Hire the Best Process Improvement Specialists in Ohio

Your social media should be doing three things: stopping the scroll, building trust, and bringing the right people to your door. If it is not doing all three consistently, something in the system needs fixing and that is exactly what I help with. I help coaches, personal brands, marketing agencies, wellness brands, fitness creators, beauty brands, local service businesses, and startups stay consistent, look professional, and grow their audience through social media management, high-quality video editing, and AI-powered content creation built around their specific goals. My focus is simple: take content off your plate, build a system that works without constant input from you, and make sure every post serves your brand and your business. Many freelancers can create content. Many can edit videos. Many can schedule posts. What makes me different is combining strategy, creation, editing, and day-to-day management into one streamlined workflow so instead of coordinating multiple people, you work with one person who takes full ownership of the entire content process, from planning and scripting through to publishing and engagement. My Services Include: Video Editing 🔹 Instagram Reels, TikTok Videos & YouTube Shorts Editing 🔹 Talking Head Video Editing (cuts, pacing, captions, branded intro/outro) 🔹 UGC-Style Video Editing & Promotional Content 🔹 Podcast Clips & Webinar Highlights turned into short-form social assets. Social Media Management 🔹 Instagram, TikTok, Facebook, LinkedIn, Pinterest & YouTube Management 🔹 Content Scheduling & Calendar Management (Metricool, Later, Buffer, Hootsuite, Meta Business Suite). Content Strategy 🔹 Monthly Content Calendars & Content Planning 🔹 Content Repurposing — turning long-form content into multiple short-form pieces 🔹 Brand Growth Strategy. Content Creation & Design 🔹 Caption Writing, Copywriting & Social Media Content Writing 🔹 Video Script Writing & Hook Development 🔹 Canva Graphic Design (Posts, Carousels, Stories, Ads, Templates & Branding Kits) AI content production using ChatGPT, Midjourney, Runway, HeyGen & ElevenLabs 🔹 Content scaling and faster production without sacrificing brand voice or authenticity Send me your raw footage, rough ideas, podcast recordings, long-form content, or even just a direction for your brand — and I will turn it into professional, on-brand content built specifically for your audience and each platform it is going on. I build a structured content system around your brand so you are never guessing what to post next. You get a consistent output, a clear monthly calendar, and content that aligns with your visual identity and business goals — delivered on a 24–48 hour turnaround so your feed never goes quiet. AI Tools I Work With I use ChatGPT for ideation and writing support, Midjourney for AI image generation, Runway for AI video creation, HeyGen for avatar-based and AI-generated video content, and ElevenLabs for voiceovers and audio enhancement. These tools allow me to scale content production, speed up delivery, and maintain consistent output — while keeping everything aligned with your unique brand voice and goals. Tools & Software CapCut · Adobe Premiere Pro · After Effects · Canva · Figma · ChatGPT · Midjourney · Runway · HeyGen · ElevenLabs · Metricool · Buffer · Later · Hootsuite · Meta Business Suite · Asana · Notion · Trello · ClickUp · Planable · Google Workspace · Slack · Zoom · Google Drive · Dropbox Why Clients Work With Me Clients work with me because I do not just complete tasks — I take ownership of the content process. Once I understand your brand, audience, and goals, I work independently. I run ahead of deadlines instead of waiting to be chased. I flag anything that needs your input before it becomes a problem. And I keep things moving consistently — even on a daily posting schedule — without needing constant supervision. Whether you work in Asana, Trello, ClickUp, Planable, or Notion, I slot straight into your existing workflow and hit the ground running. Let's Work Together If you are ready for a Social Media Manager and Video Editor who takes full ownership, delivers without being chased, and treats your brand like it is their own — send me a message. Tell me your goals, your current challenges, and what you are trying to build. I will reply with exactly how I would approach your account. Core Skills Social Media Management · Social Media Marketing · Content Strategy · Content Creation · Video Editing · Instagram Reels · TikTok Marketing · YouTube Shorts · Short-Form Video Editing · Talking Head Video Editing · UGC Content · Hook Optimization · Retention-Focused Editing · Personal Branding · Brand Strategy · Digital Marketing · Copywriting · Caption Writing · Script Writing · Community Management · Audience Growth · Content Repurposing · Content Calendar Management · Content Scheduling · Canva Design · Graphic Design · Carousel Design · AI Content Creation · AI Video Generation.

Operations-focused customer success professional with experience in enterprise HealthTech and Al SaaS. I specialize in support operations, process improvement, billing operations, workflow optimization, and team leadership. Whether I'm improving processes, leading support teams, or partnering with founders, my goal is simple: build scalable operations that create exceptional customer experiences.

I'm a results-oriented professional with 10 years of experience in management consulting. I've led several impactful projects in my prior work experience at Deloitte Consulting, including finance strategy and technology transformation projects. My experience also includes project management for large scale system implementations. After several years in corporate consulting, I've decided to go independent in order to provide a tailored services experience to my clients (one that is both cost effective and results oriented). The core services I provide are listed below: 1. AI Workflow Implementation – I have a tried and tested method to assess your processes and recommend AI tools specific to your organization as well as implement AI workflows to automate manual tasks / processes 2. Monday CRM Implementation – I have experience implementing CRM systems to help organizations centralize client data, streamline sales processes, and improve customer relationship tracking. My services include CRM platform selection, configuration, data migration, and end-user training to ensure a smooth adoption and lasting results. I have hands-on experience implementing Monday as a CRM solution 3. Project Management – if you need help structuring your project plan (e.g., activities, milestones) and inputting into a strategic project management tool then I can help you do both. I have experience in running project management offices for $5M+ initiatives. The project management tools I have experience in range from Microsoft Project to Smartsheet 4. Process Flow Development – I can help you develop both current state process flows as well as future state process flows using either Visio or PowerPoint. I have a tried and tested methodology to build process flows that capture detailed information in an easy-to-read format. My services can also include conducting interviews with necessary stakeholders to understand processes in detail 5. Financial Modeling – I can help you develop financial models in Excel for: Full P&L / Income Statement, revenue models, cost models, real estate ROI models 6. Dashboard Development – I can develop dashboards in Excel, Power BI, Tableau, or Google Charts

Operational systems, execution support, and tool architecture (e.g., ClickUp) for businesses. Who I Support: - Founders, entrepreneurs, and business leaders who've outgrown existing processes & systems. - Businesses ready to standardize and scale without losing quality or causing burnout. - SMBs installing or redesigning ClickUp systems. Outcomes Clients Achieve: - Predictable execution across teams (sales, delivery, finance, and internal projects) with fewer surprises and last-minute scrambles. - Reduced operational costs and time waste by eliminating redundant tools, manual work, and unclear responsibilities. - Faster ramp for new hires through clear processes, integrated guidance, and structured systems that make expectations visible. - Stronger client experience and retention driven by consistent delivery, proactive communication, and reliable follow-through at every stage. - ClickUp environments set up to scale like an Enterprise (without the bloat).

I began my journey at The Ohio State University completing my undergraduate studies, then earned a Doctorate of Pharmacy (PharmD) from the University of Cincinnati. I have taken part in countless leadership and business training opportunities. I also attained a Six Sigma Green Belt Certification and later earned a Master of Business Administration (MBA) in Supply Chain Management. With over 18 years of experience, I have held pivotal management and leadership roles across several Fortune 25 companies. In 2019, I ventured into entrepreneurship and together with my wife, successfully established and manage three thriving businesses. My extensive educational background and diverse career in both corporate and entrepreneurial environments uniquely position me to assist you in growing your business and overcoming challenges. My expertise spans process optimization, process mapping, leadership development, strategic planning, goal setting, business startup, business expansion, AI solutioning, and quality control. I approach problem-solving with a rigorous, data-driven methodology, ensuring efficiency and excellence in every project.

Overview: Specializing in strategic innovation and human-centered process design, I am passionate about helping businesses optimize efficiency and drive growth authentically. By aligning strategies with your core values and vision, I deliver actionable insights that foster sustainable success. My expertise spans strategic planning, operational excellence, and leadership development, supported by two master's degrees (Education and Business Operational Excellence). Experience: *Strategic Planning: Crafted innovative strategies to achieve business goals and streamline workflows. *Operational Efficiency: Automated data gathering, reducing time from 90 minutes to one minute. *Customer Journey Mapping: Improved content delivery and expanded services for an online education platform. *Technology Integration: Boosted client satisfaction for a spiritual healer with a virtual queue system during events. Expertise: *Strategic Consulting: Providing high-level insights to optimize operations and drive growth. *Process Improvement: Streamlining processes to enhance efficiency. *Human-Centered Design: Ensuring strategies align with core values and vision. Why Work with Me?: *Strategic Insights: Clear, actionable strategies tailored to your business needs. *Proven Results: Demonstrated success in significantly improving operational efficiency. *Customized Solutions: Tailored strategies designed to meet the specific needs of your business. *Candid Feedback: Providing honest, actionable insights to help you make informed decisions and achieve your business goals. *Client-Centric Approach: Focused on understanding and meeting your unique needs. *Innovative Solutions: Bringing fresh, creative ideas to solve your business challenges. Let's transform your business with tailored strategies that ensure maximum impact and measurable results. Contact me today to schedule a time to chat about your project needs and start driving growth!