Hire the Best Business Process Reengineering Specialists
in the United States

I have 20 years in business, and for the last decade I’ve been contracting my services remotely. During my journey, I’ve been able to see how businesses operate from many different angles, and that’s where I developed my love for process improvement, workflow design, and operations performance improvement. In addition to the firsthand training I’ve gained through real work, I’ve strengthened my expertise with advanced studies in psychology and business analytics, giving me a deeper understanding of how people, systems, and operations interact. Most recently, I supported the headquarters of a large multi-unit franchise network (ERA Group), where I improved operations across compliance, contracts, marketing, IT, accounting, and executive leadership. I built automated tracking systems, cleaned up workflows, organized data structures, and created processes that made day-to-day operations smoother for both internal teams and franchisees. My work included invoice tracking automation, onboarding workflows, file management systems, KPI dashboards, and cross-department operational improvements. I also bring experience from the legal world, where I supported attorneys with case preparation, document organization, client communication, research, and administrative coordination. That experience strengthened my precision, structure, confidentiality awareness, and ability to operate under pressure — all qualities that carry into the systems work I do today. Key Skills, Tools & Areas of Experience: Process improvement & workflow optimization Operations performance improvement Systems analysis & operational redesign Monday.com — board structure, dashboards, automations, workflows Microsoft 365 — SharePoint, Excel, Power Automate, Teams Automated invoice tracking & accounts receivable workflows Data organization, custom reports & KPI dashboards File management systems & information architecture SOP creation, documentation & process mapping CRM setup, cleanup & workflow alignment Cross-department project coordination Legal administration, research & case preparation Executive support, client communication & high-volume task management I’m passionate about helping businesses run better. If you need clearer workflows, stronger processes, or organized systems, I’d be happy to partner with you and create solutions that truly support your team.

Behind every creative person, every small and growing business, is an Alfred. There comes a point in the development of every business where if an organizational overhaul doesn't take place, scaling isn't possible. That's where I come in. You might know exactly what you want, or you might have a general sense of unease. Many business owners know there are things that can be done better, but they aren't sure where to start and don't have the time to figure it out. I've spent years honing a carefully curated (but extensive) list of skills by working with small business teams and as a freelancer. These various experiences have given me invaluable insights into different industries, processes, tools and departments. I've had my hands in dozens of different projects and this has allowed me to analyze businesses and develop custom solutions. I've also worked really hard to become acclimated to as much technology as possible. I'm certified in Asana, Notion, Make.com, Quickbooks, Trainual and Gorgias. I'm expert-level in Clickup, Trello, Monday, Processstreet, Jira, Confluence, Hubspot, Hubstaff, Harvest, Front, and many more. Some of my specialty areas include: - Day to day direct executive support, project management or operations management - Acting as team communication leader and project manager ensuring efficient information sharing - Process development - Analyzing, streamlining and automating workflows - Tool recommendations, data migration, set up and training - Financials (Quickbooks, data transfers, budgets, action plans) I am a certified Quickbooks Pro Advisor! I am certified to help you optimize your usage of Quickbooks. - I specialize in choosing, setting up and executing project management software. I am well versed in all major options. I am also an Asana Together Certified Pro and Notion Certified. - Developing, launching and leading initiatives regarding efficiency, organization, team building, marketing, hiring, and more. - Resource management including HR, payroll and employee engagement - Long term goal planning, and breaking down those goals into achievable projects with specific steps and due dates - Putting out fires, reducing bottlenecks, and keeping things from falling through the cracks Certified in: Asana, Notion, Gorgias, Make.com, Trainual and Quickbooks Experienced in: Airtable Calendly Canva Clickup Clockify Confluence Dubsado Etsy Google Data Studio Google Products Harvest Hector Hexnode Highlevel Hive Hootsuite Hubspot Hubstaff Insightly Loomly Monday.com Office/Microsoft Products Paymo Post Affiliate Pro Processstreet Reclaim Shopify Sortly Sunsama Todoist Trello Various form tools (google forms, tidyform, notionforms, etc.) Verious email marketing tools (Mailchimp, infusionsoft, constant contact, keap, etc.) WordPress Wrike Zendesk Zoho And even more industry specific software (NutriAdmin, ServiceNow, ConnectWise, etc.)

Welcome! 👋🏽 Want your projects and team running like clockwork? You're in the right place! I design Asana and Monday workspaces that automate workflows, boost productivity, and give stakeholders clear visibility. Here’s how we make it happen: 🧠 Strategy + Process Mapping: I start by getting clear on how your business runs by doing discovery calls to dive in deeper. Then, I map your workflows, uncover gaps/bottlenecks, and design processes that support your goals. This gives you clarity, alignment, and a solid foundation for scalable systems and automation. 🛠 Custom Workspaces: Using your process maps as the blueprint, I create workspaces that align with your needs, optimizing collaboration, organization, and productivity for your team. This creates an organized, easy-to-use system that supports execution. ⚡️ Automated Workflows: I create custom rules and Zapier integrations to streamline workflows, reduce errors, keep hand-offs seamless, and free up your team to focus on what truly matters. This saves time, minimizes errors, and keeps workflows running smoothly. 📊 Reporting + Dashboards: I create custom dashboards and reports that give you deeper insights into goals (KPIs), project progress, and team performance. This gives you visibility and confidence in how things are tracking so you can make informed decisions. 👩🏽‍🏫 Training + Onboarding: I provide tailored training and onboarding sessions to ensure a smooth transition and help your team master the new workflows so everyone knows how to use them confidently. This supports adoption, consistency, and long-term success. My approach is simple and intentional. If you are looking for someone who can bring clarity to your operations and build systems that scale with you, I would love to help! - Nadia

I help founders and small business owners turn operational chaos into systems that run without them: clean CRMs, documented workflows, automated follow-up, SOPs, and financial visibility that let the business scale instead of living in the owner’s head. I’m a Business Operations Consultant with 13 years of institutional financial operations experience across Raymond James, Itaú International Securities, and Boreal Capital Management. I came up in regulated finance, where process errors were not an option, so the systems I build are structured, accurate, documented, and built to last. What I help with: • Operations Systems CRM build-outs, pipeline cleanup, intake-to-delivery workflows, SOPs, task tracking, team handoff processes, and owner dashboards. • AI & Workflow Automation Zapier, AI-assisted workflows, follow-up automation, lead routing, reminders, reporting systems, and process improvements that reduce manual admin without sacrificing accuracy. • CRM & Business Systems HubSpot, Flowlu, JobNimbus, ClickUp, Google Workspace, QuickBooks, BILL, and other tools that need to work together instead of creating more work. • Financial Operations Visibility QuickBooks Online/Desktop, reconciliations, month-end support, BILL, 1099s, sales tax, reporting, and bookkeeping cleanup so your operations and numbers tell the same story. • Operations Audits & Cleanups I find where time, money, leads, tasks, and information are leaking, then build the system that closes the gap. I’ve supported operations across roofing, HVAC, cleaning, real estate, legal, medical, SaaS, FinTech, and other service-based businesses that grew faster than the systems holding them together. Credentials: FINRA Series 99 | SIE | IRS Certified Tax Preparer | Licensed Life Insurance Agent Bilingual: Native English & Spanish Fully remote | U.S.-based in Miami | Responsive within hours Tell me where your operation is breaking down, and I’ll tell you exactly how I’d fix it, what should be automated, what should be documented, and what it takes to build it once so it stays fixed.

I help growing companies build scalable operational systems for project delivery, resource planning, and workflow management. Typical projects I support: • project delivery and operations system design • PMO and delivery framework development • resource planning and capacity management systems • client onboarding and implementation workflows • SOP libraries and operational playbooks • KPI dashboards and executive reporting • workflow automation and cross-team process optimization I step in to design scalable operational systems that restore clarity and control. With 10+ years leading enterprise initiatives for organizations including The Walt Disney Company and Johnson Controls, I specialize in building project delivery infrastructure that allows teams to scale without operational chaos. Typical projects I support • project management system architecture (monday com, Asana, ClickUp, Smartsheet) • PMO and delivery operations frameworks • client onboarding and implementation systems • resource planning and capacity management • SOP libraries and operational playbooks • KPI dashboards and executive reporting • workflow automation across teams While I frequently implement solutions in Monday com, my focus is on building scalable systems that can operate across tools and evolve with the business. • monday com • Workflow Automation • Project Management Office (PMO) • Business Process Improvement • Operations Management • Asana • ClickUp • Smartsheet • Process Improvement • Project Management

𝐈’𝐯𝐞 𝐡𝐞𝐥𝐩𝐞𝐝 𝐟𝐨𝐮𝐧𝐝𝐞𝐫𝐬 𝐚𝐧𝐝 𝐭𝐡𝐞𝐢𝐫 𝐭𝐞𝐚𝐦𝐬 𝐫𝐞𝐜𝐨𝐯𝐞𝐫 𝐨𝐯𝐞𝐫 $𝟐𝐌 𝐢𝐧 𝐫𝐞𝐯𝐞𝐧𝐮𝐞, 𝐬𝐚𝐯𝐞 𝟓𝟎𝟎𝟎+ 𝐡𝐨𝐮𝐫𝐬, 𝐚𝐧𝐝 𝐬𝐜𝐚𝐥𝐞 𝐰𝐢𝐭𝐡𝐨𝐮𝐭 𝐛𝐮𝐫𝐧𝐨𝐮𝐭. 𝐈 𝐝𝐞𝐬𝐢𝐠𝐧 𝐬𝐲𝐬𝐭𝐞𝐦𝐬 𝐭𝐡𝐚𝐭 𝐟𝐫𝐞𝐞 𝐟𝐨𝐮𝐧𝐝𝐞𝐫𝐬 𝐭𝐨 𝐥𝐞𝐚𝐝, 𝐧𝐨𝐭 𝐦𝐚𝐧𝐚𝐠𝐞. If your backend feels messy or reactive, I’ll help you bring order, accountability, and structure so your team can scale with confidence. What I Help With • Operations Design & System Buildout – Turn scattered workflows into clear, trackable systems • Project & Task Management Setup – Implement ClickUp, Notion, Asana, or HubSpot for alignment and delivery • Client & Team Onboarding Systems – Build repeatable onboarding that saves time and increases retention • Delegation Mapping & Automation Strategy – Simplify responsibilities and remove manual work • Fractional COO Support – Long-term partnership to keep systems running smoothly as you scale Recent Results • Founder involvement down 40% • Team capacity up 2.5x • $2M+ recovered in revenue • 5000+ hours saved • 38% higher client retention Clients Say “Antonio helped us turn our SaaS operations into something structured and measurable. Our team finally knows who owns what.” — Sarah, SaaS Founder (6-person team, 5K+ users) “He streamlined our onboarding and training into one clear system. The difference in delivery quality was instant.” — Derrick, Agency Founder (20-person team) “Antonio helped me shift from operator to CEO. His systems gave me clarity and confidence again.” — Emily, Therapy Practice Founder (10-person team) Most founders reach out when: • Projects are delayed or disorganized • The team relies on them for every decision • Systems exist, but no one follows them • Growth feels harder instead of easier I step in, diagnose what’s broken, and quietly build the systems that get you back in control. 𝐈𝐟 𝐲𝐨𝐮’𝐫𝐞 𝐭𝐢𝐫𝐞𝐝 𝐨𝐟 𝐛𝐞𝐢𝐧𝐠 𝐭𝐡𝐞 𝐛𝐨𝐭𝐭𝐥𝐞𝐧𝐞𝐜𝐤 𝐚𝐧𝐝 𝐦𝐢𝐬𝐬𝐢𝐧𝐠 𝐨𝐮𝐭 𝐨𝐧 𝐠𝐫𝐨𝐰𝐭𝐡, 𝐫𝐞𝐚𝐜𝐡 𝐨𝐮𝐭 𝐚𝐧𝐝 𝐥𝐞𝐭’𝐬 𝐭𝐚𝐥𝐤 𝐚𝐛𝐨𝐮𝐭 𝐡𝐨𝐰 𝐭𝐨 𝐬𝐢𝐦𝐩𝐥𝐢𝐟𝐲 𝐰𝐡𝐚𝐭’𝐬 𝐬𝐭𝐮𝐜𝐤.