Hire the Best Operations & Workflow Freelancers
in the United States

Clients rate our Operations & Workflow professionals
Rating is 4.9 out of 5.
4.9/5
Based on 151 client reviews
Supriya G.

Ashburn, Virginia

$30/hr
5.0
2 jobs

# Fractional Recruiter | People Operations | HR Coordinator I provide fractional Recruiting, People Operations, and HR coordination to help businesses keep hiring on track, stay organized, support employees, and improve the processes behind their people operations. Whether you need someone to manage recruiting for multiple open roles, coordinate day-to-day HR activities, or bring structure to an inefficient process, I can step in and provide the hands-on support your team needs. ### Recent Projects & Accomplishments: 1. Supported 2 successful hires within 2 months for a current client, managing key stages of the recruiting process from candidate sourcing and screening through interview coordination and follow-up. 2. Streamlined the client's hiring process by identifying workflow gaps and creating a more structured approach to recruiting and candidate management. 3. Currently supporting a business process improvement project, contributing to discovery, process analysis, and workflow improvement. ### My strengths * Full-cycle recruiting: sourcing, screening, candidate engagement, interview coordination, and hiring support * Strong stakeholder and candidate communication * Recruiting pipeline management and follow-through * HR coordination and employee lifecycle support * Process documentation, SOPs, and workflow improvement * Highly organized, detail-oriented, and proactive * Comfortable working independently and becoming an extension of an existing team * Practical use of AI and automation tools to improve recruiting and HR efficiency ### Experience & Projects I have hands-on experience managing recruiting activities and supporting HR operations, along with experience working on **business process improvement projects**—from discovery and identifying workflow gaps to developing more structured and efficient processes. I have also built practical workflows using tools such as **ChatGPT, Claude, Google Workspace, spreadsheets, and Zapier** to streamline repetitive recruiting and administrative tasks. ### What I can help with Recruiting: Full-cycle hiring, sourcing, screening, candidate communication, interview coordination, and pipeline management. People Operations: On boarding/off boarding coordination, HR documentation, employee records, HR trackers, internal communication, and process support. HR Operations: SOPs, workflow documentation, process improvement, and administrative coordination. I’m best suited for startups, small and mid-sized businesses, nonprofits, and growing teams that need dependable fractional recruiting or People Operations support. **If you need someone who can step in, understand your processes quickly, and take ownership of the work, I’d be happy to discuss how I can support your team.**

  • Project Workflows
  • Business Operations
  • Recruiting Process Consulting
  • Client Management
  • Workforce Management
  • HR & Business Services
  • Automated Workflow
  • Automation
  • Google Sheets Automation
  • Email Automation
  • Zapier
  • Make.com
  • Process Design
  • Process Documentation
  • Process Improvement
  • Client Interview
  • Journey Mapping
Alyssa D.

Austin, Texas

$70/hr
4.4
332 jobs

Behind every creative person and every small, growing business is an Alfred. Every business reaches a point where scaling isn't possible without an organizational overhaul. That's where I come in. You might know exactly what you want, or you might have a general sense of unease. Many business owners know there are things they can do better, but they aren't sure where to start and don't have the time to figure it out. I've spent years honing a carefully curated (but extensive) skill set by working with small business teams and as a freelancer. These various experiences have given me invaluable insights into different industries, processes, tools, and departments. I've worked on hundreds of projects, which has allowed me to analyze businesses and develop custom solutions. I've also worked hard to become comfortable with as much technology as possible. I'm certified in Asana, Notion, Make, QuickBooks, Trainual, and Gorgias. I'm expert-level in ClickUp, Trello, Monday, ProcessStreet, Jira, Confluence, HubSpot, Hubstaff, Harvest, Front, and many more. Some of my specialty areas include: - Day-to-day direct executive support, project management, or operations management - Acting as team communication leader and project manager, ensuring efficient information sharing - Process development - Analyzing, streamlining, and automating workflows - Tool recommendations, data migration, setup, and training - Financials (QuickBooks, data transfers, budgets, action plans). I am a certified QuickBooks ProAdvisor! I am certified to help you optimize your usage of QuickBooks. - I specialize in choosing, setting up, and executing project management software. I am well-versed in all major options. I am an Asana Together Certified Pro and Notion Certified. - Developing, launching, and leading initiatives regarding efficiency, organization, team building, marketing, hiring, and more. - Resource management, including HR, payroll, and employee engagement - Long-term goal planning and breaking down those goals into achievable projects with specific steps and due dates - Putting out fires, reducing bottlenecks, and keeping things from falling through the cracks Certified in: GoHighLevel, HubSpot, Asana, Notion, Gorgias, Make, Trainual, and QuickBooks Experienced in: Airtable Calendly Canva Clickup Clockify Confluence Dubsado Etsy GoHighLevel Google Data Studio Google Products Harvest Hector Hexnode Hive Hootsuite Hubspot Hubstaff Insightly Loomly Monday Office/Microsoft Products Paymo Post Affiliate Pro Processstreet Reclaim Shopify Sortly Sunsama Todoist Trello Various form tools (Google Forms, TidyForm, Notion Forms, etc.) Various email marketing tools (Mailchimp, Infusionsoft, Constant Contact, Keap, etc.) WordPress Wrike Zendesk Zoho And even more industry-specific software (NutriAdmin, ServiceNow, ConnectWise, etc.)

  • Administrative Support
  • Organizational Development
  • Digital Marketing
  • Change Management
  • Budget Management
  • Process Design
  • Operations Management Software
  • Project Management
  • Project Management Software
  • Executive Support
  • Automation
  • Business Consulting
  • Marketing Operations & Workflow
  • Business Operations
  • Project Management Support
  • HighLevel
  • HubSpot
Danielle M.

Baden, Pennsylvania

$55/hr
4.9
49 jobs

As an Online Business Manager (OBM) and Systems Pro with over 15 years of hands-on experience optimizing administrative and operational workflows, I'm here to help you tackle your company's operational needs. I excel at analyzing current processes to boost efficiency and close those nagging operational gaps. My work is always detail-oriented, and I'm committed to building lasting partnerships that deliver my results for my clients. My Specialties/abilities are: • Systems Consultations/Strategy Sessions • Back-end office operations mgmt/organizing • Systems automations • Done For You Dubsado setups • Done For You operations setups • Standard Operating Procedure (SOP) creation • Email marketing • Podcast Management • Team Management • Invoice creation/tracking • CRM maintenance • Client Management Programs I am an expert in: CRM Tools • Dubsado • GoHighLevel • Honeybook • Keap • Moxie • Ontraport Project/Task Management Tools • Airtable • Asana • Hive • Monday.com • Teamwork • Trello Communication Tools • Slack • MemberSpace • Circle Marketing Tools • Canva • Convertkit • LeadPages • SuperPhone • ClickFunnels • Deadline Funnels • Many Chat • VideoAsk • Hootesuite • Buffer • Later Online Course Platforms • Teachable • Kajabi Other • Google Suite • Microsoft Office Suite • Make • Zapier • SamCart I also a Certified Dubsado Specialist and Asana Ambassador. Contact me today to help you strategize to organize, automate, and ultimately manage the day-to-day backend operations of your business!

  • Keap
  • Zapier
  • Asana
  • Project Management
  • CRM Software
  • Dubsado
  • CRM Automation
  • Operations Management Software
  • New Member Onboarding
  • HighLevel
  • Automated Workflow
  • Sales Funnel Implementation
  • System Automation
  • Process Optimization
  • Automation
Kylee W.

Independence, Missouri

$30/hr
4.7
13 jobs

Executive Operations Manager | Project Management, Founder Support, Onboarding & Process Improvement I am an Executive Operations Manager with experience supporting founders, executives, and growing organizations through project management, onboarding, operations coordination, and process improvement. I specialize in bringing structure to fast-paced environments by managing priorities, streamlining workflows, coordinating stakeholders and ensuring projects move from idea to execution. Throughout my career I have supported leadership teams across SaaS, construction, insurance, transportation, travel, and service-based industries. Notable accomplishments include managing onboarding and implementation projects for a political SaaS startup during national election cycle, coordinating large-scale construction projects, developing sales and operational workflows, and serving as a key point of contact between executives, clients, and internal teams. I am highly proficient with tools such as HubSpot, Asana, Trello, Monday .com, Slack, Google Workspace, and Microsoft Office, and I am passionate about helping businesses stay organized, scale effectively and achieve their goals.

  • Project Management
  • Executive Support
  • Operations Management Software
  • Business Operations
  • Process Improvement
  • Account Management
  • Calendar Management
  • Team Alignment
  • CRM Software
  • Administrative Support
Tanvi S.

Philadelphia, Pennsylvania

$35/hr
4.9
123 jobs

🌟 Dr. Tanvi Sachar PMP Certified Project Manager with 18 Years of Experience Certified Monday Consultant and Systems Architect • 🏆 PMP Certified with 18 years of project management experience • 🚀 125+ full Monday implementations delivered • 💼 $400K+ in Monday professional services delivered through Upwork and private clients • ⭐ Consistently five-star client feedback • 🇺🇸 75 U.S. clients served, plus multiple across Europe • 🌍 Experience across more than fifteen industries • 🤝 Supported by an internal team of six specialists for fast, high-quality delivery I do not simply set up project management or CRM systems, but I also... I design and build complete business operating systems in Monday that remove manual work, give leadership real visibility, and keep teams aligned without chaos. With 18 years of project management experience and PMP certification, I bring both strategic execution discipline and deep Monday technical expertise to every implementation. I stay personally involved in every project. The difference is simple: expert strategy plus a skilled delivery team, not a random freelancer or a one-size-fits-all agency. 💡 What I bring to your organization 🧠 Strategy-first system design I start with business process consulting, not features. You get structured workflows, clean data models, and scalable architecture instead of brittle templates. ⚙️ Technical depth Advanced automations and integrations using Make, Zapier, n8n, and APIs. I routinely consolidate five or more disconnected tools into one operational backbone. 📈 Full lifecycle delivery Process mapping, architecture, automations, dashboards, onboarding, documentation, and long-term support. 🏆 Proven results More than 78 implementations across construction, manufacturing, insurance, legal, agencies, SaaS, field operations, wholesale, and more. Most clients return for multiple follow-on projects. 🎯 What you get working with me • 📊 Executive dashboards with real-time, decision-ready insights • ⚡ 50–80% reduction in manual work through automation • 📈 A system that scales as your team grows • 📚 Clear documentation so your team stays empowered after handoff ❌ Not a fit for • 💸 Cheap quick builds • 🧱 DIY duct-tape setups • ⏱️ Shortcut-driven projects ✅ A strong fit for • 👔 Founders, directors, and operations leaders • 📉 Teams outgrowing spreadsheets and fragmented tools • 🧠 Companies ready to make Monday their operational backbone

  • Project Workflows
  • Operations Management Software
  • Software Architecture & Design
  • CRM Automation
  • CRM Development
  • CRM Software
  • Workforce Management
  • Business Innovation
  • Digital Marketing Management
  • Digital Marketing Strategy
  • Implementation
Michelle R.

Mechanicsburg, Pennsylvania

$85/hr
5.0
128 jobs

Top 1% on Upwork · $400K+ earned · 5.0 rating. I go inside growing businesses and rebuild the operations, systems, and revenue infrastructure that are quietly costing time and money. Growing companies don't stall because they lack ambition. They stall because their systems can't keep up. The CRM nobody trusts. The automations that quietly fail. The founder is still manually checking everything because nothing truly runs without them. That's where I come in. 𝐖𝐡𝐲 𝐦𝐲 𝐛𝐚𝐜𝐤𝐠𝐫𝐨𝐮𝐧𝐝 𝐢𝐬 𝐝𝐢𝐟𝐟𝐞𝐫𝐞𝐧𝐭 Most CRM specialists think in workflows. I think in systems. Before I ever touched HubSpot, I built a Quality Management System from scratch for a Fortune 100 logistics company, led ISO 9001 certification end to end, and drove 25% year-over-year operational improvement in a 200+ person logistics operation. That experience taught me something most marketers never learn: how to design processes that are dependable, measurable, auditable, and built to scale, not just functional today. I then spent nearly three years embedded inside ActiveCampaign, one of the world's leading marketing automation platforms, building the CRM architecture, lifecycle automation, and reporting infrastructure that supports large-scale CRM, automation, and reporting operations, not just individual client accounts. That combination, operations discipline from the ground up plus deep MarTech expertise, is what makes the systems I build different from what most freelancers deliver. 𝐖𝐡𝐚𝐭 𝐈'𝐯𝐞 𝐛𝐮𝐢𝐥𝐭 • $17,000/month in ad spend savings by identifying zero-return channels and recommending platform migration • 40+ HubSpot portals rebuilt or architected from scratch • 800% increase in Google review volume in 30 days through process automation for a legal services marketing agency • Designed and implemented well over 1,000 automation workflows across CRM, marketing, sales, and operations platforms • ISO 9001 certification implemented at a Fortune 100 facility 𝐖𝐡𝐚𝐭 𝐈 𝐝𝐨 𝐢𝐧 𝐩𝐫𝐚𝐜𝐭𝐢𝐜𝐞 Most clients come to me with one of three situations. Their systems were set up by someone else and nobody fully understands them. Their CRM has data but the team doesn't trust it. Or the founder is still in every decision even though that was supposed to change months ago. All of these are fixable. I'm typically brought in by agencies, legal and professional services firms, SaaS companies, and founder-led businesses that have outgrown their current systems and need operational infrastructure that can support the next stage of growth. 𝐈 𝐡𝐞𝐥𝐩 𝐠𝐫𝐨𝐰𝐢𝐧𝐠 𝐜𝐨𝐦𝐩𝐚𝐧𝐢𝐞𝐬 𝐰𝐢𝐭𝐡: • HubSpot, GoHighLevel, and ActiveCampaign architecture, lifecycle automation, and pipeline operations • RevOps and GTM systems including deal tracking, lead routing, and marketing-to-sales handoff • AI-enabled workflow automation using Claude, ChatGPT, Zapier, and Make • Executive dashboards and KPI reporting leadership actually uses • SOP development and operational process documentation • Cross-functional project and program management 𝐖𝐡𝐚𝐭 𝐜𝐥𝐢𝐞𝐧𝐭𝐬 𝐜𝐨𝐧𝐬𝐢𝐬𝐭𝐞𝐧𝐭𝐥𝐲 𝐬𝐚𝐲: collaborative, solution oriented, fixes it fast, comes back when needed. Great businesses don't scale because they buy more software. They scale because their operations become predictable. That's where I come in.

  • ActiveCampaign
  • Marketing Automation
  • Email Marketing
  • HubSpot
  • Marketing Automation Strategy
  • Marketing Operations & Workflow
  • Zapier
  • Process Improvement
  • CRM Automation
  • SaaS
  • Data Integration
  • Data Management
  • Revenue Management
  • Business Operations
  • Program Management
  • KPI Metric Development
  • Automated Workflow

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