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With over 16 years of experience across industries as far-ranging and disparate as aircraft maintenance, ecommerce fulfillment, oil and gas, immigration law, healthcare, and education, among others, am proud to be entering a fourth year as a one-hundred-percent, location-independent consultant. I endeavor to continue to LEARN HARD and WORK HARDER! I have led multiple global organizations that range in size from 50 to 300 personnel and specialize in e-tail, e-commerce, and retail migration. I also have a 'traditional' logistics skillset, especially when it comes to aircraft operations, airframe logistics, project management, inventory control, and continuous process improvement. Bottom-line is that I produce high-quality work on time, on cost, and on spec and which is backed by not one, but TWO Lean Six Sigma Black Belt certifications (USAF and GE). I have a Bachelor of Science in Foreign Area Studies with a minor in Russian and general engineering as well as a Master of Science in Logistics Management. I completed all coursework for my MBA at Strathclyde Business School in Scotland in September 2019. I am a bibliophile and runner that is passionate about leadership, learning, management, think tanks, writing, politics, and current events. Thank you in advance for your time.

I help businesses reduce costs, eliminate waste, and boost efficiency through Lean and Six Sigma methods. With 40+ years in manufacturing engineering and operations, I’ve led projects that improved quality, accelerated throughput, and saved clients millions. I have also created course material and taught numerous Green Belt/ Black Six Sigma, Excel, Minitab, Design of Experiments and other statistical software classes. If you’re struggling with delays, bottlenecks, or high defect rates, I can help you identify root causes, implement sustainable improvements, and deliver measurable ROI. If you need to take your career to a next level, I'm here to provide training and 1:1 hands on assistance. What I Offer: - Process Optimization & Lean Implementation – streamline workflows, reduce cycle time, and remove bottlenecks - Six Sigma Projects (DMAIC / DMADV) – data-driven problem solving, defect reduction, and process capability improvement - Training & Coaching – teach and mentor teams in Lean, Six Sigma, and problem-solving methods - Root Cause Analysis – identify and eliminate recurring issues that impact cost, quality, or delivery - KPI Development & Dashboards – define metrics that matter, and track improvements with clear visuals - Operational Excellence Audits – evaluate current processes and design a roadmap to improvement Why Clients Choose Me: - Certified Six Sigma Black Belt with hands-on industry experience (not just theory) - 40+ years of proven results in manufacturing, engineering, and operations - Strong communicator who adapts complex methods into practical steps for your team - Focused on measurable results: cycle time, yield, cost savings, customer satisfaction Let’s Work Together: If you need to fix broken processes, boost efficiency, or hit aggressive business goals, I can help. Message me today to discuss your project—I’m ready to help you deliver results.

PMP-certified Program Manager and Lean Six Sigma Black Belt specializing in supply chain, product, and project management. I bring structure, strategy, and execution to complex operations, from global logistics and vendor management to product launches and digital content. If your project needs a seasoned professional who gets results without the hand-holding, let's talk. Core services: Project & Program Management · Supply Chain Optimization · Product Management · Process Improvement (LSSB) · Digital Content Strategy · SOP Development · Vendor & Supplier Management · Risk Management · Cross-functional Team Leadership · KPI & Performance Reporting · Logistics & Global Trade · Agile & Waterfall Project Delivery · Business Operations Consulting · Stakeholder Communication · Budget & Resource Planning

Blake is an Expert-Vetted, Top Rated Plus executive and technology leader with 15+ years of experience across all types of corporate environments from start-ups to Fortune 500’s. His expertise lies in understanding the intersections of people, processes, and technology as they relate to any line of business. Blake believes in clarity of vision and has a unique ability to quickly establish trust and confidence that allows him to see efficiencies, re-engineer processes, modernize technologies, reduce costs, and manage change. His delivery is on-time and on budget, and his solutions are world-class be it a small process optimization or a global reorganization. Blake has worked across many industries including architecture, e-commerce, global media, and food and beverage manufacturing. He’s a strategic servant-leader with a proven track record of driving positive change and cultures of continual improvement regardless of industry.

LEAN SIX SIGMA & PROJECT MANAGEMENT PROFESSIONAL Lean Six Sigma Master Black Belt, Black Belt Trainer and Master Coach, Certified Six Sigma Black Belt, Certified Advanced Lean Trainer, Design Thinking Practitioner, MBA Process Excellence Leadership, Driving Continuous improvement and waste reduction through Lean Six Sigma tools and techniques, Lean Six Sigma training & coaching, Project Management Skills, Process Optimization, Business Process Management System, Data visualization Hi! I'm Sona. I have 12+ years of experience in the field of Lean Six Sigma ranging from experience as a functional Master Black Belt, Master Coach for Lean Six Sigma Black Belts and Black Belt trainer to leading the Process Excellence function for Consumer Goods, Pharma and Life Science Business units for a global outsourcing firm. I’ve been working in the Six Sigma field for over a decade in my career, so it’s always been a passion of mine. I am a certified Black Belt, functional Master Black Belt, and a certified Advanced Lean Trainer. I continue to work on researching and authoring training material in Lean Six Sigma. During my previous roles at GE and Genpact, I mentored over 200 Green Belt and Black Belt projects. I designed Black Belt training and developed Black Belt assessments for certification purposes. I served as a Master Coach across global teams, helping the Black Belts to run and complete high impact projects. I am a certified advanced Lean trainer, and I ran several Advanced Lean training programs for Lean practitioners and Black Belts. My favorite part about Lean Six Sigma has been getting into the content and using by knowledge and learning to mentor and train Lean Six Sigma professionals and help them deliver impactful projects. I have helped process owners improve efficiency, save costs and increase revenue in the fields of Retail lending, Credit Cards, Retail, Healthcare, Pharma, Life Sciences and Consumer Goods. I have helped business owners develop roadmaps to transform their processes and increase revenue. If you have a business problem you need help with or you need help with achieving best-in-class performance on key metrics, I can help. I work on projects that include defining business processes, mapping the current situation through process maps, analyzing and identifying potential causes, removing bottlenecks, implementing solutions, evaluating results, and standardizing and recommending plans for future projects. My key skills include project management (leading projects and mentoring project leaders), problem-solving, business transformation, process improvement, change management, and leadership. Thank you for your consideration and time. I look forward to hearing from you and collaborating on your project. Sona Murgai Master Black Belt Lean Six Sigma

Many companies struggle with inefficiencies, rework, inconsistent quality, and processes that don’t scale. I help fix that.I am a Certified Manager of Quality & Operational Excellence (CMQ/OE) and Lean Six Sigma Black Belt with hands-on experience improving operations, reducing defects, and building scalable quality systems.How I help clients:Reduce operational waste, cycle time, and costImprove quality, consistency, and complianceDesign KPIs and dashboards that actually drive performanceBuild SOPs and quality systems that scale with growthTypical engagements include:Operational efficiency and process auditsLean Six Sigma (DMAIC) improvement projectsQuality system setup or cleanup (ISO-aligned)KPI and performance management designRoot cause analysis and corrective action (CAPA)I don’t just deliver documentation — I deliver practical improvements tied to measurable outcomes.If you’re looking for a trusted operations or quality partner who can quickly identify issues and implement real solutions, let’s talk.