Hire the Best Logistics & Shipping Specialists in Michigan

I’m a Sr. Executive Assistant and E-commerce Operations Specialist with 10+ years of experience supporting founders, executives, and growing businesses. I’m usually the person behind the scenes keeping everything moving — managing calendars and priorities, coordinating projects, handling customer support, keeping e-commerce operations on track, working with vendors and fulfillment teams, and jumping in when something needs to get figured out. My background is a mix of executive support, e-commerce, customer experience, operations, social media, and AI-assisted workflows, so I’m comfortable wearing different hats and learning new systems quickly. 💼 Executive & Admin Support Calendar management, scheduling, meetings and travel coordination Research, follow-ups, project coordination and day-to-day founder support Google Workspace, Slack, Asana, Notion, Salesforce and other business tools 🛍️ E-commerce & Operations Shopify and Amazon administration Product listings, inventory updates and catalog management Order processing, returns, refunds and exchanges Fulfillment, shipping, 3PL coordination and logistics Vendor communication, reporting, SOPs and process improvement 💬 Customer Support & Experience Email and chat customer support Order, shipping, product and return questions Refunds, replacements and escalations Customer follow-ups and issue resolution Creating templates, SOPs and improving support workflows 📱 Social Media & Content Facebook, Instagram, TikTok and other social platforms Meta Business Suite, Hootsuite, Onlypult and social scheduling Content coordination, captions, community engagement and DMs Canva, CapCut and short-form content support 🤖 AI & Automation ChatGPT and Claude for research, brainstorming, drafting, summarizing, and workflow support AI-assisted customer support, product descriptions, SEO, social content, and email drafting Using AI to organize information, create SOPs, analyze/summarize data, and speed up repetitive admin work Comfortable testing new AI tools and incorporating them into existing workflows while reviewing and refining the final output 🧰 Tools I’ve worked with Shopify • Amazon Seller Central • ShipStation • ShipHero • Salesforce • Google Workspace • Slack • Asana • Notion • Meta Business Suite • Hootsuite • Onlypult • Canva • CapCut • Mailchimp • Kajabi • Zendesk • Freshdesk • QuickBooks • ChatGPT • Claude I’m comfortable stepping into an existing system, figuring out how things work, and taking ownership without needing constant direction. I also communicate well and keep people updated, especially when something needs a decision or is at risk of falling through the cracks. If you need someone who can support you at the executive level and understand the operational side of the business, I’d love to chat.

Let me take the headache out of content creation by crafting messaging that is relevant to your audience and helps them answer the all-important question: "Why should I care?" I am a seasoned marketing communications professional and former Marketing Director available for marketing and writing projects large and small. My specialty is developing engaging, Value-adding content for B2B, professional services, or technical product spaces. I have a BA in Marketing from Michigan State University and have spent 15 years in various marketing roles. The highlights of my career have all involved developing unique copy for print and web, helping to generate leads and calls to action to generate revenue for my organization. I have a unique skill set combining e-commerce experience with a B2B background and technical and consulting acumen. Here are some items I've worked on in the past and would love to create again! If you don't see something listed, just ask - I'll be honest about what my specialties are and areas where someone else is a better fit. Social media posts (note: no strategy), press releases, media kits, web and print copy, product descriptions, catalog cover and inside cover copy, solution sheets (sell sheets), case studies, professional biographies, annual report copy, paid media content, Requests for Proposal, RFP responses, Statement of Work templates, script writing (sales phone scripts, videos), email programs (lead gen and current customer), executive summaries, board meeting presentations​

Detail-oriented and versatile marketing student with hands-on experience in AI evaluation, market research, data entry, and customer service. Proven ability to analyze data, manage complex projects, and support AI model development and safety. Skilled in working independently, communicating effectively, and managing multiple assignments. Seeking to contribute to innovative and growth-focused organizations.

Amazon is a fiercely competitive marketplace. To sell on Amazon profitably you need to know how to rank on their search engine, create a valuable product offer, and use compelling sales copy in combination with high-quality product images to persuade potential customers. It is also vitally important to understand and adhere to Amazon Terms of Service. Amazon will often not hesitate to suspend accounts for long periods of time, or even permanently, for even accidental violations of their policies. Navigating all of this can seem daunting to those inexperienced to selling on Amazon’s platform, which is why it can be helpful to leverage the experience of someone who has worked in this field. Hiring an Amazon Specialist will help you avoid mistakes that have caused businesses to fail and will give you an advantage over competitors. I've been actively selling products on Amazon since February 2018, keep my business cash-flow positive on a monthly basis, and have undertaken multiple product launches (both my own and for clients). This was not an easy journey, in this time I have gone through some of the worst pitfalls a seller can experience and have come to better understand best practices from reflecting upon and researching my mistakes. If you decide to hire me I can help you grow your business by creating high quality listings that convert sales while steering you clear of common seller pitfalls such as compliance with Amazon's policies. Here are some of my skills that I can use to help you make money on Amazon: Keyword Research - I will use web-crawler software to produce a general list of keywords for your product. I will then analyze the list to focus your marketing on the keyword relevance to your product and to reach high search volume keywords in your product category. Copywriting - I am proficient in writing persuasive sales copy that will highlight the best features of your products to customers, while simultaneously filling in relevant keywords that will allow your products to be found on Amazon’s search engine. Market Research - Successful sellers on Amazon understand the strengths and weaknesses of their competitors so that they can better adapt to market demand. I will compile data for you about your competitors and create a consumer profile to help you tailor your marketing to resonate with your customers. Amazon PPC - I will comb through your aggregate ad campaigns with the focus of lowering your cost of advertising while increasing your sales. I will employ campaign tactics that I've learned with the goal of designing you an ad strategy uniquely tailored to your business. Thank you for considering me for your job position, I greatly look forward to working with you and helping you reach your business goals. If you have any questions or would like to inquire about my services please message me.