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I'm a Senior Product Manager and Product Owner specializing in AI-driven products. Currently AI Product Owner at a smart-tourism startup, where I own the full product roadmap end-to-end, run sprint planning and engineering ceremonies, define LLM and RAG feature requirements, and ship production AI features across leading frontier models from OpenAI, Anthropic, and Google. Before that, I led national-scale AI platform delivery and project management for Egypt's Ministry of Higher Education across 27 universities, including an adaptive AI tutor, a RAG-powered research platform built on the Egyptian Knowledge Bank, and a K-12 AI assessment platform. I owned the AI Solutions Nano Courses program end-to-end: 5,000+ registrations, 2,000+ live participants, and 4 multilingual onboarding webinars. What I help clients with: • Product Management and Product Ownership: Roadmaps, PRDs, user stories, acceptance criteria, sprint planning, backlog grooming, stakeholder alignment, and measurable success metrics • AI product strategy: Translate ambiguous founder or exec vision into prioritized roadmaps tied to business outcomes • LLM evaluation and selection: Compare frontier models on cost, latency, output quality, and context limits before you commit engineering hours • RAG and agentic systems: Design retrieval architecture, prompt strategies, and agent workflows that actually ship rather than stalling in proof-of-concept purgatory • Project management across teams — Run cross-functional delivery in Jira, Trello, Smartsheet, Asana, and Monday platforms; concurrent multi-client and multi-program execution without quality slipping • Rapid prototyping with modern AI-first tooling(like v0 or Lovable): Validate product ideas in days, not sprints; replace static mockups in stakeholder reviews with live, deployable prototypes • EdTech and B2G delivery: Multi-institution rollouts, adoption programs for non-technical educators, and stakeholder dynamics that make government contracts work My background also includes Lean Six Sigma at Medtronic on FDA-regulated production lines, and CEO experience taking a 200+ person organization from operating losses to 15% profitability. So when I say outcomes over demos, I mean it from both an engineering-discipline and a P&L perspective. Best fit: founders shipping their first AI feature, EdTech teams scaling LLM-powered learning, product leaders who need a senior PM partner to take an idea from "we should try AI" to a working product, or organizations that need a Product Owner who can also run the project management discipline behind delivery. I'm available in the ET and CET time zones; I'm a US citizen, open to travel, and available immediately. Send a message and let's talk about what you're trying to build.

A phone or Skype conversation will set your mind at ease that I have the skills and PASSION for doing excellent work, and (so I’ve been told) I’m an easy guy to work with. I have a Masters degree in accounting, over 20 years of experience as an accounting manager in a variety of public and private companies, and five years as an auditor for KPMG. I’m a Quickbooks Pro Advisor and I have strong Excel skills. Most important, I know how to work in a virtual world and keep things under control.

I specialize in sustainability analysis and AutoCAD drafting for civil, environmental, and water infrastructure projects. With a background in engineering design and environmental impact assessment, I provide data-driven solutions to improve project efficiency, reduce environmental footprints, and ensure regulatory compliance. What I Offer: ✔ Sustainability Analysis & Impact Assessment – Energy efficiency, water conservation, and eco-friendly infrastructure solutions. ✔ AutoCAD & Civil 3D Drafting – Site plans, grading, drainage, and structural layouts. ✔ Water & Wastewater System Design – Pump stations, treatment plants, and diversion structures. ✔ Regulatory Compliance & Permitting Support – CDPHE approvals, environmental reports, and permit-ready drawings. ✔ GIS Mapping & Data Visualization – Land use planning, resource management, and geospatial analysis. Software Expertise: - AutoCAD & Civil 3D & Plant 3D - ArcGIS / QGIS - Energy & Water Modeling Software I am committed to delivering high-quality, precise, and sustainable designs to support your project goals. Let’s collaborate to create efficient and environmentally responsible solutions!

I help businesses turn disconnected tools, inconsistent processes, and scattered information into practical operating systems supported by AI, automation, and clear documentation. My work combines AI workflow design, business process improvement, system integration, operational governance, and training. I build and teach solutions using Claude Cowork, Claude Projects, ChatGPT, Gemini, Microsoft Copilot, APIs, CRMs, Microsoft 365, Google Workspace, and the tools a business already relies on. Current consulting work: • Building an AI-assisted prospecting and workflow system for a New York City real estate business, including owner research, CRM and API integrations, spreadsheet analysis, lead prioritization, and market research workflows • Building a private executive AI workspace for an active investor, including market and investment research, legal and fund-document analysis, correspondence drafted in his voice, and reusable voice-driven workflows • Supporting an operational infrastructure program for a multi-state healthcare services company, including company-wide policies, SOPs, process governance, compliance documentation, approval structures, and standardized operating frameworks • Helping an e-commerce business improve AI adoption, analytics reporting, conversion tracking, and cross-platform visibility across Shopify, Google Analytics, Google Ads, and Amazon Before launching Haven Point Consulting, I led complex operational initiatives at Microsoft supporting Fortune 500 customers and high-value commercial operations. Enterprise operations highlights: • Supported more than $2.5 billion in commercial pipeline during a single fiscal year • Supported $420 million in commercial deal operations during a single quarter • Designed and improved workflows across teams, systems, and business processes • Managed high-stakes operational work where accuracy, documentation, and follow-through were essential How I can help: • AI workflow design and implementation Build Claude, ChatGPT, Gemini, and Copilot workflows for research, reporting, knowledge management, content development, client-facing websites and marketing, client operations, and repetitive administrative work. • Business-system integration Connect AI with CRMs, Microsoft 365, Google Workspace, APIs, databases, and existing business tools. This can include custom MCP solutions when appropriate. • AI consulting, coaching, and training Create practical AI workspaces, reusable processes, and team training so you understand how to use and maintain the system after implementation. • Operations and workflow improvement Analyze current processes, identify duplication and gaps, redesign workflows, document SOPs, and create scalable operating systems. • Operational documentation and governance Develop policies, procedures, process documentation, approval structures, and governance frameworks that create consistency and support long-term growth. I am a Prosci Certified Change Practitioner, so adoption and usability are built into my approach. I do not simply introduce another platform. I determine how the work should flow, what each system should own, and where AI, automation, or clearer documentation will create meaningful value. If you need help connecting your tools, redesigning a workflow, building an AI-supported operating system, strengthening your operational foundation, or training your team to use AI effectively, let’s discuss your project.

Why Hire Me as Your Pre-Sales Consultant? Because hiring salespeople, SDRs, or lead-generation agencies before you know exactly who will buy, why they will buy, and what will get them into a serious conversation can become an expensive experiment. I bring more than four decades of experience in complex B2B technology sales, including enterprise sales and management with AT&T, Lucent Technologies, Siemens, and Xerox. Since 2011, I've worked independently with founders and technology companies on the difficult territory between having a good product and having a repeatable way to sell it. That's where I work today as a Pre-Sales Consultant. I'm not applying to become another SDR, cold caller, or outsourced salesperson. I help build the commercial foundation before you scale sales. My work typically includes: • Defining and validating your true Ideal Customer Profile. • Evaluating your value proposition - from the buyer's perspective. • Translating technical capabilities into business outcomes. • Testing positioning, messaging, and pricing assumptions. • Identifying decision-makers and buying influences. • Developing target-account and market-entry strategies. • Structuring pilot and market-validation programs. • Building CRM, pipeline, and reporting frameworks. • Identifying gaps in your sales process before you spend heavily on execution. Before spending tens of thousands of dollars every month on SDRs, databases, automation, email infrastructure, and lead-generation programs, we should know whether the underlying commercial assumptions are sound. My objective is to answer a simple question: Are you ready to scale sales, or are you about to spend a lot of money discovering that you weren't? If we work together, my goal isn't to make myself indispensable. It's to leave you with a clearer ICP, stronger positioning, better understanding of your buyers, a practical commercialization strategy, an organized pipeline, and a repeatable sales foundation that other people can execute.

Behind every creative person and every small, growing business is an Alfred. Every business reaches a point where scaling isn't possible without an organizational overhaul. That's where I come in. You might know exactly what you want, or you might have a general sense of unease. Many business owners know there are things they can do better, but they aren't sure where to start and don't have the time to figure it out. I've spent years honing a carefully curated (but extensive) skill set by working with small business teams and as a freelancer. These various experiences have given me invaluable insights into different industries, processes, tools, and departments. I've worked on hundreds of projects, which has allowed me to analyze businesses and develop custom solutions. I've also worked hard to become comfortable with as much technology as possible. I'm certified in Asana, Notion, Make, QuickBooks, Trainual, and Gorgias. I'm expert-level in ClickUp, Trello, Monday, ProcessStreet, Jira, Confluence, HubSpot, Hubstaff, Harvest, Front, and many more. Some of my specialty areas include: - Day-to-day direct executive support, project management, or operations management - Acting as team communication leader and project manager, ensuring efficient information sharing - Process development - Analyzing, streamlining, and automating workflows - Tool recommendations, data migration, setup, and training - Financials (QuickBooks, data transfers, budgets, action plans). I am a certified QuickBooks ProAdvisor! I am certified to help you optimize your usage of QuickBooks. - I specialize in choosing, setting up, and executing project management software. I am well-versed in all major options. I am an Asana Together Certified Pro and Notion Certified. - Developing, launching, and leading initiatives regarding efficiency, organization, team building, marketing, hiring, and more. - Resource management, including HR, payroll, and employee engagement - Long-term goal planning and breaking down those goals into achievable projects with specific steps and due dates - Putting out fires, reducing bottlenecks, and keeping things from falling through the cracks Certified in: GoHighLevel, HubSpot, Asana, Notion, Gorgias, Make, Trainual, and QuickBooks Experienced in: Airtable Calendly Canva Clickup Clockify Confluence Dubsado Etsy GoHighLevel Google Data Studio Google Products Harvest Hector Hexnode Hive Hootsuite Hubspot Hubstaff Insightly Loomly Monday Office/Microsoft Products Paymo Post Affiliate Pro Processstreet Reclaim Shopify Sortly Sunsama Todoist Trello Various form tools (Google Forms, TidyForm, Notion Forms, etc.) Various email marketing tools (Mailchimp, Infusionsoft, Constant Contact, Keap, etc.) WordPress Wrike Zendesk Zoho And even more industry-specific software (NutriAdmin, ServiceNow, ConnectWise, etc.)