Hire the Best Consultants in Louisiana

I build operational infrastructure for founder-led agencies, consultancies, and growing companies — the documented processes, scoped onboarding, workflows, and SOPs that let a founder stop being the bottleneck in their own business. Background: 13+ years of ops and research at Nielsen and GfK. Business Process Improvement (six sigma based) methodology applied to real, messy business problems. Now translated for teams of 5-25. ━━━━━━━━━━━━━━━━━━━━━━ Recent Client Work Onboarding redesign: 2 weeks → 3 days ~66 hours/month recovered through workflow rebuild 13+ pain points mapped and prioritized for a PE-backed staffing firm ClickUp builds, executive travel SOPs, content standards systems shipped ━━━━━━━━━━━━━━━━━━━━━━ How I Work I'm best for: founders who've grown a business on their own expertise and are now drowning in the operational layer they never built. I'm a poor fit for: companies looking for someone to run their existing systems vs. design new ones, or projects where "strategy" means a deck and a goodbye. Understand before prescribing — I ask a lot of questions before I make a single recommendation Document what exists — You can't improve what you can't see Design for adoption — Solutions only work if your team will actually use them Execute alongside you — I'm not a deck-and-disappear consultant ━━━━━━━━━━━━━━━━━━━━━━ Send me a message with what's not working. I offer a 30-minute intro call and can typically start within a week.

I work with small to mid-size law firms (1-50 attorneys) on legal operations, business infrastructure, workflow design, technology implementation, and AI strategy. I have built a proprietary diagnostic that audits a firm across People, Process, and Technology/Data, scores where you are today, and maps a prioritized path forward. 15+ years in the legal industry spanning paralegal work, business development, legal technology, and legal operations across personal injury, insurance defense, family law, estate planning, and litigation. I have held every role inside a law firm except attorney. That means I understand the business side of running a firm, not just the legal side. I am the founder of Gaia Allies, a consultancy built for law firms navigating growth, operational transformation, and AI adoption. I hold a paralegal certificate, am pursuing a graduate degree at Harvard, and am a member of Harvard Innovation Labs, Women Defining AI, and the Corporate Legal Operations Consortium (CLOC). What I help firms with: 🔹Building the operational infrastructure that lets a firm scale without adding headcount 🔹Designing business development and client intake systems that convert and retain 🔹Optimizing workflows across the full case lifecycle from first call through resolution 🔹Auditing and improving how firms use their existing technology stack 🔹Creating SOPs, process documentation, and quality control systems 🔹Training attorneys and support staff on tools they are paying for but underutilizing 🔹Evaluating and implementing new technology including AI tools where they make sense 🔹Serving as a fractional COO or Chief AI Officer for firms that need ongoing leadership ✳️New to Upwork. Not New to the Work While I am new to Upwork, I bring a long track record of success and multiple legal-industry recommendations from attorneys, general counsel, and firm leaders who can speak to my work. My résumé and references are available upon request. Looking forward, Amy

I am a season medical biller and coder with over 10 years in the industry. With experience from a small and medium practices and large billing companies, I know the ins and outs of commercial, Medicare/Medicaid, and Work Comp billing. If you are looking to outsource parts or all of your revenue cycle tasks, clean up your outstanding AR, or even need an expert to diagnose issues in your billing department workflow, I am the expert you have been looking for.

Most organizations don't need another project manager—they need better execution. For more than 15 years, I've helped businesses create operational clarity, improve accountability, implement scalable systems, and deliver strategic initiatives successfully. I've led 400+ projects across multiple industries while building PMOs, optimizing business processes, implementing project management platforms, and creating executive reporting systems that give leaders real visibility into performance. Whether you're scaling, struggling with operational bottlenecks, implementing new software, or trying to gain control over a growing portfolio of work, I help transform complexity into clear, repeatable systems that drive results. Experience at a Glance * Led more than 400 projects across Fortune 500 companies, nonprofits, startups, construction, energy, retail, technology, and professional services organizations. *Nearly a decade of experience designing, implementing, and optimizing software environments, including executive dashboards, portfolio management frameworks, resource planning systems, workflow automation, and cross-functional reporting. *I partner with executives and department leaders to improve operational performance, increase visibility, and establish systems that scale with organizational growth. Services Offered Operational Excellence * Process improvement * SOP development * Workflow optimization * Operational assessments PMO & Governance * PMO creation * Portfolio management * Project governance * Resource planning Software Implementation * monday * Asana * Smartsheet * ClickUp * Notion Executive Visibility * KPI dashboards * Reporting frameworks * Portfolio reporting * Leadership dashboards Differentiation Many consultants leave behind a completed project. I leave behind: * Processes * Governance * Documentation * Reporting * Dashboards * Training * Adoption That's operational excellence.

I have 20+ years of sales and marketing experience, coupled with an MBA degree. In my previous W2 career, I worked as a full-time sales rep, business development manager, and Director of Sales & Marketing of a regional 8 member sales team. Since 2020 I have worked full time as a sales and marketing freelancer / consultant and now also operate as a legal entity. I work on an hourly basis only - no fix bid projects or commission-only pay structures. My services include: - Account management - Client relationship building - Cold calls - Copywriting and content development - CRM implementation - Email marketing - Lead generation - Market and competitor research - Outbound multi-channel strategy development - Sales pitch decks and presentations - Sales planning and process development - Sales proposals - Social media planning My expertise is with B2B service based organizations in a variety of industries, stages of growth and geographical locations. Client examples include: - CDP SaaS-based product - Commercial office real estate company - Corporate housing - Ecommerce marketplace SaaS start-up - EHR-integrated technology platform for healthcare - Environmental services company - Event planning services company - Financial planning advisory firm - Herbal extract products for nutraceutical industry - Nonprofit and caused-based sales and marketing services - Offshore supply vessel service provider - Oil & Gas offshore labor and services company - Web application / software development company Please message me if you'd like to review a list of specific client and project references. I look forward to speaking with you and discussing how I may help your business to grow.

As a Certified Salesforce Consulting Partner with extensive expertise across Salesforce Marketing Cloud, Pardot, and core CRM (Sales, Service, and Data Cloud), I bring more than a decade of hands-on experience in marketing automation, CRM implementation, and client enablement. My approach blends technical excellence with a deep commitment to empowering clients by delivering tailored, strategic solutions that drive growth and efficiency. K E Y • E X P E R T I S E Salesforce Marketing Cloud Email Studio | Automation Studio | Journey Builder | Mobile Studio | Personalization | & more Pardot Campaign setup | Lead Scoring & Grading | Marketing Automation Workflows Salesforce Core CRM Sales Cloud | Service Cloud | Data Cloud Salesforce AI Einstein | AgentForce | Prompt Builder S P E C I A L I Z E D • S E R V I C E S CAMPAIGN MANAGEMENT Full lifecycle campaign management, from strategy and execution to reporting and optimization. MANAGED SERVICES Ongoing Salesforce and Marketing Cloud support for businesses needing continuous, scalable support. SYSTEM AUDITS Comprehensive reviews of your Salesforce and Marketing Cloud environments to optimize performance, data security, and compliance. CUSTOM SOLUTION DESIGN & IMPLEMENTATION Tailored Salesforce and Marketing Cloud solutions that align with your business goals, ensuring seamless integration and measurable results. TRAINING & ENABLEMENT Hands-on training for your teams to maximize platform adoption, including both foundational and advanced technical sessions. W H A T • S E T S • M E • A P A R T A background as a former bartender turned engineer, which allows me to communicate technical concepts in a way that resonates with non-technical stakeholders. This gives me the unique ability to bridge the gap between business needs and technology, enabling informed decision-making and productive collaboration. Proven track record of client enablement, from design to implementation, ensuring businesses can maximize their investment in Salesforce and Marketing Cloud technologies. Cybersecurity training, ensuring all custom solutions adhere to best practices, especially in data security and compliance for enterprise-level businesses. Extensive experience with new account setups (including IP warming and technical infrastructure setup) for organizations ranging from enterprise to small-to-medium businesses. T E C H N I C A L • S K I L L S • & • T O O L S ▲ AMPscript & SQL Advanced scripting and query languages for personalized email marketing and data management within Salesforce Marketing Cloud. ▲ HTML/CSS & JavaScript Proficient in custom email and landing page development, responsive design, and interactive content within Marketing Cloud and Pardot. ▲ Apex & Visualforce For custom Salesforce development, building tailored solutions that extend standard Salesforce functionality. ▲ Salesforce REST & SOAP APIs Experience in integrating third-party systems with Salesforce and Marketing Cloud through API integrations. ▲ Journey Builder Complex customer journeys across multiple channels (email, SMS, push notifications) with built-in analytics and optimization. ▲ Automation Studio Setting up multi-step automations using SQL queries, file transfers, and API event triggers to automate processes. ▲ Data Extensions & Contact Builder Expert in creating and managing data extensions, contact attributes, and relationships for personalized marketing efforts. ▲ Mobile Push & MobileConnect Implementing push notifications and SMS messaging strategies for mobile marketing. ▲ Security & Compliance In-depth understanding of security standards (GDPR, CAN-SPAM, CASL) and implementing best practices for data protection and compliance within Salesforce ecosystems. ▲ Data Cloud (CDP) Proficient in data ingestion, unification, and activation across marketing, sales, and service, delivering hyper-personalized customer experiences. ▲ AgentForce Skilled in deploying AI-driven features like Einstein Bots, automated case routing, and knowledge management for more efficient customer support. ▲ PromptBuilder Expertise in designing AI-powered automated conversations, building templates for sales and service interactions, and using natural language processing (NLP) to optimize customer responses. Whether you're a small business looking to scale or an enterprise seeking advanced automation and AI integrations, I’m here to provide strategic guidance and hands-on support. Currently open to remote contract positions (short, mid, or long-term), as well as consulting engagements.