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Technical Business Analyst, Product Manager & Project Management Consultant with 16+ years of experience delivering data-driven digital solutions in 4 core industries: 🔹Banking 🔹Fintech 🔹Insurance 🔹Human Resources My tenure with Tier-1 organizations like JP Morgan Chase ( 7 Years) , Capgemini (4 Years ) , and Aon Hewitt (2 Years) has endowed me with: 🔹Deep domain expertise 🔹A proven track record of driving results in high-stakes enterprise environments I specialize in: 🔹Evaluating systems, processes, and user experiences 🔹Bridging the gap between business stakeholders and technology teams 🔹Translating ambiguous business problems into clear, structured requirements, process designs, and actionable delivery plans Whether you need: 🔹 A Business Requirements Documentation (BRD) crafted from scratch 🔹 Functional Requirements Documents (FRD) 🔹 User Stories & Acceptance Criteria 🔹 Agile/Scrum Documentation 🔹 An Agile team led through a complex sprint cycle 🔹 A system implementation managed end-to-end 🔹 UAT Planning & Support 🔹 Process Flow Diagrams 🔹 Gap Analysis 🔹 Data Mapping & Workflow Documentation 🔹 Stakeholder Communication 🔹 Project Coordination & Delivery Support I bring structured thinking, strong communication, and enterprise-level execution to every engagement. 𝗞𝗘𝗬 𝗘𝗫𝗣𝗘𝗥𝗧𝗜𝗦𝗘 📌 Business Analysis Requirement Gathering • Functional Analysis • Documentation • Technical Writing • Workflow Analysis • Process Improvement • UAT • Functional Testing • Production Support • Business Process Design • SOPs • Roadmap Delivery 📌 Agile & Project Management Sprint Planning • User Stories • Backlog Management • Stakeholder Management • Risk Assessment • Status Reporting • Vendor Coordination 📌 Domain Expertise Banking • Credit Cards • Fintech • Insurance • HR Systems • Clinical Research • Data Management 📌 Data & Technical Skills SQL • SAS • Informatica • Teradata • ETL • Data Mapping • Data Quality • Reporting 📌 Tools & Platforms Jira • Confluence • MS Excel • MS Project • SharePoint • Tableau • Power BI • Salesforce CRM • ERP Oracle HCM, SAP HR 📌 Methodologies Agile • Scrum • Waterfall • SAFe ✅ Why clients work with me: ✔ I offer a unique combination of Business Analyst, Project Manager, Product Manager, Client Engagement Manager, Client Interview, Operation Consultant, Operation Manager, Business Manager, Technical Business Analyst, Operation Team Member, Business Development Manager and communication leadership roles which are typically handled by separate resources. ✔I serve as a central coordination partner across clients, stakeholders, and delivery teams — simplifying collaboration and improving execution efficiency across projects. ✔ Clear and structured documentation ✔ Strong business-to-technology communication ✔ Enterprise project experience ✔ Reliable stakeholder management ✔ Fast learning and problem-solving ability ✔ Detail-oriented delivery approach In addition to delivery roles, I have participated in hiring panels, helping organizations evaluate candidates and align talent with business and team needs. Clients consistently value my ability to clarify complex requirements, bridge business and technology teams, and drive projects towards successful outcomes, as reflected in my portfolio items Let’s discuss how I can help streamline your requirements and bring delivery excellence to your next project. Thank you!

Level III IT Consultant that works for other MSPs and IT Consultants. Self-taught IT professional with over 30 years of network administration experience, including almost 30 years specializing in both Windows Server based LAN/WAN and Red Hat Enterprise Linux derivative LAN/WAN networks. I have over 25 years experience with website hosting, cPanel/WHM, and LTS Linux distribution server management. I bring decades of expertise in delivering IT services for a wide range of clients. I have relevant experience in network design, cybersecurity, web development, server management, cloud solutions, and more. I have worked with startups, nonprofits, corporations, government, enterprise, and numerous small businesses in a wide variety of sectors. I am based in the Chicago area and offer remote and on-site support nationwide. I skillfully coordinate projects with daily client commitments, ensuring high standards, timely delivery, and clear communication, delivering results that boost efficiency and profitability. I primarily stick to Level III IT consulting work and I am very selective when accepting contracts. Specializations: - Networking & Security: Expertise in SonicWall, Cisco, Meraki, Fortinet, UniFi/Ubiquiti, Netgear, TP-Link/Omada, etc. I configure firewalls, switches, bridges, Wi-Fi, VPNs, 2FA/MFA, etc. for secure, scalable networks that protect and empower businesses. - Almost 30 years managing cPanel/WHM servers, handling DNS, POP3/IMAP mail, Microsoft 365, Google Workspace, and Apache/PHP/MySQL on RHEL, CentOS, and AlmaLinux for reliable hosting and maximum uptime. - Microsoft: Skilled from DOS/Windows 3 to modern Windows 11 & Server 2025, with Microsoft 365 administration and migration expertise for seamless operations. Relevant experience with Entra, Intune, and Active Directory Group Policy implementation and integration. - Long time user of the Apple ecosystem. From Mac OS 8 to macOS Tahoe, iOS, iPadOS, etc. - Server Management: Physical/virtual server virtualization, automated backups, scripting to streamline deployments, reduce costs. Amazon, Microsoft, Google, etc. - Cloud & Emerging Tech: Azure/Hyper-V migrations, IoT integration for scalable, innovative solutions that drive growth. Industry Experience: - Medical/Dental: Delivered HIPAA-compliant IT for secure data management, compliance. - Automotive: Support for Dealer Management Systems, optimizing sales/service operations. - Corporate Offices: Secure networks, cybersecurity for productivity, reliability. - Warehouses: Access control, structured wiring for connectivity, safety. - Small Businesses/Remote: Tailored IT for scalability, cost-efficiency, growth. What I Offer: - Design/secure networks for reliability, scalability, growth. - Manage cPanel/WHM for seamless hosting (DNS, mail, Apache/PHP/MySQL). - Virtualize servers to optimize resources, cut costs. - Strengthen cybersecurity with modern tools, best practices. - Automate server tasks to save time, streamline operations. - Consult and train individual IT professionals for enhanced productivity and performance. Business & Leadership: As a freelancer, I optimize IT systems, streamline processes, and deliver measurable outcomes. My self-taught expertise enables rapid learning and system redesign for efficiency, with a client-focused approach. I adapt to each project’s needs, ensuring solutions align with business goals through clear communication and reliable execution, building trust with every deliverable. Military Experience: Decorated U.S. Navy veteran (Operation Desert Shield/Storm), served 5 years with Patrol Squadron 26 (P-3C Orion), earning a Navy Achievement Medal for technical expertise. This discipline drives my precision, reliability, and commitment to excellence in every project. Rates & Availability: - UpWork: I primarily use Microsoft Teams, but also have GoTo Meeting. I can support Zoom and have a ConnectWise ScreenConnect account via my company, Ateki LLC. My office, which is a small podcasting studio, uses several Windows 11 workstations connected with Mouse without Borders for seamless workflow. My hourly rate on UpWork varies by my current client workload. - On-Site Services: I travel regularly for clients and client projects. I charge a flat rate of $225 per hour (or $1,800 per day) plus expenses. Initial payments for small jobs are fifty percent of the labor and one hundred percent of expected expenses in advance.

After years of working with top consulting firms like Bain and McKinsey, I now offer my services as a freelancer to reduce overhead costs and make top-tier consulting services available to my clients at a much more reasonable rate. I specialize in business plan development, financial modeling, data analytics, and healthcare technologies (EMR/EHR, ERP, SCM, CRM, AI/IA). I have 15 years of experience across biotech, healthcare startups, big 4 consulting, healthcare delivery organizations, and healthcare payers.

I’m an AI strategist and technical lead with a strong track record of helping organizations unlock business value through scalable, responsible AI solutions. At NVIDIA, I lead AI enablement initiatives for startups and SMEs, designing strategies that align AI adoption with real-world business goals across sectors including finance, health, and enterprise SaaS. I’ve previously developed and deployed large language models (LLMs) for healthcare, retail, and pharmacy use cases—ranging from custom chatbots and RAG pipelines to fine-tuned, cloud-hosted models for privacy-sensitive environments. I specialize in scoping high-impact AI use cases, building AI agents that support decision-making and operations, and leading cross-functional teams through the full ML lifecycle—from prototyping to performance monitoring. My background combines deep technical fluency (Python, cloud deployment, vector databases) with a strategic lens shaped by experience at Morgan Stanley, Merck Ventures, and as the co-founder of a venture studio focused on AI and innovation.

I’m a Fractional CIO/CISO with over 20 years of progressive IT leadership experience. My career began with deep technical roots in IT infrastructure and networking, evolving over the last 7+ years into full executive responsibility leading technology strategy, cybersecurity, and digital transformation for FDA-regulated biopharmaceutical organizations. I specialize in helping companies bridge technical execution with business outcomes by building secure, scalable IT foundations while maintaining strict regulatory compliance. Key areas where I help clients: - Fractional CIO/CISO support - IT strategy and digital transformation roadmaps - Cybersecurity program development and ransomware resilience - Regulatory compliance (FDA, HIPAA, NIST, GxP) - IT governance, risk management, and data protection - Greenfield infrastructure architecture and secure platform buildouts - SaaS evaluation and technology vendor optimization Recent highlights: - Built the complete technology ecosystem and NIST-based security architecture for a PE-backed biopharmaceutical startup preparing for national market launch - As Division CIO at a global $3b+ organization, scaled IT operations across 180+ sites while managing a $35M P&L and leading a 45-person team - Engineered ransomware recovery for 150+ locations with zero data loss in 7 days I bring a unique combination of hands-on technical expertise, strategic vision, and operational discipline developed through military service (USMC) and leading technology in highly regulated environments. Whether you need a targeted security/compliance assessment, IT strategy support, or ongoing fractional leadership, I deliver practical solutions focused on real business results. Let’s schedule a consultation to discuss your specific challenges.

As a dedicated father, husband, and business owner, I am a technology leader with over 20 years of experience in driving innovation and business growth. My passion lies in leveraging my curiosity, technical expertise, and business acumen to solve technology challenges for businesses. Known as the "MacGyver of Tech," I thrive on problem-solving and innovation, bringing a unique blend of engineering, disruptive technology design, and data science to every project. I have significant experience working with companies and teams of all sizes, consistently leading IT initiatives that enhance operational excellence and cost-effectiveness. As an expert in Artificial Intelligence with extensive experience in ChatGPT, I specialize in helping companies organize, formalize, fundraise, and execute rapid growth strategies. My ability to bridge the gap between technology and business enables me to foster innovation and deliver tangible results. I am always eager to connect with like-minded professionals and explore opportunities to collaborate on transformative projects. My personal specialties include: AI, email deliverability (MX, SPF, DKIM, DMARC, TXT), mobile app development (iOS, Android), technology consulting, CRM (Hubspot, Salesforce) builds, business analysis, operations, email marketing, lead generation, and product development launches.