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I have 25+ years experience in program management, process design + improvement, leadership, finance, and cross functional change initiatives. I excel at delivering on time and on budget. I thrive in fast-paced environments that require complex problem solving, seeing both the big picture strategy and nailing down the details. Peers describe me as a results-driven, collaborative change agent who gets the job done with innovation and excellence. I've got strong leadership and strategic skills, both from my years working as a Director of Business Processes & Change Management, as well as the VP of Finance, both at a $5B company, and managing my own small business. Bridging the gap between technical and business teams, I've led multiple, vital, company change initiatives. I'd love to help your business exceed their goals through the use of strategic planning, improved processes, change management, and efficient leadership. I've got a positive attitude and love a good challenge. I'm ready to help you today. I'm skilled in: - Strategic Planning / Thinking - Project Management - Business Process Improvement - Financial Management - Change Management - Operations Management - Writing Process Documents - Notion - Google Docs - MS Office - Time Management - Project Management Software (Notion, ClickUp, Monday.com, Wrike)

Technical Business Analyst, Product Manager & Project Management Consultant with 16+ years of experience delivering data-driven digital solutions in 4 core industries: 🔹Banking 🔹Fintech 🔹Insurance 🔹Human Resources My tenure with Tier-1 organizations like JP Morgan Chase ( 7 Years) , Capgemini (4 Years ) , and Aon Hewitt (2 Years) has endowed me with: 🔹Deep domain expertise 🔹A proven track record of driving results in high-stakes enterprise environments I specialize in: 🔹Evaluating systems, processes, and user experiences 🔹Bridging the gap between business stakeholders and technology teams 🔹Translating ambiguous business problems into clear, structured requirements, process designs, and actionable delivery plans Whether you need: 🔹 A Business Requirements Documentation (BRD) crafted from scratch 🔹 Functional Requirements Documents (FRD) 🔹 User Stories & Acceptance Criteria 🔹 Agile/Scrum Documentation 🔹 An Agile team led through a complex sprint cycle 🔹 A system implementation managed end-to-end 🔹 UAT Planning & Support 🔹 Process Flow Diagrams 🔹 Gap Analysis 🔹 Data Mapping & Workflow Documentation 🔹 Stakeholder Communication 🔹 Project Coordination & Delivery Support I bring structured thinking, strong communication, and enterprise-level execution to every engagement. 𝗞𝗘𝗬 𝗘𝗫𝗣𝗘𝗥𝗧𝗜𝗦𝗘 📌 Business Analysis Requirement Gathering • Functional Analysis • Documentation • Technical Writing • Workflow Analysis • Process Improvement • UAT • Functional Testing • Production Support • Business Process Design • SOPs • Roadmap Delivery 📌 Agile & Project Management Sprint Planning • User Stories • Backlog Management • Stakeholder Management • Risk Assessment • Status Reporting • Vendor Coordination 📌 Domain Expertise Banking • Credit Cards • Fintech • Insurance • HR Systems • Clinical Research • Data Management 📌 Data & Technical Skills SQL • SAS • Informatica • Teradata • ETL • Data Mapping • Data Quality • Reporting 📌 Tools & Platforms Jira • Confluence • MS Excel • MS Project • SharePoint • Tableau • Power BI • Salesforce CRM • ERP Oracle HCM, SAP HR 📌 Methodologies Agile • Scrum • Waterfall • SAFe ✅ Why clients work with me: ✔ I offer a unique combination of Business Analyst, Project Manager, Product Manager, Client Engagement Manager, Client Interview, Operation Consultant, Operation Manager, Business Manager, Technical Business Analyst, Operation Team Member, Business Development Manager and communication leadership roles which are typically handled by separate resources. ✔I serve as a central coordination partner across clients, stakeholders, and delivery teams — simplifying collaboration and improving execution efficiency across projects. ✔ Clear and structured documentation ✔ Strong business-to-technology communication ✔ Enterprise project experience ✔ Reliable stakeholder management ✔ Fast learning and problem-solving ability ✔ Detail-oriented delivery approach In addition to delivery roles, I have participated in hiring panels, helping organizations evaluate candidates and align talent with business and team needs. Clients consistently value my ability to clarify complex requirements, bridge business and technology teams, and drive projects towards successful outcomes, as reflected in my portfolio items Let’s discuss how I can help streamline your requirements and bring delivery excellence to your next project. Thank you!

I help companies deliver complex projects — on time, within budget, and with high-impact results. With certifications in PMP, Agile (PMI-ACP), and Scrum (CSM), I specialize in leading complex and high-value Technology and Operations projects. My work spans enterprise and digital transformations, and projects ranging from SaaS implementations, AI/GenAI, and mobile/web development to workflow automation, strategic planning, and team development. Whether you're a startup or a Fortune 100 company, I bring a hands-on approach to: Understanding your business goals - Defining and tailoring requirements - Building the right team - Leading the successful execution of your project(s) or program 💡 Highlights: - 100% Job Success Score - Executive-level experience across industries - Proven results with remote cross-functional teams - Strong focus on quality, communication, and accountability 🔧 Project Types Delivered: - AI & Generative AI Integrations - SaaS Platforms (CRM, ERP, ATS, HRMS, etc.) - Process & Workflow Automation - Software & Mobile App Development - Cloud Migrations & Data Migrations - VoIP, Call Center, and Network Infrastructure - Payment Systems & Financial Tools - Survey Platforms & Custom Integrations - Talent Development

🥇 EXPERT-VETTED As a certified Monday.com Partner, a certified Make.com Partner, Asana certified, a certified Salesforce Administrator, a certified Google & Meta Ads specialist, I specialize in transforming business processes and enhancing workflow efficiency across various departments, including Project Management, Sales, Marketing, Finance, and Operations. My goal is to help you automate repetitive tasks, eliminating inefficiencies and integrating third-party applications to make Monday.com, Salesforce, or Google Workspace your team’s central hub for collaboration. My Areas of Expertise: - Monday Work Management - Monday CRM - Process Mapping and Consultation - Workflow Implementation - Automations and Integrations - Monday.com Apps Development - Salesforce Management - Salesforce CRM - Salesforce Apps Development - Google Ads Management - Meta Ads Management Whether you are looking to implement a comprehensive Digital Project Management system or establish a robust Customer Relationship Management and Nurturing framework, I provide tailored solutions to maximize your use of Monday.com. My services cater to businesses of all sizes, from small startups to large enterprises. Getting Started: - Discovery Call: Let’s discuss your specific needs and goals. - Process Mapping: I will analyze your requirements to create an optimized workflow. - Workflow Proposal: Review and refine the proposed solution together. - Setup of Monday.com, Salesforce, Google Workspace: I will configure workflows, automations, integrations, and dashboards tailored to your needs. - System Testing: Ensure everything functions as intended before launch. - Data Import: Seamlessly transition data from your existing systems. - User Training: Empower your team with training sessions to utilize Monday.com, Salesforce, Google Workspace effectively. I look forward to learning more about your business and exploring how I can help you optimize your team's workflows. Let’s connect and start the conversation!

I solve complex problems for dynamic organizations, turning challenges into opportunities for growth. ⭑ Featured on Upwork's Times Square Billboard for Excellence in Data Mining and Management ⭑ Expert-Vetted by Upwork: Top 1% Management Consultant I specialize in helping businesses achieve sustainable growth, streamline operations, and gain financial clarity. Guided by faith, integrity, and a relentless commitment to excellence, I bring a principled and results-driven approach to every engagement. What I Offer: ✔ Data-driven insights to uncover growth opportunities and optimize decision-making ✔ Innovative strategies for operational efficiency and profitability ✔ Tailored solutions to address unique challenges across diverse industries My work empowers teams, unlocks new opportunities, and drives measurable results. Let’s collaborate to take your organization to the next level.

In today’s fast-paced market—especially with the surge of e-commerce—efficient supply chain management is the difference between thriving and struggling. Rising logistics costs, supply chain disruptions, and complex fulfillment challenges can eat into your margins and slow your growth. That’s where I come in. With over 12 years of experience in supply chain and logistics consulting, I’ve helped large corporations like Nike and Coca-Cola, as well as small to medium businesses, build high-performing, cost-efficient supply chains. I specialize in: ✅ Logistics evaluation – Assessing your current setup to identify inefficiencies and cost-saving opportunities ✅ Supply chain cost assessment & benchmarking – Comparing your logistics costs against industry standards to ensure competitiveness ✅ 3PL partner selection & price negotiation – Finding the right fulfillment partners and securing the best possible rates ✅ Procurement strategy & optimization – Helping you source smarter and build resilient supplier relationships ✅ In-house logistics planning & development – Designing scalable logistics solutions tailored to your business model Who I Work With: Manufacturers, private label & white-label distributors Amazon FBA/FBM sellers, Shopify & other e-commerce business owners Dropshipping businesses & franchisers managing multi-location fulfillment Are you facing these challenges? 🔹 Your logistics costs are rising, cutting into your profits 🔹 Your fulfillment, warehousing, or distribution processes are struggling to keep up with demand 🔹 You're unsure if your 3PL is the right fit or if you're overpaying 🔹 You need a reliable plan for scaling your operations efficiently I provide tailored solutions that streamline your logistics, reduce costs, and enhance operational consistency, ensuring that your business remains competitive in an ever-changing market. 💬 Let’s talk! I offer a free initial evaluation using a structured assessment of your logistics and supply chain setup. My services come with a satisfaction guarantee, ensuring a risk-free investment in your business growth. Serkan Selcuk Supply Chain & Logistics Consultant