Hire the Best Process Optimization Consultants
in the United States

I help businesses streamline operations, eliminate inefficiencies, and scale smarter through proven Business Process Improvement and Operational Excellence strategies. As a Process Improvement Consultant, I specialize in workflow optimization, process mapping, and continuous improvement using Lean and data-driven methodologies. My focus is to collaborate by developing a repeatable process that is faster, clearer, and more profitable. What I Help With • Business Process Mapping (BPMN, Visio, Lucidchart, MIRO, Figma) • Workflow Optimization & Automation Planning • SOP Development & Process Documentation • Operational Efficiency & Cost Reduction • Continuous Improvement Initiative • Cross-functional Process Alignment Results Clients See ✔ Reduced bottlenecks and cycle times ✔ Clear, standardized processes teams can follow ✔ Improved productivity and operational visibility ✔ Scalable systems that support growth I’ve worked with teams that needed to fix broken workflows, document tribal knowledge, prepare for growth, or improve performance without adding headcount. Whether you’re a startup building structure or an established company refining operations, I bring a structured, analytical, and collaborative approach to solving process challenges. Tools & Methods Lean Principles | Process Mapping | BPMN | Lucidchart | Microsoft Visio | SOP Design | Root Cause Analysis | Continuous Improvement Frameworks | Data Analysis If your operations feel messy, manual, or inefficient — I can help you turn them into organized, scalable systems that actually support your goals. Send a message and let’s map out where your processes can improve.

I help organizations and teams streamline workflows, improve performance, and deliver lasting results. With 20+ years of experience across Fortune 500 companies, e-commerce, and healthcare, I bring a proven mix of Lean, Agile, and facilitation expertise to every engagement. ✅ Process Optimization: Mapping workflows, simplifying operations, and identifying improvement opportunities that boost efficiency and scalability. ✅ Agile & Lean Leadership: Driving continuous improvement, program delivery, and cultural alignment. ✅ Operational Excellence: Implementing practical systems that create clarity, accountability, and measurable impact. Beyond consulting, I excel at leading operations directly. I drive day-to-day execution, stabilize business processes, and help teams regain rhythm during growth or transition. I’ve successfully guided cross-functional operations in dynamic environments, bringing structure to scaling teams and building repeatable systems that support both performance and culture. My approach combines practical strategy with hands-on execution, ensuring that recommendations don’t just look good on paper but deliver real results in motion. I’m also the author of Tilt: How Poker Reveals the Secrets to Resilient Leadership and Clear Decisions, where I translate lessons from the poker table into tools for leading under pressure. That same perspective helps me guide teams with clarity, composure, and follow-through. Clients hire me when they need a strategic consultant to optimize operations, a facilitator to guide improvement conversations, or a hands-on leader to help their team adopt Lean and Agile practices. I provide clarity, structure, and actionable solutions that sustain results. Let’s connect to explore how I can strengthen your systems and deliver lasting results. Message me today to discuss your project needs!

✅ Saved over $250k in software in payroll with automation ✅ Companies using my systems have generated over $10M in revenue ✅ AI Consulting for Executive Director at Morgan Stanley ✅ US Military AI Certified I’ve worked with AI since 2023 & I've worked with 38 businesses across 15+ industries during that time. Here’s some of my past experience: - I helped generate ~$4M for a charter bus company by creating a contracting tool. - I helped generate ~$9M in annual revenue for a law firm by making an AI lead qualification system. - I helped generate ~$5M in annual revenue for a door to door company by creating an automated lead scraper. - I revealed over $100k of lost revenue for a residential cleaning company by creating a KPI analytics system. - I recovered $10,000 of missed calls for a mobile instrument maintainer by creating an AI voicemail system. - I recovered $2,250 worth of monthly recurring revenue for a local MMA gym with an AI receptionist. - I helped recover $25,000 in revenue for an auto repair shop by creating an AI voicemail system.

I specialize in project management with over 12 years of experience in driving process improvements across diverse sectors, including food and beverage and packaging industries. I am skilled in project planning and execution, operations management, and continuous improvement methodologies such as root cause analysis and value stream mapping. My Green Belt certification complements my ability to streamline operations and enhance productivity in both union and non-union environments. I excel at leading cross-functional teams through complex challenges, ensuring that projects are delivered on time and meet organizational goals. With a background in chemical engineering, I bring a technical perspective to manufacturing operations, allowing me to implement innovative solutions that foster efficiency. If you need a results-oriented project manager to optimize your processes and drive measurable outcomes, let's discuss how I can contribute to your project's success.

You've built something real. You can see exactly where it's supposed to go. What you don't have yet is the operations and business systems to get it there without everything running through you. That's exactly what I build. Real operations strategy and clear, well managed execution, from lead gen and intake through delivery and retention, so every stage exceeds your clients expectations and your team carries their piece without coming back to you for every answer. Workflow automation and business systems built around your vision, not another template or cookie cutter framework. I've built this from the ground up six times as a fractional operations manager. Full operating systems and workflow automation, including AI where it actually saves you time not AI just because, covering everything a business needs to run and grow, from lead gen infrastructure to delivery systems and retention strategy, all without the founder in the middle of every decision. Besides full builds, I've come in on more than a dozen other businesses to audit, update, or rebuild the operations and systems that weren't holding their weight or overwhelming the founder. Coaching businesses, marketing agencies, SaaS companies, education and Info businesses, and plenty of others. It works across all of them for the same reason. The systems are built around YOUR vision and YOUR business, not some random recycled framework. Before any major changes happen, we map where the business is, where you want it to go, and what it'll take to close that gap without loading more on you and your team. That shapes what gets built, what gets fixed first, and what gets left alone. Most founders come to me buried in the day to day, every decision routed through them and every handoff dropped somewhere along the way. What changes is simple, the business runs without them in the middle of it. From a team capable of taking full ownership of their lanes to the AI and automations that reduces their mental load. Founders who have worked with me as their fractional operations manager consistently say this ends up being one of the smoothest working relationships they've ever had, because I know how to balance operations, strategy, and iteration with the human side of it all. Shoot me a message and I'll show you what's possible when the business doesn't need you in the middle of it.

I build structured operational systems that help small and medium-sized businesses operate with more clarity, organization, automation, and scalability. My work focuses on connecting departments, optimizing workflows, improving communication, standardizing operations, and creating infrastructure that allows businesses to grow through organized systems rather than operational chaos. After 10 years of experience building my own companies and consulting startup clients, I can help businesses improve and organize systems across multiple departments and operational layers including: • Marketing Department Brand identity, web infrastructure, content production systems, marketing workflows, social systems, tracking systems, advertising infrastructure, lead generation systems, audience retargeting, analytics integration • Sales Department CRM systems, lead databases, pipeline workflows, sales infrastructure, booking systems, phone systems, SMS systems, email systems, sales SOPs, client communication workflows • Operations Department Scheduling systems, customer flow, service delivery structure, execution workflows, operational analytics, internal coordination systems, workflow standardization, automation systems • Finance & Accounting Department POS systems, payment infrastructure, invoicing workflows, reporting systems, operational finance coordination, cost/payment tracking systems • HR & Team Coordination Onboarding systems, training structure, internal communication workflows, operational guidelines, role organization, team coordination systems • Procurement, Inventory & Logistics Supplier coordination, inventory systems, warehouse workflows, dispatch systems, equipment coordination, operational logistics structure • Technology & Infrastructure Website systems, cloud infrastructure, CRM integrations, automation workflows, AI systems, analytics infrastructure, operational software ecosystems • Legal & Compliance Support Operational documentation structure, internal compliance organization, business structure coordination, process documentation systems My approach combines operational structure, organizational management, and technology implementation to create scalable business systems that improve clarity, execution, communication, and long-term operational efficiency.