, Jenkins) and incident response planning. Web and Applications High-performance configuration for Apache and NGINX, reverse proxies, WordPress, and Drupal. Specializing in seamless patching and performance optimization. Data and Cloud Database administration, ETL pipelines, and analytics workflows. AWS cloud architecture and complex migrations. Specialized Experience * Digital Forensics and Incident Response (DFIR). * High-performance computing (HPC) and scientific research systems. * OEM hardware diagnostics and remote troubleshooting. * Big-data email infrastructure and advertising pipelines. Certifications Active: AWS CCP, Linux+, SecurityX Technical Background: RHCE, MCP, CySA+, AWS Solutions Architect, Fortinet NSE -- UMA Summary follows -- A skilled CyberSecurity Admin specializing in IT security audits, incident response, and network infrastructure optimization. Successfully conducted security assessments for email and website vulnerabilities [1] and implemented DDoS protections for gaming servers [2], showcasing capabilities in threat mitigation and security hardening. Proficient in systems administration, network security, and vulnerability assessments, applying these skills to create secure, scalable solutions for complex environments. Expertise in automation tools, firewall configuration, and database management rounds out their capabilities. Show less Generated by Uma, Upwork’s Mindful AI, from completed jobs Skills used Information Security Audit Network Administration Network Equipment Network Security Vulnerability Assessment

As a skilled IT professional with over five years of experience, I specialize in system administration for MSP's, cloud services, and technical support. My expertise includes managing and securing IT infrastructures, automating processes, and providing top-tier support to ensure seamless operations. Key Expertise: • System Administration: Expert in Active Directory, Windows Server, and Hyper-V management. • Cloud Services: Leading cloud migrations, integrating with Azure AD, and managing AWS and Google Cloud. • Technical Support: Providing tier 2 and tier 3 support, resolving complex issues, and using tools like NinjaRMM and Zendesk. • Automation and Scripting: Proficient in PowerShell for efficient task automation. • Backup and Recovery: Deploying and managing Veeam Data Protection for data integrity. Why Work with Me? I deliver high-quality, reliable IT solutions tailored to your needs. My collaborative approach ensures I understand your challenges and goals, providing the best outcomes. Let’s streamline your IT operations and drive your business growth together.