Hire the Best Change Management Specialists
in the United States

Behind every creative person, every small and growing business, is an Alfred. There comes a point in the development of every business where if an organizational overhaul doesn't take place, scaling isn't possible. That's where I come in. You might know exactly what you want, or you might have a general sense of unease. Many business owners know there are things that can be done better, but they aren't sure where to start and don't have the time to figure it out. I've spent years honing a carefully curated (but extensive) list of skills by working with small business teams and as a freelancer. These various experiences have given me invaluable insights into different industries, processes, tools and departments. I've had my hands in dozens of different projects and this has allowed me to analyze businesses and develop custom solutions. I've also worked really hard to become acclimated to as much technology as possible. I'm certified in Asana, Notion, Make.com, Quickbooks, Trainual and Gorgias. I'm expert-level in Clickup, Trello, Monday, Processstreet, Jira, Confluence, Hubspot, Hubstaff, Harvest, Front, and many more. Some of my specialty areas include: - Day to day direct executive support, project management or operations management - Acting as team communication leader and project manager ensuring efficient information sharing - Process development - Analyzing, streamlining and automating workflows - Tool recommendations, data migration, set up and training - Financials (Quickbooks, data transfers, budgets, action plans) I am a certified Quickbooks Pro Advisor! I am certified to help you optimize your usage of Quickbooks. - I specialize in choosing, setting up and executing project management software. I am well versed in all major options. I am also an Asana Together Certified Pro and Notion Certified. - Developing, launching and leading initiatives regarding efficiency, organization, team building, marketing, hiring, and more. - Resource management including HR, payroll and employee engagement - Long term goal planning, and breaking down those goals into achievable projects with specific steps and due dates - Putting out fires, reducing bottlenecks, and keeping things from falling through the cracks Certified in: Asana, Notion, Gorgias, Make.com, Trainual and Quickbooks Experienced in: Airtable Calendly Canva Clickup Clockify Confluence Dubsado Etsy Google Data Studio Google Products Harvest Hector Hexnode Highlevel Hive Hootsuite Hubspot Hubstaff Insightly Loomly Monday.com Office/Microsoft Products Paymo Post Affiliate Pro Processstreet Reclaim Shopify Sortly Sunsama Todoist Trello Various form tools (google forms, tidyform, notionforms, etc.) Verious email marketing tools (Mailchimp, infusionsoft, constant contact, keap, etc.) WordPress Wrike Zendesk Zoho And even more industry specific software (NutriAdmin, ServiceNow, ConnectWise, etc.)

Worried about stalled projects, missed deadlines, or team misalignment? Stalled projects costing you time and money? As a seasoned project manager with 15+ years rescuing underperforming initiatives, I turn chaos into on-time, under-budget successes—boosting efficiency by 30% and cutting churn by 20% for energy, tech, and retail clients using Agile/Scrum and tools like monday.com, ClickUp, and SAP. What sets me apart: Driving Results: Scope, rally teams, and hit milestones fast. "Jayne redirected our troubled Salesforce CRM conversion and got us to go-live." (CEO, $22K+ CRM/ERP Upgrade) | "Jayne is incredible—talked me off the ledge and crushed the project in one hour!" (5.0 Client, Recent Rescue) Cross-Functional Leadership: Align diverse stakeholders, negotiate priorities, and deliver excellence. Rescued a $5M SFDC project on budget; "Excellent addition—provided rare leadership skills." (Team Lead, $30K+ Contract) | "Great project and person manager—sunny and collaborative with ClickUp mastery." (Training Company, New Process Stand-Up) Proactive Innovation: Leverage cutting-edge skills with certifications in Generative AI for Project Managers (IBM/SkillUp, 2025), Prompt Engineering Basics (IBM, Nov 2025), Regulatory Compliance Specialization (University of Pennsylvania, 2021-2025 courses at 92-97% grades), SAP Professional Fundamentals (SAP, 86% grade), Introduction to Blockchain Technologies (INSEAD, 88% grade), SCRUM Master Certified (Vabro.ai, 2021), and monday.com badges (Advanced Workflow & Implementation, 2023). This enables AI-driven risk mitigation, compliance assurance, and efficient executions with Python/SQL. Background spans high-tech, cyber-security, e-commerce, energy, manufacturing, and education; methodologies include Agile, Waterfall, PMI. All projects 5.0-rated, $50K+ earnings. Ready for your project rescue, AI optimization, or compliance audit? Message me for a free 30-min consultation—let's deliver ROI today!

I help companies deliver complex projects — on time, within budget, and with high-impact results. With certifications in PMP, Agile (PMI-ACP), and Scrum (CSM), I specialize in leading complex and high-value Technology and Operations projects. My work spans enterprise and digital transformations, and projects ranging from SaaS implementations, AI/GenAI, and mobile/web development to workflow automation, strategic planning, and team development. Whether you're a startup or a Fortune 100 company, I bring a hands-on approach to: Understanding your business goals - Defining and tailoring requirements - Building the right team - Leading the successful execution of your project(s) or program 💡 Highlights: - 100% Job Success Score - Executive-level experience across industries - Proven results with remote cross-functional teams - Strong focus on quality, communication, and accountability 🔧 Project Types Delivered: - AI & Generative AI Integrations - SaaS Platforms (CRM, ERP, ATS, HRMS, etc.) - Process & Workflow Automation - Software & Mobile App Development - Cloud Migrations & Data Migrations - VoIP, Call Center, and Network Infrastructure - Payment Systems & Financial Tools - Survey Platforms & Custom Integrations - Talent Development

I help leaders scale through a sharp focus on strategy, operations, and people. Expert at business operations that work seamlessly with one another. As a strategy & operations consultant I know how to quicky and accurately assess, analyze, and recommend changes to align people, processes, and goals. From my time as an operating executive and general manager, I know what it means to be hands-on in the trenches to implement change and manage the day-to-day for weeks, months, and years. For my clients this means I deeply understand your reality and have the training, frameworks, and real-world experience to help you succeed -- without pissing off your people. MBA from Carnegie Mellon, 20+ years at PwC, IBM & Boutique Consultancies. - Fractional COO (Chief Operating Officer, Head of Operations, Operations Director) - Fractional CSO (Chief Strategy Officer, Transformation, Change Management) - Chief of Staff - Management Consulting | Management Consultant - Interim management (Operations, Strategy, Executive Operations, Administration, HR, Comms) - Special Projects & Program management - Leadership Coaching - OKR - Start-ups - Communications (board, investors, executive, company, community) And a thought on money. Why do I do this? Because I like to help people. When I propose on a job, I may adjust my posted rate to the commitment and effort the job appears to need. If my posted rate seems out of your reach, it's always worth a quick chat. I'm more interested in the experience of working with new organizations and people than wringing every nickel out of my clients. Conversely, complex projects may warrant a more significant client investment.

Technology problems are rarely just technology problems. After 15+ years leading enterprise transformation initiatives, I've learned that struggling projects usually stem from misaligned stakeholders, unclear requirements, technical debt, or broken processes—not simply missed deadlines. I help organizations untangle those problems by combining executive-level strategy with hands-on program leadership, bringing structure to complex initiatives and helping teams move forward with confidence. Throughout my career I've been brought into organizations during periods of significant change—from replacing unsupported enterprise systems serving 15,000 users, to leading 5,000-person telephony migrations, creating PMOs from scratch, modernizing business processes, and aligning enterprise technology with long-term business strategy.

I'm the Founder of Onyx Strategy Group, an operations strategy and implementation firm that helps growing organizations improve operational execution through better systems, workflows, and cross-functional alignment. I lead discovery, operational assessments, and solution planning, while our implementation team handles execution, implementation, and ongoing support under my oversight. Together, we help organizations streamline operations, improve visibility, and build scalable processes that support long-term growth. Our expertise includes: Operational strategy & implementation Workflow & process design Business systems implementation (Monday, ClickUp, Asana, Trainual, Jira & more) PMO development & operational governance SOP development & documentation Executive reporting & operational visibility Cross-functional project management Team onboarding & operational support With a background in project management, operations, HR, and business systems, I understand how to bring people, processes, and technology together to improve execution across an organization. If you're looking for a strategic implementation partner to help your organization operate more effectively, I'd love to connect.