Hire the Best Change Management Specialists
in the United States

Behind every creative person, every small and growing business, is an Alfred. There comes a point in the development of every business where if an organizational overhaul doesn't take place, scaling isn't possible. That's where I come in. You might know exactly what you want, or you might have a general sense of unease. Many business owners know there are things that can be done better, but they aren't sure where to start and don't have the time to figure it out. I've spent years honing a carefully curated (but extensive) list of skills by working with small business teams and as a freelancer. These various experiences have given me invaluable insights into different industries, processes, tools and departments. I've had my hands in dozens of different projects and this has allowed me to analyze businesses and develop custom solutions. I've also worked really hard to become acclimated to as much technology as possible. I'm certified in Asana, Notion, Make.com, Quickbooks, Trainual and Gorgias. I'm expert-level in Clickup, Trello, Monday, Processstreet, Jira, Confluence, Hubspot, Hubstaff, Harvest, Front, and many more. Some of my specialty areas include: - Day to day direct executive support, project management or operations management - Acting as team communication leader and project manager ensuring efficient information sharing - Process development - Analyzing, streamlining and automating workflows - Tool recommendations, data migration, set up and training - Financials (Quickbooks, data transfers, budgets, action plans) I am a certified Quickbooks Pro Advisor! I am certified to help you optimize your usage of Quickbooks. - I specialize in choosing, setting up and executing project management software. I am well versed in all major options. I am also an Asana Together Certified Pro and Notion Certified. - Developing, launching and leading initiatives regarding efficiency, organization, team building, marketing, hiring, and more. - Resource management including HR, payroll and employee engagement - Long term goal planning, and breaking down those goals into achievable projects with specific steps and due dates - Putting out fires, reducing bottlenecks, and keeping things from falling through the cracks Certified in: Asana, Notion, Gorgias, Make.com, Trainual and Quickbooks Experienced in: Airtable Calendly Canva Clickup Clockify Confluence Dubsado Etsy Google Data Studio Google Products Harvest Hector Hexnode Highlevel Hive Hootsuite Hubspot Hubstaff Insightly Loomly Monday.com Office/Microsoft Products Paymo Post Affiliate Pro Processstreet Reclaim Shopify Sortly Sunsama Todoist Trello Various form tools (google forms, tidyform, notionforms, etc.) Verious email marketing tools (Mailchimp, infusionsoft, constant contact, keap, etc.) WordPress Wrike Zendesk Zoho And even more industry specific software (NutriAdmin, ServiceNow, ConnectWise, etc.)

I help founders, leaders, and teams improve execution, identify operational bottlenecks, strengthen accountability, and create scalable systems that support growth. My background is in organizational psychology, change management, organization development, and process consultation, and I bring both a strategic and operational lens to the businesses I support. I work closely with founder-led and growing organizations that need greater alignment between strategy and day-to-day execution. This often includes improving workflows, clarifying priorities, streamlining communication, supporting decision-making, and helping leadership teams operate more effectively as the organization scales. My work is especially well-suited for organizations navigating growth, operational complexity, leadership transitions, or organizational change. In parallel, I also do a lot of work with psychometrics and assessments, especially for private-equity backed firms and companies in high-growth environments.

Hello there! I'm thrilled you're considering working with me. As a self-starter and entrepreneur at heart, I bring an infectious enthusiasm to every project I tackle. My passion lies in solving complex problems and producing positive outcomes that make a real difference for businesses and their customers. What sets me apart? I'm not just here to consult – I'm here to roll up my sleeves and dive in headfirst. I give 110% to every task, driven by a genuine desire to see your business thrive. My self-motivation means you can count on me to take initiative, meet deadlines, and often exceed expectations. I'm guided by strong core values that emphasize integrity, innovation, and continuous improvement. I believe in fostering open communication and building lasting relationships based on trust and mutual success. Whether you're looking to optimize operations, enhance customer experiences, or drive growth, I'm ready to bring my diverse skill set and entrepreneurial spirit to your team. Let's work together to turn challenges into opportunities and ideas into reality. In addition to my comprehensive business consulting services, I bring extensive project management expertise to every engagement. My ability to manage complex projects ensures that your initiatives are delivered on time, within scope, and aligned with your business goals. Why Choose Me for Project Management and Business Consulting? With over a decade of experience spanning project management, eCommerce, customer service leadership, and entrepreneurship, I offer comprehensive business consulting services focused on driving growth and optimizing operations. My proven track record of successful project delivery across diverse industries demonstrates my ability to transform your ideas into actionable plans. By blending strategic thinking with practical implementation, I ensure that your projects are not just managed, but positioned for success. My expertise spans: 1. Organizational Design & Leadership - Building and managing high-performance teams - Developing effective leadership strategies - Implementing productivity-enhancing systems 2. Customer Success & Service Excellence - Creating and scaling Customer Success departments - Designing comprehensive training programs and LMS - Implementing strategies to reduce churn and increase adoption 3. Marketing & Content Strategy - Developing multi-channel marketing campaigns - Content creation for various platforms (social media, blogs, websites) - Ad copy and conversion optimization 4. Data-Driven Decision Making - Analyzing qualitative and quantitative data - Developing KPIs for scaling businesses - Creating dashboards for performance tracking 5. Project Management & Implementation - Expertise in various PM tools (Asana, Monday.com, ClickUp, etc.) - End-to-end project management from inception to delivery - Agile methodologies and adaptive planning 6. SaaS Product Optimization - Building frameworks for SaaS customer success - Developing efficient onboarding processes for all client levels - Creating product adoption and efficiency strategies 7. Strategic Planning & Roadmapping - Developing comprehensive business roadmaps - Setting and tracking sales and acquisition goals - Organizing steering committees for project oversight My approach combines strategic thinking with practical implementation, ensuring that consulting insights translate into tangible business results. I specialize in creating tailored solutions that address unique business challenges across various industries, including SaaS, media, and more. By engaging my services, you'll gain a versatile business partner committed to driving your organization's success through optimized operations, enhanced customer experiences, and data-driven growth strategies.

I help organizations prepare their people for AI-assisted work through practical training, facilitation, change support, and hands-on learning experiences. As a Facilitator, Learning & Development Consultant, and Change Management Specialist, I design and lead AI workshops, leadership sessions, Train-the-Trainer programs, curriculum, and learning strategies that turn complex ideas into practical action. My work helps leaders and teams move beyond AI awareness into confident, responsible use. Clients bring me in when AI feels confusing, training is not landing, change is creating friction, or teams need clear guidance on how to use GPT tools in real work without losing human judgment, quality, or care. Across my career, I have: Facilitated 500+ workshops, trainings, retreats, and leadership sessions Sustained 90–95% satisfaction across facilitated experiences Built learning ecosystems reaching 20,000+ participants with 1M annual engagements Designed AI/GPT learning programs that improved adoption by 45–70% and reduced design time by ~40% What I deliver: Practical AI foundations — plain-language AI 101 workshops that help teams understand generative AI, GPT tools, prompting, risks, and responsible use AI use case labs — hands-on sessions where teams identify real use cases, build prompts, test outputs, improve quality, and apply AI to everyday work Custom GPT and workflow design — support for building repeatable AI-enabled tools, assistants, prompt libraries, guardrails, and high-value workflows AI adoption and change support — facilitated sessions that reduce confusion, surface concerns, align expectations, and help teams move from uncertainty to action Human-centered GPT use — practical learning that helps people use AI without losing voice, judgment, creativity, trust, or critical thinking Train-the-Trainer for AI workshops — facilitator guides, practice labs, toolkits, and coaching so internal trainers and subject-matter experts can scale AI learning with confidence Facilitation that drives action — workshops, retreats, and working sessions that lead to clearer decisions, ownership, and next steps My approach is simple: make AI understandable, make learning useful, make change easier to navigate, and build capability that lasts after the workshop ends. Credentials: ATD Coaching Certification • MBTI® Qualified • M.S., Counseling & Higher Education, Syracuse University • Co-author, The Personal Vision Workbook

I help companies deliver complex projects — on time, within budget, and with high-impact results. With certifications in PMP, Agile (PMI-ACP), and Scrum (CSM), I specialize in leading complex and high-value Technology and Operations projects. My work spans enterprise and digital transformations, and projects ranging from SaaS implementations, AI/GenAI, and mobile/web development to workflow automation, strategic planning, and team development. Whether you're a startup or a Fortune 100 company, I bring a hands-on approach to: Understanding your business goals - Defining and tailoring requirements - Building the right team - Leading the successful execution of your project(s) or program 💡 Highlights: - 100% Job Success Score - Executive-level experience across industries - Proven results with remote cross-functional teams - Strong focus on quality, communication, and accountability 🔧 Project Types Delivered: - AI & Generative AI Integrations - SaaS Platforms (CRM, ERP, ATS, HRMS, etc.) - Process & Workflow Automation - Software & Mobile App Development - Cloud Migrations & Data Migrations - VoIP, Call Center, and Network Infrastructure - Payment Systems & Financial Tools - Survey Platforms & Custom Integrations - Talent Development

I'm a professional hand holder! I specialize in the intersection of technical precision and human connection. Whether I am coordinating federal health logistics or leading technical scrums, my goal is to remove friction. I have managed multi-million dollar contracts with a zero-error rate and maintained high retention across enterprise accounts by building deep operational trust. I am not just a task manager; I am a strategic partner who identifies bottlenecks before they impact the client experience. What I bring to your project: Relationship Management: Primary point of contact for executive clients and stakeholders on projects worth over $1M. System Expert: Advanced implementation of Monday com and Jira to automate onboarding and cut ramp-up time by 40%. Communication: Expert lead for client-facing meetings via Zoom, Google Meet, and Teams. Tool Stack: Proficient in Monday com, Basecamp, Slack, Confluence, Slab, Outline, and Microsoft Suite. I translate complex project needs into clear, actionable systems so your team can scale without the mayhem. I am ready to ensure your software solutions and client relationships become your strongest assets. Account Management, Project Management, Stakeholder Engagement, System Implementation, Workflow Automation, Executive Communication, Client Success, Change Management, Cross-Functional Leadership, Full Project Lifecycle, Mondaycom, Jira, Confluence, Basecamp, Slack, Microsoft Teams, Zoom, Google Meet, Operational Excellence, Risk Mitigation, Resource Allocation, Data Integrity, Technical Project Management, SaaS Implementation, Enterprise Account Management, Client Facing Project Manager, Client Facing, Project Manager, Cybersecurity Project Manager